I wanted to get an Apple Watch and go. Each associated pointed me to another one. Finally one send…read moreme to the checkout counter and pick it up from there. I waited in the line and when my turn came she asked me to go back to the display and assured me that someone will be there. It was the same stuff again. 45 minutes and no one has any idea what's going on. Will just buy it from Amazon

The customer service is TERRIBLE at this store. Can never get a live human being. Just a call…read morecenter.

Shelves half empty, employees demotivated, tired store. After the Fairfax location closed, this…read morelocation is the last in the area, but come on, they need to do better!

Don't rely on this location for FedEx service. Refused to take my package because FedEx hasn't been…read morepicking up packages so they don't have enough storage in that entire big box store.

Kudos to uBreakiFix in Fairfax. Wife's 5 month old Samsung S21+ screen wouldn't turn on…read more Fearing the worse especially during an extra long holiday weekend, I called uBreakiFix on Saturday evening and they were able to fit us in Sunday afternoon. Dropped off the phone about 1pm and by 4pm it was back working 100%. Didn't cost a us anything since it was under warranty. Appreciate how easy they made it and how quickly they got the phone working again.

visited the store and was told that they could not fix my phone under warranty due to couple of…read morevery minor dimples on the flex glass that comes installed from factory. this dimples are at the very top corner of the screen which they found after looking with zoomed camera under a light. they will not honor any factory warranty by samsung giving you a BS reasons not to cover it so they can make more money. such as getting money from the extended warranty if you have any plus the deductible. after having the phone for 11 months, who doesn't have minor scratches or couple of dings on their phones. they will not honor factory warranty unless it's in prestine condition like just out of box. they are getting away with it since they are the only authorized repair facility to samsung. don't get your hopes up on getting your phone fixed under factory warranty because they'll find a way to deny you

I stopped by twice here in a week to get service and assistance with my home internet service. Both…read moretimes I was helped promptly and received stellar customer service. The staff here are friendly, courteous and helpful. Even though it was inconvenient to have to come twice back to back; I greatly appreciate the service and resolution for my issue.

(1) Took three physical trips to the store to get a working router. (2) staff was rude and…read moreunhelpful with each visit unless you're there to buy more services. (3) they asked for a death certificate to close my father's account which made sense, but when I brought it to the store, they never asked for it or looked at before closing the account, and (4) the store is unable to accept payments in cash unless you round up to the next dollar because payments are only through a kiosk that doesn't give change. I know, who pays cash anymore, right? But after Cox repeatedly called me about the cancellation of services after I told them the service was for my father who passed away and they still didn't stop the sales calls, I didn't want to provide them with any other means of data collection off me or my family by using a credit card.

My experience at this T-Mobile store was completely unacceptable. Ahmed initially claimed he was…read moreunaware of any T-Mobile phone promotions or deals. After I contacted T-Mobile customer service, I confirmed that promotions were available, which directly contradicted the information I had been given. When I questioned the discrepancy, the interaction became increasingly unprofessional. The process was unnecessarily delayed, and the price I was quoted increased instead of reflecting the available promotion. Rather than addressing my concerns, Ahmed's behavior was dismissive and disrespectful. Customers deserve honest, accurate information and professional service. My experience reflected the opposite. I left feeling misled, frustrated, and without confidence in the integrity of this location. I strongly encourage T-Mobile management to investigate this matter and take appropriate action to ensure other customers do not have a similar experience.

Big shout out to Gigi!!!! I walked into the store incredibly frustrated after multiple phone calls…read morewith cooperate, retail stores, etc regarding my bill and home internet. She resolved all issues promptly and efficiently. I will remain a T-Mobile customer because of her.

They are very nice and professional. I lost all of my data…read morefrom my phone and you know how frustrating that is but TTR was able to recover it . U guys saved my business and all of my important data . Thank you!!!!

I was very impressed with TTR. All of the staff whom I dealt with were professional and helpful…read morefrom start to finish. I engaged TTR on behalf of a friend of mine who wanted to recover data from his late son's laptop. TTR's staff were very sensitive to this delicate situation. David O. of TTR's staff in particular was very kind and helpful. The data recovery process was actually faster than planned and TTR communicated all of the stages very promptly and clearly. TTR was able to recover all of the lost laptop data successfully and my friend is very very pleased with the overall result.

I had dropped my cell phone at the gym today. It was so bad that I could not unlock my screen with…read moremy code because of how bad the crack was. I was planning to go to Verizon but saw the sign "Can fix it." I asked how much. It was reasonable instead of replacing the phone. He told me to give him 35 minutes and it would be ready. Also, I bought a cover case for it. So grateful for him repairing my cell phone.

Dealers Cloud is a very user friendly for an Independent Auto Dealer to manage their inventory and…read moreprocess customer paperwork.

From the owner: DEALER'S CLOUD is an auto dealers' cloud-computing company and an industry-leading developer of…read morecloud-based Dealer Management Software (DMS): Inventory Management, Customer Relations Management, and Internet Lead Management software. With the power of DEALER'S CLOUD you can keep your dealership open 24/7. Have the freedom of not being tied to your office desk to complete your task! Complete all deals related paperwork and send to customer via email/fax from anywhere Internet access is available. DEALER'S CLOUD provides a complete dealer management system, inventory distribution, custom dealer websites and Internet marketing services to independent automotive dealerships nationwide.