Cancel

    Open app

    Search

    AT&T Store

    3.4 (37 reviews)
    Closed 10:00 am - 8:00 pm

    AT&T Store Photos

    You might also consider

    Recommended Reviews - AT&T Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Recommended. See review

    Service performed: signed up for the first time for an individual unlimited talk & text, 5 GB, $25 access fee, 6.99 insurance, Silver iPhone 6s 64 GB, Next 12 down payment (of $225) plan I went in on a Thursday morning and was mildly helped by a gentlemen, unsure of his name now. He wasn't rude, but dull and unenthusiastic (not that phones are that exciting), but I didn't get the air that I was in the best hands. I left, slightly discouraged by the line access fee ($25) and the plainness of the associate. I returned at 10:15 am the next morning. I was greeted, just as the rest of the customers were, about 3 or 4 were in the store. MANOJ SINGH was the gentlemen who said someone would be w. me soon. After about 7-10 minutes he was able to get to me and I was able to ask a few remaining questions I had from previous research on an AT&T plan. He answered them accordingly, in a way that I was assured these answers were the case. He was CONSISTENTLY attentive, polite, and friendly. I felt I was in good hands. I am a very critical person and can think of few things he could've done better. Only thing I would say for his service is that it would'ed helped to have things explained at a normal pace. Much of the information and or jargon was new to me and of which I wasn't familiar. Although, being that he knows the information well it's hard not to say it quickly or in a "knowing" way that can be difficult for new people to grasp initially. He took the time to get me exactly what I needed and sat on the phone w. AT&T to get my number transferred over from Straight Talk to AT&T, which took a while but was no fault of his. He gave me time to go to my car, grab my laptop and back up my old phone once more to make sure I had all the data accounted for and provided me with a cable to do so. I don't think he skipped any steps of service, I definitely recommend requesting his assistance. As a last point he made natural and enjoyable conversation while we were waiting for everything to be set up. He also made an effort to have me not charged for extra costs, (i.e. AT&T was thinking about charging me for an upgrade fee for an iPhone 6s, even though I was turning in my old 5s for a $200 credit).

    See all

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Judy P.
    12
    17
    40

    6 years ago

    Business owner information

    Photo of Manager

    Manager

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Just B.
    186
    48
    124

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Smitha T.
    331
    7
    44

    10 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Gina C.
    13
    20
    2

    13 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Manager

    Manager

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kevin R.
    4
    228
    63

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tony B.
    1
    148
    2

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Paul C.
    16
    23
    20

    13 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kenav S.
    111
    28
    19

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Kat M.
    27
    6
    5

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anh N.
    259
    4
    0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Rick totally got our family as great plan and was very thorough in explaining all of the features of the plan.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Phuong N.
    157
    234
    96

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of stacy R.
    161
    62
    0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of L M.
    1
    17
    1

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Business owner information

    Photo of Customer Care

    Customer Care

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    As soon as I walked into this store, I was greeted and immediately helped by an employee named Manoj.

    Mentioned in 3 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 978 times last month within 15 miles of this business.

    Verify this business

    Super Smart Phones - Phone Cases

    Super Smart Phones

    4.4(68 reviews)
    9.1 mi
    $$

    If I could give them 10 stars on a five-star rating, I would. I've been there about 10 times over…read morethe years, and EVERY SINGLE TIME they've managed to completely resolve my issue. In fact, after going to the nearby Verizon store first today, I was told to either buy a wireless charger (which wouldn't work as I have something glued to the back of my phone case) or just buy a new phone (a prong from my charger broke off inside the charging port, leaving me unable to listen to music [I hate AirPods, plus I connect my phone to my car's sound system]). I drove across the street, and they were able to fix it within 10 minutes. Along with the cleaning and getting a new protective glass installed, it set me back a whole $35. Also, the service has been friendly - dare I say outstanding - on each of my visits. TLDR: the employees at Verizon and other such stores are primarily salesmen. They want you to buy something, and they aren't super well versed in how their products actually work. The guys at Super Smart phones have YEARS of expertise, can fix nearly everything, are great with customers, and have extremely reasonable prices. The only drawback is it's a little hard to find. It's in a standalone building right next to the Sunoco gas station, directly across the street from Springfield Plaza

    SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a…read moremess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.

    Photos
    Super Smart Phones - IPhone 5s was dropped really hard, and they repaired it with minutes.

    IPhone 5s was dropped really hard, and they repaired it with minutes.

    Super Smart Phones - Repair Tools

    Repair Tools

    Super Smart Phones - IPhone Boxes

    See all

    IPhone Boxes

    Cellfix & Network Unlocking

    Cellfix & Network Unlocking

    5.0(7 reviews)
    10.8 mi

    Thanks for the repair, made it fast and easy. Open and available business over the weekend.read more

    "ONE OF THE BEST" : A+…read more (21JAN2022 - Hint: They moved from Richmond Ave and are now at 6161 Fuller Court, and It's upstairs next to the lawyer's office) Came in to get daughter's cellphone (iPhone) battery replaced. Other person comes in at the same time looking to buy an iPhone. He starts with me, but also able to handle other person looking to buy a late model iPhone. I say she can go first, since it should be pretty quick - but ends up that he can handle us both, professionally & with courtesy. They ("Ali") definitely know what they are doing. Bright, intelligent, skilled with his hands. Says he loves his job. Had the iPhone apart and pulled the battery as quick as I can type this review. Has a new one iPhone on hand for the other customer, and talking to the other customer as she tries out their iPhone. She decides to come back since she doesn't have funds in hand, and he takes back the phone after they try it out. For me, he finishes up mine, shows me that the battery life is now 100% - and offers me a screen protector, and sure- why not (Cheap!). I have the iPhone back, and he offers to put a screen protector on my iPhone as well - no extra charge. Nice! I'm in and out in under 20 minutes total! Even as he's working with the other customer. Hard worker, good deals, knows his stuff - confident. Can highly recommend, but call first to work out the time and deal beforehand. Also, cash or paypal are best.

    Photos
    Cellfix & Network Unlocking
    Cellfix & Network Unlocking - Premium quality iPhone fixed and network on locking services in the same day.

    Premium quality iPhone fixed and network on locking services in the same day.

    Cellfix & Network Unlocking - FAST AND URGENT CARE OF IPHONE FIX AND NETWORK UNLOCKING FREE SERVICE

    See all

    FAST AND URGENT CARE OF IPHONE FIX AND NETWORK UNLOCKING FREE SERVICE

    uBreakiFix by Asurion - Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

    uBreakiFix by Asurion

    4.2(63 reviews)
    10.2 mi

    Brought my phone here, on a Monday afternoon, after seeing that my screen on my Google Pixel 6 Pro…read morewas separating, while inside my case. I called first to ask if they were open and available - They were. I had never heard of this store before. Upon arrival I was quickly seen and discussed the issues with the employee there. The employee stated that they did not have the Pixel 6 Pro batteries in stock at that location but that I could travel ~40 minutes to one of their other locations and get the service done there or I could wait and have one of their regional staff managers bring a battery another day, or have them order a battery. Since they offered the service, and it's built into their price, I opted to have them transfer the battery from the secondary location, figuring it would be faster than ordering one... I left with my phone and waited a few days. The receipt stated that I'd be notified by 06/11. So on the morning of 06/12 I contacted the store to inquire if the parts had come in. The employee stated that the parts were in-store and that they had called an left a voicemail (and gave me the time of the VM call) on my phone, but I never received it. No worries! I'm sure they did leave me one. I'm just happy to finally be able to get it fixed. Not stressing over a day! Upon arrival they stated that they were going to put my phone into a repair mode and that they wouldn't be able to access any of my data while it was in that mode, and to enter and exit that mode they'd need my PIN (which they DO NOT write down or keep in any way). Very happy to see that their customers' personal data, in their phone is secure, and that curious eyes wouldn't be looking through it (not that I think they would!) Nice to see they care to educate and re-assure their customer base. They also use GENUINE and not aftermarket parts for Google and Samsung, unlike other shops. The only gripe I had was the price -- but then again, who doesn't whine over an expensive bill?! ...$150+ for a battery replacement seems a bit much. But, I do understand that they need to pay for 2 staff members every day, insurance, rent for the space, and parts... But, at least maybe give first-time customers a 10-30% discount to keep them coming back, maybe..? Another shop told me they'd do the battery replacement for $80. But again.. who doesn't want best price? It's crazy to me that it's failing so soon, when I've always kept it in a case, only dropped it twice, and always take care with it. I ordered the phone in April 2022, from Google, for just over $1,050! I am happy with the service I got, and hopefully this will be the only time I'll have to make such a heavy investment into a phone that's not even 4 years old to me yet... Great job on the work, uBreakiFix. Hopefully I'm good for another 3-4 years, at least!

    Quoted a ridiculous rate for a minor fix. Just a loose button, wanted to replace entire frame.read more

    Photos
    uBreakiFix by Asurion - Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

    Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

    uBreakiFix by Asurion - Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

    Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

    uBreakiFix by Asurion - Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

    See all

    Pre-Repair Photo of Pixel 6 Pro having battery bulging issue and screen separation

    AT&T Store - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...