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    Apple Store

    2.3 (216 reviews)
    Closed 10:00 am - 8:00 pm

    Apple Store Photos

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    Reviews With Photos

    Apple Store at Columbia Mall
    Denise A.

    Who does not love Apple? For Apple lovers, this is a great sort of visit and like any other store, it has lots of things to purchase and plenty of to help you. Karen, at the pick up order section was very helpful, professional & attentive. I love Apple and though its products tend to be expecting, it's well worth the purchase. I believe it's a great value & if taken good care, it will last a long time.

    Testing out the new Apple Vision Pro y'all!
    Olivia J.

    Today I tested the Apple Vision Pro while waiting for phone assistance. I'm not sure if I'm willing to drop $3,500 for it, but I understand the hype.

    The store
    Karan L.

    I had to replair my Macbook and was able to find an appointment online a few hours later the same day. I let someone know that we were here for an appointment and he took us straight to the repair person. Unfortunately it turned out my warranty expired but she said if you call Apple services they might be kind enough to cover the charges! That advice saved us over $200 in repair cost. We were able to get the repair covered despite the expired warranty, came back the next day and then the laptop was sent in for repair. Honestly really great service. Most places would have probably just said it would cost $200 but they were nice enough to advise us on how we might be able to circumvent the cost. Also they were all so straight to the point. Come in for the repair, get assigned a Genius Bar service staff, and get straight to work. No issues whatsoever.

    tony - A man wearing a black cap, face mask, and glasses is seated on a wooden bench in an indoor setting, holding and using a tablet device. He is dressed in a dark jacket and jeans. In the background, a young girl with glasses and a pink shirt is sitting with her arms crossed, and other people are visible in the space, which appears to be a public area such as a mall or airport.

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    6 months ago

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    6 months ago

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    4 months ago

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    1 year ago

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    11 months ago

    Worst service ever !! I waited an hour and they couldn't care less about the customers. Management needs training on hospitality .

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    2 years ago

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    1 year ago

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    1 year ago

    Long service wait times, while other employees are just standing around. Unpleasant customer service.

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    4 years ago

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    11 months ago

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    2 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    10 years ago

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    3 years ago

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    6 years ago

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    Page 1 of 6

    Ask the Community - Apple Store

    Review Highlights - Apple Store

    Had to come back after 2pm to pick up my phone and the store was packed even more than the morning.

    Mentioned in 3 reviews

    Read more highlights

    Verify this business for free

    People searched for Mobile Phones 561 times last month within 15 miles of this business.

    Verify this business

    Verizon

    Verizon

    (71 reviews)

    $$$

    Worst place I've been for a phone. Lazy, lazy employees! I went in last week 11/30/25 to buy a new…read morephone. The young lady was so disinterested that her coworker sitting next to her had to keep interjecting so I wouldn't leave. She acted like I was a major inconvenience as she was trying to watch the football game. I almost walked out, but was in desperate need of a new phone. After quite a long, wait, the young man next to her, walked in the back to bring me out a phone. She finally got up as he was getting ready to go in the back again to find me a screen protector. Then I came in 12/7/25 to turn my old phone in. Didn't think it could get any worse than last week boy was I wrong. Not only did the guy act like I was bothering his nap, he messed up my phone by pushing all sorts of buttons that I couldn't see, then had the gall to tell me he couldn't do anything I needed to call Apple. Absolutely worst customer service I have ever had.

    I was here on Friday, Oct 24 to look into switching my phone service from one company to Verizon…read more Although Jay was very helpful, the system kept timing out so he had to input information several times. I had to go so I told him I would be back the next day but came Sunday instead. He was off but told me to see one of the managers who was already expecting me. However, he was in the back when I arrived & someone arrived. I understand he may have been busy taking care of another issue but he could communicate that with the other manager or let someone else assist me in getting the transfer paperwork going. I waited 10 min then I quietly departed. Jay who was off did contact me to return because the manager would make himself available but by then I I felt it was inconsiderate to think it would be ok to make me wait so I decided to take my business elsewhere.

    Apple Store - mobilephones - Updated May 2026

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