Background On Shop/Personnel: Our team at Notebookshop, with over 35 years of experience, is…read morededicated to providing you with top-notch laptops and desktops tailored to meet both retail and corporate needs. As an authorized Lenovo service provider, we pride ourselves on delivering exceptional customer support and IT solutions. Whether you need upgrades, repairs, or comprehensive IT services, we ensure a seamless and efficient experience to keep your technology running at its best. Background On Visit: Had a broken lcd screen on one of our lenovo laptops that needed to be fixed. Did a yelp search and this place came up. Did more digging about this shop and sure enough it was a authorized Lenovo service provider. LCD Screen Repair Price: $139.00 (OEM laptop screen) + $100.00 (labor) + tax on screen. If you want a third party screen, it would cost $69.00 +$100 (labor) + tax on laptop screen. Payment Method: They accept credit cards or cash. They don't accept payment over the phone. You'll have to come in to the shop to pay. Location/Parking: Located in a plaza on the NE corner of Artesia and Carmenita Rd.. Ambiance/Decor: Shop is relatively clean and bare bones. They probably do their work in the back of the shop somewhere. Service: Service was great. Steve was friendly, attentive, and thorough in explaining what needed to be done. Experience: Overall, I had a great experience. Steve gave me updates on my laptop through the process. There was one hiccup though. The screen replacement that they ordered was damaged during shipping. He was able to order another screen quickly. It took about 10 days for them to fix the laptop.

1) Honest assessment of laptop issue 2) Practical solutions…read more 3) Trying to save the customer from potentially unnecessary expenditures

DON'T MAKE THE SAME MISTAKE I DID!! My laptop was having…read morebattery issues and had to be replaced. He was so confident he knew how to replace batteries for macbooks. After he told me that he replaced the batteries, I was still having issues. I went back multiple times, only to be told there was nothing wrong with the battery. I showed him how my battery dies very quickly (and shuts down unexpectedly) after a certain point but he didn't believe me. He told me that according to his battery test, it came back normal. Yet, he was not able to explain why it shuts down unexpectedly or why the battery decreases very quickly. Since he didn't believe me, I went to the apple store where they confirmed there was indeed a problem with the battery. When I came back to explain this (I showed him paperwork from apple + notification on my laptop telling me to change my battery), he STILL refused to admit there was anything wrong. He refused to change my battery to a new one nor to give me a refund. ZERO accountability. Don't get scammed like I did.

Came here because my computer's battery was not working very well and was causing my computer…read morehardware to pop up. I was told that I just needed to replace my battery and that it'd be a simple fix. This person held onto my computer for 2 months before telling me that my battery isn't the issue and that it would cost way too much to fix it. They told me to pick up my unfixed computer but upon picking it up, I asked them to put the hardware back on. They had taken it off while attempting to fix it, but couldn't put it back on. Instead, they attempted to TAPE it back on... PHOTOS ATTACHED. On top of that, they even charged me $30 for a service fee. Outrageous. They took a slightly broken computer and gave it back to me absolutely ruined and charged me $30 for it.

I had hands down the best experience with Omar. Super informative. I told him that I wanted a…read morecomputer to take home today financed for 3 months interest free. If you go in knowing about computers perfect. If not Omar will help you in a way these big box retailers don't. Overall I got a great price a sick custom built computer. Going to send all my people here.

Would be zero stars but it's not an option smh…read more I'm not sure why this place has a storefront to be honest, they couldn't be less prepared for, or excited about walk-in business. Have you ever walked in some place and been asked "Can I help you...?" in a way it was clear the guy meant "Wt-...? Are you lost?" So yeah that's how it starts, I tell the guy I'm just taking a look around, he never leaves the doorway of the backroom to approach, he was strangely AVOIDING providing straight answers to basic questions like "How much would a 5090 build start at?". I love to talk about this stuff I couldn't have been more pleasant and friendly at first, but every response he was like COUNTERING me TRYING to make me go "oh forget it " and walk out or something. For example, I noticed the radiator didn't fill the top section of a completed build in the showroom, and simply asked "Is this AIO 240mm or 280mm?" He said he wasn't sure, I literally said nothing but I did have a surprised look on my face and I kid you not the guy goes "That one's already sold so there's no point in me discussing details about it." I think I ended up asking him straight up if he could even hear what I just asked. (Did I mention he had two wired airpods in the entire time?) Seriously though, this is a developing story because I wasn't there by accident. There was a different store with the exact same name in Anaheim that I made a purchase from a while back. That one wasn't a bad experience actually, so I figured I'd stop by their new location now and have a look. My receipt lists the exact same phone number as listed on their website, and this listing. I'm positive these are the same guys who have just changed their location. TLDR; I shopped with these guys once at their previous location, and I either got insanely lucky that first time, or they got WAY worse. Avoid this one ppl. Scam likely.

Called same day and was able to get the camera I've been looking for for months. Great service,…read moreprice and hospitality! Thank you!

Great customer service, the owner was super helpful and helped me get what I needed. I ended up…read morepicking up a DJI gimbal for my camera setup and I'm super happy with it

Employees were super helpful and i love the amount of choices they have!!!…read more Everyone was so kind and i will definitely recommend my friends and people i know to stop by and shop around!

Great cheap products went in for iPhone to our luck got there 5 minutes later n other customer took…read morethe last pink phone for my kid but overall customer service is great lots of different products great plaza parking .

My laptop computer needed Windows 11 reloaded. They formatted the solid state drive and installed…read moreWindows 11. They found and installed the drivers. I was impressed by how knowledgeable and thorough they are. My computer works fine now.

Amazing dude I came in with a bunch of PC parts to build a gaming PC and he help me build it, was…read moreready in a coupled hours. Did an amazing job came out Perfect well recommended.

Was searching for a place close to me to recycle a TV that quit working and was too expensive to…read morerepair. This business was exactly what I was looking for. I drove in, a gentleman approached me to help, and we unloaded my old set onto his cart. Maybe a minute from turning off my engine to completing my task! He asked me to go to their office to fill out a required form. The lady who greeted me was friendly and efficient. She asked for my ID, filled out the form, gave me a copy, and I was on my way home. No cost to me at all. This business has become my default for recycling all things electronic.

This place is awesome. I got paid cash for a bunch of old toner cartridges I had. And was able to…read morefix my fax machine within 30 min. I know I will be calling again when I run out itoner.

Frank, the guy who owns this place is amazing. Great customer service with unbeatable prices on…read moretoners and papers. We always buy from him whenever we need these two and never disappoints.