Came here to exchange an upgraded phone. Tried multiple times because I've always been able to…read morereceive this help in store. The rep kept claiming there was absolutely no way this could be handled in person and I had to call and mail my phone back then wait for a new one. So I left and did what he said.. every avenue told me I needed to go back in store to do this. Now I have to drive to find a new location with someone who will actually help me.

I was just recently put on hold for 51 minutes on today's date at 3:42 Hrs I finally hung up. Mo…read moreone ever came back to tell me they roll be with me or to call back. Poor customer service. This doesn't even qualify a star.

Just went in to upgrade a phone for my dad and Jacqueline was extremely nice and helpful through…read morethe whole process. Thank you!

The worst customer service I ever had. Came in trying to get a new phone and a young lady named…read moreAlice had a horrible attitude, did not offer me anything and seemed like she was trying not to get a new customer. Clearly she has never worked for a phone store.

I went in to get a WiFi device and was in and out of there quickly. Great customer service and…read morehelpful as well.

Alma changed my screen protector and was very sweet and professional. She put the privacy one. I…read morelove it! My phone feels brand new.

Great customer service. Black Friday deals were only so so…read more But I saw an employee use the bathroom and leave without washing his hands. Pretty sickening considering how much high contact surfaces we all touch here.

I came in one night . They had what I call an 'event' going on. Where ppl rushed on in to place an…read moreorder for pokemon cards. I came in an hour later after it initially started. Seemingly still made the cut to order. There was about 20 ppl in front of me. So as the line shortens and im getting closer and closer, I'm just on my phone, texting friends, being excited that I'm about to place an order for this very special set. The manager/supervisor, whose name is tony, comes around to the line and makes and announcement. Specifically stating that they will NOT place multiple orders for individuals. I paid no attention, it didn't apply to me. I had just got there 15 minutes ago and hadn't placed any order yet, I thought. Then tony looks at me and proceeds to tell me that I should leave and that he will not be taking my order. I didn't listen to him. There were only 4 ppl in front of me. I was almost there. Soon as I got in front of the cashier, tony comes rushing from around that corner and tells me he's not taking my order. I kept asking why so he tells me to talk to security or call corporate. I'm confused as fuck! Then the female cashier looks up my account and tells me that I've been buying from other stores and now that I can't buy from their store. So I'm asking myself, if I bought a tv from the other location, I can't buy another tv at this location?? I started to feel like tony was discriminating against me. Becuz I came to realization that buying/purchasing from other stores was not the issue here. Becuz tony had already told me before I even got to the register that he was not going to take my order if I'm intending to place multiple orders. Which I hadn't. We went back and forth, and then begins to tell me that he now will take my order but it WILL be canceled. So after discriminating against me, he now wants to threaten me by deliberately canceling my order. So as he proceeds to place my order. I give him that necessary information that he needed. I gave him the sku number for the product that I wanted. And after I gave him that number he says to me 'funny that you know the number by heart' . It was 7 numbers. I remember my dl number. My license plate number, my ssn, and even my mama phone number by heart. I have no idea why he thought I couldn't remember 7 numbers to a product I've purchased in the past numerous times at other locations. All in all, this guy tony discriminated against me, threatened me. Intimidated me. And patronized me. He straight up profiled me. I wanna have a talk with HR next and ask what type of ppl they hire and requirements are needed to have a manager/supervisor position. It's ppl like tony is the reason why I don't come to this location. I've had better customer service at other Best Buy's location. I get 'good mornings' every time I walk in after a night of camping out. I don't get treated like shit like how tony did me. Take my word for it Don't come to this location Westminster mall and Costa Mesa is the place to go. I got the proof.

My iPhone 5s dropped and the screen wouldn't respond. The staff was honest and efficient. They…read morediagnosed the problem and did not need to replace the screen like I thought would be required. Cost effective and competent iPhone repair.

Great prices. Great service. Great rapid repairs! They have special hours so much sure you call and…read moreleave a vm if needed. Trust me they are worth it. I used to go to ubreakifix all the time and I can't believe I didn't check out Oscar first.

Very nice service, true price for the real product you can sold here. Came from La Puente to sell…read moremy phones and after the inspection for the phones, they gave the a very good price for the best value for your products.

Janet was such a help, I've been to way too many places trying to get an estimate on my phone and…read morenobody has been as helpful as she was. She made my experience amazing I will definitely be recommending to anybody who has any questions about their phones or need repairs.

Never disappoints! I…read moremanaged to destroy my phone screen again, so of course, I decided to stop by and get it fixed. As usual, the entire process took less than 10 minutes, and they even offer a couch for customers to sit and wait. I especially love how their price remains the exact same as it has been the past couple of years. Every other place that I've called tried charging me double, which is just plain stupid. The place is still in the Bolsa Mini Mall plaza, but they've relocated to the space next to September and near the staircase. The shop is a bit smaller, but its impressive customer service and quality remain unbeatable. The husband and wife team are incredibly sweet and welcoming. Highly recommend!

Best place to fix your broken screen. Fast and affordable. This is my place to go when any of my…read moredevices break.

been here 3 times already and they never disappoint and it's affordable they hook you up tooread more

What a great find for my cell phone repair needs. I cracked the screen on my iPhone and searched…read moreYelp for a repair shop with strong reviews. That's when I found Invisible Armor. They're conveniently located nearby, and when I contacted them, they responded immediately with an estimate by text. I scheduled an appointment--although they also accept walk-ins--and they replaced my screen in less than an hour. While I was there, I also picked up a protective case so hopefully the next drop won't crack the screen again. But if it does, I'll definitely be returning to Invisible Armor.

Brilliant Service!…read more Unfortunately today, I had dropped my iPhone on the ground today resulting in me having to look for a repair shop to fix my phone's screen. From the very moment I had walked in, El Amir examined my iPhone and I told the gentleman what was wrong with the screen. Immediately, he got to work and in less than fifteen minutes he fixed it and it was all ready to use. Not only did he do a marvelous job at replacing my screen in less than fifteen-ten minutes, but he gave my iPhone a complimentary screen-protector and flawlessly applied it. A well deserved, Five Stars!

Would definitely recommend this spot. He fixed two phones for me at a good price wo…read moreuld definitely go back to him. Definitely can see why he's a busy man.