Just went in to upgrade a phone for my dad and Jacqueline was extremely nice and helpful through…read morethe whole process. Thank you!

The worst customer service I ever had. Came in trying to get a new phone and a young lady named…read moreAlice had a horrible attitude, did not offer me anything and seemed like she was trying not to get a new customer. Clearly she has never worked for a phone store.

Alma changed my screen protector and was very sweet and professional. She put the privacy one. I…read morelove it! My phone feels brand new.

Upgraded my phone!…read more With all of the iPhone 16 advertisements, I couldn't resist. I ordered my upgrade that day it was available. And waited to receive my phone in the mail. Got my phone, cleared out my old one, and went over to T-Mobile. They helped me with the trade-in of my old device, which was the 14 iPhone Pro Max. Don't judge me lol It wasn't that old haha The trade-in process was easy peasy. They logged into my account for me and provided shipping label and box. I was done pretty quickly. I browsed some of the cases to see if there was any I liked. Nope. I'll use a basic case and wait until the cuter ones come out for the iPhone 16 Pro Max. I am loving my new phone with two additional buttons. Waiting for the AI features to come out with the next update. Pretty smooth process with T-Mobile.

Stopped by this week for a purchase for my mom. Very good customer service. Got approached twice to…read moresee if we needed help. Floor is organized well to where you can find brands and sections easily. Parking was easy and somewhat empty for a weekday evening. Pricing I feel is a little higher than competitors. Will likely come back when I need something I can only find here.

I came in one night . They had what I call an 'event' going on. Where ppl rushed on in to place an…read moreorder for pokemon cards. I came in an hour later after it initially started. Seemingly still made the cut to order. There was about 20 ppl in front of me. So as the line shortens and im getting closer and closer, I'm just on my phone, texting friends, being excited that I'm about to place an order for this very special set. The manager/supervisor, whose name is tony, comes around to the line and makes and announcement. Specifically stating that they will NOT place multiple orders for individuals. I paid no attention, it didn't apply to me. I had just got there 15 minutes ago and hadn't placed any order yet, I thought. Then tony looks at me and proceeds to tell me that I should leave and that he will not be taking my order. I didn't listen to him. There were only 4 ppl in front of me. I was almost there. Soon as I got in front of the cashier, tony comes rushing from around that corner and tells me he's not taking my order. I kept asking why so he tells me to talk to security or call corporate. I'm confused as fuck! Then the female cashier looks up my account and tells me that I've been buying from other stores and now that I can't buy from their store. So I'm asking myself, if I bought a tv from the other location, I can't buy another tv at this location?? I started to feel like tony was discriminating against me. Becuz I came to realization that buying/purchasing from other stores was not the issue here. Becuz tony had already told me before I even got to the register that he was not going to take my order if I'm intending to place multiple orders. Which I hadn't. We went back and forth, and then begins to tell me that he now will take my order but it WILL be canceled. So after discriminating against me, he now wants to threaten me by deliberately canceling my order. So as he proceeds to place my order. I give him that necessary information that he needed. I gave him the sku number for the product that I wanted. And after I gave him that number he says to me 'funny that you know the number by heart' . It was 7 numbers. I remember my dl number. My license plate number, my ssn, and even my mama phone number by heart. I have no idea why he thought I couldn't remember 7 numbers to a product I've purchased in the past numerous times at other locations. All in all, this guy tony discriminated against me, threatened me. Intimidated me. And patronized me. He straight up profiled me. I wanna have a talk with HR next and ask what type of ppl they hire and requirements are needed to have a manager/supervisor position. It's ppl like tony is the reason why I don't come to this location. I've had better customer service at other Best Buy's location. I get 'good mornings' every time I walk in after a night of camping out. I don't get treated like shit like how tony did me. Take my word for it Don't come to this location Westminster mall and Costa Mesa is the place to go. I got the proof.

My iPhone 5s dropped and the screen wouldn't respond. The staff was honest and efficient. They…read morediagnosed the problem and did not need to replace the screen like I thought would be required. Cost effective and competent iPhone repair.

Great prices. Great service. Great rapid repairs! They have special hours so much sure you call and…read moreleave a vm if needed. Trust me they are worth it. I used to go to ubreakifix all the time and I can't believe I didn't check out Oscar first.

Very nice service, true price for the real product you can sold here. Came from La Puente to sell…read moremy phones and after the inspection for the phones, they gave the a very good price for the best value for your products.

Janet was such a help, I've been to way too many places trying to get an estimate on my phone and…read morenobody has been as helpful as she was. She made my experience amazing I will definitely be recommending to anybody who has any questions about their phones or need repairs.

Never disappoints! I…read moremanaged to destroy my phone screen again, so of course, I decided to stop by and get it fixed. As usual, the entire process took less than 10 minutes, and they even offer a couch for customers to sit and wait. I especially love how their price remains the exact same as it has been the past couple of years. Every other place that I've called tried charging me double, which is just plain stupid. The place is still in the Bolsa Mini Mall plaza, but they've relocated to the space next to September and near the staircase. The shop is a bit smaller, but its impressive customer service and quality remain unbeatable. The husband and wife team are incredibly sweet and welcoming. Highly recommend!

Great cheap service, kind people. Forever going here for all phone repairs, and they also tailor…read moreclothes.

Got my new phone here for a good price and it's been a very good quality so far 10/10 and gave me…read morea free charger

I've used this store on three occasions. Twice they could fix my phone, once they could not. They…read morethoroughly explained the issues each time and what they did to repair or try to repair. If your phone gets wet they charge $40 to open it up. That money goes toward the repair if they're able to fix it. In my case they were not but they applied it to an unlocked phone. Very happy with their service, explanations, price, and the time it took.