This business is the only place I call if any of my appliance goes on strike. He has repaired my…read morefridge due to ice maker having problems, blower giving out, technical support helping me get to know the front panel of my fridge, to bringing my clothes dryer back from the dead. He does charge a house call fee, but applies that fee towards your repair if one is needed. I feel that is totally fair.

Honest, prompt, professional and knowledgeable. Don't hesitate to hire. I will keep his number on…read morehand.

We had problem with our karaoke machine, Denny helps us solved the issue, he was very professional…read moreand provide wonderful service, very patient and good knowledge! Thank you Denny, you are the best and we strongly recommend this place and Dennys service to everyone.

5 Stars for service! We were looking to upgrade our karaoke system and have been searching around…read more Before reaching out to Best Media, we went to a local store in San Gabriel area and were trying to get more info on the new system. All we got from the guy there was this is the unit,do you want to place an order? Of course we left that place. We contacted Best Media and made a appt to stop by their office. Due to the pandemic, they are by appt only. When we arrived, Denny brought us into the show room and sat us down. What he did next surprises us! He spent almost 2 hrs going over every features of the karaoke system and there was no pressure tactics to purchase. Of course we walk out with a brand new Best Media BN5000 system! The 2 hrs Denny spent with us pretty much taught us how to operate the system which prior to that we have no idea what it is! Best service and professionalism. This is the second Best Media Karaoke system i owned. The quality is top notch. Strongly recommend Best Media and Denny for your Karoake needs.

Making an appt: Had a wonderful experience with Carlos and Joe in the Geek Squad installation…read moredepartment. Over the phone, Carlos was very attentive to my questions around a reinstallation of a manufacturer issue for my car radio. He was prompt in scheduling me for the next available appointment and was kind and courteous. Installation Day: I realized when I arrived to my AM appt that I (annoyingly) forgot a few key parts that were needed for my reinstallation. Carlos and Joe were super understanding and equipped me with product SKU and instructions on how to reorder as well as offering me a later afternoon slot if I happened to find the missing parts. They were very solutions oriented and flexible - which was much appreciated after a 40 min drive! I ended up finding the parts when I got home and when I called back to see if they could squeeze me in any earlier than 4pm, Carlos was quick to confirm he could fit me in if I got there within the hour. Once I arrived, they got started on my car and everything was done -- installation, testing/troubleshooting, etc. within an hour! Honestly, I specifically requested to schedule an appointment at this location because I had an awful experience with a condescending and dismissive installer at the location 5 minutes away from me (Pasadena -- but that'll be a review for that page...) and I couldn't have been more satisfied with my visit at the City of Industry location. If you don't mind the drive, I would *highly* recommend this location for installs as they aren't as busy as the Pasadena location (which books 2-3 weeks out from purchase date for installations), and they're 1000x more friendly and efficient. Ps - While I was walking around the store there was a super friendly guy (maybe the manager?) who was checking in on all the customers asking who needed assistance, etc. Would definitely come back just for the customer service, alone!

This Best Buy location has not been getting a lot of foot traffic but it is still a good place to…read morego shopping. I came to pick up an item I ordered off their website and the pickup went quick and smooth. Also service is good and this location has an excellent selection of items to choose from. Parking lot is huge and not far from the 60 freeway. I highly recommended this Best Buy location for good service and item selection.

So weird..I totally thought I wrote a review on this place…read more Anyway..I frequently buy from this place because the stuff is so cheap. I mostly buy from their mobile division for my iphone/ipod/ipad needs because I really don't want to pay $20+ for an iphone cover, or $50 for an ipad cover at the apple store, especially when my covers are going to get dirty anyway. Example: http://www.pimfg.com/Product-Detail/IPAD-SCREEN-3 Ipad clear cover to protect the screen is only $2.50. WTF. When I went to best buy/target/apple store to look for a screen protector (forgot which one), I remember the covers were like $10+. Also, I recently bought an iphone screen protector as well, which was $2, and came with multiple covers. F the other places that only give you 1 screen protector that costs $5. You know it's going to get damaged anyways, so why not get the most bang for your buck? (http://www.pimfg.com/Product-Detail/IPHONE4-SN-1) I also got a couple of the usb cable connector to charge my phone since I always lose these: (http://www.pimfg.com/Product-Detail/IP3G-0216). I think I bought maybe 4 or 5 since they're only like $2.30? They work perfectly fine. And if I lose one...oh well just buy another since it's so inexpensive. I also bought an external battery pack for my iphone since that thing dies so freaking fast (http://www.pimfg.com/Product-Detail/NB-B300). I was super excited about this one and it works so fast. I can't leave my house without it. Have recommended this place to my friends and they have bought a bunch of stuff with no qualms about it. One of them even became a wholesale customer with them (whatever that is). This place accepts returns (which I had to return something because I changed my mind and wanted a different iphone color case). I noticed on their return form they will also gladly replace any defects that they have (which is a lot better than shopping on ebay because you can't really trust those vendors from other countries). Happy shopping!!!!

Where have these guys been all my life!…read more Every single pc cable or A/V bit you ever needed at a fraction of the price you would pay at fry's. Ask for Francis!

This was my 2nd visit to Adam's Electronics. The first time was for a printer and this time was for…read morea camera. I was a bit skeptical bringing my camera in. I needed a memory card door replaced, which needed some electrical wires to be removed in the process. It is an expensive Sony camera so my concern was valid. They replaced the camera part and the camera is working. Their knowledge working on electronics is vast and their work is precise. The repair was done quickly, faster than they said it would be. the customer service there is also great. Everyone is nice and accommodating. Thank you!

Way way way way overpriced. Takes full advantage of customers. The total parts price was $58 but…read morelabor cost $600!? Even if they're charging $100/hr there is no way it took 6hrs to put 2 new wires in. This place is a scam!!!

I had an issue on a pc that required a cmoss battery. Because it was so old, I wasn't sure. Ish and…read moreJames are super experts! Not only are they helpful, they won't up charge you for your lack of knowledge like others. They are actually honest and fair! I came back days later to get my lagging laptop looked at. James gave me some valuable advice to look out for and ways to free space without a charge. I've never been to a repair shop where they would be willing to look at your product without charge. I'd recommend this place :)

Fast and Professional service…read more I took my DS Lites here, to get a quote to see how much it would cost to get them fixed and up and running. The staff team, was very professional and transparent of the possible issues such as: parts needed, the price, and turnaround time to get them back to me. They gave me a call the following day. They stated that one of the DS Lites was beyond saving, but the other one only had minor repairs needed. They suggested, that they can do a hybrid repair. By combining the working parts from both DS Lites, they can make one perfect and fully functional DS Lite. This greatly reduce the turnaround time to get it fixed and much more affordable too. Now $45 later, they gave me one perfectly refurbished DS Lite and even offered a six month warranty in case anything happens to it. I would greatly recommend this store if you have any consoles that needs repairs.

Regarding the recent 2-star review from Mo H., I normally wouldn't comment on another customer's…read moreexperience After reading your review, I honestly don't feel it accurately reflects what I witnessed. I was actually in the store during the interaction described in this review because I was waiting to pick up my repaired computer from Jason. What caught my attention is that I happened to overhear most of the conversation. The discussion was not simply about "AI tools and data security" as described here. The customer was asking questions about bypassing restrictions on a company-managed computer and accessing or transferring files that were being monitored by his employer. Jason clearly stated that Alice Computerworks does not provide services that help customers bypass company security policies. The customer then asked about purchasing a laptop matching his company's model, and Jason spent time looking up specifications and pricing for him. I was waiting for my own computer and observed the interaction for roughly 10-15 minutes. At no point did Jason appear rude, impatient, or dismissive. Ironically, I was at the store because Alice Computerworks had just repaired my computer. The service was fast, professional, and the issue was completely resolved. In my experience, Jason has always been knowledgeable, honest, and willing to help. What I witnessed that day was not a business refusing to help a customer. It was a business choosing not to assist with requests that could conflict with a company's security policies. I respect that decision. Professional service, strong ethics, and not willing to do something questionable just to make a sale. That's exactly the kind of computer shop I want to support. 5 stars for Jason and 5 stars for Alice Computerworks.

I came in and made it clear from the start that I was ready to pay for a consultation, specifically…read morearound AI tools and data security. I was not browsing, not wasting anyone's time. Within two minutes, the employee (I believe his name was Josh) redirected me to the owner. The owner wasn't there. No offer to schedule anything, no follow-up, nothing. I asked about laptop pricing and whether they could compete with Amazon. He said yes, they can match prices. Fine. But the entire interaction felt rushed, like he had somewhere better to be. No effort to actually help me understand anything or earn the business. That's the thing. I was ready to spend money. On a consultation, on a laptop, potentially both. But when an employee doesn't own the outcome, it shows. The owner should know that customers willing to pay are walking out the door because the person on the floor doesn't seem to care either way. Left with nothing. Spent nothing. Completely avoidable.