David is FANTASTIC! His customer service is second to none. It is obvious he takes pride in his…read morebusiness. He was able to turn my car around within 24 hours and the price was right. He is very knowledgeable and deserves your business. Thank you David for a wonderful car repair experience! (I never thought I would say those words!)

David is a knowledgeable hybrid battery technician. But more importantly he is honest and cares…read moreabout his clients. I had my first battery fixed and after 2 years it popped up again. David not only was flexible but held his word on the warranty! He took additional days to care and retest my battery. This car was the only vehicle for my wife and I to get to work. Thank you David!!Anyone reading this. Go with this family owned business rather then dealership.

Dave and Pacific Northwest Hybrid is fantastic! He fixed my failing 2001 Prius battery and got my…read morecar running smoothly again with no more problems! His prices are very reasonable and his service is superior!

Given how many weird complications came up in servicing my 2004 Prius (refurbished battery…read moreinstallation), I give Dave a gold star just for staying the course! From the start he was patient with my probably annoying questions, and went out of his way (literally!) to follow through on our arrangement. In the end--knock on wood --me and the Prius are enjoying life again.

In and out for a quick oil and filter change. I asked them…read moreto check for needed tire rotation. When I returned they told me the rotation was not necessary at the time, gotta LOVE a place that doesn't try to take money for unnecessary services! Unfortunately we moved out of state but if you live in the Kirkland area ABSOLUTELY hit this place for your auto needs!

Service has gone downhill since Price Brother's owned it. Took in my kid's car for tune up and they…read moreover-torqued the spark plugs. 3/4 of the ceramic housings were cracked and we had to get 2nd service at a different mechanic. Will not be continuing my buisness with the new management.

I've taken my car to Eastside Automotive & Tire twice now, and both times KJ provided outstanding…read moreservice. He was professional, knowledgeable, and extremely efficient. He took the time to explain what was going on with my car and made the entire process stress-free. What I appreciated most was how quickly everything was handled--I was in and out much faster than expected without feeling rushed. It's hard to find honest, reliable automotive service, and KJ has definitely earned my trust. I highly recommend Eastside Automotive & Tire, and if you have the chance to work with KJ, you're in great hands! Thank you again!

Honest. Prompt. Affordable. Helpful and put their customer first. They earned my trust quickly by…read morenot only prioritizing my car's fix within the window needed it, but by being forthcoming even when they ordered the wrong tire for my car. They offset this by giving me a loaner. So they take accountability proactively and honor what needs to happen, without one even having to ask for it. I cannot recommend this spot enough. Dell and Dan rock.

Came in for a coolant pump replacement. Overcharged me and refused to waive my diagnostic fee even…read moreif I committed to get the work done there. Some of the worst customer service I've ever experienced. Never go here unless you've got money to burn. They asked for 1500. I got the work done for 700 somewhere. Still had to pay 300 for their BS diagnostic fee. Don't know how their rating is so high.

Okay, I never thought any business would deserve a 1 star review, and I hate to be the A-hole to do…read moreit. But this has to be said about this business. And these pictures of evidence have to be shown to the public. My car went in for an oil pan re-sealing. The interaction with the shop was pleasant. The price was about the average market rate. However, the work they did was absolutely horrendous. After the fix, as I inspected the oil level on the dipstick, it was overfilled by almost a full quart! (The oil level exceeded the mark by an entire full-low range). This means that they either went by vehicle specs instead of the dipstick, or they just made a simple but preventable mistake. I took the car on a road trip two days after the fix. On the next morning after I got back, there was a gigantic oil spill on the ground. Now to be fair, my car has a leak from the front engine seal, but nowhere near this bad. (You can see the old dried spots verses the newer much bigger puddles in the picture) This alerted me and I immediately took my car to my buddy's garage, that has a 2 post lift. We lifted the car up and looked under the car. The oil leak from the front engine seal got significantly worse. There was also some oil dripping on the oil pan. !!?? I thought this was due to the overfilling and the fact that they used synthetic blend oil instead of conventional oil. So I decided to drain the oil, and add conventional oil back in. As I took the drain bolt out, I was shocked! There was no gasket (washer) on it! They took the oil pan off, re-sealed it, refilled the oil, and DID NOT put a gasket on the drain bolt. At this point I was extremely frustrated and could not believe how they could possibly do such a bad job. Maybe this was an isolated incident, and they normally do much better than this. But I know I won't be coming back here anymore.

Looking for nice Asian gentleman who operates out of a well equipped service van.batter was dead on…read moreolder BMW.He was able to get into car when others couldn't and installed new battery in quick order. Price was very reasonable. Trying to find find. My phone # 425.567.6233. Reward if he calls me back. Kevin 5-Star Rating!!!

I'd give it 0 stars if I could. Used their own online messaging app to ask a question and provide…read moreinformation about my car. No response for several days. Sent a ping, just in case a notification got missed. No response. Send information and questions again. No response for WEEKS. Yes, I could have called, but it was their own messaging app. Which they ignored. Or ignored me. So they will never see my business.

Returning customer and very satisfied with my service. Jack help fix my Chevy Equinox that was not…read morestarting and basically glitching by changing starter and resetting my starter module to get it back up and running. Really appreciate his knowledge of how a car runs. Definitely recommend him to anyone that is looking for a quality mechanic that will come to you and his prices are more than reasonable. He is definitely my mechanic!!!

My wife and I were in the market for a new vehicle on a Sunday. We were looking in the Kent area…read moreand we wanted someone to perform a vehicle inspection before we bought the car. Jack was quick to respond and very communicative about what his eta and what he was doing. He arrived on time to the car lot and answered all my questions. He did a very thorough job and gave us am honest unbiased opinion on whether or not we should buy the car. There some notable things wrong with it which he pointed out and even estimated how much those would be to fix. We felt confident buying this used vehicle because Jack was there to tell us his thoughts. We also loved that he was very kind and relatable. We immediately felt like we could trust him. I will say the one con was instead of an email detailing everything he found on some official looking letterhead. We just got a text message.

They were able to get my daughter's 2005 Honda CRV fixed and back to me within two days. Great…read moreservice great price and extremely friendly. I would recommend them to anyone.

Same day service for a wheel hub replacement on the 2 front wheels on my Mazda CX-5! During the…read moresnow storm I slid making a right hand turn and slammed both wheels head on into a curb. I heard a growling sound from my front wheels that increased in volume as I went faster. I did some of my own research and concluded it was most likely the wheel hub bearings that were damaged. I took my car to Eastside Automotive and Tires first, and I told them about the noise, but they wanted to change out my struts and quoted me $2800. They said they didn't test drive it and just put it on the alignment rack and saw the caster was off by a quarter inch. They did not have a print out or photo of the readings btw. I asked how much to just replace the wheel hub bearings and they quoted me around $1600 plus taxes. First off, they did not test drive it and did not even spin the tires to hear which wheel, left or right, was making the growling noise. I did not feel like they were being very honest an charged me $100 for the "diagnostic", which I begrudgingly paid. So I called up Cascade auto and they gave me a rough estimate. I took it to their shop the next morning at 7am. They spun the tires and heard the growling in both front wheels and also confirmed it in a test drive. They were flexible with the labor pricing and were able to complete the job the same day around 2pm. They even had an issue with the parts they received being bad and had to remove and replace them. I have been driving my car for about a week now and have not had any issues with the noise. These guys do quality work for a fair price. They are a pleasure to talk to and extremely friendly. I highly recommend this garage. Total I paid was $1550 (315 for each wheel hub OEM), which sounds like a lot, but was definitely cheaper than doing unnecessary work like replacing struts. Follow up, Cascade Auto did recommend I go to Les Schwab for an alignment as this is not a service they provide. There I found out the caster was fine and just the toe needed to be adjusted. Do not go to Eastside Auto!

This team of employees at the 85 St store in Kirkland are the nicest and best. So friendly and…read moreprofessional. I wont go any other place for my car needs. This is my 3-4 time in to get repairs, they were friendly (even when very busy) and fixed my problem on my 2019 Honda Pilot quickly so I did not have to wait all day. They explained everything to me during the process and I couldnt be happier with them. Highly, Highly recommend them...

The BEST!!!! IF you need your BRAKES done, PEP BOYS KIRKLAND has your back! Literally! The best…read morepricing and service time on the Eastside. My Honda Odyssey with 90k miles needed new rotors and pads on both axles - I was in an out of there in about an HOUR (I did get there first thing in the morning)!!!! Unheard of! Michela and Molly are AMAZING! Michela is the store manager and when she says they have "competitive pricing" she means it. I had two different shop guys tell me I was insane yesterday when I told them what she quoted me. They told me they couldn't match that price. I went with my crazy and am so glad I came here today. The job was also done in less than half the time the other shops told me as well.

This shop was one of the best experiences I've had. Li made everything very easy and streamlined he…read moredid a great job communicating with me and working with my schedule. Li was able to fix and repair the damage another company did to my car in one day the other shops couldnt fix in two weeks. I can't recommend this shop enough good pricing as well. I'll be bringing all my cars here for sure. Great experience A++++

If you're a car person, you're always looking to upgrade the performance, aesthetics, and…read moresuspension of your ride. After getting MYP I knew I could not live with the wheel gap or slight SUV Boat feeling. While the YP is the top of the line for the Y series of Tesla and a well built top to bottom Performance SUV, I needed it to handle closer to an M series, eliminate the wheel gap, and improve efficiency. I searched high and low for a trustworthy, knowledgeable, experienced partner shop that would treat her the way she deserves to be treated. I even visited shops to see their layout, cleanliness, employees, and all around vibe. The clear winner was mShop. First, just look at the lineup of cars they have worked on (search for mShop on Facebook and Instagram). Second, visit the shop, look into the garage and see how well well lit it is - organized, and clean. Third, talk to the owner Li and you will realize his passion and experience behind performance automobiles and that the work you will get is second to none. The genuine integrity Li exhibited throughout the whole intro to delivery of services rendered was excellent. Absolute full satisfaction, well priced, with follow up. I would recommend Li and mShop with zero reservations. Setup a visit, ask questions, get a quote, compare, and choose mShop for your car needs. Easily one of the best choices I made this year and won't bring my car to anyone else for performance, suspension, alignment or other car needs.