David is a knowledgeable hybrid battery technician. But more importantly he is honest and cares…read moreabout his clients. I had my first battery fixed and after 2 years it popped up again. David not only was flexible but held his word on the warranty! He took additional days to care and retest my battery. This car was the only vehicle for my wife and I to get to work. Thank you David!!Anyone reading this. Go with this family owned business rather then dealership.

I am sharing my experience as a nearby resident who has been affected by ongoing disturbances…read moreconnected to an individual associated with this business, David Redka. For more than three and a half years, I have experienced repeated noise disruptions, late‑night disturbances, and targeted behavior around my property. These incidents have had a significant impact on my ability to enjoy my home peacefully and have affected my overall well‑being. Despite raising concerns with the HOA and the city, the situation has continued to escalate. There have been repeated instances of loud vehicle noise from a heavily modified white BMW, large gatherings near my residence, and disruptive activity occurring at various hours--including late at night and early in the morning. These actions have created a hostile and stressful environment around my home. I believe it is important for others to be aware of the behavior I have experienced from individuals connected to this business. Based on these ongoing issues, I personally would not feel comfortable engaging in any business with the owner.

Dave and Pacific Northwest Hybrid is fantastic! He fixed my failing 2001 Prius battery and got my…read morecar running smoothly again with no more problems! His prices are very reasonable and his service is superior!

Given how many weird complications came up in servicing my 2004 Prius (refurbished battery…read moreinstallation), I give Dave a gold star just for staying the course! From the start he was patient with my probably annoying questions, and went out of his way (literally!) to follow through on our arrangement. In the end--knock on wood --me and the Prius are enjoying life again.

In and out for a quick oil and filter change. I asked them…read moreto check for needed tire rotation. When I returned they told me the rotation was not necessary at the time, gotta LOVE a place that doesn't try to take money for unnecessary services! Unfortunately we moved out of state but if you live in the Kirkland area ABSOLUTELY hit this place for your auto needs!

Service has gone downhill since Price Brother's owned it. Took in my kid's car for tune up and they…read moreover-torqued the spark plugs. 3/4 of the ceramic housings were cracked and we had to get 2nd service at a different mechanic. Will not be continuing my buisness with the new management.

I own a shop in a neighboring city and do not replace tires. I bought a new wheel for a customers…read morecar near this shop and needed the tire installed on the new wheel. I called ahead to see if this shop Would be willing to help, and they were more than happy to accommodate my needs. Popped in and the friendly staff jumped into action and had me out of there in record time. I was so thrilled with their service, I felt compelled to write this review... and furthermore, I shared the experience with my customer so they knew who helped me get him on the road for the weekend. He was also grateful. Thank you, gentlemen!

Just wanted to share how appreciative I was for their support today. I stopped by after hours for a…read morebad tail light. The owner kindly agreed to look into the problem and I had the bulb replaced for no charge. You are amazing guys!

Came in for a coolant pump replacement. Overcharged me and refused to waive my diagnostic fee even…read moreif I committed to get the work done there. Some of the worst customer service I've ever experienced. Never go here unless you've got money to burn. They asked for 1500. I got the work done for 700 somewhere. Still had to pay 300 for their BS diagnostic fee. Don't know how their rating is so high.

Honest and qualified shop-won't do if not necessary, family owned, have used since they opened in…read more1993 and wouldn't go anywhere else. Trust Andy Hivde.

I'd give it 0 stars if I could. Used their own online messaging app to ask a question and provide…read moreinformation about my car. No response for several days. Sent a ping, just in case a notification got missed. No response. Send information and questions again. No response for WEEKS. Yes, I could have called, but it was their own messaging app. Which they ignored. Or ignored me. So they will never see my business.

Usually satisfied and would normally put 4 stars - this last experience will likely not have me…read morereturning. Had a few warning codes that needed to be solved, and the most pressing issue was resolved - but it just had to include things that were not necessary to shoot the price up. The worst part is, the code that was left went unresolved and the gas cap was leaking fuel. Big problem, and I would've driven 13 hours straight with such an issue. Multi-thousand unnecessary bill and legality concern from one trip? I'll pass next time.

He is great person and mechanic over all. Very good at communicating. Gave an ETA of when he would…read morearrive and was on time. Did some testing on my magnum found out the problem could be the fuel pumps changed them and got my car starting back up. Very genuine person. Definitely coming back to use his service and his prices are more than fair. Best mechanic I've met.

My wife and I were in the market for a new vehicle on a Sunday. We were looking in the Kent area…read moreand we wanted someone to perform a vehicle inspection before we bought the car. Jack was quick to respond and very communicative about what his eta and what he was doing. He arrived on time to the car lot and answered all my questions. He did a very thorough job and gave us am honest unbiased opinion on whether or not we should buy the car. There some notable things wrong with it which he pointed out and even estimated how much those would be to fix. We felt confident buying this used vehicle because Jack was there to tell us his thoughts. We also loved that he was very kind and relatable. We immediately felt like we could trust him. I will say the one con was instead of an email detailing everything he found on some official looking letterhead. We just got a text message.

They were able to get my daughter's 2005 Honda CRV fixed and back to me within two days. Great…read moreservice great price and extremely friendly. I would recommend them to anyone.

Same day service for a wheel hub replacement on the 2 front wheels on my Mazda CX-5! During the…read moresnow storm I slid making a right hand turn and slammed both wheels head on into a curb. I heard a growling sound from my front wheels that increased in volume as I went faster. I did some of my own research and concluded it was most likely the wheel hub bearings that were damaged. I took my car to Eastside Automotive and Tires first, and I told them about the noise, but they wanted to change out my struts and quoted me $2800. They said they didn't test drive it and just put it on the alignment rack and saw the caster was off by a quarter inch. They did not have a print out or photo of the readings btw. I asked how much to just replace the wheel hub bearings and they quoted me around $1600 plus taxes. First off, they did not test drive it and did not even spin the tires to hear which wheel, left or right, was making the growling noise. I did not feel like they were being very honest an charged me $100 for the "diagnostic", which I begrudgingly paid. So I called up Cascade auto and they gave me a rough estimate. I took it to their shop the next morning at 7am. They spun the tires and heard the growling in both front wheels and also confirmed it in a test drive. They were flexible with the labor pricing and were able to complete the job the same day around 2pm. They even had an issue with the parts they received being bad and had to remove and replace them. I have been driving my car for about a week now and have not had any issues with the noise. These guys do quality work for a fair price. They are a pleasure to talk to and extremely friendly. I highly recommend this garage. Total I paid was $1550 (315 for each wheel hub OEM), which sounds like a lot, but was definitely cheaper than doing unnecessary work like replacing struts. Follow up, Cascade Auto did recommend I go to Les Schwab for an alignment as this is not a service they provide. There I found out the caster was fine and just the toe needed to be adjusted. Do not go to Eastside Auto!

This team of employees at the 85 St store in Kirkland are the nicest and best. So friendly and…read moreprofessional. I wont go any other place for my car needs. This is my 3-4 time in to get repairs, they were friendly (even when very busy) and fixed my problem on my 2019 Honda Pilot quickly so I did not have to wait all day. They explained everything to me during the process and I couldnt be happier with them. Highly, Highly recommend them...

The BEST!!!! IF you need your BRAKES done, PEP BOYS KIRKLAND has your back! Literally! The best…read morepricing and service time on the Eastside. My Honda Odyssey with 90k miles needed new rotors and pads on both axles - I was in an out of there in about an HOUR (I did get there first thing in the morning)!!!! Unheard of! Michela and Molly are AMAZING! Michela is the store manager and when she says they have "competitive pricing" she means it. I had two different shop guys tell me I was insane yesterday when I told them what she quoted me. They told me they couldn't match that price. I went with my crazy and am so glad I came here today. The job was also done in less than half the time the other shops told me as well.

If you're a car person, you're always looking to upgrade the performance, aesthetics, and…read moresuspension of your ride. After getting MYP I knew I could not live with the wheel gap or slight SUV Boat feeling. While the YP is the top of the line for the Y series of Tesla and a well built top to bottom Performance SUV, I needed it to handle closer to an M series, eliminate the wheel gap, and improve efficiency. I searched high and low for a trustworthy, knowledgeable, experienced partner shop that would treat her the way she deserves to be treated. I even visited shops to see their layout, cleanliness, employees, and all around vibe. The clear winner was mShop. First, just look at the lineup of cars they have worked on (search for mShop on Facebook and Instagram). Second, visit the shop, look into the garage and see how well well lit it is - organized, and clean. Third, talk to the owner Li and you will realize his passion and experience behind performance automobiles and that the work you will get is second to none. The genuine integrity Li exhibited throughout the whole intro to delivery of services rendered was excellent. Absolute full satisfaction, well priced, with follow up. I would recommend Li and mShop with zero reservations. Setup a visit, ask questions, get a quote, compare, and choose mShop for your car needs. Easily one of the best choices I made this year and won't bring my car to anyone else for performance, suspension, alignment or other car needs.

It's hard to find a shop like mShop nowadays that truly cares about their customers. The amount of…read moreair cooled Porsches outside their shop says lots of people trust them with their classic cars. When you drive over to their shop and have a conversation with Li and Pete you will know you've taken your car to the right place. Integrity, honest, and doing the right thing at a fair price.