Dave and Pacific Northwest Hybrid is fantastic! He fixed my failing 2001 Prius battery and got my…read morecar running smoothly again with no more problems! His prices are very reasonable and his service is superior!

Given how many weird complications came up in servicing my 2004 Prius (refurbished battery…read moreinstallation), I give Dave a gold star just for staying the course! From the start he was patient with my probably annoying questions, and went out of his way (literally!) to follow through on our arrangement. In the end--knock on wood --me and the Prius are enjoying life again.

Service has gone downhill since Price Brother's owned it. Took in my kid's car for tune up and they…read moreover-torqued the spark plugs. 3/4 of the ceramic housings were cracked and we had to get 2nd service at a different mechanic. Will not be continuing my buisness with the new management.

On the website a free appointment is advertised on their appointment form. I used this form and…read morecalled out I wanted a brake inspection. This was scheduled, however they actually performed a diagnostic which was not free. When filling out an online form for a free appointment for a brake inspection I would prefer to find out it will be costing money before completing the transaction. I was left feeling a bit cheated due to the misunderstanding of what an appointment is.

I've taken my car to Eastside Automotive & Tire twice now, and both times KJ provided outstanding…read moreservice. He was professional, knowledgeable, and extremely efficient. He took the time to explain what was going on with my car and made the entire process stress-free. What I appreciated most was how quickly everything was handled--I was in and out much faster than expected without feeling rushed. It's hard to find honest, reliable automotive service, and KJ has definitely earned my trust. I highly recommend Eastside Automotive & Tire, and if you have the chance to work with KJ, you're in great hands! Thank you again!

KJ and Dell were amazing taking care of our car from diagnostic and repairs!…read moreWould recommend Eastside Automotive & Tire hands down.

Came in for a coolant pump replacement. Overcharged me and refused to waive my diagnostic fee even…read moreif I committed to get the work done there. Some of the worst customer service I've ever experienced. Never go here unless you've got money to burn. They asked for 1500. I got the work done for 700 somewhere. Still had to pay 300 for their BS diagnostic fee. Don't know how their rating is so high.

Okay, I never thought any business would deserve a 1 star review, and I hate to be the A-hole to do…read moreit. But this has to be said about this business. And these pictures of evidence have to be shown to the public. My car went in for an oil pan re-sealing. The interaction with the shop was pleasant. The price was about the average market rate. However, the work they did was absolutely horrendous. After the fix, as I inspected the oil level on the dipstick, it was overfilled by almost a full quart! (The oil level exceeded the mark by an entire full-low range). This means that they either went by vehicle specs instead of the dipstick, or they just made a simple but preventable mistake. I took the car on a road trip two days after the fix. On the next morning after I got back, there was a gigantic oil spill on the ground. Now to be fair, my car has a leak from the front engine seal, but nowhere near this bad. (You can see the old dried spots verses the newer much bigger puddles in the picture) This alerted me and I immediately took my car to my buddy's garage, that has a 2 post lift. We lifted the car up and looked under the car. The oil leak from the front engine seal got significantly worse. There was also some oil dripping on the oil pan. !!?? I thought this was due to the overfilling and the fact that they used synthetic blend oil instead of conventional oil. So I decided to drain the oil, and add conventional oil back in. As I took the drain bolt out, I was shocked! There was no gasket (washer) on it! They took the oil pan off, re-sealed it, refilled the oil, and DID NOT put a gasket on the drain bolt. At this point I was extremely frustrated and could not believe how they could possibly do such a bad job. Maybe this was an isolated incident, and they normally do much better than this. But I know I won't be coming back here anymore.

Looking for nice Asian gentleman who operates out of a well equipped service van.batter was dead on…read moreolder BMW.He was able to get into car when others couldn't and installed new battery in quick order. Price was very reasonable. Trying to find find. My phone # 425.567.6233. Reward if he calls me back. Kevin 5-Star Rating!!!

I'd give it 0 stars if I could. Used their own online messaging app to ask a question and provide…read moreinformation about my car. No response for several days. Sent a ping, just in case a notification got missed. No response. Send information and questions again. No response for WEEKS. Yes, I could have called, but it was their own messaging app. Which they ignored. Or ignored me. So they will never see my business.

He is great person and mechanic over all. Very good at communicating. Gave an ETA of when he would…read morearrive and was on time. Did some testing on my magnum found out the problem could be the fuel pumps changed them and got my car starting back up. Very genuine person. Definitely coming back to use his service and his prices are more than fair. Best mechanic I've met.

My wife and I were in the market for a new vehicle on a Sunday. We were looking in the Kent area…read moreand we wanted someone to perform a vehicle inspection before we bought the car. Jack was quick to respond and very communicative about what his eta and what he was doing. He arrived on time to the car lot and answered all my questions. He did a very thorough job and gave us am honest unbiased opinion on whether or not we should buy the car. There some notable things wrong with it which he pointed out and even estimated how much those would be to fix. We felt confident buying this used vehicle because Jack was there to tell us his thoughts. We also loved that he was very kind and relatable. We immediately felt like we could trust him. I will say the one con was instead of an email detailing everything he found on some official looking letterhead. We just got a text message.

They were able to get my daughter's 2005 Honda CRV fixed and back to me within two days. Great…read moreservice great price and extremely friendly. I would recommend them to anyone.

Same day service for a wheel hub replacement on the 2 front wheels on my Mazda CX-5! During the…read moresnow storm I slid making a right hand turn and slammed both wheels head on into a curb. I heard a growling sound from my front wheels that increased in volume as I went faster. I did some of my own research and concluded it was most likely the wheel hub bearings that were damaged. I took my car to Eastside Automotive and Tires first, and I told them about the noise, but they wanted to change out my struts and quoted me $2800. They said they didn't test drive it and just put it on the alignment rack and saw the caster was off by a quarter inch. They did not have a print out or photo of the readings btw. I asked how much to just replace the wheel hub bearings and they quoted me around $1600 plus taxes. First off, they did not test drive it and did not even spin the tires to hear which wheel, left or right, was making the growling noise. I did not feel like they were being very honest an charged me $100 for the "diagnostic", which I begrudgingly paid. So I called up Cascade auto and they gave me a rough estimate. I took it to their shop the next morning at 7am. They spun the tires and heard the growling in both front wheels and also confirmed it in a test drive. They were flexible with the labor pricing and were able to complete the job the same day around 2pm. They even had an issue with the parts they received being bad and had to remove and replace them. I have been driving my car for about a week now and have not had any issues with the noise. These guys do quality work for a fair price. They are a pleasure to talk to and extremely friendly. I highly recommend this garage. Total I paid was $1550 (315 for each wheel hub OEM), which sounds like a lot, but was definitely cheaper than doing unnecessary work like replacing struts. Follow up, Cascade Auto did recommend I go to Les Schwab for an alignment as this is not a service they provide. There I found out the caster was fine and just the toe needed to be adjusted. Do not go to Eastside Auto!

This team of employees at the 85 St store in Kirkland are the nicest and best. So friendly and…read moreprofessional. I wont go any other place for my car needs. This is my 3-4 time in to get repairs, they were friendly (even when very busy) and fixed my problem on my 2019 Honda Pilot quickly so I did not have to wait all day. They explained everything to me during the process and I couldnt be happier with them. Highly, Highly recommend them...

The BEST!!!! IF you need your BRAKES done, PEP BOYS KIRKLAND has your back! Literally! The best…read morepricing and service time on the Eastside. My Honda Odyssey with 90k miles needed new rotors and pads on both axles - I was in an out of there in about an HOUR (I did get there first thing in the morning)!!!! Unheard of! Michela and Molly are AMAZING! Michela is the store manager and when she says they have "competitive pricing" she means it. I had two different shop guys tell me I was insane yesterday when I told them what she quoted me. They told me they couldn't match that price. I went with my crazy and am so glad I came here today. The job was also done in less than half the time the other shops told me as well.