First of all, it's sparkling clean.! The manicure and pedicure were both very well done. I felt…read morecomfortable being there. Very highly recommend and will definitely go again

I absolutely love my nails , John was great and was able to free style the designs I wanted with…read morePristine precision. Coming back every time! Def recommend to all

I'm very happy with my gel manicure! I had some broken nails, and Lily was able to match…read moreeverything up so both hands look even again. The place is very clean with good lighting, LOTS of colors from which to choose (gel and regular), comfy chairs, and a parking lot right out the door. The woman who did my pedicure (Mandi) was very thorough; I'm pleased with that as well! I didn't get any nail art, but I have a friend who has in the past and she's been happy with the results. Overall, a great place - highly recommend!

The low prices were the only positive. I was overwhelmed by a bucket of 100 gel colors and received…read moreno clear help finding the shade I wanted based off photo. The tech struggled to match a simple beige, first suggesting white, then purple? I eventually searched myself, after receiving no clear direction to the gel colors on the wall. One tech commented I took a long time - wasn't even 5 minutes. Most importantly - the salon was visibly dirty. Nail dust everywhere, tools looked used and unsanitized, and the sink hadn't been cleaned in a while. One tech even picked something off a cuticle cutter before using it on me. The service felt rushed, with no massage, scrub, nothing. I left feeling uneasy and immediately cleaned my hands and nails at home to avoid infection or fungus. First and last visit. Hygiene matters, do better!

Monroe Nails consistently delivers outstanding service with a perfect blend of professionalism and…read morefriendliness. Plus, their prices are impressively affordable.

My regular manicurist couldn't get me in before a vacation. I checked Yelp and tried Monroe…read more Excellent service and very reasonable. I will return.

Ok I have NOT been to this location or at this business in like six years. They use to be over in…read morethe wedge on South. This place from what I can ascertain its appointment only. You do everything online including cancellation and etc. Don't both dm'ing them on social media to cancel it's ONLINE ONLY. You go online pick a date and see what dates are available and of course what services you want. You will put in your credit/debit card and they will take a deposit and the rest is paid after the service. When they check you out the remainder will be paid. They don't do cash payments. You are welcome to tip in cash but make sure you have exact change. I came here as the person I normally see I double booked myself and she had no appointments available anytime this month (June 2024) so I decided to try this place again. If you want a place to roll into I can recommend a place but most spots now want an appointment. They are on the first floor as I think other businesses are here as well. The inside is light and bright, light woods and comfortable seating. I was greeted and asked to wash my hands.. ok I did not get that as I was here for a pedicure.. so... Also I was offered a drink, water, coffee, wine a nice touch. Now the set up for the pedicure was nice but I wished I could have moved back the chair, I had a pillow behind me but I got rid of it but I was comfortable but it was just wonky. I'm tall and usually they will adjust how you sit. This is minor but if you're tall ask if the chair can be adjusted. My nail tech Maddy Elizabeth was lovely, friendly and efficient. I picked out a color they have a bunch and if you want a gel type it's an additional cost. I got a more souped up pedicure with warm stones and a mask. The execution of the pedicure was great but the additional stuff did not seem too luxurious. The clay mask she almost forgot about than she put on warm towels and use also used warm stones. This was a nice touch but maybe I expected a bit more for $75.00. Oh well that's just me... When you are done you go into the back room and you dry your feet/hands for a bit. My feet I had a fan to dry my feet, not a big deal but it was odd... I think most are use to a light source or someone uses a quick dry. I think since they are all about 7 to 11 free nail items. While I was waiting I was offered a glass of rose if I wanted. The check out was easy and they did ask if I wanted another appointment. I said no but thank you. I'll keep them in mind when I can't get in with my regular person. From what I understand they are opening another location in Monroe in Brighton. This location from what I was told will get a refresh. All in all it was a lovely experience and a great pedicure. They share a parking lot and they ha e specific spaces for the business a plus. 4.5 out of 5

Not only bad, but as bad as it gets. These photos are not weeks (or even days) after the…read moreappointment, they're from less than an hour later. Cracks, peeling, bubbles, chips, blood. When I asked for a refund (on the same day as service) my requests were ignored until several days later, and then denied. "We need to pay our employees a living wage." By screwing your customers? Not to mention the damage done to my cuticles, which were left peeling and bleeding. Apparently, this was somehow my fault, per the response I received from the salon. I don't know if every manicurist there is terrible or not (this was my first and last visit), but to call what I received a 'professional manicure' is an insult to actual professional manicurists. Don't take my word for it, the photos speak for themselves.

Called this location around 5 PM to ask them if they can do a removal of gel X nails. I was told…read morethat they could. I made it to the location although they were very nice, the person they had remove my nails was not nice when it came to actually removing them. While they did cut the nails down (which I didn't mind), and they did soak the gel polish off, (which was normal), when he used the e-file, there were several times when he was filing that it started to burn, which means either he's filing my actual nail plate down too low or it's too hot. Imagine my surprise when I get back to my hotel, my nail beds are red and pink. I cannot put them under any sort of water or soap. Everything hurts! I got my nails removed to get them redone and now I can't get them redone because my nail beds are too thin. They are so painful and I'm so angry! I'm considering some sort of legal action!

Bad pedicure. 20 minutes and bad polish job. $5 extra to take off gel so I guess it was a 15 minute…read morepedi. I did ask for "no honey" in my basic pedi but they charged me the same.

Ritual Salon is my choice for a haircut in Rochester. Staff is friendly and the atmosphere is…read morewelcoming and stylish. Overall I've had great experiences here every time.

Very pleased with my recent and first time visit to Ritual Salon. I have been looking for a good…read morestylist for a while, and I haven't found someone who really gets what I am after. So, I just randomly chose Kenzie because she had a time that fit well with my schedule. And I'm really glad I did. I went in and explained what I wanted, I showed her pictures from back when I really enjoyed how my hair was cut. She then proceeded to wash and cut my hair. She then deliberately dried my hair so that she could continue to cut it while dry - which honestly I think it the best for my hair. Kenzie worked her magic while asking for input from me. I was able to tell her what I wanted and where I thought it needed some changes, and she was very open and responsive to that input. I really appreciated that. In the end, my hair is exactly the way I wanted it, and I am VERY VERY happy. I will definitely be coming back to Kenzie at Ritual Salon!

My kinda place! Cash only! Yes I still do acrylic yes I still do gel. They are quick efficient and…read morelisten to what you want I like short sharp nails and she "nailed" it. Plenty of parking clean bathroom and facility. Massage chairs work great. Will be back while I'm in town

Do not go here. They do not treat their customers with respect or kindness. My sister and mother…read morewere denied service simply because my mother asked for her pedicure to be done a certain way. As they were leaving, one of the male nail technicians called the police, claiming he was "scared" and "worried." They went there to relax and instead felt discriminated against and deeply disrespected.

Gordon is so good! From the first time I met with him, he took great care of me and my hair. He…read moretested it to make sure it was healthy to do anything before he made his suggestions. He worked with me to come up with a great style and color. Even when I went PINK he did an amazing job! I LOVED! He's very easy to talk to and makes sitting in the chair a nice place to be so it's like visiting at a friends house, but now you get your hair done too! I'm spoiled and won't go to anyone else. I trust Gordon completely with my hair. The receptionist Alexis is so great too! Always greets me with a smile and calls me by my first name. I love her! If you are looking for a great place that does great hair and is friendly, you can't go wrong coming here. This place is

I needed a blowout for a wedding and usually have a few trusted people I book with, but because of…read morethe holiday weekend and limited availability everywhere, I decided to give this salon a try after reading the reviews. The salon itself was nice and the staff seemed friendly. At first, everything seemed fine, and I clearly explained how I wanted my hair styled. I have a short bob that can be styled in a lot of different ways. When my stylist parted my hair down the middle, I got a little nervous but hoped it would turn out okay. The entire service was done with just a round brush and blow dryer. When she finished, I was honestly disappointed and told her so. The style made me feel like I looked like a little boy, and I said I could have achieved the same result myself at home. She responded by saying that's just how my hair responds, but I disagreed because I've had my hair styled many times before and know what it's capable of. (Basically I called BS) I even offered to show photos of previous blowouts I've loved. What I asked for was simple, some volume with a slightly sleek finish. I also mentioned that my hair can be parted in different ways. At one point she suggested curling it, but after later looking at the salon's website, I noticed they charge extra for flat iron or curling iron work, which may explain why it wasn't initially offered. To her credit, she did try to fix it, and it looked better, but overall I still wasn't very happy with the experience. I paid, tipped, and moved on, but for $45, I personally didn't feel it was worth it. Unfortunately, I wouldn't return.

go here if you want a staph infection. My finger was sore after going here for a manicure. Over the…read morenext few days it got worse sollen red pus and infected to the point where I needed antibiotics. My doctor said it was from getting the manicure never had this happen to me in my life and I've gotten plenty of manicures. Paid 80$ for an infection and they refused to give me a refund.

The mani/pedi itself was adequate. They were not particularly friendly. The technician literally…read morejerked my hands and feet around - presumably (and ironically) to get me to relax them. I will definitely not be back. Not worth it when there's many other nail salons around.

I finally got a cut by Michele today. I have one word to describe my experience, "love"…read more I love the salon, the atmosphere, the quality of service and most of all I love Michele. Excellence is @ Michele & One

I moved here 3 years ago and am so thankful I found this place! I made the mistake of spending less…read moremoney in attempt to save and went to Hairzoo, only to have ugly orange highlights and months of regret! You get what you pay for! My first time was with Michele, and I loved hearing her story and passion about creating a talented and calm space for her art. She is compassionate and great at serving her clients! Loved my hair after! It's really a wonderful, clean, and serene spot. The last two times I was with Ali, and I loved my hair each time! As a busy stay at home mom, I usually only get my hair done once in a while so having it look good for the long term is a must. The first time around I specifically came in bc I was getting some family photos done for the holidays. I had some long layers and balayage (I'll attach some of the family photos done by Alyssa Vanzo Photography so people can see!) Most recently I came in to get my hair darkened and shorter. I'll be back again as a regular client! Also-- congrats to Ali & her upcoming wedding! Wishing Ali a special day, and even more wonderful marriage!