This is our go to spot for couples massage. Super friendly, professional, and clean. Reasonably…read morepriced too.

First visit- wanted to try this establishment as my normal massage of choice is a further in…read moredistance from home. Plus- great reviews! I was taken as a walk in- brought to the room and massage started out good... after ten minutes my massage therapist left the room to talk to another worker outside the door 7 times!!! At this point I was irritated- not only because she kept leaving but the other two workers did not stop talking... the walls are so thin they might as well have been in my room. I hear the door open again and look up to see the door wide open, my butt half exposed and a worker standing in the door chatting with my massage therapist. When they noticed I was starring at the two of the workers- they switched out and this lady scratched my head for 20 minutes not like a soothing scratch but a one hand on top of my head scratch but get this! She left the room x3! Thankfully, I was told the massage was over. I went to the front to pay and run away to my surprise 3 people were sitting and waiting. I paid and left. Never will I waste money here again. Super disappointed.

Katherine, the massage therapist was absolutely incredible. Highly recommend her. This was quite…read morepossibly the best massage I've ever received. 5/5 for her and the massage! The only thing I'd change was the way they do appointments is a bit old school and feels a little bit disorganized. And the massage room is right off the lobby, so if there's people waiting, you can hear chatting during your massage. 4/5 for the spa itself, but overall good experience! I want to try the salt cave next time. It looks so relaxing in there and is supposed to have great health benefits.

This is a really cool place. I'd read that having a salt breathing treatment left you feeling that…read moreyour respiratory system had been cleaned - and that was true! You sit in a comfy chair in a fun and calming room, and they pump air into the room that contains medical-grade salt. You can't see the salt, or feel it, or smell it. It's like breathing regular air. I had some congestion in my lungs, and I felt better after one treatment! It was such a great experience that I'm having a girls happy hour outing there next week, just for the fun of it. A unique experience! Almost forgot to thank the owner profusely - my lung issue was really getting old, and I called the Spa on a Monday, to see ask questions about whether or not the salt spa treatment would help. Serenity Spa is closed on Mondays, so I left a message. The owner herself called me back within an hour, on her day off! GREAT CUSTOMER SERVICE!!!

Super cute place and at one time must have been pristine. Could use a little TLC but the rustic…read morevibe and decor and covers the wear and tear. Day Spa Patrons - 3 ladies We came just for massages and wraps and were rather rushed through signing in process then whisked down to a relaxation room. While finishing up the paperwork our therapist came to get us. No time to relax. No tour of the facilities, nor shown the changing room which also contained robes which we discovered way later. It was a cooler April morning and my spa room I was put in was cold. My therapist hands were cold as well. I asked right away if she could adjust the a/c and she said no. She did go get me another blanket. The message was very good but my feet were cold the whole time. I put my swim suit on and headed to the hot tub thinking this will be great. Hot tub was not even heated yet for the day - put was on. When I asked about it they said to go to the front desk. The lady scurried to turn it on. Also the Bathrooms needed toilet paper. There were No towels by the pool. No cushions on pool lounge chairs as shown in pictures. You would think when you first open up in the morning you would have everything ready and put out. A quick tour or instructions would be nice too. For the prices we paid the attention to detail so lacked. I asked where the showers where and was told none and that only certain services included a shower. So if you want to go to a really cool place and pay 5 star prices and the little details don't care to you, then this is your place. I'm so disappointed since I wanted to take a friend there when she came to visit. My take away is that their bread and butter are the overnight guests who sign up for the detox program. It's too bad since they could have a good amount of clientele who are just looking for a nice spa.

Amenities - 3/5 Gorgeous pool/water features but it wasn't…read morealways super clean - it can be challenging in a wooded area but I just expected more; grounds were well maintained with some nice walking paths; TONS of bugs - could do a better job of spraying whatever organic stuff they way to keep those at bay especially when some yoga classes were done outside Overall very rustic - wished the rooms would have had their own hot water kettles, teas My fridge was dirty and had someone else's juice in it from whenever they were here last Thankfully AC in each room - dish satellite tv so not a great selection of channels and receiption is non existent in rain/ Internet also spotty - bring books and prepare to disconnect Decor cute but very rustic Services 4/5 The spa services were a highlight - my caution to others would be to read carefully the description - a lot are detox focused so deeper in nature and I love a firm heavy massage and I got overwhelmed a few times The general spa area was OK - I've definitely been to nicer facilities but they seemed clean and reset decently overall Classes 5/5 Classes were great - everyone who taught a class was very passionate and knowledgeable. These were included and helped to busy up the day Detox program 1/5 The detox program they do is just not for me - it included a morning proprietary detox drink with vegan protein, tea, oil blended together. It was terrible and very difficult to get down. Lunch was a liquid as well and similar except with more green stuff in it - also tasted terrible and dinner was thankfully a delicious soup. The soup was a major highlight. I will absolutely be making some on my own at home as fall approaches. The reason I rate this so low is that for the cost of this retreat there should be an option for participants to have additional whole, organic raw fruits and vegetables as small meals instead of or alongside these drinks. Complete deprecation does not work for me and it's disappointing there isn't another option available to participants. The only way I enjoyed my time was by supplementing my eating with fruit and veg I brought in from a local grocery store. I shouldn't have to supplement a reatreat experience to enjoy it. Logistics 1/5 There was just an overall lack of logistical organization during the 5 days. As someone who has worked to do logistics for events I know this either makes or breaks an experience and in this case it broke it in a lot of ways. Everyone had to get their daily schedules from the front after our class and most days, despite this being told to us as what to do at check in, the front seemed surprised we all showed up (unprepared). Schedules were hand-written and on scrap paper and for me, despite email correspondence about my schedule pre arrival, incorrect. As a result I missed one of my services (they did provide a refund) but this was a huge gap in expectations v reality. The program also advertised buying additional oils to use in your daily drinks (cbd) but this wasn't in stock so again, a huge missed opportunity. COVID related - apparently in Montgomery county where the retreat is located masks are not required. There weren't a lot of people and a lot of opportunities to maintain 6 feet distance except in spa services (no one wore a mask). This was a bit alarming overall. I would have felt better if I'd have seen some kind of screening being done for everyone at check-in (temp checks at least) to give some sense of covid caution, but there was none of this. There was hand sanitizer in one shared common space but again, it just seems like more could have been done to give people a bit more piece of mind (temp checks since masks were not being worn). Overall, I got what I wanted and needed from the experience but only because I supplemented it with what I needed. Therefore I give it a 2.5/5. It was a great space to recharge and reconnect but manage your expectations around it being a "spa resort". If you've been to 4 or 5 star facilities where the service is impeccable this will fall short.

Tiffanee was my daughter's stylist. She did her hair and makeup for her Sr photos. As soon as we…read morewalked in, it was as if we were hanging out with a friend. Tiffanee was kind and welcoming. She has a great eye with the makeup. She asked a lot of questions and made sure we were comfortable with all the decisions being made. At the end of the appt another stylist came and and helped finish my daughter. I would 100% recommend this salon!

I love this salon EXCEPT that the music is ALWAYS so loud that you can't hear anything else. It's…read morehard to communicate with my stylist because the music is so loud. Also it's normally rock so that adds to the not so pleasant experience.

IGNORE THE "BAD REVIEWS". This place had great ratings before the incident with the racist massage…read moretherapist, and they handled it by firing them. Personally, I wouldn't want a massage from someone full of hate . You go for a massage to relax and be in a peaceful space, not to deal with anger and negativity . You'd think a massage therapist would be soothing and peaceful. I respect that the business took action quickly.

Linen was stained and dirty. I politely ask for them to be changed; their reply was to forego the…read moredraping. I felt so creeped out. Very unprofessional and an overall unpleasant uncomfortable situation. Flared up my sciatica to boot. Do yourself a favor and buy a massage gun before considering coming here.

I've already booked my next appointment. I've been very tight and sore for months now, and I'm so…read moreglad I found this place. Sunnie was very helpful with helping me figure out the right massage , and even made some recommendations for next time. This time I went with an hour deep tissue massage to help release some tight glutes, hamstrings, and hips. I recommend trying this out. Like with any massage it's important to communicate what you want, even during the massage. I don't have have any complaints right now, but I do wish I could afford to come here every week.

This was my second massage at Living Waters. The first time was much better about a year ago. This…read moretime, I had booked a couples massage online for 1:30. When I got the confirmation text it said 12:30. We were able to get an appointment at 3. They didn't get us in and on the table until 3:15. When the massage therapists came in they were completely rushed throughout the whole massage for us both. They also kept stopping and going to the corner and whisper.. it was completely uncomfortable. We were also done about 4:05, so less than the hour booked. Ive had many massages and never have I ever felt so rushed through the process that was supposed to help you relax. I don't recommend this place to anyone, or ever go back. What a shame!

I booked yesterday and was able to get in today--super quick and easy process! The front desk lady,…read moreAmber, was so sweet and thorough, she made everything a breeze. My massage therapist, Sadie, was absolutely AMAZING!! She was so professional, kind, and made me feel completely comfortable. I've been dealing with severe neck and shoulder pain, and I honestly haven't felt this loose and light in months. Thank you SO much, Sadie! I will definitely be coming back!

I hate to leave bad reviews for anyone, but when the service is really bad, it is important to let…read morethe community know. First, I was a long time customer, but do not foresee returning. I booked my appointment online, as I have many times before, but when I showed for my confirmed time, I was told that they didn't see me on the schedule. Things happen and while frustrating, sometimes there are mix ups. My complaint was how the receptionist handled it. She laughed and treated it as a joke and had nothing more to say. There are a lot of places on 105 to get a massage and not be treated so poorly. It goes back to hiring and training and this location failed at both.