I am a frequent shopper at Madewell, a few times a month to be exact. I recently went into the Mall…read moreof America store to exchange a jacket that had a part of it rip off. I had only worn the jacket about 3 times because I had just moved from Southern California. When I originally purchased the jacket two weeks prior it was 20% off, the jacket was now 40% off. When I asked if I could completely return the jacket and re buy it so I could get the extra discount I was told no. Not only was I told no but the reasoning was because I may have destroyed the jacket on PURPOSE to get a discount. Come to find out, this woman is one of the store managers. Her name is Madeline, according to my receipt. I am baffled that this is how customers are treated, as the store where I typically shop in California is full of a bunch of wonderful employees. Out of curiosity, I drove over to the Edina store to see if this was typical protocol for Madewell stores in this area. I had a very pleasant experience there and will continue to do all my Madewell shopping at the Edina location. I had a really nice woman by the name of Ariana help me out. She was extremely helpful and very sweet! The Bloomington store could have had another loyal customer had they not accused me of purposely destroying a product. If you want people to spend money at your store it's best to treat them with respect!

This store is literally the best ever. Their size range is so much better than any other store…read morefocused on good quality denim, so many different fits as well curvy short long etc. The people working there where so nice to me and stoping there absolutely made my day !!

I took my daughter here to shop for a dress for Formal. I really like the affordability of things…read morehere, but the service is terrible. The employees act as though you're in the way when they're working, instead of putting the customer first. While my daughter and I were looking for a dress, this one girl who was working kept getting in our way so she could put things away, and looking annoyed that we were there, instead of letting us shop. Like, get out of the way, we're trying to spend money in your store...you should be happy we are there!! She acted like we were inconveniencing her. Then when we asked about a different size, she again acted like we were rude for even asking her and snapped, "Whatever is out on the floor is what we have!!" and sort of shoved past us with an angry/annoyed look on her face. It was probably the rudest customer service I've seen in years. She should not be working in customer service. Talk to your employees about customer service or fire this girl. She's not right for this job. While my daughter and I like this store for the quality of product and affordability, we will not be physically shopping in this store anymore. If we want something from here, we will look online or just shop elsewhere.

got a great dress here, so busy since I came in late in the year and everyone was there. great…read morequality, all my friends love coming here. The fabric and designs are beautiful and unique and I am looking forward to going here again this year.

Love their shops - but be elective as some product clearly made exclusively for direct sale at The…read moreRack (so lesser quality and supposed retail values). However, look carefully for original manufacturer tags on designer items as these are returns to Nordstrom - which has a policy of not reselling returned merchandise (so it ends up at the Rack or Last Chance). Nordstrom will

They have a nice selection of clothes, coats, jackets, shoes, and watches! I love the Nordstrom…read moreRack stores and I frequent this one and the one in St. Louis Park (Knollwood Mall) often. It NEVER disappoints and if you have a Nordstrom card, you can rack up the points and get extra savings! LOVE!

This store is amazing and I wish we had one in Seattle. They had such great prices that just can't…read morebe beat. The vintage and recycled clothing and boots were so fun and the selection was huge. I literally spent all of my Mall of America money at this store. I feel myself already missing it now that I'm so far away = (

Went in and had about 7 items I wanted to try. The girl working told me "The fitting rooms are…read morelocked for the night". I went to put back the pieces I was unsure of and another girl working there told me very rudely, " It's 9:30 you need to take what you have now and go pay for it". I would've bought about 7 items if this had gone differently, instead I left with 1 amd reluctantly purchased that. I drove almost 2 hours to come here. I won't be back....shame on you Ragstock.

Such a clean and well put together store in MOA…read more They have both large areas for men and women's sections Definitely a higher price point

Horrible experience, I helped myself all around the store, nobody offered to help me at the…read morefittings rooms or gave me direction around the store. I bought a suit and ended up finding another deal at the mall so I got to Zara 10 minutes before closing, all I wanted was to return my suit and keep the rest of the items the manager closed the door and told me she's not going to open the doors even thought I explained I won't have anytime the following day to come back and I'll be going out of town. She just laughed and said no

Tove Lo is a cool girl. Billy Joel wanted an Uptown Girl. Barbie is an evil, irresistible girl. And…read moreshe watches Gossip Girl. But when I become a girl, I'll be a Tall Girl. This is inside the spectacular and enormous Mall of America, and this is for big girls and tall girls, and this kind of store is very useful but it's also kind of expensive. Every shop should probably have this section and a pretty big one especially considering the growth hormones they've been feeding us and the kind of food that they feed us which makes us obese and inhumanly tall. In many cases. And people up in Mini Apples and Mini Soda are extremely tall because of the Scandinavian roots and the Viking Blood. So it makes even more sense for this to be here. Anyway it's definitely a very appropriately positioned store here in Minneapolis and it was quiet when we went in here but I can imagine that they should do pretty well for themselves and I'm glad they're here.

Store is amazing! Only thing wrong with this location is the location! Mall of America is not my…read morefavorite place to go. But thankfully it's an anchor store and you do not have to go inside the mall to access the store. I am very thankful they are in minnesota! The second location in ridgedale is a more desirable location, however, the selection is more limited.

Going in there the environment is very cold and unpleasant to be in. With it being winter it should…read morebe warmer in the store and comfortable. I heard numerous employees talking about being cold and how many have come down sick and had to leave. If it's some sort of idea to push clothes for winter sales they got that wrong

My cousin wanted to check out Trendica because they advertised everything was $8.99 or less (or…read moresomething like that). They had sets and some other stuff that was $14.99 or so but overall everything was cheap & looked cheap in my opinion. There was only one lady working, she was at the register. They have fitting rooms. My cousin waited in line just to ask if she could use the fitting room to try on a pair of pants (she doesn't live in MN so if they don't fit there's no way for her to return them), she was told the fitting rooms were closed. It was a Saturday afternoon. That was a bit disappointing at a store like this. Kind of similar to Rainbow & Charlotte Russe.