Finally got to try this laundromat it has its pros and cons…read more (Customer Service) = horrible! the lady made me feel uncomfortable, when I was loading up washers and going back to my car to get soap I caught her looking in the washing machine at my clothes ( while the door was still open ) I even asked her what is she doing she looked at me like ( oopps just got caught and walked off fast ) #weird The biggest washing machine costed $7.00 ( and the inside of it smelled like mold ) the machine was very very old which I found pretty odd as they have new washing machines in different sizes so I don't know why they didn't upgrade everything. The next size down was $6.50 it was a newer machine.. So washing was on the cheaper side. The older machine definitely doesn't wash good. The dryers is what they get you on. I had one on the hot setting and it didn't get hot. 1 quarter get you three minutes 2 quarters gets you 5 min ( makes no sense it should be 6 min ) normally I would only spend $1.50 max drying but here I had to spend around $3.00 I hope this place fixes things because it's real convenient as I live nearby

Pretty large shared parking lot, free and close to the front door…read moreThere are carts to borrow and push Well lit, clean, wide spacious isles to walk Machines are old and some are broken but they have the XL machines for blankets and comforters Only main issue see and heard so far is that the coin machine sometimes miscount exact change

Parking lot in the back, free Amazon boxes by the lot…read moreTwo locations to organized and fold clothes Seatings inside and outside while you wait WiFi is available for free Vending machines for your forgetful items Lots of baskets to borrow Name, phone number and out of order signs to put up if you need help All in all, even though every visit it seems like 10 machines are down, no complaints here I still get clean laundry done, no issues no fuss

I accidently left my wash card with $20 on the machine came back 20 mins later and it was taken. I…read moreasked Claudia the attendant if one had been turned in...it was not. She contacted the owner he was able to cancel the stolen card and load $20 on my new card ...Claudia walked me thru the whole transaction she was professional and treated with respect. The customer service there is 100%. Hard to find these days. This laundry mat has great machines and the place is always clean and I can get in and out with load in just about an hour ....5 stars and 2 thumbs up from me... Michael Prince

Good response and price offer…read more Good response and price offer, did a solid tailoring job making simple silk scarves from some Korean fabric. Highly recommend!

Le's Tailoring and Cleaning is fantastic. I brought a few items that I needed tailored in on…read moreMonday morning and they were able to complete everything by Wednesday evening. The quality of the work was phenomenal. It's no wonder they've been in business for almost 30 years. Fast, friendly, accurate and skilled. Amazing local business!

I enjoyed doing my laundry here. They have so many different size machines and the prices per load…read moreare about average what you see at other places. The inside was clean and kept up.

I've been coming to Alameda Launderland with my family for years, but my experience with the…read moreemployee working the evening of September 18 was extremely upsetting. Throughout the evening, my dad and I were repeatedly spoken to in a condescending and confrontational manner while the employee enforced rules she said came from the owner. Around 9:30 PM, my dad needed additional change so we could finish our laundry. The employee told him the change machine was turned off after 9:30. She did ultimately turn it back on and help him, but the way she spoke to him while doing so was unnecessarily rude and condescending. Then, at approximately 9:55 PM, I personally watched her assist another customer with getting change. What stood out to me was the difference in her demeanor. I did not observe the same condescending attitude toward that customer. I was also confused about why customers would be unable to get change after 9:30 if 9:30 is the cutoff for starting a wash, since people who started their laundry before the cutoff may still need quarters to finish drying. In all my years coming here, I personally had never encountered this before. There was another uncomfortable interaction while I was trying to remove my clothes from one of the dryers. The employee was changing a trash bag directly in front of the area I needed to access. I was standing there waiting to get to my clothes, but she did not move or acknowledge me. Another customer standing behind me eventually spoke up, and only then did the employee move so I could access the dryer. The biggest issue involved the laundry carts. The employee took a cart I was actively using away from me twice that evening - they were in front of my clothes in the dryers. There were approximately eight or more other carts available at the time, and I did not see anyone waiting for a cart. It was also already after the 9:30 last-wash cutoff, and we had a large amount of laundry actively drying. Given those circumstances, I questioned why it was necessary to take the carts we were actively using rather than one of the numerous available carts. She told me this was a "new rule" from the owner and said the owner watches the cameras. She also said she had never seen us there before. We have actually been customers for years, I come regularly, and I have interacted with her before and am aware of the rule. Whether she personally remembers us isn't really the point, but I didn't understand why that was relevant to how we should be treated. When I questioned why the rules were being enforced so aggressively with us and told her I felt we were being singled out, she told us that if we were the "type of people" who thought we were above the rules, we should go somewhere else. That was the most upsetting part of the interaction. My dad and I were not saying the rules shouldn't apply to us. We were trying to finish our laundry and go home. Being characterized as the "type of people" who think they're above the rules made the interaction feel personal, as though our character was being judged rather than an employee simply explaining a policy. Customers can follow rules without being spoken down to, and policies can be enforced without turning an ordinary interaction into a confrontation. I also did not observe the same rigidity in her interactions with other customers who were still finishing their laundry that evening. I want to acknowledge that the other employees I've encountered here over the years have generally been kind and respectful. This review is about this particular experience. By the time our laundry finished drying, I was trying to fold our clothes while physically shaking from anger and holding back tears. A routine trip to do laundry should never have left me feeling that upset and unwelcome. Since the employee specifically told us that the owner monitors the cameras, I hope management reviews the surveillance footage from approximately 9:15-10:00 PM on September 18. I would actually welcome that, because I want management to evaluate the interaction for themselves.

Conveniently located. Courteous staff. Environmentally friendly dry cleaning. Cheerful mural on…read morethe side of the building. Parking isn't great - but they have a curbside 15 minute max slot that is usually open.

This place charges $5.00 to have a single men's dress shirt laundered. That price is outrageous…read more Le's Tailoring, which is 2 blocks away and also on Webster, charges $3.50. At the latter, there is no minimum. You can walk in with a single shirt. If you shop around in Alameda, you can get it down to $2. The help here is not the friendliest. Bringing them clothing seems to be a bother. Also, they do not offer 24 hour service on some days. I believe they have pickups to their central wholesale cleaning service two days per week. So if you time it right, you could get your clothes back in a day, but most often that will not occur. Parking is tough! Its on a busy retail street with meters.

Loved this place may still come here if they refund me for having to double wash my clothes …read more Wasted my time and money. Before today I didn't have any issues but I'm disappointed. I had to try multiple machines as other customers said they were having the same issue where the machine wasn't spinning. If I get my refund I'll give it a 5 star

I wanted this place to be good. It is really large, has a tiny parking lot and near lots of places…read moreto get a snack. The bad is that it was super dirty and the machines smelled like mildew; I won't be back.

This is the ONLY place I go to in Alameda for dry cleaning…read more I genuinely appreciate the level of care and customer service the entire staff gives every time you visit. They are always friendly, have very competitive pricing, and do a great job consistently. I've been in a pinch a few times due to my own poor planning or surprise events, and they've always done there best to help me out, going above and beyond if they can. My business will always be yours!

Best cleaners on the island. Fair prices, thorough job and patient staff. I had a comforter that…read morea foster dog had completely soaked a corner with urine. I didn't have much hope it could get completely cleaned. I had a delightful conversation with the counter person who reassured me they would do their best and explained what their approach would be. Again, I cannot stress enough that I figured the comforter was ruined. To my surprise, 5 days later they delivered a clean, fresh comforter that I swear looks better than the day I bought it. I couldn't even find the area that had been peed on. The are the trifecta = Great staff, Great service, Great prices

First time ever going to the dry cleaners! They were nice, quick and professional in taking my…read moreorder and were equally as fast cleaning my suit.

I wish I didn't have to write this review, bc I have used this dry cleaner for years with no issue…read more But this was too weird and I'll have to find a new spot after this. I recently used their wash and fold service for the first time, and all my socks and underwear went missing. Not just 1 or 2 pairs...all of them. Which seems pretty suspicious, especially considering I'm a petite woman. I tried calling them to discuss, but I left a message and they never called me back. Ladies, you've been warned.

Every time I come here, dryer #28 is broken. It spins, but no heat comes out, and every time, I…read morehave to pay twice to dry the same load of laundry. Each time, I assume that it has been fixed because there is no sign indicating that the machine is broken, and, I've called on numerous occasions...but it's always broken. The only way to tell is by putting your money and laundry into the machine. It feels like they are stealing from me, and everyone else who has put money into machine #28. I certainly understand an occasional breakdown, but this seems willful at this point...

The machine that gives you quarters only gave me $13 after I put in $13 of quarters I had nothing…read moreleft . They owe me $7. On top of that the thing where u put detergent had other soap hard to remove . It was nasty!!! Contacted the number they gave and nobody responded. I should have known when literally nobody was at this laundry mat. Oh the dryer it says $1 for 10mins well I put $2 and it gave me 14 mins wtf

I wish I didn't have to write this review, bc I have used this dry cleaner for years with no issue…read more But this was too weird and I'll have to find a new spot after this. I recently used their wash and fold service for the first time, and all my socks and underwear went missing. Not just 1 or 2 pairs...all of them. Which seems pretty suspicious, especially considering I'm a petite woman. I tried calling them to discuss, but I left a message and they never called me back. Ladies, you've been warned.

Let's set aside the quality of service for a moment...this company just cares about the business…read moreand the service they're providing. You actually get humans and great response times, if needed. Seriously, if you want good old fashioned service and caring, use this company. I'm thrilled. Spread the word. So happy w Bob and Liz et al. And btw, incredible pricing. Don't tell them I'd pay more! Hahahaha