I enjoyed doing my laundry here. They have so many different size machines and the prices per load are about average what you see at other places. The inside was clean and kept up. read more

I've been coming to Alameda Launderland with my family for years, but my experience with the employee working the evening of September 18 was extremely upsetting. Throughout the evening, my dad and I were repeatedly spoken to in a condescending and confrontational manner while the employee enforced rules she said came from the owner. Around 9:30 PM, my dad needed additional change so we could finish our laundry. The employee told him the change machine was turned off after 9:30. She did ultimately turn it back on and help him, but the way she spoke to him while doing so was unnecessarily rude and condescending. Then, at approximately 9:55 PM, I personally watched her assist another customer with getting change. What stood out to me was the difference in her demeanor. I did not observe the same condescending attitude toward that customer. I was also confused about why customers would be unable to get change after 9:30 if 9:30 is the cutoff for starting a wash, since people who started their laundry before the cutoff may still need quarters to finish drying. In all my years coming here, I personally had never encountered this before. There was another uncomfortable interaction while I was trying to remove my clothes from one of the dryers. The employee was changing a trash bag directly in front of the area I needed to access. I was standing there waiting to get to my clothes, but she did not move or acknowledge me. Another customer standing behind me eventually spoke up, and only then did the employee move so I could access the dryer. The biggest issue involved the laundry carts. The employee took a cart I was actively using away from me twice that evening - they were in front of my clothes in the dryers. There were approximately eight or more other carts available at the time, and I did not see anyone waiting for a cart. It was also already after the 9:30 last-wash cutoff, and we had a large amount of laundry actively drying. Given those circumstances, I questioned why it was necessary to take the carts we were actively using rather than one of the numerous available carts. She told me this was a "new rule" from the owner and said the owner watches the cameras. She also said she had never seen us there before. We have actually been customers for years, I come regularly, and I have interacted with her before and am aware of the rule. Whether she personally remembers us isn't really the point, but I didn't understand why that was relevant to how we should be treated. When I questioned why the rules were being enforced so aggressively with us and told her I felt we were being singled out, she told us that if we were the "type of people" who thought we were above the rules, we should go somewhere else. That was the most upsetting part of the interaction. My dad and I were not saying the rules shouldn't apply to us. We were trying to finish our laundry and go home. Being characterized as the "type of people" who think they're above the rules made the interaction feel personal, as though our character was being judged rather than an employee simply explaining a policy. Customers can follow rules without being spoken down to, and policies can be enforced without turning an ordinary interaction into a confrontation. I also did not observe the same rigidity in her interactions with other customers who were still finishing their laundry that evening. I want to acknowledge that the other employees I've encountered here over the years have generally been kind and respectful. This review is about this particular experience. By the time our laundry finished drying, I was trying to fold our clothes while physically shaking from anger and holding back tears. A routine trip to do laundry should never have left me feeling that upset and unwelcome. Since the employee specifically told us that the owner monitors the cameras, I hope management reviews the surveillance footage from approximately 9:15-10:00 PM on September 18. I would actually welcome that, because I want management to evaluate the interaction for themselves. read more

Launderland - Alameda - Lady attendant crashedout on me for having cart before clothes done drying. It was past 930cutoff wash no one else needed and many carts fre - Laundry Services Near Me - Alameda, California

This used to be my favorite laundromat, but not anymore. It has many good qualities but I have recently changed the pricing scheme for the dryers to be what I consider practically a scam. It used to be that a quarter would buy you several minutes, but they have changed the dryers to have a $1 minimum charge. What this means is that if your laundry is not quite dry after the first round of drying and you don't get to the dryer before the cycle ends, You are not able to put in a quarter to get a few extra minutes to get it dry. You are stuck with the $1 minimum charge. This is not just extremely annoying, It represents a pettiness on the part of the owner.... that they are trying to get 75 extra cents from a customer who only needs 25 cents more time. So, sadly, after many years of loyalty to this establishment I will be looking for a new laundromat. read more

The Mecca of laundromats! Super clean. Attendant is consistently going around and cleaning. Lot's of machines to fit any need. In addition, they have an app, DexterPay, that makes it so easy to pay, set your settings, and monitor how much time's left. I love this! The parking lot's hit or miss, as far as availability, but there's also street parking. There's a 7-11 next store, which is also convenient. read more

Launderland - Alameda - Laundry Services Near Me - Alameda, California

Someone stole my jacket and I came in the next day and asked about it and no one had anything to say. My aunt bought it for me. read more

Launderland - Alameda - This jacket in the photo my aunt got me while I was in Seattle and someone stole it while I was washing here. Traumatized. - Laundry Services Near Me - Alameda, California

The place is big and clean. Everything is well organized and labeled. The availability of using an app to pay and monitor wash & dry progress is a plus. read more

I've been to this laundromat twice so far since moving back to alameda, and I like it! The machines are sooo efficient! 25 mins to wash and only 24 mins to get everything fully dry in the six loader machines - and we had a decent amount of clothes in the machines! All this would take literally hours in the washers/dryer at our apartment building. Pricing is not bad either - for the six loaders, washing is $7 and drying is 4 mins per quarter. The washer prices might sound steep, but I got two weeks' worth of laundry done for $8.50 total. Other pluses - I like that they have an app so we don't need to have coins handy. Just test and make sure the app recognizes the machine number before putting clothes in. I've noticed that sometimes the app doesn't recognize some of the machines even though they're functioning. The place is also pretty clean and the machines look pretty new. Minuses - They share a lot with 7-11 and it can be packed! The first time, I went on MLK day and it was so busy even midday on a Monday! The second time we went on Saturday night right before they closed and it was great! Lots of machines open. I do wish they had more seats and folding stations inside, though not a major issue for us since I like to fold at home anyways. read more

Best laundromat on the island! Easy to pay for washing and drying through the app. Machines are always being maintained and fixed on a consistent basis. Wouldn't go anywhere else! read more

I think what makes this the best laundromat in town are their employees. Everyone I've met here are so kind. Today I walked in and couldn't find a cart to roll my clothes in, so I decided to carry as much as I could. I didn't even make it halfway to the front, before this woman came to my rescue. She's so sweet! Not to mention, this place is clearly very well taken care of. read more

Always my spot to wash been coming here since 87 machines always clean access to restrooms, always clean good prices . It's my comfort zone never any issues friendly Staff.. read more

I have been washing here for almost a year, after what happened today I won't be coming back! This laundry is really clean workers maintain it well. Today one of the female worker that worked around 5 was very rude! I suspected she was since the beginning she gives off negative vibes. My mother was getting a cart when she grabbed her hard from the wrist and told her that she couldn't use it. That mid-aged woman does not have right to be grabbing her like that over some cart. read more

We live on a boat. While we have laundry on board, after we've had a lot of guests, turning over all of our staterooms' bedding goes much more quickly in industrial machines. Launderland is by far the cleanest, brightest, and most well maintained laundromat we've ever tried. There are so many things about this business that make it stand heads and shoulders above all others. While they're not open 24 hours, their hours are really extensive - 5am to 11pm. Even on Christmas Eve, they were open until 9pm. There are always machines available, and they are continually wiped down and checked by the on site staff. There's good music, great lighting, ample and folding tables, and they use the Dexter payment app which means no need for cash or dirty quarters. It allows for me to step away and run quick errands while monitoring time remaining on each load. The automatic sliding front doors and ample carts make bringing clothes in and out easier than any other laundry. When we find ourselves behind on loads of clothing, it's super convenient and reasonably priced to drop off laundry for wash and fold service. This is from someone who typically finds time in a laundromat akin to days in hell. read more

I really like coming here, it's calm, clean, finding parking is not that big of a deal either. I do like that it's coin operated or mobile pay via DexterPay app. The machines and dryers are well kemp. I once had an issue with both the washer and app. It was busy and all of the x4 washers were in use. At first I thought it was the app, it didn't charge me even thought the apple wallet says I've been charged. After a few tries and paid with coins on my third attempt, the machine took all of my coins. I asked one of the ladies to get a refund, the lady just walked away from me. I thought I just wasted $7, after couple minutes of pressing start button it finally worked. Definitely didn't like how that lady just walked off and didn't offer to resolve the issue. I'm just glad the machine finally worked? Every week I come here, one of the shop keeper is always smoking by the entrance door and the cigarette smell linger. Luckily my loads haven't been close enough to catch the smell on them. I just don't like inhaling people's lung smoke. It makes my stomach churn. Def would appreciate if they smoke far from the entrance door to be considerate. Overall it's an okay place. read more

Everything seemed well kept but beware of people taking your cart. I had one during my wash and when I returned they removed my basket and left it on the floor. It happened again when I found one to empty the wash and put my items in the dryer. They removed my baskets and left it on the floor. They had a lot of available carts not sure why they kept taking mine. Overall great place clean and right next to the police department. read more

The nicest and cleanest place in alameda for a laundromat! The location is awesome! Across from the library, and next door to 7-1-1! I have done both ways my own clothing, and linens. The dryers are hot!!! So know if you go on a weathered hot day, you willllll suffer! Hint: go to library while your clothes are in the machines! Wash and fold service is extremely professionally done!!! They put things on hangers, separate everything and fold in an old English way, which I LOVE!!! And very affordable! Recommend this place over any other!! read more

I've been coming to Launderland for a couple of years now and it's by far one of the most cleanest laundromats I've been to in Alameda. The staff is friendly too and the restroom is always clean. Parking is convenient as well. read more

We love the newer machines, there are actually less machines that are broken and most are fixed right away, such an improvement from previous years! Dexter pay app is also a big convenience than having to change coins. Place is overall clean and we love the sinks added so we can wash our hands, read more

Can't beat the size or the hours! Don't usually have to wait like I do at other laundromats near me. Super convenient and fun to hit when it's easy for me to get over there. read more

This is the new laundromat I'm going to. Highly recommend. - All the machines are new and functional - The app they use for payment is really easy to use (Dexter Pay) - They also accept quarters and have 2 dispensers - They have the floor clearly labeled for the sizes of machines they offer - Ive always seen an employee cleaning - They have a dispenser for laundry needs (detergent, fabric softer, etc) - The clothes I put in the wash come out pretty dry which is a plus because that means less time in the dryer - Prices are pretty decent for how much other laundry places charge - The only negative note is parking: Though they have a lot, it is shared with 7/11 and parking can be tough dependent on the time of day you go. read more

You have the choice of coin operated machines, or you can put money on a card and use those machines. For wash and dry. This is my first time here, and all the washing machines that take the card aren't working. They're working for for the dryer though. Im on the hunt for a laundromat that I can go to that I feel comfortable at, and is a good value. This place has the comfort factor, but the value isn't quite there for me. read more

They never answered my inquiry for wash and fold laundry service. They should not be listed on Yelp if they're not interested to do business. read more

Probably the safest laundromat as it is right across the police station. Open late and it is clean and maintained. Easy parking and lots of machines. However it is a little pricey. read more

Best laundromat I've ever seen ! It's modern and very clean I enjoyed mu visit to the mat read more

All new washers and dryers - various sizes. Functioning change machine maker, and usually a worker there to help with anything. The only negative would be the location next to the 7/11 so there tends to be some sketchy individuals hanging out in front, but they tend not to bother. read more

Launderland - Alameda - New dryers - Laundry Services Near Me - Alameda, California

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I used the wash and fold service for my very bulky duvet and mattress pad. It was expensive but worth it to not have to sit there while they washed and dried. read more

My favorite laundromat.All new appliances.Opens early in the morning.It is right next to the 7/11

This spot is usually pretty clean. My favorite part is that their machines don't require coins, you can use an app. The parking lot is not big enough for when they get busy though. read more

Customers are dirty. They leave their trash and are inconsiderate. Homeless people hang around here most of the time! This should be a SMOKE-FREE zone! Its disgusting when the doors are left open and all the nasty second-hand smoke would come inside! Cash only! And bathrooms are not easy to access. You have to look for a key... read more

Clean facility. Machines were in good shape with a variety of sizes. Parking lot was crowded but it was large enough that I was able to get a space each time I went. The DexterPay mobile app was a good alternative to using coins. I would definitely go back to this place when I am in town again. read more

If you need a laundromat, you MUST go to Launderland Alameda on Lincoln St. I had the most awesome experience there. I haven't needed a laundromat in a while and I was concerned about all the possible issues a laundromat has. This place was awesome! It was in a busy and safe location. It is large with a wide variety of machines and sizes. The driers are very inexpensive and really get the job done. The place is exceptionally clean thanks to a wonderful attendant named John. John provided the best customer service. He was polite, professional, helpful and responsive. Every machine that was touched, he was wiping and polishing as soon as it was vacated. He kept a watchful eye over every inch of the facility while being unassuming and staying out of the way. I was so impressed and I am not easily impressed. This will be my go-to spot when it's time to wash my bedding and comforters. Thanks John! read more

This is the cleanest Alameda laundromat. The machines are clean, modern, and reasonably priced. The staff work very hard to maintain a clean environment. read more

Bad service. They never got back to me after I submitted a chat for a quote. So, you'll always need to call!

This place is always clean. Jeannine is awesome if she is in there working. She is so helpful!!!

Wow! What a great place to take and drop your clothes and have them done for you the owner and his wife are pleasant and efficient. The price is reasonable and your laundry is done extremely well! Highly recommend it read more

I go on many business trips and been here in the area a good amount of times. By far the cleanest and best machines here. Always a lady cleaning every time I'm here too! Very good business read more

The people who aren't washing clothes that come in doing random stuff like emptying out the contents of the recycling bin and putting it into the dryer or taking clothes out of the dryer and outside that aren't theirs is getting annoying. One lady took my folded items and threw them away for no reason. Someone should be here keeping an eye out because they are really annoying to people who spend money here. This place is great other than that. read more

All of a sudden after many years my W&D stopped working. Back to the wash house. I saw this one online, decided to check it out. Wow, what a WH. Bright, clean. Plenty of new shinny state of the art machines. I was there in the evening and the manager(so sorry I don't remember his name)was SUPER nice and friendly. Told me about all the machines, operating hours. If I had a company, I'd want this gentleman to work for me read more

I would give them 5 but 4 will do for now while they work on a few things. First, no wifi even though it's posted on the windows and around the laundromat. Second, there are a lot of broken washers and dryer's. But the new owner is working quickly to put in new washers & dryers throughout and is added lots of new editions. If I could give this place 5 stars, it would be because of Veronica. She really keeps the place clean and friendly. read more

We invite you to come and check us out, it's not the old laundry mat has been there for years, it's a totally brand new laundry mat, brand new washers and dryer's, floors, lights, bathroom, you name it , new management , so to all you my friends that like to get your clothing wash is clean washers and dry in clean dryers come and check us out read more

This laundromat was very clean, in fact there is a very nice women who seems to be cleaning it constantly. The aisles are wide and there are plenty of machines, and I'm told they are adding more. read more