Why, oh why, is it so hard to find a decent dry cleaner? I started coming to this cleaner a couple of months ago and thought I had finally found the Shangra-la of cleaners until today. This review would have been 4 stars a week ago, but after today, I will probably never go back.
So what happened, you ask? On Tuesday, I picked up four items, one of which was a coat that I had clumsily squirted green salsa all over about six months ago. I think that I may have had half a cup all over the front of the thing. Since it has been hot as hell the last few days, I did not take the jacket out of the dry cleaning bag until today, when it was suddenly a gloomy Seattle type morning. Since I was in a hurry to get to work, I just threw the jacket in the back of the car and put it on for the half block walk to my office. It was not until 10 am when I was walking out to get a cup of coffee that I noticed that there was still some dried salsa on the front of the coat. I thought to myself, that's no big deal, I think I can brush it off, and my coworker suggested I use some water. But at that moment, I lifted my right arm, and there was this stain that looked like projectile vomit had landed on the underside of my right arm, a mix of green salsa and sour cream, which is weird because I have no idea where the white stuff came from
And here comes the juicy part. When I took the coat in within hours of the discovery, the lady accused me of lying and making the stain this morning! I should have/could have been irate for her potentially ruining my coat and wasting my time making an extra trip back, yet I had to listen to her deny any responsibility for about 5 minutes and accusing me of being like many of her customers her also lie, before she would even say she would clean it again. I told her multiple times that I wasn't lying, yet she insisted that I must have leaned on something on my way to work. Yes, I eat green salsa and sour cream at 8 in the morning on my way to work every day because that's just the kind of person I am. Come on, give me a break! I gave up trying to defend myself as it wasn't getting me anywhere, but it really makes me sad that people can be so negative and not take responsibility for something they did. We won't even get into the motto "The customer is always right." I am willing to pay good money for a good dry cleaner, so if you know of one in the area, please send me a referral. read more