best experience at a laundromat i've had ever! it's so clean, cute, & so many choices of machines!…read morejoanne is so sweet & welcoming! it was my first time in the laundromat by myself without my sister since i'm not from here so i was keeping to myself but joanne started talking about what they offer there with me and they have detergent powder or liquid if you forgot it at home (which i did ) & other materials you would need to do your laundry! we also talked about our love for cute things lol! she is a fellow monchichi lover! so i will definitely go back when i come to visit & need to wash my clothes! ‍

I love it! Great prices and a couple of blocks from Lake Merritt! Clean. And lots of room. Nice…read moredecorations. Small parking lot but parking on the streets. I recommend it! Rating is an A.

Still a great place to do my laundry, much safer than doing it in Oakland, but there are like a…read morecouple ass hole folks here that have no regard for other people car, one dude slamed his door into my car, I was stuned and not even sure if I should even react. Then some woman run over a dumpster, because she can't fking drive. May be their private parking lot is not very safe either.

Loved this place may still come here if they refund me for having to double wash my clothes …read more Wasted my time and money. Before today I didn't have any issues but I'm disappointed. I had to try multiple machines as other customers said they were having the same issue where the machine wasn't spinning. If I get my refund I'll give it a 5 star

Not sure why this place has such a bad rep on Yelp. For me, it's a great no-frills place to do my…read morelaundry. The quarter machines have always worked when I've been here 3-4 times in the past couple months. There was one time that the guy at the back room counter, which is right next to the machines, saw me approach with a $20 bill and exchanged it for quarters himself. I assume this is a night when the quarter machines might not have been working, but he may also have done it for my convenience? Unsure, but either way it's not been a problem since I've always been able to get my quarters. The ATM also works well. Can't comment on soap dispenser, since I bring my own soap and fabric softener. But the clothes have come out nice and clean every time I've been here, so it's fair to say that the machines are not grimy or dirt-caked on a regular basis. They will not spit your clothes out looking worse than they came in. And the dryers actually do really, really quick work -- a quarter for 7 minutes, and I usually just feed the machine 75 cents or a dollar and come back to perfectly warm clothes. I've also seen that when there's issues with the machines, there's always a piece of tape on the buttons that do not work. For example, black duct tape put over the coin slot... over a certain temperature cycle if the hot or cold water is not working in a particular machine. I do agree that it's frustrating to toss clothes in and put a cycle's worth of detergent and softener into the machine and THEN realise that the slots are covered up... but after one incident, it's prudent to check. They do seem to be taking care of the matter well with the tape. Not the easiest to see when laundry is all that's on the forefront of your mind. But honestly, the one-time inconvenience of moving your clothes is the only loss (other than soap) you'll have before you'll be double checking the machines in the future! For a more obvious solution: Maybe they could print a few tent cards that say "[this feature of the machine] is not working" and stand it up where you put the detergent/softener in? I'm thinking laminated, so that you can use dry-erase markers to write whichever feature isn't working, and then wipe it off for use again... I've only ever seen 3-4 machines with some issues, so a half a dozen cards would cover any malfunctions. That seems to be the main thing people are worried about with the wash -- dryers are pretty simple to switch, and no one loses soap in the process. On with the review... I feel comfortable leaving my clothes at the laundromat whilst I run around the neighbourhood doing errands. I've been away for an hour or more at a time and never had an issue. I do make more of an effort to be in the immediate area when my clothes are drying, though, just to be sure. I live in the area and my packages get snatched off my front door, so better safe than sorry! And snatching wonderfully dried clothing is much less of a hassle than running off with a trolley of sopping wet clothes. But personal worries aside, I'm decently confident about being able to leave my clothes here. I've never met the lady who work(ed? unsure if still employed) here. But the two lads, a Hispanic and a Black fellow, who run the place/clean up in the evenings are pleasant and have always been understanding when I'm finishing my drying very shortly before 9pm and trying to get all my laundry out. They start cleaning about an hour before the close, and even though they're vacuuming and sweeping at the end of the day, they're always polite and work around me. They are really considerate. One of my friends who also uses Telegraph Laundry said that he'd actually met the woman who is mentioned in some of these reviews, and she was not bad at all, and that she actually encouraged him to use cheaper machines when she saw that he was at the larger machines, but that his load of laundry didn't need all that room. Sounds like she was looking out for patrons! Unsure if it's a family business, but it does feel like one. A simple and no nonsense one, at that. I'm happy to support Telegraph Laundry. I'll be moving out of the immediate area soon, so I'm unsure if I'll be back... but if I can, I'll do my very best

They have improved their washers , I love when I leave my clothes a worker will save it and let me…read moreknow(meaning they pay attention to cameras) that's a plus for me. Overall clean place to wash a quick load:)

Very clean and efficient laundromat. Very fair prices compared to the other laundromats in the…read morearea. The owner is the absolute sweetest lady!

Plenty of washers and dryers, and payment was easy and super flexible. You can't get coins onsite…read morebut you can put money onto a card for the machines or use the app to pay (and also to track your machines) which was awesome! Service was friendly and super helpful. Decent amount of table seating and good Wi-Fi if you have mountains of laundry to wash like I did. Place is well kept. Parking can be a bit of a challenge (note street cleaning on Tuesdays) but otherwise no complaints. This would absolutely be my laundromat of choice!

I accidently left my wash card with $20 on the machine came back 20 mins later and it was taken. I…read moreasked Claudia the attendant if one had been turned in...it was not. She contacted the owner he was able to cancel the stolen card and load $20 on my new card ...Claudia walked me thru the whole transaction she was professional and treated with respect. The customer service there is 100%. Hard to find these days. This laundry mat has great machines and the place is always clean and I can get in and out with load in just about an hour ....5 stars and 2 thumbs up from me... Michael Prince

Parking lot in the back, free Amazon boxes by the lot…read moreTwo locations to organized and fold clothes Seatings inside and outside while you wait WiFi is available for free Vending machines for your forgetful items Lots of baskets to borrow Name, phone number and out of order signs to put up if you need help All in all, even though every visit it seems like 10 machines are down, no complaints here I still get clean laundry done, no issues no fuss

Embarrassed at how long it has taken me to write this review since I have been utilizing their…read moreservices happily since November. Hands down this is the best business I have been to in a long time. The family who owns and runs this company are incredibly kind and caring, and I am so thankful to be able to come to this place and trust that my child's clothes and bedding are cleaned with the utmost care; they even package his little clothes neatly in paper. Oh, the joy it brings me to spend my money here!! Side note: I got locked out of my car one day, and the family made sure I was able to contact AAA. The father even looked out for me until they came. This is exactly what our community needs. Thank you, Grand Ave Launderette Family!

My apartment building has terrible laundry machines so was very happy to find Grand Ave Launderette…read morevia Yelp. I just purchased a linen quilt and new sheets for the summer and wanted to give them a good wash so took them to GAL. Stopped by Friday morning and was greeted with friendly smiles and help opening the door. The owners sorted through my items and gave me an estimated price. They also offered me a discount because it was my first time there. The owner wanted to make sure I understood that the linen quilt may be wrinkly, and I was like, "I hope so!" Ha! We also discussed pick-up time. They noted they could get the items to me later that day, but I told them I might have a meeting and asked if I could pick up the next morning. They were very accommodating. Upon pick-up, all of my items were ready and packaged beautifully. I was so happy to have a freshly laundered bed without the headache. A quick note: the hours on Yelp are their typical hours, but they've adjusted them during the pandemic. Friday, they were open 9 AM- 3 PM.

Very clean and well kept laundromat. Was cautious due to the neighborhood but it's super well…read moremaintained on the inside. Machines are very easy to use! DexterPay means you can pay by app and have it alert you when your washing and drying is done. They also accept coins. Larger machines (6 loads or more) $9 and smaller machines (4 loads or more) $7. Large dryers (5 loads or more) .25 for 5 minutes. Smaller dryers (3 loads or more) .25 for 8 minutes. Everyone was really friendly, soap and other washing and drying necessities were easy to purchase if needed. There's also a restroom and vending machines. The only thing I'd like to see is some outlets around for charging.

My mom fell here on October 12 Sunday and the floor was wet with no sign and the person who was…read morethere didn't put a sign Jared the main worker when he's working there he always put the sign but the person who worked there the day I fell didn't put a sign I also asked for the number of the manger but the worker told me that the manger doesn't like getting distributed so she refused to give the number and my mom is thinking to go to the doctor because her knee is looking bad her back and arm hurts

I enjoyed doing my laundry here. They have so many different size machines and the prices per load…read moreare about average what you see at other places. The inside was clean and kept up.

I've been coming to Alameda Launderland with my family for years, but our experience with the…read moreevening attendant on September 18 was extremely upsetting. Around 9:30 PM, my dad needed additional change to finish drying our laundry. The attendant told him the change machine was turned off after 9:30. Although she eventually helped him, her tone was unnecessarily rude and condescending. Around 9:55 PM, I watched her assist another customer with change without displaying the same attitude toward him. Later, while I waited to retrieve clothes from a dryer, the attendant continued changing a trash bag directly in front of it without acknowledging me. She only moved after another customer spoke up. The biggest issue involved the laundry carts. Twice, she took a cart I was actively using, despite approximately eight or more other carts being available and nobody waiting for one. When I questioned why this was necessary, she cited a "new rule" from the owner and mentioned that the owner monitored the cameras. When I expressed that I felt singled out by how aggressively the rules were being enforced, she told us that if we were the "type of people" who thought we were above the rules, we should go somewhere else. That comment was particularly upsetting. We weren't asking for special treatment or exemptions from the rules. We simply expected to be treated respectfully. By the time we finished our laundry, I was physically shaking with anger and holding back tears. I've generally had positive experiences with the other attendants over the years, which made this incident especially disappointing. UPDATE -- October 2026 (3 stars): Following my review, the owner personally reached out, apologized, and confirmed that my concerns had been reviewed and addressed with the employee involved. Management also assured me that expectations regarding the cart policy would be clarified with staff. I've since returned and had a much better experience with another attendant, who was courteous and helpful. However, the employee involved in my original complaint wasn't working that day, so I cannot yet speak to whether her behavior has improved. I'm raising my rating from 1 to 3 stars to acknowledge management's responsiveness and efforts to address my concerns. My original experience still stands, but I also believe in giving credit where it's due.