They have improved their washers , I love when I leave my clothes a worker will save it and let me know(meaning they pay attention to cameras) that's a plus for me. Overall clean place to wash a quick load:) read more

I live close to this business and I've been doing my laundry there for several years. After an injury I have not been able to do my own laundry so I've been using their wash and fold services and I've been happy with the way my laundry comes out. The availability for the service can be a little spotty so I suggest calling in advance to see if the woman who provides the service is there. read more

Today will be the last day I ever wash in this laundromat . This laundromat is at the corner by my house.I got off work and walked down to the laundromat to get quarters and then come home to get my clothes and the man opening the place ( late) acted like I'm a crack head and wouldn't let me get quarters. I Always get my quarters 1st then walk home and get my laundry and wash supplies. Mind you I have washers in my building. His rude customer service will be the reason I no longer patronize this establishment. Half the machines stay out of service and you are harassing me about when I get my change . Talking about what if the customers need quarters. Then empty the machines and fill the quarters back up . Machines be so full of quarters you can barely get your quarters to accept and start the cycle. He owes me an apology. You service this area and have the audacity to be rude to your customers. I worked at a laundromat to and I never was rude to my customers and told them when and how they can get their washing change. read more

Usually clean and not crowded Very little of the unsavory traffic that clutters similar places read more

Machines are always broken, smells like shit, and they almost never open on time!!so frustrating when you have a tight schedule :/

Laundry is the worst, isn't it? Well, if you hate doing laundry as much as I do, this place is not going to make it any more pleasant. This laundromat is the literal worst. I tried to be okay with it a few years ago when I moved here since it's walking distance from my house, but stopped coming after a couple of loads of clothes melted in the wash (!) and I had a couple uncomfortable experiences with the people working here and the homeless. Fast forward to today. Had a laundry emergency. I figured, one load, no problem. It has gotten so much worse! I couldn't even believe it. Went in, the change machine didn't want to work, the lady on duty was too busy chatting to notice my struggle. Everything was dirty. Had to move my clothes several times due to broken machines. Was so disgusted I almost just abandoned my clothes. Never again. Not even in an emergency. read more

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Not sure why this place has such a bad rep on Yelp. For me, it's a great no-frills place to do my laundry. The quarter machines have always worked when I've been here 3-4 times in the past couple months. There was one time that the guy at the back room counter, which is right next to the machines, saw me approach with a $20 bill and exchanged it for quarters himself. I assume this is a night when the quarter machines might not have been working, but he may also have done it for my convenience? Unsure, but either way it's not been a problem since I've always been able to get my quarters. The ATM also works well. Can't comment on soap dispenser, since I bring my own soap and fabric softener. But the clothes have come out nice and clean every time I've been here, so it's fair to say that the machines are not grimy or dirt-caked on a regular basis. They will not spit your clothes out looking worse than they came in. And the dryers actually do really, really quick work -- a quarter for 7 minutes, and I usually just feed the machine 75 cents or a dollar and come back to perfectly warm clothes. I've also seen that when there's issues with the machines, there's always a piece of tape on the buttons that do not work. For example, black duct tape put over the coin slot... over a certain temperature cycle if the hot or cold water is not working in a particular machine. I do agree that it's frustrating to toss clothes in and put a cycle's worth of detergent and softener into the machine and THEN realise that the slots are covered up... but after one incident, it's prudent to check. They do seem to be taking care of the matter well with the tape. Not the easiest to see when laundry is all that's on the forefront of your mind. But honestly, the one-time inconvenience of moving your clothes is the only loss (other than soap) you'll have before you'll be double checking the machines in the future! For a more obvious solution: Maybe they could print a few tent cards that say "[this feature of the machine] is not working" and stand it up where you put the detergent/softener in? I'm thinking laminated, so that you can use dry-erase markers to write whichever feature isn't working, and then wipe it off for use again... I've only ever seen 3-4 machines with some issues, so a half a dozen cards would cover any malfunctions. That seems to be the main thing people are worried about with the wash -- dryers are pretty simple to switch, and no one loses soap in the process. On with the review... I feel comfortable leaving my clothes at the laundromat whilst I run around the neighbourhood doing errands. I've been away for an hour or more at a time and never had an issue. I do make more of an effort to be in the immediate area when my clothes are drying, though, just to be sure. I live in the area and my packages get snatched off my front door, so better safe than sorry! And snatching wonderfully dried clothing is much less of a hassle than running off with a trolley of sopping wet clothes. But personal worries aside, I'm decently confident about being able to leave my clothes here. I've never met the lady who work(ed? unsure if still employed) here. But the two lads, a Hispanic and a Black fellow, who run the place/clean up in the evenings are pleasant and have always been understanding when I'm finishing my drying very shortly before 9pm and trying to get all my laundry out. They start cleaning about an hour before the close, and even though they're vacuuming and sweeping at the end of the day, they're always polite and work around me. They are really considerate. One of my friends who also uses Telegraph Laundry said that he'd actually met the woman who is mentioned in some of these reviews, and she was not bad at all, and that she actually encouraged him to use cheaper machines when she saw that he was at the larger machines, but that his load of laundry didn't need all that room. Sounds like she was looking out for patrons! Unsure if it's a family business, but it does feel like one. A simple and no nonsense one, at that. I'm happy to support Telegraph Laundry. I'll be moving out of the immediate area soon, so I'm unsure if I'll be back... but if I can, I'll do my very best read more

I came in did 4 loads and 2 out of the 4 machines I was using broke... the rude old lady working refused a refund or free re wash... this lady will try to hit you... read more

Telegraph Laundry - Broken washing machine - Laundry Services Near Me - Oakland, California

Since the last time I reviewed this place, the experience of washing clothes here has declined even further. I was so annoyed by this place, I bought my own washer for my apartment, but as needed, I still went to this place whenever I had huge amounts of laundry so that I wouldn't be washing 8 tiny loads in my tiny apartment-sized washer. Last time I reviewed this place was after I'd been accosted by the owner's son. This time, my partner and I were harassed by an employee when using the change machine. I loaded the largest washer with my items and needed to make change. I asked my partner to change $2 so that I could run the machine. He returned visibly upset. He asked me to make change because he couldn't deal with the person at the change machine. I went to the change machine and was told that the change was for customers only. I nodded and proceeded. Then, she continued to tell me that I can't get change unless I'm a customer. I told her, "I am a customer." I walked back to the machine, deposited the change and realized that I needed another quarter. Damn. My partner hands me another dollar and I walk back to the change machine and get more quarters. The person was now watching me from the opposite side of the laundromat. Sadly, this isn't the most uncomfortable laundry experience I've had since here. As we left, we discussed our separate experiences. That person was rudely interrogating him about whether he was a customer. After letting her know that he was a customer, she asked him to show her the machine he was using. He hadn't been able to get change yet, but was already getting aggressive attention from the attendant. I am frustrated with myself for returning to this place. I hope that this business improves, because right now, it's the last place I'd want to be. read more

Worst laundromat in Oakland . Nasty not clean at all .machines broken!!! Put my clothes in the dryer wasn't working but took my money.

I asked the attendant for help with a broken cold cycle on machine 4. He refused to assist and instead set the machine to wash on a hotter cycle. I had to pay 10.50 rather tham fuck up all my clothes. I gnerally like this place but this dude lacks basic customer service skills. I dont assume he's going to do anything about the broken machine, so note to future patrons assume that machine is heading for equipment failure. July 29, 2018 read more

I don't even like writing reviews but this place sucks. I had to let other people know. They have broken machines that are only sometimes labeled as broken, so it's kind of a crap shoot when you put your quarters in. If you do get bad luck, chances are there's nobody there to assist you, and even if they were there, they wouldn't. On any given day, half of the detergent dispensers don't work, and it's not a particularly clean place. But none of that is my real issue. My issue is the scummy little dude who closes the wash house whenever he seems to feel like it. As of August 13, 2021 the posted hours of the laundromat are from 8a-10:30p. Last week I caught him in the back of the parking lot, siphoning customers in and out after locking the front doors around 9:30. When my 14 year-old and I entered from the back to finish our laundry, he tried to convince us the laundromat was closed. When I showed him his own hours he pretended to look confused and allowed us to finish. Just yesterday we caught him doing the same thing only about 15/20 minutes earlier, around 9:10 or so. He had locked up the front and the back, turned off the lights and was heading out even as my boy approached him and asked if we could get our clothes back. He had to wear my clothes the next day and they fit him funny. Anyway, this place is no good. Overpriced, under-staffed, with an incompetent, lazy goon of a closing employee. Avoid it. read more

It's noon on a Tuesday. More machines have hand written "Out of Order" signs on them than ones that are working. I've been coming here since 2014, and the place seems to be getting worse. read more

All in all I got my clothes clean so that's that. There's parking in the back which is nice, also a couple paid meters up front. Went around 4pm on a Monday, not many folks there. Attendant acts like she can't talk back to you but whatever. Bathroom is kept locked which is nice because it was clean however there was no toliet paper, paper towels, or soap inside the bathroom... Machines in used worked fine. Think the dryers were a little pricy but it dried a load of blankets, sheets, towels in about 40 mins so not bad at all. Not many places to sit while clothes are washing. There are a few mom and pop spots around though. Only so one plug in where you could charge anything and it wouldn't hold my charger so that was interesting. Soap and the like are a dollar a pop. Machines were 2.75 reg and 5.00 large. Kept the news on so that was nice. Says free WiFi but I didn't see a password and like I said the attendant mumbles at you so don't bother. read more

**WARNING** This establishment is not taking any COVID precautions. They have two signs mentioning the ordinances, but there is always several people NOT wearing masks and the attendants and owner NEVER say anything to them. I brought this to the attention of the owner and he called me a bitch and told me to never come back again. NO PROBLEM. -They have one sink that doesn't even have SOAP to wash your hands. -No hand sanitizer available anywhere. -They run out of quarters DAILY. I've seen people have to leave because of this. So avoid lugging your laundry over just to find out this bit of info. -PLUS, you walk in and there are out of order signs and dryers with doors missing. This establishment is run down and they don't care about the health and safety of it's costumers. Take your money elsewhere. read more

Live nearby and come here to do laundry when I need to do more than the single washer and dryer for my entire building can handle. Came in, put my laundry down by a machine and went to get some quarters. Within two seconds, the owner/woman who's usually there during the day on weekdays, is standing two feet from me staring at me intently. Turned my attention to her, smiled, and waited for her to say something like "Oh, you're putting it in upside down" or "That machine you're planning to use is out of order." But nope! She starts interrogating me about whether I'm a customer. I motioned to my laundry, and she just kept repeating that this machine is for customers only and threatened to hold on to the $20 worth of quarter's I'd just gotten until she saw me leave and come back in with laundry. Took my quarters, grabbed my laundry, and headed elsewhere. After 6 years of coming here, I won't be back. Too bad, this used to be the nice, chill laundromat, but they care more about saving a couple cents on maintaining the change machine than customer service. read more

There's no laundry in my building. When I moved in, I thought there was laundry in my building. Nope. Hmmm. Don't have a car. Took the bus to Woody's a few times, but decided it was rough to take half a day away just for laundry. I wore mostly dirty clothes for a long time. When the white paper finally came down from the windows on this laundromat, I was so excited that I turned my bike around and crossed multiple lanes of Telegraph Ave traffic just to get a peek. The dudes must have thought I was crazy! But I digress ... Here's the scoop: the place is super clean and there's always someone there. I have never seen it unattended. I go home while the clothes are washing and drying and have never had the slightest issue. The closest to the place being unattended is when the guy that works there goes outside to have a smoke. They have free wi-fi, laundry by the pound, and they clean out their machines, including their dryers, EVERY NIGHT. They wipe down the tops of the machines and sweep the floor ALL DAY LONG. I know those seem like standard laundromat kinds of things, but they often go undone at these kinds of establishments. This place is actually pretty great. read more

I have a chiropractic and massage business a few blocks away and so generate a lot of laundry. I've used other "pay-by-the-pound" laundry services before and I've always been nervous that even though I ask for "delicate" drying (I want my sheets to last a long time) I wasn't totally sure they were paying attention. With Telegraph Laundry, they remember me and how I like my sheets dried, so I trust that they are doing a good job. If that was the only benefit, I'd keep using them because they're so close to my office, but to top it off, they're by far the cheapest place I've found. I've paid twice as much at other places so can whole-heartedly recommend Telegraph Laundry for their great customer service, attentive work, and great prices. read more

Five stars, this is a one stop shop. If you want to do laundry. You can drop it off to them or pick one of the many upgraded machine. Flat Screen TV's on site help. Clean well maintained sense the new owners over. read more

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Honestly, it's a laundry mat. There's washing machines to clean clothes. There's driers to dry them...and if you don't leave your clothes in for 2 hours, they probably wont melt. Like Jay said, it's a family owned business along with the check cashing place. (consider this a joint-review) Everybody I've talked to is friendly and personable. The neighborhood really isn't that bad. Local liquor stores attract rambling alcoholics, and its not necessarily the place to sit outside listening to your ipod while playing tetris on your blackberry(they probably wont compensate you for that)...but it will do. There are worse neighborhoods to go to. While you're washing your clothes you can even go next door and see how many phone calls you can make to Puerto Rico for like, what? $5 While all of this is so just so exciting, be sure to keep track of when you put that last load of button ups and cardigans in the drier. read more

Very friendly worker working here. The machines are newer then most places. The bathroom will not have anything for you to wipe with, yep nothing so be prepared and you can open the door with a credit card, LOL. Its a very decent laundromat so check it out and you won't regret it. read more

THE WORST!!!! I dropped my laundry off and went to pick it up after being sick all weekend and ALL of my bedding smelled like mildew. I had to rip my bag of clothes out of the girls hand who refused to give it to me until I paid for my laundry that was rancid. I dropped it off at woodys on park and when we unwrapped it all...they had not even separated my comforter and duvet...and nothing was dry :( then when I looked in my hamper I noticed that they had washed my jeans with a leather belt STILL ON!!! So my bedding was rewashed at woodys, my nice leather belt however is totally destroyed. Unbelievable. read more

Telegraph Laundry - Ruined belt bc the person doing my laundry did not take it off my jeans. - Laundry Services Near Me - Oakland, California

I have been touring laundry mats in the east bay and this is by far the nicest. Small but we'll kept, clean, free wifi... and reasonable prices. I am a happy grrl. No way in hell will I ever go back to this place. Not only are machines broken with no signs, but the woman there accused me of breaking the machine after waiting 90 minutes for it to stop washing my clothes which were full of soap and soaked by the time I hit the emergency stop button. Not only did she refused to pay to wash my clothes in another machine, she threatened to call the cops on me. Luckily other customers told me she is completely nuts and to just ignore her. So I did. I have never seen someone get so aggro over $2.75 . Sheesh. read more

I come here to wash my family of seven's laundry I come because it on my street. But today was the last day I will ever come.. I came in and I do a lot of laundry between 5 kids and a husband you gets dirty like a kid so I come early to because I know im going to take up a lot of washer and driers. So I come in today and start my loads one of the washers kept changing the amount I needed to pay while I was putting my quarters in. I ended paying 7.50 for the $6.25 washer and because I was early there was no one there to help me. Then when the lady gets there I tell her and she just says she will talk to the owner about it. No money given back to me.. so that's 1.25 I have waisted then I go to the driers I put close in number 5(top) and 6 (bottom) And add some quarters for the top and start it then add some quarters for #6 and my time instantly went to the top one I pressed nothing I tell the lady working and she tells me to just put the clothes from number 6 into number five. Doesn't sound to bad right well I'm picky about my clothes I wash my clothes separate from my kids clothes for very good reasons. So putting my delicates with my kids clothes doesn't work so now I have to get another drier add more money to it because again she's not giving me any money back to correct the error. So now I'm waiting for my driers to stop and I go to get my daughter a drink from the vending machine and it takes my money of course right... so I tell the lady again about some money and nope I don't get that back too. So now I'm out about 3.75 and when you do laundry that's all counts plus it's my own damn money. I have been coming here for 2 years now and always had my money refunded when something wasn't right but today was the worst experience ever. I hope it was just a bad day I'll update next time if I come back hopefully it will be a better experience. read more

Not sure why this business has 10:30pm listed as its closing time, but hey I'm not complaining. I was in a jam and couldn't find a laundromat close by that wasn't sketchy at 11:30pm. Telegraph Laundry is clean, well maintained, and always has rendered a pleasant experience for myself at least. It's not anything out of this world, but if you're looking for a clean place to wash your clothes check it out. read more

I rarely pay for my laundry to be done but sometimes my life gets overwhelming and it is a relief to take one task off of my to-do list. I had a great experience with Telegraph Laundry. Everyone was lovely, from when I dropped off my clothes and left instructions (one load warm & dryer; one load cold and no dryer) to when they called me to let me know it was done, and then agreed to let me come in AFTER HOURS to accommodate my schedule. All the people were nice and communicative, and my clothes were clean and neatly folded! Price seemed reasonable (cash only, paid upon pickup), and if I get into a crunch again and need help with laundry, I will definitely be back. read more

I went at 10:00 am on 10/19/2013. I had a small load. The majority of the $2.50 machines were out of order. The space is small and there are not a lot of machines so my options were wait for someone else's laundry to be done, use a $3.75 machine, or to find a different laundromat. I went elsewhere due to time restraints. Last week I used a machine that was hot water only but the sign on the machine read "cold water only". The bathroom is marked "out of order" but the attendant unlocked it for me to use. No tp. All in all I don't really care so much as long as my clothes get clean but I was slightly inconvenienced by the lack of options. I will likely go back in the early morning or later in the evening, but will check out other places too!! The cheapest washers are $2.50/load read more

Enough never gone back to this laundromat again. In the past three times to wash in this laundromat there were no hot water two times, but they did not inform the customers, I washed sheets and quilt cover and I added bleach to wash them, if you have the common sense bleaching is added into cold water is less than any role, right now is the coronavirus pandemic, I saw some people were walking around in the laundromat without a mask, but the shop clerk turns a blind eye, that black lady doesn't even have her own mask on her face, this is a serious violation of government regulations. Enough is enough I have never done any more loads in this place again, especially during this covid-19 pandemic read more

This laundry is the best one I have visited so far!! Really clean and and great hospitality!! I love ms ghidei is a really sweet woman!! Please come on down and wash your clothes! read more

Really clean and sanitary very good ppl employees above and beyond super helpful very Disability friendly dog friendly go here for you laundry they have huge machines! read more

Kind of a hectic environment. Always busy with wash and fold business. Can be a struggle to get a washer or dryer. And forget about using a cart to haul your laundry from w to d....they are either reserved for wash and fold or people claim them as their personal carts. There also tends to be noisy kids running and screaming all over the place. read more

I've had it. I will be taking my clothes to the place on MLK. Things have gone downhill since the new ownership, but today was the last straw. I've been coming to this laundromat 2-3 times a month for 2 years. These new owners & some of their employees are horrible. This past Sunday, I finally get my act together to take my linens to the wash & fold. I get there about 7. The young guy who's on duty acts like he has no idea what to do the wash & fold. I hadn't done wash & fold since the new owner tried to charge me more because I was under the minimum (as opposed to just telling me they now had a minimum). He gets me to write my name & phone number on the receipt pad & after a horrible confusing back & forth about when my clothes will be done, he tells me that the woman will call me on Monday to tell me how much my clothes weigh & when they'll be done. The woman & I used to have a nice cordial relationship until the day the change machine ate my dollar & she refused to refund it. Angry that I was being accused of trying to scam them out of a dollar, I stopped saying hello to her, or acknowledging her existence. Apparently she holds a grudge. I go in this evening (Tuesday) because I have not heard from anyone. I get there & say I'm here for my clothes. She snarls "give me the receipt", I say "I have no receipt" (cuz the young guy didn't give me one). She says "well I can't help you". I say "I brought my clothes in in Sunday & the guy told me you'd call me, but no one has called". I give her my phone number & she starts looking in the ledger. "No it's not here, I can't help you " I say, "he didn't put it in the ledger, he wrote it on the green thing" & I point to it. She looks at the bags & says "they're not here". I go to pick up the green thing to show her my number. She yanks it away from my hand, & tells me to give her back her pen. Which I don't have, since I didn't pick one up. She then goes behind the counter & takes everything off the counter & puts it on her side as if I'm trying to steal it, I see Mohammed's number on the wall, so I call him. When he answers & asks "who is it", I say "I'm one of your customers getting the run around from your employees who claim they can't find my clothes". Then I hear her yelling at me. She's suddenly found my clothes & when I go to open the bag to see if they're mine, she shoves the receipt into my face "it's your name!" She tells me $37. I pay & ask for the receipt. When I get home, I see that on my receipt it says $30. I will not be going back here. Hey neighborhood folx, there's another laundromat on MLK & 27th. It's where I went to get change the day that Telegraph Laumdry change machine didn't work which I didn't find out until I went to put my bills in. THESE ARE NOT NEIGHBORHOOD FRIENDLY PEOPLE!! read more

My boyfriend and I just moved into town so we're scoping out places to do our laundry and Telegraph Laundry is conveniently located a few streets away from my house. The guy working at night is pretty chill, he answered my questions/concerns and gave me change to use on the machines. If you need to leave the laundromat you can ask the attendant to keep an eye on your clothes which is nice (there are a few bars around :P). I went on Saturday night and there was probably only one other customer there. I can see this place getting busy during normal hours though due to the number of available machines. The smallest wash machine was $2.50 and it costs 25 cents for 7 minutes of drying time. There is also wifi here which is a plus! read more

This place is always clean and the staff always seems to be busy. I'm not sure about the price though. I'm inclined to think the prices are comparable to the other places around Telegraph. Like the others have mentioned, the machines are newer and work well, esp the dryers. read more

I don't understand how there are such universally ecstatic reviews for this place. It's a pit! The washer loads are almost a dollar cheaper than the place I usually go to, true, but when I walked in there were flies buzzing around a huge, overflowing trash can and I saw a couple of diapers in there. Two shirtless, stinking homeless crazies wandered in through the front door and out through the open back door. The dryers are low-powered, and rather than insert an extra dollar, I made due with my damp clothes and took off as soon as I could. The change machine didn't work, and the lazy attendant couldn't change a $20 bill. I won't be returning to this hole. read more

Come here if you want your favorite clothes to go missing. I brought some clothes here to get washed in the pay per pound wash and fold service they have. And my favorite pair of jeans went missing. They were expensive jeans. And when I complained to the lady that normally washes them, she brushed off of my complaints as if nothing happened. They were extremely rude to me! Please for the love of God, do not take your clothes to this laundromat, these are extremely dishonest people that do not take care of their customers. read more

I really wish I could give negative stars but I can't. Had the worst experience here. We dropped off our clothes and bedding to be washed. Picked it up later that afternoon and all the color had been bleached out of the duvet cover and sheets. Went back to complain the next day with photos of the original bedding and the woman seems to think its a picture of another set and that we are lying. She didn't believe us at all and I demanded to talk to the manager. She called him and he gave me the run around still saying they have a sign up that leaves them not responsible for any damage done to clothes. Said he might be able to give us a credit but I told him I never wanted to return here. All of my bedding is ruined and they refused to do anything to fix the situation. DO NOT BRING YOUR CLOTHES HERE!!! read more

I come here and watch the playoffs and do laundry. The women here are the most beautiful and the owners are respectable. I this place for 2 years now. read more

Not a huge place but definitely a very decent laundry with fairly new machines. The proprietors are onsight and are very friendly and helpful if there's anything you need. They lose 1 star in my book for the TV constantly going but that's just me. read more

My favorite neighborhood laundry mat. I especially appreciated Anthony's quality of service but after learning he had moved on I became distant until coming back and meeting their newest employee Ebony. What a wonderful woman! Her attentive and welcoming customer service makes me want to become a regular again. Thank you Ebony for all your help :) read more