Absolutely top-class. The support and technical expertise of Austin and Ledy G over the years are…read moreunmatched. The optometry doctors have also been excellent although their availability can be limited during certain periods of the year.

The service and expertise is fantastic. Dr. Maria Donmingues is both extremely knowledgeable and…read morepatient. She takes the time to explain everything regarding the condition of your eyes and answers all of your questions. I was definitely not rushed. I then chose a pair of glasses and was fitted by Austin. Austin is also extremely knowledgeable and patient. He explained the various differences in frames and which ones he thought would benefit me most. If you want a great eye exam and want to be fitted with the beautiful frames this is definitely the place to go.

I have been to Persol on 253 Elizabeth St, New York, NY 10012 may times I have been to…read more575 Madison Ave, New York, NY 10022 Oliver Peoples you get my point I have been to every location in the city I have never had a experience like this I'm very upset and disappointed if don't not come in knowing what I wanted I would never made a purchase I called in advance to make sure how to get to the store he was he was rude Now I arrive to the store I'm like hay how's day going small talk they look at me no response I'm like alright i was asking about op-13 they were very vague on their description. I guess you could say I was just trying to get conversation out of them because I already know a lot about them. I love eyewear and I love meeting people and learning new things I get My phone out and show a picture what I wanted I came in knowing what I wanted if I didn't know what I wanted I would've never made a purchase I would not Recommend "truly interested in selling or help. Save your time and maybe try another store

Completely satisfied. Over the last 5 years I've purchased 4 pairs of glasses from this location…read more True, they are a little pricey, but the service I received was excellent. Ms. Shaquana Hobbs addressed every issue and concerns I had. She was very helpful with the styles that fit me well and made great recommendations on tint, frame shape and size. I started wearing glasses 30 years ago, and this is by far is the best service I've ever received. Thanks Shaquana/ Oliver Peoples,you and your staff are the best.

I can't say enough good things about this place! I took my broken glasses in after checking with…read moreseveral other shops that all told me they couldn't be fixed and I needed to buy a new pair. Within 30 minutes, the owner, Harry, had them completely repaired. He is incredibly knowledgeable and was so friendly throughout the entire process. If you need a quick, affordable, and expert repair, this is the place to go!

Going there over 10 yrs--Harry is the best--HONEST, professional, prompt--it doesn't get better.read more

Madison Eyes will give you a tasteful, expert, detailed selection process when you're picking your…read moreeyeglasses. They have a wide selection of normal-looking frames, as well as more distinctive choices that the staff will be excited to show you. It's worth stopping in if you want some choices that you won't be able to find elsewhere. My left eye is -6, my right eye is -4, and I have strong astigmatisms in both eyes too. Mintze, my optician, set about looking for frames that had adequate support for the thicker parts of my lenses-to-be. When it came time to pick the coatings, she warned me that the blue light filters would really harm the transmission of the thicker parts of the lens. I appreciated this attention to detail. Really, you're coming to Madison Eyes because you want a neutral person's appraisal for how the frames look on you, and because you want greater selection. It's definitely not cheap to buy glasses here. But it's worth it for making the most of my sight, my most important sense. I'm posting photos of my top two choices from this year. Vote for the one that looks better on me!

I appreciated the professional attention of Ms. Marilyn Rubino, Optician at Madison Eyes. She…read morenoticed that my prescription was unusual, and rather than just going ahead and routinely filling it she was concerned enough to call my Optometry Doctor to inquire and confirm the prescription. She also saved me money by suggesting that I use my old frames for new lens rather than buy new frames, and by checking the coverage of my insurance company resulting in a 20% discount. Care, attention, and professional service.

sadly terrible customer service, applicable only to the location next to Rowan. I would leave zero…read morestars if that was an option. the female manager who assisted me decided to head into the back for "manager approval" to replace a pair of sunglasses. (she went to ask herself (?) it's all smoke and mirrors-- steer clear. tip: there is a separate Sunglasses Hut inside the Macy's (while unaffiliated with some SH offers, the service here is exceptional!)

Store #4163. Manager Kristen was AMAZING. so helpful & kind. I left with a smile and new sunglasses…read moreand feeling like there are still kind people in this world. Great service.

Dor L' Dor has changed. For years I was a loyal customer and found some of my most favorite pieces…read morehere. I knew that a shopping trip would yield great results, and I always walked away with a full bag. It was especially a great place to buy work clothes! The quality and selection has really just changed. Everything feels cheap, thin and see through. It's got more of a 'club vibe' than a work vibe. Flying Monkey Jeans are no longer in the $40-50 range, now they are $70 for a pair! Staff was also super unfriendly. The store employee had airpods in. Did not offer to help set me up with a room when I was lugging around a pile of clothes to try on (with no one else in the store). Maybe what's in style has just changed and I'm not stylish anymore?! In any case, I don't think there is another shopping trip here in my future.

An affordable gem in an expensive neighbor curated with some cute clothes that are not pretentious…read more A mix of what I would say to be a local Brooklyn style fashion boutique with Forever 21, there are a few pieces at this location that are super reasonably priced, and trendy. I purchased a black denim jacket for less than $20 dollars and a few tops that while aren't going to last me years and years, is a cute pattern and made with decently comfortable material. The girls that work here are eager to help you, and fitting rooms are now available for use. If you know what to expect at this type of boutique, you won't be disappointed by some random, fun finds.

Processed a return of several frames at this LensCrafters location yesterday. The employee that…read morehandled the transaction was named Nelissa. I am very concerned for her well being. I think she may be ready to snap. LensCrafters- get Nelissa some help. She was so agitated and annoyed at what should have been a simple and routine process. Lots of heavy sighing. Aggressively slamming the glasses and cases on the table. Incredibly rude. Interrogating me on why I was returning the items. She was so very hostile and angry. Oh boy...She definitely wanted me to know she was not happy with me and wanted me to feel guilty for making a return, even though it was well within the company's return policy terms. Please get Nelissa the help she needs before it escalates. We don't want the term "going postal" to be replaced with "going LensCrafters". Nelissa- it's going to be ok. If LensCrafters doesn't help fix you, I can start a GoFundMe for your therapy. There are also support groups out there. Please reach out if you need.

My experience was wonderful. I went in with a little time to speak to someone and make a purchase…read more I conveyed that to Lou, one of the opticians, and I explained to him what I needed and how I wanted to pay. He understood my time crunch, what I needed to purchase, and he answered my questions regarding the glasses and my method of payment. He even explained to me their discount connected to my health insurance. It was great, no fuss no muss. This is my second time using this Lenscrafters and I strongly recommend using them for your glasses needs.

Absolutely the worst. Do not consign with them. I've worked with other consigners who offer much…read morebetter terms, a split of 70 / 30 regardless of brand. They do not put anything on sale without asking you first. They offer 30 to 60 days consigned versus a mandatory 90 days. Doubletake inflates the price online and marks down the same items in store. So if you are buying online, you are paying double the price. This store is not transparent and is deceiving. I called the store since my consigned items were approaching 90 days. I had been following my items progress online and saw that they were not yet sold. I called with the intention of letting them know that I will be picking up my items. They said they were putting them on a 50% off sale. I specifically told them I did not want my items to be a part of the sale which was my right to do, especially since they were sitting there for 90 days . They told me that they had already marked my items down, not once but twice and sold my items anyway. If you were a customer buying an item online, you as a customer were also being robbed. They were offering in store deals and we're not offering those same deals online. Beware, this company is not transparent and they are deceiving. It's also been discovered that they have not displayed items and then marked them down. I wonder, was it so they could buy it themselves at an extremely discounted price and then maybe resell it. In response to your note - I have the emails indicating that my merchandise was marked down 50% in store while the online price remained the same. You marked down my items twice at 50%

I visited the store today! This is a great opportunity for fabulous designer fashion. The store…read morewas well organized and clean. The store associates were all very nice and offered assistance. The items were all in great condition. Even though I did not find anything today, I will definitely be back.

Innovation Optics was a great local choice when my prior optician wasn't available. Innovation…read moreOptics fit me in quickly, the eye exam was easy, and I ended up surprising myself by getting eye glasses there as well since they had a ton of reasonably priced options. Then, the glasses came in surprisingly quickly after having to be ordered. All in all, it was a great experience and I'll plan to come back.

Excellent staff and frame selection. I've been a customer for years. You will love this…read moreestablishment!

I found this place online because I wanted a pair of Chrome Hearts and after searching, found that…read morethey were more of a niche brand and not so widely available. I'm handicapped, so before I travel anywhere far, I will call ahead to find out what obstacles I'm dealing with. The person who answered was the same person (I knew by the voice) who helped me the day I went up here, answered my questions fine, but I can't help but feel this annoyance in his voice and energy. Maybe he was busy at the store, so I didn't really think anything of it. Either way, I traveled an hour and a half from Cherry Hill, NJ to come here. The store is located on the second floor the Short Hills Mall and it's outside of the Bloomingdale department store. I use crutches and am an amputee, so knowing exactly where I am is important to me to gauge how much moving I will have to do. i get to the store and it's a small store with a few brands available on display. My mother came with me because she was interested in buying a pair of sunglasses (which she did) and didn't feel comfortable leaving me to travel alone too far. We're Korean and she was telling me how the people in the store were judging us because we looked "poor" or not what they would expect people who shop at their store to look like. I told her she was crazy and not to say anything because I just wanted my glasses and to leave. I had just walked a pretty good distance from the parking lot and I told them that I was the man that called about the Chrome Hearts. He kind of acknowledged me and was speaking about 10 feet from the counter to the Chrome Heart display. No offer to really help look or even sit. I didn't think anything of it. I asked to sit and started shopping. He brought a few pairs over and I started trying them on. I quickly found one I was interested in and selected the color for the transition lenses (I chose Amethyst). They actually told me that it would be about 2 weeks initially. I asked them to mail them because I wasn't going to come back (I own a business in Philadelphia and I usually cannot leave). I left and waited to hear back. I was anxious and was awaiting a call for any updates. A week and some change had passed, and I still hadn't heard anything back, so I called them. They picked up, but acted like they didn't know who I was initially. I even said that I was there buying the Chrome Hearts a week ago. I doubt there are few people coming in here dropping thousands on 1 pair of glasses. Especially that recently. Anyways, I keep giving them the pass that maybe they're dealing with shit and are too busy. I asked them what the status was, but no one could answer and they asked who sold me the glasses. I couldn't even answer the question because the guy didn't even introduce himself at all. But I remember his face and I never forget a face. He's a white boy with long hair and glasses. Either way, they said they would have someone call me back. I waited a couple hours and heard nothing, so I called back again. The people asked again who helped me and I said that I was supposed to get a call back but didn't hear anything. They put me on hold and FINALLY got a hold of the man. He had a very distinct voice and I immediately recognized it. He picks up and says, "HE is calling", when clearly I am the one on hold and am the one who called. I rolled my eyes and just bit my tongue. Only to find out that the lab was having issues with the tattoo that is imprinted on the lens, and that Amethyst may no longer be an option. He said he would call them and find out if it was possible in anyway, and he also asked if gray was a possibility if Amethyst was off the table. I said it was fine and awaited a call. I waited and heard nothing. SO I CALLED AGAIN. He then told me, "Oh yeah the Amethyst wasn't going to work, so I told them gray." I'm just appalled honestly. The amount of miscommunication, NO COMMUNICATION, and COMPLETE LACK of professionalism is enough to never come back. I then waited again for my call, only to have to call back AGAIN, but this time I was pissed so I let loose. I told them that I had seen better service at fast food places and expected MUCH MORE from an "upscale" retail store. I guess that lit a fire under their pompous and arrogant asses, because they ACTUALLY started calling me. I received daily updates about my glasses, and then they told me that it was going to take more time because the "LAB" fucked up the lens and it couldn't pass "quality testing". I'm over it at this point and felt compelled to write this in hopes of saving others from an absolutely HORRIBLE experience. This place did a revamp and name change and I see why now. Would never recommend and never go back. If you're looking for Chrome Hearts, then you are better going to NY and giving your money to people who actually care and appreciate it. 0/5 stars if I could.

Very high end eyewear. I've been browsing here more often as my eyesight may lead me to wear…read moreglasses sooner rather than later. If I am going that route then this is where I want my glasses from. Smart and friendly people working there is a plus. Located near Bloomies on upper level.