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    LensCrafters

    2.6 (25 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    Recommended Reviews - LensCrafters

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    5 months ago

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    7 months ago

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    4 years ago

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    3 years ago

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    3 years ago

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    8 years ago

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    17 years ago

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    4 years ago

    Been going here for years and they are always helpful and friendly when selecting new glasses.

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    9 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    14 years ago

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    11 years ago

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    15 years ago

    Prompt and efficient eye exam and glasses. Great price for the exam. Wide selection of frames at reasonable prices.

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    12 years ago

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    9 years ago

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    14 years ago

    Expect to wait 20 minutes after your scheduled appointment to be examned.

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    9 years ago

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    10 years ago

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    13 years ago

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    11 years ago

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    NJVision

    NJVision

    4.4(16 reviews)
    1.6 mi

    Love Dr. Arnold's practice. Very organized, professional and pleasant. Staff is super-helpful with…read moreinsurance issues.

    (4.75 Stars) Horrible pun alert . . . most people buy their glasses "blindly." Between…read moreunnecessary lens enhancements, absurdly overpriced faux designer frames and other miscellaneous nonsense, this is an industry which hardly inspires confidence. Perhaps not as bad as buying household furniture or insurance, the wise are nonetheless advised to count their fingers after shaking hands. This office staff is very transparent regarding the "dirty little secrets" of their trade. Until the money is spent, few people know that glasses from reputable manufacturers are guaranteed for a year. Quality lens grinding labs also offer one free "rework" for their product. These assurances cost the dispensing optometrist nothing, yet most charge for their use. Not only does Dr. Arnold have the integrity to not gouge her customers, she carries attractive glasses in all price ranges, and will adjust any glasses obtained from her for a year, also free of charge. I'm happy to report that I experienced none of the negatives in my visits to Dr. Arnold's offices. The doctor's demeanor is calming, patient, positive, relaxed and professional. Further, her recommendation of fundus photography not only avoided the need for pupil dilation, it provided an interesting and interactive view of my retina. The optional process absolutely painless, and was covered by my health insurance. Dr. Arnold is respectful of her patients (never demeaning) and their time, and despite the fact that there were three other patients when I arrived (10 minutes early), nobody was kept waiting. The enthusiasm and positive outlook of the staff seemed to be contagious; patients were mingling as though they each had a cocktail in their hand! I live in the immediate neighborhood, and walked to her offices, so I wouldn't have direct knowledge of parking. I suspect that there is a parking lot behind the building, available parking on the residential side streets and a large (and always empty) retail parking lot a block away. The offices are clean, bright, well organized and welcoming. Vanessa, the office receptionist is always positive, friendly and helpful. She communicates very well, whether face-to-face or by phone. The unsung star of the office, however, is Tuli. Tuli doubles as both office manager and frame stylist; her knowledge of frames is encyclopedic. She has actually collected glasses frames as a hobby for years, and has over 260 pairs in her collection. When this knowledge is pressed into the service of Dr. Arnold's patients, Tuli can make very good recommendations-- and adjust those recommendations to patient preference-- as second nature. Even to this steadfast believer in "function over form," selecting both everyday and prescription sunglasses was a pleasure. Only a minor snafu in coordinating a pickup of both pairs of glasses in the same visit separates this experience from perfection. My suspicion is that this minor glitch might not have even been their doing. I am very pleased with both the services and products of Dr. Arnold and her staff, and recommend them highly.

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    Madison Eyes

    Madison Eyes

    4.4(95 reviews)
    6.2 mi
    $$

    Madison Eyes will give you a tasteful, expert, detailed selection process when you're picking your…read moreeyeglasses. They have a wide selection of normal-looking frames, as well as more distinctive choices that the staff will be excited to show you. It's worth stopping in if you want some choices that you won't be able to find elsewhere. My left eye is -6, my right eye is -4, and I have strong astigmatisms in both eyes too. Mintze, my optician, set about looking for frames that had adequate support for the thicker parts of my lenses-to-be. When it came time to pick the coatings, she warned me that the blue light filters would really harm the transmission of the thicker parts of the lens. I appreciated this attention to detail. Really, you're coming to Madison Eyes because you want a neutral person's appraisal for how the frames look on you, and because you want greater selection. It's definitely not cheap to buy glasses here. But it's worth it for making the most of my sight, my most important sense. I'm posting photos of my top two choices from this year. Vote for the one that looks better on me!

    I appreciated the professional attention of Ms. Marilyn Rubino, Optician at Madison Eyes. She…read morenoticed that my prescription was unusual, and rather than just going ahead and routinely filling it she was concerned enough to call my Optometry Doctor to inquire and confirm the prescription. She also saved me money by suggesting that I use my old frames for new lens rather than buy new frames, and by checking the coverage of my insurance company resulting in a 20% discount. Care, attention, and professional service.

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    Eye Care & Surgery Center - Dr. Roslyn Stahl

    Eye Care & Surgery Center

    2.3(23 reviews)
    1.0 mi

    I was given a very thorough eye exam by Dr. Dipal Shah who is an Ophthalmologist, Corneal…read moreSpecialist & Cataract Surgeon. Following the exam, she advised me that I have cataracts and we discussed whether I wanted IO lenses to correct my severe myopia (nearsightedness) or IO lenses to be able to see up close. IO stands for IntraOcular, meaning inside the eye. There are different lenses for the choices. Dr. Shah said she does the procedure in 2 locations, Union and Elmwood Park. This makes me wonder why the name of the business has the words "& Surgery Center". The website name comes up as newjerseyvision.com Dr. Shah said that her Surgical scheduler would call me the next day, but actually it was over a week later. As I was leaving, I stopped at the front desk and asked for a printed copy of my Rx for eyeglasses. I always carry a Rx for glasses in case I'm out of state and my glasses break or get lost. Also, I wasn't sure when I would have the cataract surgery & my glasses needed replacing. The person at the front desk said that the Rx hasn't been finalized yet. I asked her to mail it to me when it was. She said I would have to pick it up in person and sign for it. She didn't know when it would be ready. When the Surgical scheduler called me the next week, she told me that the Dr. had an opening in 2 weeks and explained that Original Medicare only covers the basic lenses and that the ones I need are more expensive and also the facility charge for the closer location to me in Union - 4 miles away charges a higher fee than the Elmwood Park facility 23 miles away from me. My Supplemental Insurance only covers the balance of what Medicare covers. The cost to me would be about $5,500. for both eyes. I asked her to repeat that. She said it's partly because I have an Astigmatism. I was in shock. Others who've had cataract surgery per lens for the "better" lenses. I said that I would have to think about it and completely forgot to ask for my Rx for glasses. This becomes detailed to show why I gave a 2 star rating. I called a few days later for it and after many rings (during normal business hours), it went to voicemail; I left a message with all the pertinent information. No one responded. I called again a few days later and again, had the same result ~ no one responded. Each time, I had pressed the option for the front desk. The next time I called, I pressed the option for Optical for glasses and someone answered. I gave her my name, the date of the exam & explained that I've been trying to get my written Rx for over a month and asked if she could help me. She asked when I would be coming in and I said around 12noon; she said it would be at the front desk. When I arrived (just before noon), no one at the front desk could find it. A nice woman at the front desk asked who I spoke with; I said I didn't ask for her name but it was whoever answered in Optical. I relayed the conversation from that morning and she looked me up in the computer & said that it hadn't been finalized yet. I said "that's unacceptable"; I then explained about leaving 2 prior messages and no one responded and that is just not right. I said that I wasn't leaving without the Rx. As far as I could tell, she did not check with the Optical Dept. but messaged the Dr. and told me to take a seat. The Dr. called her back about 10 minutes later; after another 10 minutes, she said it was printing out. Then she clearly explained that my eyes are only going to become worse without the cataract surgery. I said I understood that. She gave me the paper to sign acknowledging receipt of the Rx. I never raised my voice. I feel that they caused all the delays to get me to sign to have the cataract surgery OR to use the Optical Dept. in their office for eyeglasses. I remembered from years prior that the latter is supposed to be a separate business from an eye Dr. and that's why she didn't contact them. My rating for Dr. Shah would be 5 stars for the exam and consultation and Zero for the BUSINESS. It's most likely that the Management has set protocol for the employees and associates. In my opinion this felt like deception. I will be going to a different ophthalmologist.

    I've been a patient since 1980 - through 4 doctors and 4 offices. I think I'm done. The (medical)…read morework seems good (I've had cataracts and glaucoma treatments), their equipment always the latest, but the administrative support or infrastructure is abysmal. so much so that it is hard to get to the actual medical services. 1/2 of my appointments in the last 2 years have been cancelled (I go 4 times/year) . re-scheduling by telephone is nearly pointless (my last attempt involved 4 hangups and aggregate holding time over 45 minutes. In person experiences for clerical issues like checking in, scheduling followup, updating insurance forms, etc aren't much better (at least they can't hang up), waiting typically 10-15 in line (last 3 visits), even when there are only 2 or 3 patients present. It's a shame to judge medical services on clerical performance, but if you can't schedule an appointment or see the doctor without excessive hassle, the skill of the doctor becomes less and less relevant. I'm looking elsewhere.

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