Went to I to Eye today because unfortunately I am getting older and I have been noticing some vision changes recently. A few weeks ago I went to my primary care physician and explained to him some of the things i was experiencing and he recommended i go to an ophthalmologist. Dont have the time to get into the difference between an optometrist and ophthalmologist, but a Google search will explain that for you. The ophthalmologist I saw diagnosed me with intermittent extropia...which had me concerned but I was told "dont worry about it for now" and was given a new prescription that i could take to get frames/lenses. I wont mentioned the opthalmologist's name (he is a highly rated Dr with a good reputation from what i know, I hold nothing against him, I just was looking for something more out of the visit personally)...Which brings me back to today...I went to see Dr Madeline Fernandez who was able to give me a follow up exam and consultation and talk to me further about the intermittent extropia diagnosis. I have been going to I to Eye since I was about 15 or so, from when the shop was at its prior location just down Broad St (the current office is in the old Lucky Jeans location if you are from the area and remember). I am in my early 40s now...so the office being in Town so long tells you that this business has the support and trust of the community...Primary reason i went to another doctor was based on the recommendation i got from my primary but going to Dr Fernandez to talk to her...i walked away feeling relieved, educated, and confident that my corrective lenses are going to address my problems. She took the time to explain prism lenses to me and progressives which I will be using going forward. The office and optical boutique has plenty of brands and styles to choose from. Arnell and another gentleman (I dont remember his name) helped me pick out my new frames. Arnell was sitting behind a desk and told the other associate "Why dont you show him the Tom Ford glasses with the clip"...Arnell has a great sense of style and knows what I like based off the frames I have now and historically have purchased...he even commented "these frames are very engineer like" which made me chuckle because it was cool that even though I havent been to the office in a few yrs, he still remembers my profession. I absolutely love my new frames and i am excited to get them. Dr Fernandez and Arnell are not only professional but great, kind people/human beings. They just have a calming/relaxed temperament. If you are originally from the area/Westfield you know how often businesses open and close in a short period of time...I am happy that I to Eye has stood the test of time and that I have place I can trust. Having great doctors (such as Dr Fernandez), a great mechanic, a great tailor, and a great go-to local restaurant...just give you a feeling that cant be taken for granted. This review for I to Eye is well overdue. If you need an eye exam or just want to get some stylish frames this is the place to visit! read more

Steer clear of this place! People with no human decency, phone etiquette or manners don't deserve patients time of day in my eyes! A poor first impression and front desk who treat you based off their mood of the day don't deserve jobs! Hopefully the doctors catch on to the staff they do have and make changes. It will only continue to drive practice down. Low review count for a reason! Schedule with anyone else! read more

My wife and I have been a patient @ I To Eye for at least 20 years. You get the best care and always feel like family. The staff always have a smile on their faces. I cannot recommend them enough!!!!! read more

My family and I have been coming to this location for at least the past 10 years. We have our annual check ups and get outfitted for our glasses and contact lens. They offer a great selection of glasses and have hours to accommodate the working person. They've treated my family for styes, pink eye, and other minor eye issues. The staff is absolutely wonderful and there isn't much turnover with the employees. Some of the staff has been there for as long as we've been there. They return calls promptly and will fit you in to their schedule if you have an emergency. They are located in the heart of downtown Westfield. There is street parking as well as public parking lots. I forget how we found them but I'm glad we did. read more

Why is it so hard to find a competent ophthalmologist? Yes, there are glasses there too. I have cracked the code to source my stuff online (and have been very happy with the results) on that end but I still need the medical side and contacts are another story. Yes, they are easily purchased online when you know what works for you and have a prescription for but almost all of the other places I have been to have a general, stick this is your eye and if you don't complain that must be the right one for you, approach. Here, however, the exam is through and the contact selection is wide. I can talk to someone about what my thoughts and issues are and they will work with me finding something that works. Technology evolves and so should your contacts over time. If there is something better you should be placing on your eyes take the time to find out. read more

Wonderful optometrists, attentive staff, and short wait to be helped. I like how they have late hours during some weekdays, and located at downtown Westfield where everything is. They carry some very nice brands (Lindberg, Tiffany, Bottega Veneta, etc). Most importantly, these people are so nice. They go out of their way to help you, and fixed little problems on my glasses at no charge. I will probably come back annually for checkup and glasses changes! read more

After 36 years of excellent eye health (despite being myopic since age 7), I have had so many eye issues this year. It started with some pink eye (let's blame it on the toddler, shall we?), then a stye, a chalazion, and a stye that turned into a chalazion. Pink eye again. I to Eye is great - they offer basic optometry services but if you ask, they will see you opthalmologic issues and are perfectly competent. Best of all, they're right in town. When my issues got more harrowing, I did have to go to a different specialist, but don't discount I to Eye if you have pink eye or have basic questions beyond lenses and frames. That being said, they have beautiful frames - albeit quite pricey - and a great selection. read more

I have been going to I to Eye for quite sometime for eye check ups. Very friendly, knowledgeable and experienced optometrists. I will continue coming here for eye check ups and for eye contact replenishments. read more

After ONE visit to this office, the staff knew me by name. I spent most of my visit with Dr. Wolfe, laughing. They were professional, knowledgeable, authentic, and kind. As long as I live here, this will be my only eye doctor! read more

I To Eye Inc - My new frames!! - Optometrists Near Me - Westfield, New Jersey

I was told that this location had great customer service as well as a great staff , I disagree. I brought my wife here for a full eye exam , we had to return 4 times to get the prescription correct and to this date it still is not correct . We had to go to another Doctor to get the script for her eyes done correctly . Besides take time off from work we were charged a fee of over $200 from the Lab because of the mistake (Eye to I ) made . Save your money they are not good people . Derrick Lewis Brown read more

I chose to come here due to the reviews i read on here and let me just say, these reviews speak the truth! As soon as i walked in the staff was attentive and extremely friendly especially a young woman named Trish. She did various tests on my eyes and explained what each test was for, something that my previous eye doctor DID NOT do. The place is rather small but clean. They seem to be very organized as well. All the questions i had, they answered with knowledge. They even gave me a paper with the break down of what my insurance covers; again, something my previous eye doctor didnt do. Dr. Wolfe is FREAKING amazing!! She was so patient with me especially when it came to trying on contacts. Highly recommend this place. You won't be disappointed! read more

A+ all around : the atmosphere, the service, the staff, the selection - you can't go wrong in any area. They give you TLC and then some. The doctor and staff are extremely patient, attentive, and fun- you almost forget that you're at the eye doctor. I couldn't recommend this gem enough. It is absolutely worth the $ for the experience, professionalism, and expertise that is naturally and effortlessly displayed by every employee. Love you guys, and my glasses! Thank you! read more

Took my 94 year-old grandfather inlaw for evaluation and recommendation for treatment and was NOT disappointed. My third visit and Dr. Fernandez, Samantha, Joey and the team continue to provide oman service in a friendly professional environment with the thoroughness that's unsurpassed. read more

I'm reviewing I to Eye simply because of their service for a merely unimportant thing. I walked in looking to have my sunglasses fixed - they were a bit crooked from packaging and being in that position for a few days in transit to me. I walked in and asked if they could help me with this small task, and the guy behind the counter said surely. I asked if there would be a fee, and he jokingly replied "depends on how hard it is to do!" He had fixed the problem in minutes, and had me try them on to ensure they were straight. He didn't charge me anything, and fixed the problem almost immediately. He was really nice, and because of that, I to Eye is great in my book! read more

I LOVE this place! The entire staff is extremely friendly and helpful. They truly care about each and every customer. Highlights: flexible, organized, on time, so friendly, great prices, stellar communications and follow up, they all smile...including their kind and very knowledgeable doctors! And....when a staff sets a reminder to remind you to feed the meter so you don't get a ticket....that is just going above and beyond! Thank you read more

My family has used them for many years, with zero issues. Very nice people, eager to help.

Love this place. It is pricey but you get a wide and unique selection of frames - they will find a pair to fit your face. The staff are very nice and friendly. Recently one of the arms of my glasses got loose and I walked in and the person at the desk fixed it for me within seconds. Great place! read more

I to Eye is the best! From the moment I needed glasses, their staff has always been courteous and helpful. Today, I dropped my glasses and one of the lenses fell out. I popped into I to Eye without an appointment and the gentleman (didn't get his name) fixed them within 2 minutes and ensured the alignment was right. He was friendly and so very helpful. read more

Dr. Wolfe was very approachable and understanding. She listened to my concerns and gave me great feed back and suggestions. I would definitely recommend this place to anyone, that is looking for a down to earth Opthalmologist, someone who listens to the patient and brakes down the prognosis so that the patient understands. The staff was so helpful and courteous. They made my visit easy and quick, by the time I came out of my exam a helpful gentleman had selected glasses for me to pick from. Thank you! read more

Amazing care! They snuck me in for an immediate appointment due to an eye problem I was having, on a Saturday!

The kindest, most patient people ever. And the women who asked about my insurance when I called, had a print out of how everything was covered and circled all the important parts for me to understand...and now when I walk in, they yell my name and greet me. They are good, hard working people - every single one..from the dr, to everyone else ... read more