Staff are accommodating and welcoming! My wife got a complain and they swiftly helped her. Clean and organized store. Ample of parking space. Visible signages. See images for reference read more

Hills Vision Studio - Optometrists Near Me - Bedminster, New Jersey

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love hills vision! the whole staff is great, knowledgeable, experienced, helpful and kind. can't say enough positive things about my experience here over the years. read more

I am not sure why there are so many negative reviews. Dr. Shadpoor and the front desk staff are so kind. Dr. Shadpoor is sweet, friendly and most importantly, thorough. She took her time with me and answered all of my nitty gritty questions. It was also really fun to get to know her while we chatted during the eye dilation etc. She seems to be pretty booked up on the Saturdays so just be patient with scheduling - totally worth waiting! Highly, highly recommend. read more

The staff was amazing and the doctor is fantastic. I would highly recommend, would absolutely recommend! The doctor is great with patients and clearly extremely passionate and knowledgable. read more

I had a terrible experience with the new owner. There was a mistake in my contact fitting from the previous year. I felt the way she talked to me about this mistake was belittling and accusatory like it was my wrongdoing. The doctor proceeded to ask my 15 year old son if he agreed. It's a shame because I have been going to Hills Vision Studio since I moved here in 2004. read more

Pre 2023, I would recommend that everybody ignore all the negative reviews since this business has a new doctor with a whole new perspective on customer service. Doctor Patel has gone out of her way to make sure that the contacts I need for my special situation actually fit my needs. She asked me many questions and formed a couple of solutions to my needs. She has allowed me to come in later in the day (On the same day!) to try and adjust the lenses to fit me...and the fitting has taken a few visits since there are so many different lens profiles that would fit my needs. As she said, if they don't work, you will most likely not use them, so let's make sure these are exactly what you need and want...so that you use them, and like them. Every question is answered with a down to earth answer, but based on science, too! If you disagree with my assessment, go ahead and throw tomatoes at me, but I'll going to keep coming back...for Doctor Patel read more

I was just looking up Hills Vision's address to plug into my calendar app and the search brought me to Yelp reviews, which I do subscribe to and consider my reviews somewhat subjective but I try to respect the effort, cost and exposure sole proprietorship undertakes versus large multi unit corporate business entities. I see a reviewer "KC" seems to have made a complaint that could be perceived as very poor service but I know that leaving a "coated" lens in high heat such as a vehicle dashboard in the sun, inside case or not, is one sure way to ripple the coating. I do not think anyone I have ever bought expensive coated (Polarized, Crizol, etc) has gone out of their way to educate me what NOT to do with these lenses....so, it is very easy to ruin a $700-$900 pair of prescription sun glasses by simply leaving them in a parked car and in fact, you (me) have repeatedly violated usage and the warranty could be tossed......OK, I did this once and Hills Vision not only replaced the lenses, but did it charmingly and very graciously. I knew the summer mid day heat seared these and knew it was my fault. Then, being a creature of both good and bad habit, about a month or two later, I did it again! This time I insisted on paying for the replacement, out of respect for the first time incident. The doctor: superb! She is very thorough, competent and effective! So, the very negative reviewer is correct that you do not fool around with your eyes and that is why I will not go to an eyeglass mill where they promise 3 pair for price of 1.....the eye doctor of the month, not the same one year after year, decades after decade. I would give Hills Vision a 5 if they could eliminate my need for eyeglasses altogether! read more

Interesting that all the negative reviews on Hills Vision seem to come from people that live nowhere near their practice. I had an exceptional experience and Dr. Shadpoor was very informative and answered every single question with detail. I love my lenses and will return for the next pair. read more

Absolutely horrendous post exam customer service. Not providing what the numbers on a prescription represent as a matter is policy creates a terrible patient experience. A policy hat seems to aimed at forcing patients to pay top dollar for their glasses. Do not use this practice! read more

My whole family loves this place. The service is amazing and the staff is friendly. Dr.Shadpoor is informative and thorough. Great place!

The service is very welcoming, the glasses are made with high quality and the doctor is one of the kindest yet most respectable person I've met. One of the staff members Sandra is so hard working and strives to have a greta customer satisfaction. read more

I'm a repeat user of Hills Vision Studio and have always been extremely pleased with their services. Dr. Shadpoor is a caring, friendly, and highly competent optometrist, and has taken excellent care of my vision needs, as well as my wife and childrens'. Her staff and opticians have likewise been meticulous in providing stylish and properly-fitted eyewear for me and my family. I have no hesitation in recommending this provider to everyone in the Somerset Hills community. read more

Very rude staff. Would never return. There is far superior competition to ever subject myself to this level of service again. Do yourself a favor and ultimately everyone else by not patronizing this establishment. read more

I'm not in favor of completely trusting these online reviews, but friends have convinced me that this is not like a bad restaurant - this is your vision. It's too important not to warn people. 8 months after buying expensive glasses here, the lenses started developing wavy lines. I took them first to another optometrist who told me that the lens coating Hills Optical sold me was defective! When I brought them back to Hills Vision Studio, the rude woman (as other reviewers have noted) told me "oh well, it happens" (I guess defective lenses are commonly sold here?!), and that she would replace them only once. She never apologized or acted like she was surprised or even cared about selling a defective product, and was immediately defensive as though she's used to complaints. When I picked up my replacement glasses from her she even suggested that the defective lenses were my fault for "exposing them to harsh chemicals or extreme heat". Yes - it's funny, but this woman was serious. The only positive thing I can say about this place is that they did the bare minimum and grudgingly honored the warranty and replaced the defective lenses they had sold me. I'm hoping that these lenses last more than 8 months. Rudeness and lack of any polite customer service is bad enough, but when it comes to eyeglasses - you should go to someone competent. (FYI: a reputable optometrist suggested contacting the American Optometric Association if and when you run into the kind of problems I went through at Hills Vision Studio). read more

I had an AWFUL experience here! Sandra, the office manager, or whatever she is was Rude, Disrespectful and unprofessional. She said she called and left a message on my cell phone when she DID NOT call as my iphone clearly shows who called and who didn't and she did NOT. First they were going to order my glasses frames. I went in, measured, ordered, we thought that was it at the end of the year 2015 to order my glasses on our insurance. Time passed, no glasses. We called and were told that during the busy end of the Season rush they must have not put the order in. So here I sit with no glasses. I had to go back in to measure again with no apology for their mistake and my inconvenience. I stayed with them as the doctor was nice, I thought. Well, now to the beginning of 2017, I'm down to 3 weeks of daily wear contacts, I order more and Sandra, called saying the doctor okayed them and they were ordered. Two weeks pass, I call again and Sandra, (the same person who messed up the glasses order before) says she called and said the doctor okayed the order. and she left a message, which she DID NOT as I clearly have no message on my iphone. She has a bad attitude and went round and round with me rather than just order them and didn't even seem to CARE that I was out of contacts now, thanks to ANOTHER botched ordering job on HER part! She refused to take responsibility at all and rather chose to argue with me and make ME the BAD GUY!? How did this happen?! I ordered glasses, she dropped the ball and I SUFFERED WITHOUT THE GLASSES. Then I order Contacts and she drops the ball again and turns it around on ME!!! How did we get here?! What happened to the Customer is always right?! Where did simple human compassion for the patient go as I'm the one without glasses before and now without contacts BOTH thanks to THEIR Hill's Vision Studio's employee, Sharon's, incompetence?! Then the real kicker is the Doctor gets on and says she HEARD the conversation with Sharon! And took up for Sharon against the Patient!!! Yes, she may have heard ONE conversation but there were TWO in the second one is where the contacts were ordered! I asked the Doctor for temporary contacts until mine came in as she has done before and she REFUSED! Allowing me, her patient of about 3 years to have one contact that is of the current prescription in my eye and my left eye with the old prescription in my eye! She didn't seem to care at all! In the end, I have to pay $19.99 to Fed-X my contacts that SHOULD have been ordered 3 weeks ago by the incompetent office manager and I'm getting my file and getting the heck out of that crazy place where the staff turned on ME the Patient when they were in the WRONG both Times!!! I have NEVER had to deal with such NASTY, HORRIBLE, UNPROFESSIONAL, RUDE, INCOMPETENT people before! I would give ZERO stars to this nightmare place as that is what they deserve!!!! Simply AWFUL Experience!!!!! read more

Fantastic doctor. Great crew. Love, love, love this place. My family & I have been going there for over 10 years. Although it's quite the distance, it's definitely worth it. Great selection of frames & sunglasses. read more

My entire family has gone to Hills Vision Studio for many years. I have an extremely difficult prescription and have always felt that we got excellent, personalized care. Dr. Shadpoor is very professional and knowledgeable and it is so much nicer to get exams and fittings in a business that specializes in vision care than to go to a big box store or chain. We all wear both contacts and glasses and have nothing but great experiences with all the staff. The selection of sunglasses and glass frames is also excellent! They take the time to help you select the right glass frame for your face shape, personal style and prescription strength. We highly recommend Hills Vision for individuals and families they are excellent!! read more

I went to get a general check up for my eyes at Hill Vision Studio and had a great experience. The doctor was very thorough and the staff was very friendly and helpful. read more

I am a resident of the area and have been coming here for a very long time now, and I have never walked out of the door unhappy. They have great customer service, and the Dr. is one of the best optometrists I have ever had. She is very thorough and they also have a beautiful selection of frames. Highly recommend!!!!! read more

limited selection... plus the staff in the front kept asking me for my eye glass prescription and my vision insurance plan... didn't care for their attitude at all... they need to learn how to be 200% servile if they want this mom & pop shop to still be around... i will just buy my eye glasses online! read more

this place has terrible service and is extremely rude! they charged me for my glasses and asked me to pay for them prior to placing them on order. i didn't get my glasses for two weeks after having paid almost $200 for a pair after the exam. would never go here again!!!! read more

should have read comments before i went. lesson learned. my eighteen year old daughter was told her corneas were "inflamed" was to use an OTC eye drop primarily used for DRY EYES every hour until back the next morning at 11. Miraculously it was all better. (Strange right) fitted her for contacts RX was for top of the line. Mind you we have an eye vision plan. so her father takes her to buy the lenses huh they are not part of plan. when i call and tell her to convert to the brand We have to go back to get fitted for that brand????? Was then told they dont take our medical insurance and would now cost us an additional $100. Well my eye doctor converted prescription and told us "I dont think there was an inflamed cornea her eyes werent even red" Cancelled appt for refit and said we will never go back and they requested balance due. I said dont think so after they rudely started yelling at me on the phone. DO NOT GO HERE WHAT A SCAM. read more