Went to I to Eye today because unfortunately I am getting older and I have been noticing some…read morevision changes recently. A few weeks ago I went to my primary care physician and explained to him some of the things i was experiencing and he recommended i go to an ophthalmologist. Dont have the time to get into the difference between an optometrist and ophthalmologist, but a Google search will explain that for you. The ophthalmologist I saw diagnosed me with intermittent extropia...which had me concerned but I was told "dont worry about it for now" and was given a new prescription that i could take to get frames/lenses. I wont mentioned the opthalmologist's name (he is a highly rated Dr with a good reputation from what i know, I hold nothing against him, I just was looking for something more out of the visit personally)...Which brings me back to today...I went to see Dr Madeline Fernandez who was able to give me a follow up exam and consultation and talk to me further about the intermittent extropia diagnosis. I have been going to I to Eye since I was about 15 or so, from when the shop was at its prior location just down Broad St (the current office is in the old Lucky Jeans location if you are from the area and remember). I am in my early 40s now...so the office being in Town so long tells you that this business has the support and trust of the community...Primary reason i went to another doctor was based on the recommendation i got from my primary but going to Dr Fernandez to talk to her...i walked away feeling relieved, educated, and confident that my corrective lenses are going to address my problems. She took the time to explain prism lenses to me and progressives which I will be using going forward. The office and optical boutique has plenty of brands and styles to choose from. Arnell and another gentleman (I dont remember his name) helped me pick out my new frames. Arnell was sitting behind a desk and told the other associate "Why dont you show him the Tom Ford glasses with the clip"...Arnell has a great sense of style and knows what I like based off the frames I have now and historically have purchased...he even commented "these frames are very engineer like" which made me chuckle because it was cool that even though I havent been to the office in a few yrs, he still remembers my profession. I absolutely love my new frames and i am excited to get them. Dr Fernandez and Arnell are not only professional but great, kind people/human beings. They just have a calming/relaxed temperament. If you are originally from the area/Westfield you know how often businesses open and close in a short period of time...I am happy that I to Eye has stood the test of time and that I have place I can trust. Having great doctors (such as Dr Fernandez), a great mechanic, a great tailor, and a great go-to local restaurant...just give you a feeling that cant be taken for granted. This review for I to Eye is well overdue. If you need an eye exam or just want to get some stylish frames this is the place to visit!

Steer clear of this place! People with no human decency, phone etiquette or manners don't deserve…read morepatients time of day in my eyes! A poor first impression and front desk who treat you based off their mood of the day don't deserve jobs! Hopefully the doctors catch on to the staff they do have and make changes. It will only continue to drive practice down. Low review count for a reason! Schedule with anyone else!

Dr. Furlan is an outstanding doctor. He is fantastic with kids. Very calming demeanor. Make sure…read moreyou call in advance because he is a busy guy. I would highly recommend him.

This is my third time getting glasses at this location. On my first visit, no one offered to help,…read moreso I left. I visited a couple more times and had a much better experience. My questions were answered and someone took the time to explain lens options, which was very helpful! I like Warby Parker bc they have frame widths from extra narrow to wide. They're committed to your comfort and adjusted my new glasses multiple times and very patiently. 1 star for my first experience and 4 stars for subsequent visits. The glasses are reasonably priced and their transitional lenses are very good quality!

Post cataract surgery. Great prices, excellent quality, and quick delivery. Friendly staff. I'll be…read moreack to buy one more pair of long distance/nighttime driving(anti-glare needed) lenses. I was surprised their lense prices included anti-scratch and anti-glare features.

Inexpensive eye exam, particularly if u don't have insurance-- 79 bucks. nice friendly staff and…read moredoctor, but they make their money price gauge you with their no-name products, go else where to buy your glasses!

I agree they are way over priced for their no name frames and lenses , even if you have insurance…read more The Dr and sales person were very nice. I would recommend.

Staff was nice but waited for two hours with little to-no communication. While I waited, I also…read moreoverheard 'bedside manner' with another patient that was less patient and respectful than what I would expect. I left without being seen and would not recommend or return.

Dr. Calderone is pleasant and courteous. He is a competent professional who spends time with his…read morepatients, addressing their questions and concerns. If you are in need of a top Opthamologist, I recommend him with full confidence.

Went to Cranford Eye Care. Over the phone, I was told they take Aetna insurance. After the exam,…read morethey asked me to pay I think $80.00. I said I was that you took Aetna. Well, this was about a year ago. I am still so upset because I had vision coverage, and would never have gone to this place if they told me the truth over the phone.

I have seen the eye doctor a few times over the last few years and about 2 years ago I got a stye…read morein my left eye and went in and was told due to dust at my job this could be a problem going forward then I got one in my right eye and when I called I was told I had to come in because it was a different eye so I did and now I have another stye and I am leaving for vacation and when I called yesterday the doctor was not and my file could not be found and today I got a return call that first said I have not been there in years and when I said I had and that I leave for Christmas vacation in the morning I was told the only appointment available was Saturday after I'm gone and I should just go to urgent care because won't refill script without seeing me and was really rude to me as a bonus so if your looking for an eye doctor look elsewhere

Dr Calderone's office arranged for my urgent visit on the same day. Everyone was courteous,…read morethorough and efficient. Dr Calderone took time to review his findings and recommendations carefully. I recommend him highly.

I started going to this practice on the recommendation of my previous ophthalmologist, who retired…read more I was willing to give it a chance, but after my most recent experience I'll be going elsewhere for my next eye exam. As other reviewers have noted, patients at this practice go through a "production line" process, along with long waits between various tests, before seeing the doctor. Expect to spend at least 90 minutes, even early in the day. The previous two years, I was seen by Dr. Yang, the optometrist on staff. She was thorough and took an educational approach - I appreciated the time she took to explain a condition she'd observed and her willingness to respond to my questions. While I wasn't thrilled with the amount of time the whole experience took, I felt I'd gotten something positive out of it. This year, I was seen instead by Dr. Calderone. Or at least I found out it was him after I saw the signature on my prescriptions - he never introduced himself, nor did anyone inform me I wouldn't be seeing Dr. Yang. Instead, as soon as Calderone walked into the exam room, he looked up another patient's chart and spent several minutes talking about that patient's issues with his assistant. With several other exam rooms available (and presumably a personal office somewhere), why would he talk about a patient in front of a stranger? Once done with that, he turned to me and said, "your turn!" Looking at the computer screen where my test results presumably were on screen, he started muttering about what he was seeing; it sounded as if he doubted the information he was reading and was trying to correct it. He had questions about my contact lenses and it got to the point where I said I'd go home to find the box to confirm that what Dr. Yang had prescribed the year before. My confidence in him and his skills was rapidly waning. Now we're on to the exam, and he coughs in my face as he's looking at my eyes through the instrument. Seriously. We're in the middle of cold and flu season (I won't even go into covid and RSV...), and a physician can't even bother to turn his head before he coughs. Exam done, he tells me that nothing's changed since last year, and I can pick up my prescription at the optician's desk in the lobby. While I'd been considering buying a pair of glasses there, the optician (after keeping me waiting) simply asked if I needed to order contacts and handed me my prescriptions when I said no. Good thing I didn't get the glasses there. When I finally looked at the prescription before going to an optician, I saw that it's dramatically different from the scrip I got last year and didn't account for my bifocal needs. Either Calderone was lying when he said my vision hadn't changed, or he simply wasn't paying attention. I wouldn't have been happy to spend several hundred dollars on glasses with the wrong prescription. Either way I'm not going back. And I had a cold two days later. Thanks, Dr. Calderone.

The staff was very polite, helpful, and efficient. They saw me about 10 mins after my appointment…read moretime. I didn't need new glasses and didn't feel pressured to buy another pair. They provided me a prescription with my PD in case I got a pair elsewhere. Visionworks took my insurance when many other places didn't. I opted for an extra $20 for an optical coherence tomography image. It showed that I potentially have borderline glaucoma. Dr. Francesca Pinho explained exactly what happened and suggested a place for a followup. Thanks.

The Dr Zaky wasn't no longer there wish I was told but the Dr I saw was good…read moreThe atmosphere was wack .. not welcoming at all. I might have to find another eye Dr