A complete joke. I went into this store over 2 weeks ago to get an eye exam from these people (which the doctor was great, exam equipment a little dusty and grimy but I could deal with it because it was fast). I told these people I needed glasses because I'm constantly on the computer and they told me oh get transitional lenses. Ok whatever, as far as eyes I am 20/20 so whatever they say because I am ignorant to actual Optical Lenses. So I was looking at some shades and saw they had some Tom Fords (none I liked) so I told the lady (black one who says she "owns" the store- we will find out if she does soon), I had a pair of Tome Ford Penelopes that someone sat on that I bought from a well known store. So she says quick, "I can order them for you hun; whatever you need". So she said they would be 470. They are 385.00 at Nordstrom and Barney's but ok because I see you are money hungry and because I am taking a trip, I need these glasses asap. So here it is, 2 1/2 weeks later and no Penelopes. So I got a call Friday to come pick them up. I picked them up today. THEY ARE IN THE WRONG CASING and the box has no Marcolin sticker and the box had a different cheap sticker on them reading B8 Donna. Marcolin manufactures not just the glasses but boxes as well. So the whole shabang comes together. I have over 25 pairs of these glasses, as well as the same exact receipt from my old pair I bought UPC# 664689602346 is what my receipt has from legit glasses. Last week when I picked up my regular glasses, the lady put a pair of Christan Dior glasses inside of a Prada box and gave me a fake little black lens cloth. Oh my God I am so glad I paid credit and not cash. You know how much my bill came to for 4 pairs of glasses? $1937.00 which are all botched. My Penelopes are so lightweight I am scared to take them to a Nordstrom or Barneys to have them laugh at me!!! o.0 Unreal. I bet you these people won't see the likes of $1937.00. Then she was like today, "Oh do you want a different pair of glasses outside of the 2nd black pair your ordered"? So this means she never ordered the black pair just brown. I am so insulted, it makes no sense. Never buy eyewear from these people. Everything is questionable. I will be taking these to a legitimate Tom Ford re-seller tomorrow for my credit claim to get them evaluated. Listen to the Google reviews and stay far away. They odviously thought I was a fool. The lady had a nerve to say "Oh they came from Italy". 100% GHETTO! read more

Urban Eyes - Wrong box, NO side Marcolin sticker, wrong "suede" carrycase (suppose to be big flap fold case), the glasses are light and cheap - Eyewear & Opticians Near Me - Newark, New Jersey

This place just up and moved didn't tell their customers they were moving..i came to pick up my glasses come to this place and noone is there to help..i called the number on the door I spoke to someone once.they were suspose to call me and have someone bring me my glasses but of course I called her again no answer.so now I'm here with a pair of old broken glasses and I can't get my new ones cause their not answerin the number that's in the window..can someone please please get back to me asap read more

I LOVE this company. I've patronized Urban Eyes for over 25 years and have followed them from their old Wall Street location, to the 34th Street location, to the Times Square area, and currently to Newark New Jersey. My family and I have always had the best quality service from a professional staff coupled with the friendliest doctors ever. These guys know what they're doing. I've been wearing glasses since I was 20 years old and I would NOT let just anyone examine my eyes. I feel comfortable with Urban Eyes. Last year I had my eyes examine and picked out a really nice pair of Prada frames. One year later and as recent as this past weekend I am still getting compliments. My 18 year old son visited Urban Eyes a week ago, got his eyes checked, got a glaucoma test, picked out a really nice pair of Ray Ban frames with a prescription and left there thoroughly satisfied by the entire process as well. We were both equally impressed with the one week turnaround time for pick up and more importantly the glasses itself. Urban Eyes has the latest styles and a staff who will assist you with the selection process should you need advice with respect to i.e., color, shapes, style etc. I wanted to post a picture of my son and his new specs but, you know how teenagers are he said no so I decided to post a picture of me instead and my own funky fresh frames. I would recommend Urban Eyes to all those who want the ultimate optical experience and the latest styles with the best service and doctors ever! Keep up the good work Urban Eyes and, in the words of Arnold Schwarzenegger "I'll Be Back"! Love.... read more

I have referred family and friends to Urban Eyes in Newark. Every single one of them was thoroughly satisfied in finding this little shop on the corner of that busy downtown street, exceed their expectation at every turn. The selection of frames offer something for every budget and the professional service makes it easy to patronize this minority-owned business in our own community. I don't know what others are bringing in the door, but I always leave with satisfaction. read more