My best part of being at Eye Elegant Glasses was that the beautiful lady, attendant stayed by my…read moreside at all times. She gave me complete individual attention as I put my contacts on. All the attendants and including the doctor did not rush me even when the hour of them going home was near their time. Their personality, and hospitality was Great.

excellent customer service, providing extra help . I feel welcome when I come there , I would…read morerecommend this store

A complete joke. I went into this store over 2 weeks ago to get an eye exam from these people…read more(which the doctor was great, exam equipment a little dusty and grimy but I could deal with it because it was fast). I told these people I needed glasses because I'm constantly on the computer and they told me oh get transitional lenses. Ok whatever, as far as eyes I am 20/20 so whatever they say because I am ignorant to actual Optical Lenses. So I was looking at some shades and saw they had some Tom Fords (none I liked) so I told the lady (black one who says she "owns" the store- we will find out if she does soon), I had a pair of Tome Ford Penelopes that someone sat on that I bought from a well known store. So she says quick, "I can order them for you hun; whatever you need". So she said they would be 470. They are 385.00 at Nordstrom and Barney's but ok because I see you are money hungry and because I am taking a trip, I need these glasses asap. So here it is, 2 1/2 weeks later and no Penelopes. So I got a call Friday to come pick them up. I picked them up today. THEY ARE IN THE WRONG CASING and the box has no Marcolin sticker and the box had a different cheap sticker on them reading B8 Donna. Marcolin manufactures not just the glasses but boxes as well. So the whole shabang comes together. I have over 25 pairs of these glasses, as well as the same exact receipt from my old pair I bought UPC# 664689602346 is what my receipt has from legit glasses. Last week when I picked up my regular glasses, the lady put a pair of Christan Dior glasses inside of a Prada box and gave me a fake little black lens cloth. Oh my God I am so glad I paid credit and not cash. You know how much my bill came to for 4 pairs of glasses? $1937.00 which are all botched. My Penelopes are so lightweight I am scared to take them to a Nordstrom or Barneys to have them laugh at me!!! o.0 Unreal. I bet you these people won't see the likes of $1937.00. Then she was like today, "Oh do you want a different pair of glasses outside of the 2nd black pair your ordered"? So this means she never ordered the black pair just brown. I am so insulted, it makes no sense. Never buy eyewear from these people. Everything is questionable. I will be taking these to a legitimate Tom Ford re-seller tomorrow for my credit claim to get them evaluated. Listen to the Google reviews and stay far away. They odviously thought I was a fool. The lady had a nerve to say "Oh they came from Italy". 100% GHETTO!

This place just up and moved didn't tell their customers they were moving..i came to pick up my…read moreglasses come to this place and noone is there to help..i called the number on the door I spoke to someone once.they were suspose to call me and have someone bring me my glasses but of course I called her again no answer.so now I'm here with a pair of old broken glasses and I can't get my new ones cause their not answerin the number that's in the window..can someone please please get back to me asap

My name is Seeranie Sugrim I wanted to thank Dr. David Chu for helping me with my eyes. I was seen…read moreby another doctor for 10 years. He was unable to diagnose what was wrong with my eyes. But Dr. chu was a blessing for God for my eyes. I would recommend Dr. David chu for anyone who have eye problems. He is the best.

Dr. Chu is an excellent eye doctor and highly respected in his field. He saved my vision and I will…read moreforever be grateful.

The doctor is professional, however; everyone else in the establishment is not. Their to chatty…read moreamongst each other, right in front of customers. No proper phone etiquettes, no attention to detail, no professional encounters at all. My glasses came in and no one ever reached out to me. I paid for transitional lens and to notice on the first sunny day after I picked up my eye glasses, wait for it ....no transitional lens. I'm passed and I'm not surprised. I'm a busy man and I don't have time to deal with this unprofessional staff. The doctor really needs to pay attention to how her staff treats her patients, because in the end; her business will suffer. I'll be paying then a final visit for the refund of my transitional Len fees.

So I love my doctor and Ida. Been coming here for years. Aida is so knowledgeable with frames and…read morebrands. The doctor Chinwendu Anukwuem is great and very humble. She is def for her patients. I feel she does what's best and not what's better for her pocket. I really trust her!!!! Forever my eye doc