1. Susan Valenza Optician

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Nutley, NJ

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Susan Valenza Optician

5.0 (11 reviews)
Open • 10:00 am - 6:00 pm

Services - Susan Valenza Optician

Eyewear fitting

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7 years ago

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1 year ago

Susan takes care of all of her patients with all of these attributes: Friendly, knowledgeable, informative, patient, listening skills, KIND.

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5 years ago

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America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

2.8(25 reviews)
1.6 mi

All I can say is THIS is now my family's eye care center because of the immediate and amazing care…read morethat my son-in-law received (mind you, as a new patient) after an eye injury on a busy, BUSY Saturday at the Clifton location. We called ER's, Doctors & Medi-centers & were told to go to an eye doctor. So we started calling....America's Best told us to come right over. It was filled with people but we were third in line to see the doctor (Dr May Lee) and she was AMAZING! She was so caring and thorough and she saw right away that he had a indeed torn his eye open when he stabbed his eye with a sharp spoon handle (that was in his coffee cup) Each time he blinked he was re-opening the wound causing the intense painy. Her brilliant solution was antibiotic drops and a contact lense which acts like a bandaid for the eye wound!!! Immediately he felt relief!!!! (We would NEVER have gotten that solution at an ER since they do not have contacts on hand) She is wonderful and resourceful, I would never have thought about a contact for a "bandage" she is amazing! He left the office with a prescription for antibiotic drops & she is squeezing him in on Monday morning to remove the contact & look at the wound. She even gave him her number in case he has a problem on Sunday?!?! What doctor does that any more? She is a true GEM! I can't say enough about this location, if you are deciding on whether or not to try a new eye dr, RUN to this location! BTW, they only charged him $30 for the appointment! AMAZING! An emergency appointment anywhere would have been an arm & a leg but only they charged him for a regular visit price! What fantastic people!!!

I have always received exemplary service here and today was no exception. I had a bad fall recently…read moreand as a result one of my lenses popped out of my glasses and the frame bent. I walked in with no appointment and the technician told he would try to fix it without my getting a new frame. After lunch, I walked in again and he had fixed the glasses, cleaned them and given me anew case without a charge. I will continue to be a customer gladly.

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America's Best Contacts & Eyeglasses
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Upper Montclair EyeCare and Wear

Upper Montclair EyeCare and Wear

3.5(28 reviews)
3.0 mi
•$$

Great selection of glasses across all different price ranges. They are not "pushy" and will help…read moreyou out if you need help making a decision. They take insurance but will price out your glasses with any specials they have going on vs insurance for you to make an informed decision. Parking is easy in the back and only a short walk, or you can park on the street. Either way, it's metered parking.

I'm extremely disappointed with my experience at Upper Montclair Eye Wear and Care…read more I recently spent over $400 on sports goggles, and at no point during the purchase was it explained to me that, once the lenses arrived, only ONE employee was actually able to complete the job. Given that these are sports goggles and we are in the middle of sports season, this information would have been important to know upfront. On Tuesday, I called after being told that the lenses had arrived. I was told someone would call me the next day when the goggles were ready. Wednesday came and went with no call. By Friday, still no call, so I called because I actually need the goggles for the season. Unfortunately, the customer service during that call was incredibly rude and unhelpful. The employee put me on hold for more than five minutes, then came back and asked, essentially, "Are you sure you're calling the right place?" Yes--I was. She then hung up on me. When I called back, I was sent to voicemail. I called again about 10 minutes later, and eventually spoke with the same employee I had spoken with on Tuesday. I was then told that the manager wanted them to explain that there is only one person who can complete the job and that person is only there once a week, so "we'll see what we can do." That is not an acceptable way to handle a customer who has already spent more than $400 with your business and a returning customer. If there are staffing limitations or only one person qualified to complete the work, that should have been clearly communicated when the order was placed--or at the very least when the lenses arrived. I really wanted to support a local business, which makes this experience especially disappointing. Delays happen, but the lack of communication, poor customer service, and dismissive attitude toward my concerns were unacceptable. Unfortunately, I will not be returning, and that's a shame because I would have preferred to continue supporting a local business.

Susan Valenza Optician - opticians - Updated October 2026

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