Susan takes care of all of her patients with all of these attributes: Friendly, knowledgeable,…read moreinformative, patient, listening skills, KIND.

My wife, our two sons, and I have been using Susan for close to 20 years…read more We have from time to time tried other places, including the discount chain stores but always return to Valenza. Her personal service and selection of frames is worth the trip and cost. Highly recommended.

I saw Dr. Goldschmidt. I had no issues with this place. He was very polite and informative (ex…read more warning me which eye drops might burn / make my eyes feel funny). I had an appointment and was seen 7-10 minute after my scheduled (which is not bad). I didn't feel rushed through my appointment. I will return. :-) The front desk staff was polite via phone and in person. I had no issues with the appointment and I will definitely return.

Dr.Goldschmidt was very thorough and routine in his care. I was nervous coming to a new eye doctor…read moreand was honestly very sleepy after a long shift. I was in and out of the office within an hour and was not upcharged on every little thing (like I was at my previous eye doctor's office). I will be returning!

I've been to Nutley Vision for eye exam and glasses recently and absolutely loved it. Appointment…read morecan be easily scheduled online and the appointment reminder text they send me the day before is very appreciated. I was taking in for the exam the minute I was done filling up the papers. The doctor is knowledgeable and answered all questions. The girl that helped me with insurance and eyeglass purchase was very friendly and helpful. I received my glasses in four days. I will definitely be back next year!

I have been going to this optometrist for the past three years. I was so happy I found them. Their…read morecustomer service is on a top level. The office manager makes sure you don't have any wait time, always welcoming and always polite. Doctor Elena is very thorough, she explains things and spends time with her patients. She gives out samples and eye contacts arrive pretty quickly. The place is neat, you can purchase nice frames from them too!

I love this optician! Great service, lovely people. Very helpful and accommodating. They take the…read moretime and have the patience to help me find the right frames for my individual tastes and needs. I don't feel rushed. They never try to upsell, and they're very attuned to budgetary constraints. I'm always happy with my eyewear. Highly recommended!

I had o take the time out to write this review. The ladies…read moreat Valenza are AMAZING!! We have been patronizing this establishment for at least the last 7 years. My family and I get our yearly eye exam and then off we go to Valenza!! I feel like I have a personal eyeglass shopper. They take time out with my Eyewear selections. They give me their honest opinion for which style suits my face. I love them!! Highly recommend Valenza!!!

Fantastic service by Mr. Picillo and his family! I have been getting prescription glasses and…read moresunglasses from him for 30 years and I would not think of going anywhere else. He always goes above and beyond and helps you to fix any problems with your glasses after you buy them.

The women that are super help and so sweet. I messed up a few times but they were so patient with…read moreme. And one helped me pick out my lenses and I can be so indecisive. They had so much patience for me. It was such a welcoming location

Leaving this review on behalf of my husband - great service and really helped us out today. The…read morepeople are kind and location is very clean/well kept. Couldn't ask for a better experience today. Highly recommend this location! Thank you target optical team!

I have always received exemplary service here and today was no exception. I had a bad fall recently…read moreand as a result one of my lenses popped out of my glasses and the frame bent. I walked in with no appointment and the technician told he would try to fix it without my getting a new frame. After lunch, I walked in again and he had fixed the glasses, cleaned them and given me anew case without a charge. I will continue to be a customer gladly.

DISAPPOINTING and SHOCKING Experience at America's Best in Clifton…read more I've visited America's Best in Clifton twice, and unfortunately, my experiences were vastly different. During my first visit 9/26/24, the staff was exceptional. They were welcoming, attentive, and made the process seamless. I left with a great impression of the store. However, my second visit on 10/10/24 was a disaster. We were seated with Mariliz, and though she seemed polite at first, it quickly became clear that she was unprofessional, combative, disrespectful, ghetto all while still struggling to do the mere basics of her job . Felicia, another employee, had to assist multiple times. Felicia was excellent--professional, knowledgeable, and extremely helpful. She even stepped in to measure us for glasses because Maria wasn't allowed to, despite Maria offering. When corrected, Mariliz loudly said that it wasn't in her job description, so she wasn't going to do anything extra, and that they weren't paying her to do so, which felt extremely unprofessional and it seemed like she thought that would have impressed us, but nonetheless it didn't, but it did tell us that she was not cut out for any job that involved servicing the guests. As the appointment progressed, Mariliz's attitude worsened. When I asked if she was a new employee, due to needing so much help, she responded in a confusing and defensive manner, claiming she knew what she was doing but also didn't know how to do it. Her comments were sarcastic and contradictory. Then, when I asked for a breakdown of the total cost of the glasses before paying, she flatly told me I'd get the details after I paid, brushing off my concern entirely. At this point, I asked for a manager, hoping to get some assistance and to see if anyone in charge was aware of how unprofessional their team member was acting. Mariliz responded abruptly and with a sarcastic tone, saying that the manager wasn't there but I could call him tomorrow. This dismissive and non-caring attitude was shocking, and it was before she even gave me the total amount due. Things escalated when I requested to deal with Felicia instead. Mariliz became visibly upset, raising her voice, making sarcastic comments, getting in a stance to fight. Both my sister and I got up because in no way shape or form we are going to let ourselves get blindsided by an unruly employee. Mariliz finally storming off in an aggressive manner. Both my sister and I were stunned by her behavior. Mariliz even went into another room where we could hear her banging on walls, like she was aggressive animal trying to get out her cage. Felicia apologized repeatedly, but the damage was already done. The assistant manager Olga eventually came over, but shockingly admitted she didn't know how to handle the situation. She assured us that leadership would be informed and promised a follow-up call, whic never happened, which we already knew was going to happen because we were informed that she's a slacker at her job. As someone who manages over 100 employees, I found the lack of accountability appalling. No one in charge seemed to take control of the situation. While Felicia went above and beyond to try and salvage the experience, the overall service was the worst I've ever encountered. I cannot recommend this location based on my second visit unless serious changes are made to address the unprofessional behavior we experienced.

Extremely unprofessional and rude. Did not take the time to explain the process to me. It seems…read morelike all they are looking for is money. The receptionist I spoke to seemed very confused and kept putting me on hold. It would be great if I could speak to someone who knows what they're talking about I will be purchasing my glasses, and contacts elsewhere.

3 generations starting with me and now my grandchildren enjoy not only a professional relationship,…read morebut also personal relationships with the doctors we've seen and the support staff that have helped picking frames or fitting contacts or even keeping the kids busy in the vision therapy room so Poppa can have his eyes checked.

They have a cool array of frames to choose from and the staff are very kind. Very professional,…read moreclean, and comfy environment.

Came in for a routine eye exam and mistakenly signed the medical insurance form which was made to…read moreseem that issues detected and treated would be billed accordingly. The result was my mention of dry eye while wearing contacts being used to bill both vision and insurance for the same visit. I didn't receive any additional testing or treatment for this and the combined bill was in excess of 600. I now owe towards my deductible for a routine eye exam. Upon further examination, I brought it up to their front office and was immediately countered with a copy of my signature. The exchange here felt very contractual as opposed to medical and they only care about your diagnosis as a means of having more ways to bill insurance companies. Beware