Been going here for 10+ years. Quality and service better than anywhere else. High quality frames…read moreand lenses. I have no plans to get glasses anywhere endlessly!

Don is the absolute best. My son went to Don when we found out he would be needing glasses. Being…read morethat he was only a year and a half, we were a little nervous but Don made the entire experience exciting and positive. He started out by fitting my fiancé and I with stylish glasses (with a sun tint) to show Jesse how cool glasses can be. Jesse is now 3 and looks forward to seeing Don as his prescription adjusts. We will be life long customers of Levato Eyewear. Don is passionate about his work and is extremely knowledgeable and precise in his fittings. He truly loves caring for Jesse. Our glasses are always the perfect fit and he takes care of us right away any time his lens is scratched or frames are bent. :) We feel a part of his client family, and lucky to have found such a cozy lovely place. You're the best "Uncle" Don!

I have been a patient of James Tracey for over 10 years. I have keratoconus, and my previous doctor…read moresaid that the only solution was using very painful and damaging hard contacts. I decided to switch doctors and went to Tracey for an assessment. They said that I could most definitely switch to glasses and actually achieve better vision. This was over 10 years ago and I've been wearing glasses ever since, which has drastically improved my life. They are also extremely friendly as have a great selection of frames, Highly recommend their services.

I contacted them by phone and sent emails asking them to send me the results of the tests I took on…read moreDecember 6th, which I need for medical reasons, but they did not respond or send me the results that I am required to receive and for which I already paid. I am tired of asking for them. I will not go back to that place for treatment, they are not serious.

I was scrambling to find a place that would fix my bent sunglasses and I stumbled on Ridgewood…read moreEyewear. I walked in and was greeted with a smile and I asked if they fixed sunglasses. They immediately got to work and adjusted and made me try on a few times to ensure that they were not only fixed but also were properly adjusted to my face. When I asked what I owed they smiled and said "adjustments are free, come in any time!" and they gave me their card. I looked around and noted all the eyewear and sunglasses they sold all clean and neatly arranged. I will be back!

We went in there this past Saturday for glasses for my son. There were 2 people upfront with ZERO…read morecustomers inside. We had gone in asking for help to find some glasses for our son, one of the ladies leads us in the back opens up a cabinet and gives us a tray of plastic frames. She then tells us these are our options plus a section on the wall. She then leaves and doesn't help us with any questions. We start trying on glasses thinking it's very odd for no one to be helping us... when we see her walk by. We ask her 2 questions about color and options for fit which she gives us literally 2 word answers for and proceeds to walk away. It was clear we had more questions and could have used some help. I walked out with my kids and husband completely turned off by the lack of basic customer help. We were ready to buy at least 2 full package glasses.

As my visual acuity diminishes, so does my patience for ill fitting or poorly made eye ware. I use…read morean ophthalmologist for eye exams, but fitting glasses that reliably work for me is another matter. This not just about vanity or coolness -- how comfortably I see the world and its people and how well I interpret what I see/read is mission critical to my work and play. After some recent bad experiences elsewhere, I decided to give Maple a try and I am well pleased. They carry a nice selection of trendy frames and will fit your own frames with lenses if you wish. I like Persol and they retrofitted my frames perfectly with state of the art lenses and even adjusted my back up glasses so they fit better. Maple accepts insurance and in our case, this resulted in deeply discounted prices for the service, and I do so like a bargain.

I've been coming here for years for my eye care. I've found…read moreeveryone here courteous and professional. So the negative reviews are puzzling to me.

Simply - - The Best! Been his patient or years, including dual cataract surgeries. Answers all…read morequestions asked with a smile! Office staff has always been very pleasant and helpful. Office is immaculate!

Dr. Seidenberg is an excellent physician so I "held my nose" and put up with his rude office staff…read moreand condescending optometrist. I even put up with severe pressure by the doctor and his MA to get the covid vaccine - even after explaining why I hesitate to do so. When I returned 6 mos later, another MA asked if I had been vaccinated and informed me the doctor was no longer seeing unvaxxed patients. They could have saved me the trip by informing me prior to my appt about this change in policy. I will not support anyone who mandates any prior therapy or procedure before rendering service.

Dr Frasco is very thorough and caring. She asks detailed questions and is very interested in…read moreworking with her patient to proactively maintain eye health.

Dr Liva is great with his patients. He is knowledgeable beyond belief, takes time, shared a lot of…read moreinformation, is thorough, has great bedside manner. I could go on. Thanks Dr Liva! I highly recommend.

Stay away! zero customer service. Avoid at all costs. overpriced and up charges, asking them…read morequestion is not an option, you will be considered rude and demanding. When the "Dr" was finally coerced to taking my call she, under her breath yet obvious said "this is ridiculous" as she took the phone up to her mouth. THAT customer service?! not for my money...I can not use the prescription given and need to get another one. I wanted bi-weekly contacts and was given as script for daily's. I was not given the choice at the start and now I need to go elsewhere for a new perception...and pay again! I guess the "Dr" ASSumed I would be purchasing the MORE EXPENSIVE daily contacts from her. When I mentioned I would be purchasing from1-800-contact the "customer service" worsened and the rudeness doubled. I will say she offered another exam for daily's...AND PAY AGAIN! you can get the same exam elsewhere for substantially LESS MONEY. And ACTUAL customer service.

Well, apparently, if you call and have an accent, the employees would literally hang up on you…read moresaying "You got the wrong number" after the only word you said is "Hi".

Have you ever wondered why the protective coating on your prescription glasses will start to crack,…read morelook scratched, or fade in certain areas? I brought this problem to two different eye doctors, who all swore that it's some defect with the lens and that the lens I buy from THEM wouldn't do it. Yeah right... So when I walked into More Eyecare and mentioned this problem, Irving had an answer for me right away.* The customer service here was above and beyond amazing. Irving was the one who walked me around and this guy is SO willing to take the time to discuss frames and lenses and anything else about eyes with you. He really knows his stuff and is happy to make recommendations and keep things within a certain price range. So... I walked in thinking of only ordering a pair of lenses for my current frame. I walked out having bought the lens PLUS three pairs of sunglasses.** Although I was fine with the prior shape of my lens (I have a frameless, so the shape can differ), Irving went out of his way to suggest frames that will better job of complementing my face. He even went so far as to cut a sample pair of lens for me at half prescription so that I could see how it looked. Of course, this new shape looked better, and I was thrilled with it. Once we were set on the shape, hubby and I headed to the nearby mall while Irving went to cut the real lens. They then spent almost an hour helping me adjust the fit and bend of my glasses. As for the decor - It's not a huge store, but there are plenty of chairs, and a large comfy leather sofa in the middle of the room. There are two back rooms, both with sinks and a small tray of contact lens fluid and free contact lens containers for if you need to take them out, rinse them, or anything else. When I started to use the already opened contact lens cleaning fluid (which was close to empty), Irving said I didn't need to use that one and then he gave me a new unopened box of contact cleaning fluid that I could use there and then take home. The store has been quite busy on the weekends that I've been there, but no customer service is ever sacrificed. Chung, who is the owner of the store also works there and he's a bit more quiet and doesn't talk as much, but he knows his stuff just as well. This place is not open on Sundays, but there is another More Eyecare in Ridgewood*** that is open on Sundays. I've seen lots of people just walk in and ask to have some small aspect of their glasses/sunglasses fixed. I don't believe that each pair was bought from this store, but it doesn't matter to Irving and Chung. They are happy to help and are great at building a relationship with their customers and any potential customers that walk into the store. Lastly - Irving sold me on this new type of protective coating for my glasses that is dust and fingerprint resistant. I was hesitant because it costs about $75 more, but it was SO worth it! less cleaning, less smudges, I can touch my lens w/ my finger and not get prints. AMAZING. Also, if you have some discounts with your insurance, the price difference drops a bit too. 2 year warranty on the coating so if anything happens**** I can just bring it back to More Eyecare and they'll make me a new pair of lens. With this kind of customer service, I don't doubt that the procedure will be a breeze, should it be necessary. Lastly - depending on what you get and how many things you buy, there may be some room for negotiation on some of the prices. Not guaranteeing anything, but, yeah... you should definitely visit this store. ------------------------------------------------- * You'll have to visit his store to get the answer***** ** In my defense, one of the pairs of sunglasses was for my husband, and the other was a specialized clip-on for my prescription glasses. *** I think it's Ridgewood NJ ... Google Maps says the place exists, so that's good. **** See ***** below for the possible things that could "happen" to cause problems with the coating on the lens. ***** Just kidding - the reason the coating cracks or scratches is because you can't run the glasses under hot water to wash them. It must always be cold and must be cleaned w/ a nice paper towel thingy. Don't use the soft cloths they give you with your glasses for dust. Only use those for finger prints or smudges because the dust will collect in the cloth and cause scratching the next time it's used.

Purchased my glasses here and they started pealing after a few months. I asked for them to be…read morereplaced with another pair as it is clear the frame is no good and it will continue happening. Shah agreed to the price of $90 to replace my defective ones. I get a call 2 weeks later to let me know that my glasses were ready to be picked up and that I had a balance of $200. Her receptionist (probably the 4th I've known to work there since I've seen her) said the doctor won't come to the phone to further discuss this discrepancy. Only after I started posting bad reviews did she call to say she'd give me the frame and with a much cheaper lens for $99.99. I won't give her one more cent of my money. Don't bother with this place. Go to another place the stands behind the products they sell and that hold some degree of professionalism. Her frame selection is awful too, so don't waste your time. I should have ran out of there the minute I walked in. It never felt right and now I know why. Whatever you do, get it in writing because the people there keep switching and Shah won't keep her word.

Blues Brothers Ray band transition dark green. every option lens…read moreOut of pocket 600. store near home, parking most importantly like assistant manager.

I had a very nice experience at this location. From my eye exam with Dr Nicholas to the retail part…read morewhere I got my glasses the same day. JC helped me on the retail side and we were immediately besties! I cant forget to mention I love my new glasses that I got from them!

Professional front office Care The doctor is very upbeat,…read morepositive, knowledgeable, and thorough Great experience

They miss diagnosed me Was tested with machine that were not…read moreworking properly Will never go there again