Wow wow wow…read more Sugaring amazing job thank you Margarita Pedi amazing thanks Margarita SNS amazing thanks Margarita My new spot finally an amazing spa spot Check it out people you will love it !!!

This sugaring spot like many I've been to, have no hot towels. You really can't sugar without hot…read moretowels. No matter how talented the technician you will leave sticky. Also there was no pre-care. They do a Brazilian facial, but it's just like a scrub, which you should never do at the same time as a Sugaring or a waxing. Those processes are already physically exfoliating. With no hot towels, there is no way to open up the pores to loosen up the hairs so I had a bunch of breakage. I had regrowth within the week. Sugaring should give you about 2 1/2 weeks hair free. My technician was talented, but she only had a firm paste available to her so it was incredibly painful while she molded the sugar which shouldn't be painful at all. It was like dragging silly putty over my hairs. The walls needed another coat of white paint. You could see faint purple paint behind it. The bed is so rickety and narrow. There's no padding, I could feel the frame under my body. It was like laying on a wooden slab. My butt cheeks hung off of either side of the table. This is definitely not a double bolt treatment table, so all of the weight rests on a single bolt that could break. No windows no Plants. Nothing comforting.

worked here a while ago and she treats employees terribly. she lies to clients constantly and…read morepretends to be nice. There is a reason it seems like there is always a new front desk person and she has such a hard time finding "competent" help. She doesn't train front desk people and expects them to read her mind. She doesn't like when they are honest to clients about packages. She prefers packages to expire and then never tells the client even though she says they don't expire. Expects a mind reader. Lies and says she is sick when she isn't or doesn't want to see a client. Or blames the receptionist for her mistake. Have heard a lot of stories of "sensitive" receptionists because she makes them cry. She shouldn't be allowed to run a business I wouldn't trust her to do anything on me.

Always amazing treatments and results from Jen! Beautiful space, welcoming space, and great…read morecommunication.

I want to start this review by saying I'd been a loyal customer for almost 3 years and they lost me…read morefor shady business practices in the cash-grabbiest of ways. This has nothing to do with my perfect angel aesthetician and everything to do with the rude woman Bethany who was working the front desk. I had a monthly membership and have spent thousands with Chateau Glow. After my terrible experience, they did nothing to attempt to retain me or rectify the problem at hand. Yesterday, I came back to Chateau Glow after taking a break in my membership when I had to cancel my appointment in April to deal with a sudden death in my family. I spent $720 on a laser facial package for 4 laser facials in the winter and was alternating between laser and my member voucher until the package was used up (or so I thought). My last appointment was a laser facial, then when I came back to book an appointment, I was automatically booked for a laser facial without having asked for one and was expected to pay the cost of a one-off laser facial, a whopping $350 (minus 20% member discount) out of nowhere after nobody notified me of my package being used up or there being an additional charge in any of my confirmation emails, despite everyone blindly insisting that it was listed within the appointment confirmation emails. I've since checked 5 times to make sure I'm not going crazy, it's not listed. And if by some miracle it is listed, it sure is well-hidden. "The best they could do" after totally blindsiding me was applying one of my vouchers and leaving me out $125. Bethany at the front desk just blankly stared at me and insisted over and over again that I was wrong about the confirmation emails not containing the additional cost, eye-rolls and sighs all part of the A+ customer service experience. After emailing to notify the team of my bad experience and subsequent membership cancellation they did nothing to try to retain me and maintained the same confirmation email story. This business doesn't care if you spend $5 or $5,000 so long as they get their money.

I had a hydra facial with derma planning as my treatment. I really enjoyed my experience. It was…read morevery clean and relaxing. I just noticed most skincare spas use black bar type device that the client lies under. I guess that replaces the steam machine. I was wary of breaking out but I did not at all. I am happy the esthetician text me to check on my skin. I have curly textured hair and I was afraid of ingrown hair or pustules Anyhow it is best to become a member because it is $140 monthly I paid close to $200 for my first time visit I feel so encouraged to try more spas for facials

I had a really pleasant experience here- from check in, to the actual facial, to check out. The…read morefacilities appeared clean and organized. I had Hurieh and she was so sweet and knowledgeable! Would definitely come back!

It's unfortunate to see undesirable reviews since I had a great experience at this location from…read morethe moment I walked in. I even enjoyed the music. Lisa was nice and professional before my appointment and Stevie provided a fabulous facial. She did everything required and her extractions were precise. There wasn't much pain yet it's expected. If it doesn't hurt perhaps nothing is coming out. I had no bruising and my noise was softer than a newborn baby. And my interactions with the managerial team was excellent. If you have any problems, I'm sure the manager will rectify them and honor your feedback. Yelp is the last place you should grumble. I've had some subpar 60-minute facials, and the aestheticians still weren't able to expunge all of my pores. Most likely because I had to rev up my routine at home. As for the rodents, this is NYC and there's so much construction on Smtih St and I wouldn't want to live downtown period. I hope the issue was solved. At least some mouse traps. Looking forward to going back.

Unique Clinique Aesthetics is truly an exceptional place! The ambiance is absolutely gorgeous, and…read morethe staff is SO kind and welcoming. I originally went in for Botox and lip filler, but due to health reasons I couldn't get it. I really appreciated how honest and caring the doctor was. My health and well-being were their top priority which speaks volumes about their integrity. The owner Nicole is absolutely lovely! She is so warm, accommodating, and genuinely cares about every client's experience. Even though I couldn't get the procedure I initially wanted, I'm so happy I found Unique Clinique Aesthetics because I discovered their incredible massages! My fiancé and I had a couples massage today and it was one of the most relaxing experiences ever. I've now decided to get monthly massages with them for my chronic pain because they are just that amazing. I HIGHLY recommend this place for anyone looking for top-notch care, professionalism, and a truly luxurious experience! 100/10! :)

Great service, beautiful space, and kind staff. I will definitely be back! They took such good care…read moreof my skin!

I received a Kenalog injection at this clinic that resulted in visible facial fat atrophy and…read moreindentation. This was confirmed by other medical professionals after the procedure. I reached out to the clinic multiple times to request a medically appropriate corrective plan. I was polite, documented everything, and gave them multiple opportunities to help resolve the damage. They stopped responding and ignored my follow-up -- while I am still making payments for a treatment that permanently harmed my face. In my experience, there was no accountability, no follow-up care, and no attempt to assist once complications arose. If you are considering treatment here, be aware that if something goes wrong, you may be left to deal with the consequences alone.

the staff is very nice, decor is nice. 5 hydrafacials and 5 tca peels cost $1300…read more i had one of each. no hot towels for face, or neck. they use cheap hand napkins to wipe your face. they use tap water to sud up the facial cleanser for your face. for peels you don't get anything at all, not a go home kit, not a facial cleanser, absolutely nothing at all, just directions on things you should buy to use. my family member got 2 syringes of filler and 5 hydrafacials, $2,011. no hand napkins in bathroom. toilet paper lives on top of toilet bowl. your not even offered a bottle of water for the amount of money this company charges. be aware all sales are final i will finish what i purchased i will not return unless the service becomes better. update: the owner irena called my family member and was highly disrespectful and unprofessional. she threatened to refuse services which were paid for in full. due to how we were verbally attacked by the owner we do not feel comfortable completing our packages. i will not return to this byou location.

The new owners are super rude, the place used to be so clean and now it's completely different. the…read morenew people feel so entitled never returning! overpriced and no good services :(

It's unfortunate that I am writing this review because I'd previously had a great experience here…read more In fact I'd purchased a facial package and had 1 pass left. I received a reminder text about my appt on 12/18/25, but when I arrived I saw that the salon was closed. I have tried calling, emailing, and messaging through the website, but have had no response. I also just walked by and the salon is closed. This fall, I had wanted to reschedule an appt, but had tried numerous times and couldn't reach the front desk. Little did I know the situation would get much worse. Not sure what is going on with Soma. Very frustrated with this salon!

I cannot recommend Lisa enough. I've been going to her consistently for about a year now, and she…read moreis hands down the best wax specialist I've ever been to. From my very first appointment, she made me feel completely comfortable. Getting waxed can be intimidating, especially your first time, but Lisa has such a calming, professional energy that immediately puts you at ease. She takes her time, explains everything if you have questions, and truly cares about your comfort throughout the entire service. Her spa is peaceful, secure, and very private. She is extremely serious about client confidentiality, which I deeply appreciate. Cleanliness is clearly a top priority -- everything is sanitary and they absolutely do not double dip. You can tell she holds herself to high standards. What really sets her apart is that she educates her clients. She gives great advice on exfoliation, aftercare, and how to prevent ingrowns, which has made a huge difference for me. She wants you to get the best long-term results, not just a quick appointment. And the pricing is amazing. My Brazilian is around $45, which is incredibly reasonable especially considering current inflation. The quality of service you receive for that price is honestly unmatched. If you're looking for a clean, professional, welcoming environment with genuine hospitality, this is the place. Support local businesses that truly care about their clients -- Lisa deserves all the recognition and a 5-star rating.

Lisa did an amazing job on my eyebrows! I absolutely love how they turned out. She made sure to…read morecheck in with me throughout the appointment to make sure I was happy with the shape and look. She was professional, attentive, and really listened to what I wanted. Highly recommend Lisa if you're looking for beautiful brows!