Damaged shipment was going to take 30 days to resolve and I didn't have 30 days. Manager just…read more came back and took care of the problems I was having which I really appreciate

This location is exemplary. Service and material availability. They are very helpful and go the…read moreextra mile

Has been amazing for all the plumbing needs we have, we will always use Herrera, thank you for…read morefixing my drains and water lines. Very trustworthy service

Ernest is good people! He assessed my problem and did just what was necessary to fix it. It's nice…read moreto deal with someone that's honest and professional. He's earned my repeat business!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

We called Legacey Plumbing for an issue we were having. I was told directly there was a service…read more fee 60.00 dollars. & I schedule them to come out. They did a great job however there wasn't any transparency on fees. I was not told there was a diagnostic fee from the scheduler nor from the crew that came to my home until afterwards. I wasn't happy as I didn't have this in my budget. I had called the office to bring this to there attention and was transferred to a manager. I explained that these diagnostic fees were not told to me when I scheduled the appointment and when the plumbers came to my home and I wasn't happy. He said he'd get back to me. Never heard back! FYI. There's more than just a service trip fee with this company' beware they charge for a diagnostic fee also.‍

This is what nightmares are made of: Promised a 1-month project. It took them 5. The quality of the…read morework was amateur at best and catastrophic at worst. I never got a solid plan, they hard-sold me high, promising we would reduce it, just to make me sign the contract. (my first mistake) Of course, those meetings to discuss my priorities and reduce the budget, never came. My dream wasn't realized as they either vetoed, forgot or bumbled each feature of my design. Examples: I have a wavy wall, it took them days to correct the paint throughout the house, they flat refused to match my craftsman trim, they forgot my vented kitchen hood, vetoed my transom (they don't even know what that is), failed plumbing inspection three times and nearly blew up my house. (I'm not embellishing) Had to install the cabinets twice (ordered incorrectly and hung at the wrong height), the rough plumbing is so poorly done that the knobs don't sit right and turn lop-sided; failed to contain the renovation dust which covered even stuff inside cabinets and drawers throughout the house. The cleaning crew came multiple times and I still had to hire my own at a cost of $360, to get all the ceiling fans, fixtures, floors, etc. finally clear of dust and paint splatters. They scratched my hardwoods and damaged my stove. To top it off, they stopped paying the subs and one of them put a lien on my house, EVEN though, i was up to date on my payment arrangement. (Yes, that's totally legal, for some reason!) The drama continues as I need help correcting some issues that i don't feel I should have to live with. I don't have the energy to upload pics but maybe later. Just trust me; pick someone else. Signed, Exhausted, Angry and Broke

We got our kitchen remodeled through Creative Design & Build this year. From the very beginning,…read moreour project manager Eyal was with us every step of the way. We always knew what to expect, got frequent updates as the work progressed, and never felt rushed or confused by any part of the process. She really went above and beyond. The work actually got done on time and the crew did an amazing job getting everything secured and cleaned after the work finished. Most importantly, the results were fantastic - truly exceeded our expectations! Would definitely recommend to anyone looking to renovate or remodel in DFW.

Love working with the team at Builders Surplus. I have an older home so I want to do what I can to…read moremake improvements. I happened upon them accidentally and found EXACTLY what I was looking for. They are knowledgeable and so helpful. Will use them for all my home improvements!

Buyers beware these people are the ONLY ones who DO NOT GIVE YOU AN EXCHANGE, A REFUND, OR RETURN…read more!!!!on any purchases whatsoever not even if they make the mistake themselves As soon as you walk out those doors They have no form of sympathy or remorse They are just place butthoes no bs

I wish we had known about Elite Renovations sooner because they can do it all. Michael is a kind…read moreand knowledgeable professional who communicates throughout the project. We had a leak that caused floor damage so we found Elite Renovations to replace the hard woods. It was such a great experience especially because Elite had multiple teams who could repair the leak and paint and restore all damaged areas in a timely manner. Reasonable cost for such high quality work. Elite will definitely be my first call in the future.

Kitchen Reno. When Michael came to the house to meet us we told him our goal was to be able to host…read morea baby shower at the end of May. He promised us it would be ready and it was. Michael's team worked so hard and were always so kind, we were amazed at the quality of work and if something wasn't quite right he made it right. We had some unique requests based on the uniqueness of our home and it never phased Michael. He was always communicating to us when workers were coming and always checked in either by dropping by or by phone. We live in Rockwall county so it's a bit out of the way but he would come multiple times a week. Michael manages multiple projects but you would never know because he always knew what needed to be done or was outstanding. And special shoutout to Primo, Benny, Oscar!

Ivan has been so professional from start to finish! We had quartzite installed for our dry bar and…read morehe made the processes so effortless. He worked around my hectic schedule and made sure to be responsive if I had any questions. I would recommend Granite Republic to anyone in the DFW area. We will be using them again when we finish the rest of our kitchen and plan on using them for the rest of the house! The price and quality is unmatched.

Ivan at Granite Republic knows his stuff. We purchased a Cambria quartz countertop from him. He…read moreresponded to our initial inquiry right away. He drew up a reasonable estimate. We paid 1/2 up front. And 1/2 on completion. He ordered the counter top from Cambria. He sent his team to my home to take measurements. Finally, he directed his team into our downtown highrise to complete the install. The process was straight forward and well executed. Very much appreciated.

Still 5 stars. Yup. And the best part? HE FINISHED ON TIME…read more The work quality is outstanding. Any little thing I noticed was wrong, he immediately corrected. He even did things I didn't pay him to do, like paint the kitchen walls and even removed a stubborn doorknob from my bathroom door when I told him I didn't have the right tool. Isaias is my hero! I plan on doing everything else in my house (floors, bathroom, etc) and Isaias will be the person I call. Even his crew were the nicest people EVAH! Very helpful, courteous and exactly what a contractor should be... honest.

I highly recommend ICO Construction and Remodeling for any remodeling project. They recently…read morecompleted a full remodel of my large bathroom, and I could not be more pleased with the entire experience and the final result. The quality of workmanship was outstanding, and the project was completed at a fair and competitive price. From the beginning, they provided valuable design suggestions and recommended thoughtful adjustments that significantly improved the remodel's overall outcome. Communication throughout the project was exceptional. They provided daily updates, including videos showing the progress of the work and outlining the next steps. Any questions or concerns I had were answered quickly and professionally, which gave me great confidence throughout the process. In addition, the project was completed ahead of schedule, and the cleanup was immaculate. Their professionalism, attention to detail, and commitment to customer satisfaction truly set them apart. I would not hesitate to recommend ICO Construction and Remodeling to anyone looking for high-quality remodeling work and an excellent customer experience.

We had a great experience with ICO Construction. Everything went smoothly and turned out great on…read morethe building of our laundry room. We received timely updates and any unanticipated work was quickly added to a change order where we could review everything before they proceeded. Price was also reasonable.

The day of the install the lead man explained their process to me and expected end time…read more Everything was great and just the way I wanted. My family moved the furniture prior for a seamless install. My only complaint was the amount of waste of material.

I just ordered wood flooring that I would pick up. When I went to pick up, the fork lift driver…read morewould not try any suggestions to load over my trailer which has low sides. He dropped the load and left to go back in the store telling myself and the manager that he didn't get paid enough to help hand load on the trailer. The manager was very kind and help load the flooring on my trailer even though I had told her that she didn't have to help. you get two stars for the fork lift drivers attitude. Fork lift driver attitude is not exceptional service. I have had metal roofing and siding loaded on the same trailer by using straps under the material. Then straps can be removed after the material is on the trailer. LL needs to think about using this method.