This store is all about chic furnishings and true customer service! Every time I step in to look…read morearound, I am treated like family. They know my name and give me the attention that I need to purchase the right pieces for my clients. Great communication, reasonable pricing, "can do" attitude and really quality furnishings. Mitchell Gold, Global Views, Local Artists, etc..pop by b/c it's all so good it goes-DAILY. Highly recommend.

Love the unique contemporary pieces they offer a bit pricey but better than buying brand new. They…read moreall seem to be in like new conditions. Sales people very helpful and available. I also have sold some pieces there.

This is MY HAPPY PLACE!!!!!I have a been a customer since they opened their door. I try and go…read moreseveral times a week. They have exquiste buyers, everything for everwhere. I simply adore the people. I love David who is the famous floral guru. I love the front desk team they make me so happy. It is my Happy Place and I love seeing my buddies the kitties as they sleep and I am so grateful it is the finest store I have been too, I have also been a shopper at the other store as well for years. It is bigger plants, different inventory, not too many gifts but I have been there for 34 years as a customer. I LOVE LOVE LOVE everyone who works there and of course I have my favorites. So kind, lovley and I am the luckiest person in the world.

They are simply the best . Great service and selection. Feeling out of sorts just being in the shop…read moreis a pick me up.

I need another one just like it. Can you order one please? Please let me know. Nancy Higgins…read more 817-301-9778. Please let me know. Thank you!

This store is a hidden gem in the middle of Dallas! It's the next generation of Shabby Chic. I…read morecall it Sophisticated Chic with a bit of Shabby thrown in for good measure. Gorgeous styling shows off the eclectic offerings. Antiques and vintage finds are sprinkled among newer treasures. Abby, the very talented owner, not only has wonderful taste but makes beautiful faux flower arrangements. From Valentine's Day to Thanksgiving to Christmas, the shop is beautifully decorated for every holiday. Run, don't walk, to Ballard and Blakely!

This store is simply beautiful and I always make a trip there during holidays; they have everything…read morefrom the unusual holiday ornaments, garlands, trim, art and antiques. It's not cheap, but everything always looks worth the price. I have bought art before and have considered buying antiques. Whoever does the buying obviously has excellent taste (Mary Cates herself?). I have my eye on some furniture and also on some ornaments in "different" colors; so, I'll be back in this store next week. Why the low rating? I always feel like the employees could care less if I came to this exciting store. It's VERY rare for anyone to even acknowledge my entering the store. If I have a question, I would have to search the store for someone who would help me. Good service? No, not at all! If they treat other "potential" customers like I am normally treated, I would think sales would be effected, the bottom line; but they seem to be successful and their success makes me happy for the small business owners in Dallas!!!!! Keep buying these beautiful items and I'll be back soon to purchase! Someone has an "EYE" for beauty!

Best home interior store around! The bedding and pillow assortment is amazing. And her Christmas…read moreitems are spectacular!

I LOVE this store - nestled in Highland Park Village!…read more Ever since I moved to Big D and bumped into this store, this is one of my key go-to place in picking up unique, sweet, whimsical, and fun gifts for my girlfriends birthdays and for baby showers! I love their displays and the ambience of the store a lot! Always helpful and congenial is the staff! A wide selection of gifts to choose from - nothing I wouldn't like receiving myself! And, best of all - they gift wrap whatever bought beautifully! I am looking forward in visiting it and find that perfect gift for that specific special occasion again soon! Cheers!

I never write reviews but was so shocked by my experience at Madison that I feel it necessary to…read moreshare. I created a registry online for a bridal shower but with limited options online (which I have no problem with), I thought it would be beneficial for me to go in person to add items or at least create a list of recommended items to facilitate the gift-buying process for my guests. When I went into the store, one of the women at the register could not have seemed more displeased or bothered to be helping me. She was irritated that I had created an online registry in the first place and that I was in on a Saturday without an appointment. I reiterated that the intent of my visit was simply to add a few items, not to choose China and table placements (which of course would take much more of their time and attention). Neither women offered to help me (they weren't helping anyone else) but told me to just come back on Monday and to call the girl who is in charge of registries. I left completely amazed at the clear lack of interest to help me (or at least attempt to be nice and apologetic for not being able to help me), the rudeness, and the absolutely poor customer service. Madison has the cutest things (hence why I was going to register there) but unfortunately, because of this experience, will be very hesitant to return.

I have tried to go several times now. Left work early to go there to try and buy or order a sofa…read more Just had the gate shut on my partner and myself over a half hour before closing. No one answered my calls. No one answered the bell. Not sure what's up with this place, but the positive reviews all seem to be from before 2021. I won't be wasting anymore time.

NORMA AND EVAN ARE AMAZING TO WORK WITH! After visiting lot…read moreof high end furniture stores in Dallas, we decided to go there and check our their store. My first impression was Norma is passionate and knows her stuff. I didn't feel like she just wanted to make a sale. Norma and her husband spend two whole days with us after coming to our house and measuring everything to make sure we get what we want. We finally got all of our house furnished with their help! It feels magical! My family loves the outcome. Even my 5 years old can't stop talking about how beautiful our house is! You get high end furniture paying half of the price compare to lot of other furniture stores in Dallas.

Purchased the Chloe Velvet Coverlet, Chloe King Comfortlet, (2) Chloe King Luxe European pillows,…read more(2) Moderne Standard shams, and a Silver Fur rectangle decorative pillow. The only things that hasn't faded is the Silver Fur rectangle pillow. I spent around $3K for this collection in 2021. I only use bedding for display and remove nightly. The bedding has never been slept on. I've reached out to Lili Alessandra the first time via phone on 8/8/25. I was asked to email photos of bedding which I did. I was suppose to receive a follow up call to discuss a resolution on 8/10/25. Also was told samples of similar colors would be mailed for me to look at. I was told the color I have was discontinued due to issues with fading in areas. I was told to try a product called Magic wrinkle release saltless and I can find it at HEB. I didn't try the product due to not wanting to cause additional fading or damage then what I've already experienced. I wrote a review on Lili Alessandra website after no response from designer on 9/20/25 which goes directly to designer for review prior to being posted. And of course my review was never posted nor was the photos I attached of bedding showing all of the fading and discoloration. I tried posting the review again on 10/20/25 and Lili Alessandra blocked it from being posted for the second time. After extensive research I can't find any negative reviews about Lili Alessandra high-end bedding. I've come to the conclusion that it's because the website will not allow any unfavorable reviews to be posted. Lastly, I reached out the high-end bedding boutique called Linen Boutique in Dallas, Texas where I ordered the Lili Alessandra collection, and I've been unsuccessful in receiving a call back after spending around $3k on bedding I only use for display on my bed. Be aware when purchasing from Lili Alessandra and always question why you can't find any reviews on the website regarding any of the bedding.

The expensive sheets I purchased were horrible. It was a total waste of money. I regret doing…read morebusiness with the Linen Boutique. George Sowan 972.854.8505