First visit was to MCGS in July 2021. We did not want to wait until 2022 for our furniture. We wanted to buy off the showroom floor. We were only given one option for an entertainment center for our living room. I should have known then that of a "decorator" can only give you one option..LEAVE IMMEDIATELY.
We have been lied to by Rori Rhodes, Teresa Higdon, and MCGS concerning the delivery of our furniture. Apparently I am supposed to know the definitions of "Ready to Ship", " In Transit" , and "Ready for immediate delivery" actually mean 4-6 months, or in this case MAYBE the end of January, 2022....unless the factory in Vietnam closes AGAIN.
Rori Rhodes, NEVER told us about any issues until pressed repeatedly. Today, December 22, 2021 she admitted that out furniture is indefinitely delayed. We paid by check, which means we can not file for a refund under our credit card. Now I know why she didn't want to take a credit card, because we would have been protected.
Order whatever you want online, don't go here, they are doing the exact same thing you could do, and you would have more protection and you wouldn't have to pay the extra 20% for her "services".
My furniture doesn't match. My personal belongings are still in black buckets with yellow lids from Home Depot. My bedroom side table is a bucket. I have a 300 lb+ coffee table I can not move to clean under.
I trusted Rori Rhodes and McGannon Showrooms... for what? $63,000 later I have no shelves, and I am living out of buckets. We went $13,000 over budget (and we were willing to spend more) to live in our beautiful condo that we have worked our entire life for. The pictures are reflective of the current state of our condo. I sold all of my furniture in late August/ Early September because we were going to get our furniture "any day now", but still nothing. There are no answers from anyone at MCGS or Bernhardt Furniture after multiple emails and phone call read more