Man! I'll never do business with Mountain Rentals in Loveland!…read more My kids and I rode our bikes from northwest Loveland to Dairy Queen today, and my son's handlebars needed to be tightened. I have no clue how the Allen screw loosened, but they kept rotating while he was riding. So after getting an ice cream we rode over to Mountain Rentals and I sent him inside to ask to use an Allen wrench. He came back out a minute later and said he couldn't do it. So I went inside and smiled and said, "Hey his handlebars are loose and we would like to just borrow an Allen wrench. We can stand right there by the front door and it will only take like 3 seconds." The dude refused. He said, "The shop tools are only to be used inside the shop, and we don't work on bikes." I'm honestly floored he would refuse. I bet you could walk into 49 other shops with tools and they would gladly offer goodwill to a community member in an awkward situation--potentially dangerous, even.

Great gear, great service! the team is knowledgeable and friendly. we're just hoping for more snow…read morethis season. love my gear, especially the rear entry boots. So much easier to step in and out of. than you for listening and fitting me correctly.

Everyone at Laughing Grizzly were friendly and professional. They have an awesome assortment of…read moregear and flies, and the guide Sarah Was on of the best guides we have ever had. She went above and beyond for my wife and I. We got some personal first with gorgeous wild Brookies, browns, and cutthroat. We will be returning to them soon.

I wanted to share my experience with Dick Shinton who is the manager at this fly shop. He donated a…read more1/2 day guide trip to an Orvis event that I won through a raffle. I contacted him to set up the day and we picked a date. The day was coming up and I hadn't heard from him so I emailed him and tried to confirm. He responded saying his boss had had an emergency and he needed to work that day. We rescheduled for August 20 another month out. I confirmed a time and a place to meet. I drive two hours and stayed over night and took the day off work as did my brother. We showed up at the laughing grizzly at 7 am as Dick had set. He never showed up. We waited for an hour and he never came. This is a very poor representation of the shop and very bad customer service. Dick does not follow through or keep his word. I will also contact Orvis and let them know about this. Be aware that if you book a guide trip with Dick, you will have to confirm repeatedly and them hope he shows up. I went to the fly shop to ask him what happened later this day and he said he forgot to tell me he couldn't do the trip again. Wow. So disappointing.

I ordered some plates from here hoping they would fit on some skates I already had but no such…read moreluck. They offered to put the plates on for free. I live in California so I needed to mail my skate boots and the plates back to them for installation and all they charged me for was the return shipping which was only $10. This was such a good experience I will definitely be ordering from here again. Thank you Skate Ratz

I was in desperate need of a pair of skates. My local skate shop was all out of stock so that's how…read moreI found Skate Ratz. There online shopping was easy and reliable. They had many styles available that were reasonable and in stock! I ordered my skates on a Tuesday and received them on Friday! Thank you Skate Ratz for making my skate dreams come true!

This was a great experience! It was my first time. Addison explained everything beautifully and…read moreprovided clear instructions about where we were allowed to go, etc. she got us in the water and off we went. We decided on an hour because of weather that was coming in. For my first time, it was the perfect jaunt.

The boat was fun, but we spent almost a combined 45 mins/hr on 2 diff occasions where the boat died…read moreand we had to continuously keep trying to start it. It was very hot and with no breeze from moving on the boat, we were baked. Definitely was a beautiful view and I love the Rez, but the boat itself was a bit frustrating. They said they are getting the boat fixed asap, so hopefully it will be resolved.

Terra was phenomenal! Truly, Terra was knowledgeable, thoughtful, and brought a certain magic to…read morethe entire experience. Having worked as a whitewater rafting guide for ten years, I was impressed with Terra's careful planning, precise and flexible strategy for the day, interpersonal skills and conversation, and total passion for fly fishing. If you're headed to fly fish, I couldn't recommend choosing to go with Terra more!

We went on a private guided trip as complete beginners a few weeks ago. Issac was our guide and he…read morewas incredibly helpful and really made us feel confident doing something new. Issac suggested going to RMNP for our trip and that was a spectacular suggestion. We had lots of time on the water and overall really enjoyed our experience. We felt like the guided trip was well worth what we paid for.

I've been a customer of Louisville Cyclery since I lived in Sagamore, before the fire and before…read morethey moved across the street. This used to be a great shop. Small town vibe, fair prices, people you wanted to give your money to. That shop is gone. Since the move, the prices have gone through the roof and you get nickel and dimed for everything. I stopped bringing my bike in for tune ups two years ago because the cost stopped making sense. Today sealed it. They charged me $32 to add two links to my chain. That's $20 labor to "install chain" plus $11.98 for two SRAM power links. Thirty two bucks to clip two links on. I get that parts and labor cost money. But this is a shop that has quietly priced out the everyday rider who made it what it was. I live in Erie now and there are better options closer to home. Won't be back. Its too bad, because the owner has always been a great guy when he's around.

Visited the shop and experienced quick and knowledgeable service from the staff. They had lots of…read moreexperience and feedback on their products, and gave me a great deal on a used bike! The employees were very friendly and easy going, like swinging by a mom & pop shop.

This was my very first time visiting REI, and I honestly wish I'd stopped in years ago. I recently…read moregot into hiking and plan on doing the Colorado Trail this summer, so I've been slowly gathering the gear I need -- and this store is a dream for anyone who loves the outdoors. The moment I walked in, I could tell this place was different. The employees don't just sell gear... they actually do the activities they're talking about! They're extremely knowledgeable, super friendly, and genuinely excited to help. Whether you're a beginner or experienced, they make you feel welcome. The store itself is huge and so well organized. They have every brand of sleeping bag, tents of all kinds, the cutest and most functional outdoor clothing, and tons of boots and hiking shoes. Their sales section is great too -- lots of solid deals. They also offer a membership for $30 that comes with discounts, perks, and a bunch of benefits that easily pay for themselves if you're active outdoors. But even if you're not a member, the gear is still top-notch and worth buying. If you snowboard, ski, bike, hike, camp -- honestly, any outdoor activity at all -- REI has you covered. I'm officially obsessed, and this will definitely be my go-to store as I prep for the Colorado Trail! Last but not least, I want to do a special shout out to sarah.And brian, who were this store associates that helped me and they were amazing

Well, it's an REI location in Loveland and can you really ever have a bad day in an REI? Good…read morelocation, on the small size, but still a good selection of outdoor items and convenient if you're headed up to RMNP or north to Wyoming. Located just off I-25 right across from the In N Out.

I've bought two bikes at the north shop. The buying experience was excellent…read more Moreover, the service team are fantastic. Chris and team do a great job, on time and on budget. I've had them convert my four year old bike to 1x11, multiple shock services as I ride my bike a lot and a few repairs due to rider issues. I do some of my own maintenance and they are always available with suggestions or insights.

One of the best bike shops in Boulder. My go to for maintenance and out of the door bike repairs…read more Awesome staff.