Got a pedicure this week at Lavender. It has been a couple years since my last one, so it was a big…read morejob. Excellent exfoliation, my feet look new! Great job with the massage, sugar scrub (deluxe pedicure), trim and beautiful job coloring my nails. I got the regular polish, not the gel. I will be back!

This is such a great place to get your nails done. The owner was super friendly and very meticulous…read morewith her work, which I appreciate. I liked that she didn't rush and put several coats of powder on. It's a very small shop, so I would recommend calling ahead. The quaintness of it is nice.

I have always gotten my nails done, but when I started going to Michelle at American Nail Divas, I…read moreloved it even more! The place is always so nice and clean, my nails last forever and they actually care about you AND your nails!! If Michelle doesn't like something she did, she will redo it until it has met her standards, which I respect. Highly recommend you making an appointment!!!

These ladies, Kim & Alexis are the absolute best! Not only do they have full knowledge of true…read morehealth care for your nails, they also are amazingly skilled at nail art. They have every kind of nail options available, things you didn't even know existed. They are always amazing, cheerful, professional, and they put pintrest to SHAME! I love my biweekly visits and will never go anywhere else for the health and beauty of my nails!

I was visiting Syracuse from Silicon Valley and decided to try Fresh out for a manicure. I'm so…read moreglad I did! Everyone there was more friendly than any nail tech I've ever experienced in CA and the manicure was excellent and reasonably priced. The salon is in a cool converted home and truly seems part of the neighborhood. It smelled delicious inside - I never got even a whiff of that usual antiseptic strong nail spa smell. I needed acrylic nails removed and was dreading the usual discomfort and rough treatment of having them chipped and drilled off. Instead they were gently removed and my nails beneath were preserved. I'm embarrassed that I cannot remember the nail tech's name but she was amazing. She suggested a dip manicure and they had lots of great colors to choose from. The experience was completed with a wonderful house made gingerbread hand scrub and lotion. I left with awesome nails and also bought a tub of the gingerbread lotion. Thank you Fresh Nail Lounge & Spa!

Beautiful and relaxing atmosphere!…read more The Nail techs are excellent! They give the best facials and Massages!

Uneven length uneven polish application. I was so frustrated the entire time I was there. The lady…read moreseemed like she didn't really know what she was doing. She didn't talk to me to see how I was doing or anything. I should have known better.

I was a walk in yesterday. I waited an hour. No problem. The attendant that was assigned to do…read moremy nails was friendly at first, smiling while escorting me to my seat. It was clear that she didn't speak English, but I've encountered non English speaking nail techs before. No problem. Throughout the service, she seemed interested in knowing if everything was alright, and it was. What happened next, stunned me. I mentioned that the polish was too thick on both of my great toes. Before I could finish my sentence, she said "it's your toe, your nail have hump". Nope. No hump. Never hump. The manager came over, examined the nails, saw the problem, and took over. By now it's past closing time and everyone was like getting ready to leave the building. My tech rushed through the job and the fingers turned out horribly. I'm so disappointed in the service and the customer service as well! I won't even consider going back there for a fix. I can only suggest that unless you're desperate, find another salon!!

Bri did my wedding hair and makeup and it came out STUNNING. She's a true magician, and works hard…read moreto provide the absolute best result. I frequently leave salons a little disappointed, and I thought maybe my hair just wasn't suited for the look I was hoping for. But Bri was able to give me the stunning balayage I had always wanted, with beautiful tone and dimension. Attached are pictures of the stunning hair and makeup she did for my wedding day. She books up quickly (rightfully so), if you are looking to book with her for your wedding give yourself several months in advance! I cannot recommend her enough!

Danielle cut my hair and did a wonderful job! I explained what I wanted and she did a great job…read moremaking it happen, my hair came out way better than the last 3 places I've cut my hair. You can tell when your stylist knows her stuff and asks you where you part your hair, how you do you hair each day, etc. The salon is very modern looking and is kept up very well. There are plenty of products that you can buy and they use many during your hair cut so you can see how they would work in your hair. Prices were very reasonable and the staff was very kind.

I really hate having to write this because I actually gave this nail salon multiple chances, but…read moreI'm honestly disappointed, more with how my concern was handled than anything else. I came in last Tuesday to get a full set, my daughter got a full set, and I also got a pedicure. Everything looked fine at first, but the very next day my nails felt a little loose. I didn't think too much of it, but within a few days one nail popped off and then another one today. This isn't my first issue here either. The first time, I ended up with an infection in my thumb and I didn't say anything because I couldn't prove where it came from. The second time, there was so much gel pushed back on my nail that it was actually uncomfortable and affecting my nail growth. I had to come back to have it fixed, and even then some nails were already lifting. So now this is my third experience, and instead of someone saying come in, let us take a look, I was told they only guarantee nails for 24 hours and I'd have to pay to fix them. That just didn't sit right with me. I even asked if that policy is posted somewhere for customers to see, and I never got a clear answer. At this point, it's not even just about the nails, it's about customer service. When someone comes to you with a concern, especially after being a repeat customer, the response matters. Because of this, I will likely not be returning. I'm not one to leave reviews like this, but I think people should know what to expect.

went to get my nails done last night and brought a picture of how I wanted the design she did not…read moredo the design. I wanted it to nails are bumpy rest are straight. I go back today to get it fixed by somebody and sat there almost 2 hours and as they continue to take other people that did not have appointments in front of me absolute horrible customer service, absolute, horrible nail tech horrible

The price is amazing especially for the great care and attention to detail you get. Love coming her…read moreto get my mind off of things.

I booked a Gel X Nail removal and a perfect Manicure with regular polish through their online…read morebooking service. Upon being sat, the technician asked if I wanted a gel manicure. I said no, regular manicure. I received and paid for a gel manicure, which was a higher price. I'm sure I could have argued, but I had dinner plans and hate confrontation. The Gel X Nail removal went pretty well, but I was nicked by the electric file no fewer than a dozen times. It wasn't particularly painful, but certainly wasn't pleasant. I also heard the staff speaking poorly about customers and their accents which was not very welcoming. The manicure itself was fine, though there is a lot of color bleed that I'll be touching up myself.

Came to have my brows done and I was highly satisfied with the job they performed at this place…read more Will definitely come back

The lady is nice but I am disappointed in her business practices. She isn't consistent with how she…read morecharges. I went to get a nail fixed that broke after one week and she caused me to bleed after a human error she made and she still insisted I pay for this small service . She would have lost 5 dollars yesterday and instead she's losing my business and anybody else that listens.

Personally, I would have given the establishment a two based on the quality of my manicure…read more However, I have had two good pedicure experiences. The quality and longevity was there. The workers truly are kind and it is a clean establishment. My manicure was awful, lasted maybe a week. Was gel French. I mentioned that I thought the color looked cracked and I could see my old nail polish underneath and the nail teach that's what the picture looked like. I personally didn't feel appreciated as a customer with that response, as it was for a wedding and I would've preferred it looked how I wanted. Before this year I had had good experiences with BV. I hope they can fix these issues because it is certainly an expensive experience to not be great.

I was in a pinch before vacation and was already at the mall so I figured I would cancel my nail…read moreappointment elsewhere and try this place. I asked for dip with tips and a regular pedicure. The nail tech who did my pedicure was unhappy with the fact that I chose the regular pedicure and kept trying to upsell me. She was unhappy I chose a light color on my toes because it was more coats. She continued talking in a different language the whole time which made me feel like she was talking about me. She used gel polish and didn't even ask if I wanted it or that it was $12 extra. I found that out at the end. I was a walk in so I didn't mind waiting but I was told "15 min" and it was like an hour. The woman who did my nails seemed to be rushing. She forgot to turn the UV light on and blamed me for not telling her. She filed excessively and never pushed my cuticles back. I asked for short and she didn't even ask what shape she just filed square. The nails turned out pretty good but the experience wasn't great. It was very expensive and I know nails are expensive hence why I only do them for special occasions. The fact that they didn't even tell me about the up charge on the toe polish really upset me seeing I chose the basic pedicure for a reason. I was there for 3 hours. It's been a week and 3 of my nails broke at the cuticles and peeled off. I paid for dip which is supposed to have better hold up. I will not go back and I don't feel comfortable going back in and having them fixed because they already look grown out. Save your money ladies.

Zero stars. Place is so dirty and manicure was awful. Crooked cut. I had to ask her to file. She…read moreused the electric tool at full strength burning my nail. Do not go.

I left shortly after my pedicure began because of the condition of the shop. I came with a friend…read moreand we were told only one of us could go at a time. It was uncomfortable having the pedicurist groom my nails while my friend had to simply sit and wait. The tools were coming from a jar that did not look promising. Nothing in the shop truly looked sanitized. Zero privacy if you want a wax or eyelash extensions. We both felt guilty leaving after 10 minutes but honestly were concerned about hygiene issues and/or transmissible diseases through the tools. Unfortunately I will not be back.