They are really good about keeping their appointments on time, which I appreciate. I go to Kim for…read morea dip manicure and Tai for a pedicure. Both are sweet, attentive, and thorough. When they are done, I really feel like I've had a day at the spa!

My usual salon is closed on Mondays so we came to JoLi. The lady was nice and took my 12yr…read moredaughter. We showed a photo of pink and white French top nails with tiny bows near the white tips. She said yes I can do this. She got to work adding tips and dip for my daughter's nails and I took a phone call. It was 6:30 when we arrived and 8:00 when she finished. She struggled with the bows and when I went up to pay my daughter had basic ALL WHITE nails, no French tip, with big blue bows. Not what we requested at all. The total was $60! for nails we didn't even ask for. My daughter said it looks like she painted the bows herself. see photos of what we asked for versus what we got. It took her so long to do this, I just paid and left and won't come back.

Today was my first visit .. and it was beyond my expectations, which says a lot, because finding a…read morenew salon after your favorite one closes feels a little like dating right away after getting out of a long relationship lol Booking online was effortless, and I had no trouble finding an appointment that fit my schedule. Before I walked through the door, they had read my note about being a migraine sufferer and were prepared to make me comfortable. That level of thoughtfulness is rare. I chose a less busy time to further help my situation, but to my suprise they were fairly busy on a slow day. No doubt people are very happy at Wynn Nail Spa. This is clearly an established business that knows how to take care of its clients. The owner is on-site, actively involved, and genuinely connected with both the staff and customers. You can tell customer service is something he does naturally .. it's important to him that you come back. The salon itself is absolutely beautiful, whimsical, upbeat, fun music, without sacrificing professionalism. Complimentary water and soda, a generous selection of services, massage chairs, clean sterilized tools, and a team that is genuinely talented, kind and respectful -- made my experience relaxing from start to finish. I honestly wasn't sure any salon could live up to the one I had been going to for over 15 years, but after today, I feel completely confident that I've found my new salon and .. my person.

I've been here several times and had a lovely experience, all because of the detailed service Lee…read moreprovided. Highly recommend.

Loving the pedicure I received from Phan, my feet are overjoyed with the time shevtook to make sure…read moremy nails were done right. As we age our nails get tougher and need more tender loving care.

Throughout my service, I noticed multiple employees repeatedly staring at me, talking quietly,…read morelaughing, and watching while the pedicurist worked on my feet. Whether intentional or not, it made me feel insecure, unwelcome, and judged. Additionally, I was denied a drink at 6:15 PM because "the manager had left" despite the salon being open with several lounging employees. Then there was the manicure. At first I thought "maybe she's going to clean it up?" But when she started packing up and left, I realized she was actually leaving my fingers like this. This was not done to a professional standard, the cuticle care was rushed and poorly executed and the polish was streaky and uneven. The woman who worked on my feet attempted to fix my fingernails but it quickly became clear it couldn't be corrected without starting over- which wasn't possible given it was 15 minutes to closing and I had my birthday dinner reservations. Feeling drained and just done with the whole experience, I asked her to remove the polish and I documented the process to show that I gave the salon the opportunity to make it right. There was no offer for me to come back another day to have it redone, and I left feeling significantly worse than when I arrived.

Walked into this shop today and halfway greeted by a lady in the first chair closest to the front…read moredoor. She made a terrible first impression when she rudely asked how she could help me. I asked her if I could get a manicure, to which she replied, "I don't have the time... I'm fully booked". Mind you there are 3 employees standing around while she works on the only client in the whole place. She also never asked if I had an appointment. I had to ask her again just to make sure my ears were working right lol... "You're fully booked"? Completely comical. I left right out shaking my head, but not before telling her to Have a blessed day... with an empty shop and selling what looked like dusty counterfeit purses she should be more humble and welcoming to customers. Maybe she just wants big ticket customers? (I'm a great tipper but she wouldn't know that by turning me away) Or maybe she doesn't want brown skin people in her establishment. First and last time I'm stepping foot in there.

Loved this salon. I went for the first time a week and a half ago. I had a morning appt on a…read moreThursday. Prices were very reasonable. I got a combo mani and Pedi with cut down for $46. The service was very polite, professional and thorough. I'm new here in Allen. Didn't care for some of the Google reviews I was reading of other salons near me. I asked a cashier at the store for a referral for a good pedicure, as bad she suggested this place ... Not on any Google reviews. As a retiree, I appreciated this calm and wonderful service. Hadn't had a pedicure in 6 months. The nail practitioner did not make any rude comments about the condition of my toes. I hadn't done much but cut them down. I plan to go there every month. Loved the way she mixed oil with cream and massaged my arms, hands, calves and feet. A+

Always great service and they do what they can to make sure I'm pleased along the way so it can be…read moreadjusted if needed. I'm always very relaxed during my service(s).

Nexgen has truly set the standard for some amazing manicures. The attention to shape, color,…read moreevenness, and perfection is untouchable by neighboring nail salons! I was recommended by a close friend to Angel and I have not been to another spot since. Angel is truly the absolute BEST! she takes her time and gives quality. Go here!!!

This is a great, no flairs nail salon. Best to make an appointment, it's not a factory to move…read moreclients through. If you want thrones and wine, this isn't your spot. If you want meticulous work, but speedy, these are your gals. Not rushed, but experienced. Also - if you want trendy designs, again - probably not here. But ask maybe they can! Very clean, very organized - the ladies are sweet and want you to like your nails.

Super nice and accommodating group of gals ! I was super pleased with my entire experience!! Quick…read moreshellac full with a massage included. Only drawback was there was a super annoying lady who thought she ran the place, running her mouth and making comments about what I was getting done. Oh well - I guess when you go to the same place your whole life you feel a sense of entitlement. Without her this would've been a 10/10 recommendation, but I'll give it a 9/10!

This is my second time here and again I love it! Always a good experience they are two for two at…read morethis point lol as soon as I walked in, I sat right down. I was helped immediately I got in and out in about 30 minutes I didn't get cut all the instruments used were sterilized. The nail techs are all friendly and the work is excellent quality. Last time I got an acrylic fill with regular polish this time I got an acrylic fill with gel polish. Both experiences were great... When I came in for the regular polish, Amy was super helpful and making sure that they fully dried and she contributed every way that she could to make sure that they were solid before I left so they wouldn't mess up

One of the good quality nail salons I have come across. Set in a decent and accessible area in…read moreAllen- it has great options for both mani and pedi! I think the prices are well in reason! Plus everyone you come across are good at their art with no exceptions.

Very good service here each time! I've just been getting basic manicures and pedicures. Nobody is…read morepushing you for extras, which I love that about this place!

They got me in super quickly! My daughter loves to chat, and they were so patient--listening to all…read moreher little stories and answering every little question she has! Ann definitely made her feel comfortable, very sweet and I had Tai, and he did a great job in my pedicure! I'm extremely happy with their service!!