Same reason others gave one star- scheduling issue. Not reliable. Same reason others gave one star- scheduling issue. Not reliable. read more

I've used them a few times, but this time they did not clean the downspouts. they've promised they'd send someone out "in a couple days." 3 days and counting. No more after this. I'm not paying for shoddy, unfinished work. read more

Scheduling a gutter cleaning was easy. They showed up when they said they would and got the job done fast. It was a little freaky, because to do the job fast they were walking on my roof and you could hear it inside the house! But literally it took them 20 minutes for our home. They left the invoice in the mailbox, I called to pay and they called back a day later to finish the payment. Easy peasy. The rates were reasonable too! We found our gutter guys! read more

Highly recommend this company. Alejandro and his partner arrived on time to clean our windows for our house. They were both very professional and courteous. Our windows look amazing! read more

We used this company to clean the inside and outside of our windows. We have a ton of windows and the company did a great job cleaning them. They were efficient, responsive and did the job well. Pricing was also very fair. read more

They came and cleaned my gutters and even took away the debris! They left the invoice on the door with no pressure. Great service!

Obviously the economy is better than I thought. It must be when companies don't even bother to call or show up for their appointments. The windows in my house needed washing. Deperately. I called Anderson to make an appointment to get my windows washed. Simple request, right? I guess not. The guy I spoke to on the phone the first time was efficient but didn't necesarily build my trust- it felt like I was talking to a start up company that had not been in business long. He kept remembering additional charges-$100 service call fee for one and a scraping fee, and a . . .well you get the point. I wasn't reassured that they were not going to nickel and dime me to death but I made the appointment anyway as they had an opening the next day at 12:30 and since I was off of work that day, I took it. On that day, I sat around the house and finally called them at 1:30 to check up on the appointment. The girl who answered the phone this time, after hearing my plight could only mutter "oh wow". Really? How about telling me where the technician was, or when he was going to be there? Nothing. So after I hung up the phone with her, I did another search and came up with Bubbles to handle my window washing needs and they couldn't have done a better job (check out that review) They were amazing in their follow up and follow through. The end of the story? At 6:30 that night, 6 hours after someone was supposed to be at my home I got a message on my phone saying that they couldn't come that day but could the next. Sorry, Anderson. You were about 6 hours too late. I got my work done elsewhere. read more

We had Anderson Window and gutter cleaning come out to clean ur gutters on 5/27. They did an excellent job cleaning all the gunk that had been sitting in our gutters for several years. They were very responsive and it only cost $150.00 to clean the gutters. We were very pleased with their service and will definitely have them come out again in the future! You won't be disappointed read more

Ivan and Zef were awesome. Very friendly and knowledgeable. Helped me take care of all my gutter issues along with recommending right products. Anderson is the right company to call for all your gutter and window needs!! read more

I have used Anderson for at least five years for both window and gutter cleaning. Their staff have always been on time, are really conscientious workers, and the quality of their work is excellent. They even perform additional services such as cleaning the chandelier and changing ceiling lights mounted lights in rooms that are two stories tall. And they are good friendly people with whom to do business. read more

I was very happy with this company. They responded to all messages through Yelp in 10 minutes or less. The work was done on the date promised, for the price promised, and the team that did the work was friendly and knowledgeable, and did a great job. I will call them again for any future work. read more

Would absolutely recommend. They were prompt, professional and worked hard. Fee was very reasonable.

This company is a pleasure to deal with. Always do what they say,quality work, friendly and professional. I would not call anyone else and have not for several years, Give them a try, You won't be sorry. read more

I have used this company two times and they deserve recogntion for being very professional! they do a great job on windows and gutters. I will defiantly recontract them and recomend them! read more

I had my gutters and windows cleaned and I was extremely satisfied with their work. Friendly staff, great prices and professional. I would highly recommend! read more

Anderson is a great company that does phenomenal work, I would definitely recommend them to anybody looking to get work done. Zef and Ivan did a window cleaning and gutter cleaning on my house and it looks great! read more

I just recently had my gutters cleaned by Anderson Window and Gutter Cleaning Company, and they did a spectacular job. The customer representative who originally handled my telephone call was very courteous and was able to schedule same-day service. The men who came out to do the work were very polite and were very careful and tidy with the gutter cleaning work. They even found a clogged downspout and flushed it cleaned which was causing considerable flooding which I was having. I highly recommend Anderson Window and Gutter Cleaning Company to anyone needing this type of work to be required. Good job Anderson! read more

Great locally owned family owned business, good work done by friendly workers too. Recommend highly.

Great service and easy billing service. Had them clean out 2 gutters at 2 homes and they did a good job.

Very reliable and friendly staff. They came out on on the day of the appointment and were able to do a excellent job cleaning the gutters. They also were cheaper and a lot more friendly then other places that I called. Would recommend them to anyone. 5 stars!!! read more

Used Anderson to power wash, sand, and seal our back patio. Summer Weather kept getting in the way a bit, so I found myself having to call and check-in about when they might be available to complete next steps in the job... however, when the crew was here, they were hard-working, communicative, kind, and- most importantly- did a quality job. read more

We had Anderson out to repair our gutters and replace old 3" downspouts with 4". Along with that, they replaced the old underground corrugated from the downspouts with new 4" PVC, added pop up drains and installed new downspout on garage for rain barrel. Overall very neat and tidy workmanship, very respectful and pleasant to work with. They are coming back tomorrow to clean our windows. :-) read more

I would recommend Anderson to anyone that need their windows and gutters cleaned. Their office staff is very nice, organized, dependable and keeps an open line of communication. They call to remind you of your set appointments, they will also call if there were a change in the weather giving you notice that they will not be out, as well as rescheduling you so the work can be done. The prices are very doable and the overall customer service from the office staff to the field workers are outstanding. Everything is clean and neat when they leave and they even TAKE THE TRASH WITH THEM WHEN THEY LEAVE!!! LESS WORK FOR US, YOU CAN'T BEAT THAT!!!! read more

I had originally had a negative experience with Anderson but, once I brought it to their attention, they acknowledged the problem and offered to make it right by generously compensating me with a redo and additional free services. In addition, they reported that the employee who did the work was no longer an employee due to similar issues. Thanks, Anderson, for having very good customer service. I really appreciate it! read more

My original review was 2 stars and started like this: I scheduled an appt for this morning. No one showed up at the scheduled time. I gave it an hour and when I finally called, Anna said they were "about" to call me and reschedule bc the workers had a "family emergency." I rescheduled my own schedule to accommodate for this and am very disappointed. I am sure the service itself is good, based on reviews, but am extremely disappointed in the lack of communication/no show. I rarely write reviews, but as a new mom now and time so limited, this was very frustrating. I then received a call back saying the workers are now on their way out and should be here within the hour. That's awesome. But was left feeling confused.... why would they have needed to call me and reschedule due to a family emergency, when they're now coming out anyway? I'm glad they are on their way, but still... this was an unnecessary Monday morning headache. I'm hoping for a good service so I can edit this review with more positive feedback. AFTER SERVICE: The workers who finally did show came within the hour after Anna told me they were sending workers my way. They were polite and friendly, and completed the work in a timely manner. The windows look good! Although I was disappointed in the initial communication/no show, I appreciate they fixed the mistake and completed the service nicely. read more

1 star would be giving them too much credit. Scheduled a gutter cleaning and was supposed to be done last week. I called to confirm and they didn't even have me in the system. Gave them all of my info again, 2 days before scheduled cleaning. 4 days later and nobody ever showed up or called. I called again this morning and again, nothing in their system. Terrible customer service and I wouldn't have them clean my gutters if they paid me. Would suggest using Paramount Home Services..... Very disappointed..... read more

It took three appointments to get the guy to come out and give me an estimate on gutter repair and when he did it was pretty low. (First two red flags) I decided to schedule the repair anyway because he was the only company who showed up to do an estimate. I got a call from the woman who works in the office that the crew needed to come out to look at the job, even though the estimator had been there. (Third red flag) Two guys came over and said they couldn't do the job on the day it was scheduled and that they had to re-estimate the job, which turned out to be more than three times the first estimate. (How many red flags are we up to now?) The crew came out at 7 am this past Wednesday, did the work which turned out not to be as extensive as it could have been, cleaned up extremely well after themselves, and gave me the final bill which came in between the two estimates. All in all, I would recommend this company and use them again if I need to. read more

Highly Recommended. With my gutters a season behind on cleaning, and a newly fallen front gutter panel from this past winter's ferocity sticking out like a sore thumb, my poor house was definitely in need of some service and attention. I did some online research and found Anderson out of Downers Grove. I gave 'em a call to confirm that they serviced the Oak Brook area and set up an appointment very easily over the phone. Being my first time using their services, I left work in the middle of the day so I could at least meet their crew at my house to get the cleaning started and point out what I needed to have done. That being said, the Anderson crew took care of all the details, hauling away the "gutter junk" and re-affixing the fallen panel. When they completed the job, they left the invoice in the mailbox. They couldn't have made it any easier to work with them. Super professional service and quality work; will definitely be calling them again. read more

Anderson has cleaned my gutters well and promptly the three times I have used their services. One time they even fixed the roof eaves no charge. The owner and employees are nice and take pride in their work. read more

I used Anderson to clean the gutters on my 2 story home. Website looked good, and the service seemed very complete. They apparently received a Super Service Award in 2009 from Angie's List. My gutters were last cleaned a few years ago when I had the roof re-shingled, and needed cleaning. (And I wasn't going up on the roof to do it myself.) My wife was home for the service call, and they arrived at about the time they said. So far, so good. They (2 guys) go up on the roof and start cleaning. However, they really didn't clean up the debris afterward, saying they don't clean up the sandy shingle particles. Not the same thing as mentioned on the website which said they "load all the debris on our truck and take it away". Then they left. As soon as they left my wife realized that they never cleaned the gutters on the back side of the house. She called and complained to the office. To their credit, the guys came back, cleaned the rest of the gutters, and were very apologetic. They even cleaned up some of the debris this time. Still, the experience was a poor one. How did they not know they didn't clean all the gutters? Was this carelessness, incompetence, deliberate? I don't know. In the end they did the work so no harm no foul. However, we won't be using them again. read more

This is what I wrote to the company on a contact form on their site, irked! I just wanted to let you know that I am extremely disappointed in your company. We used you a few years ago and liked your work. We were scheduled for work yesterday (6/19/2014) and our appointment time was 8:15 AM. At 9:15 I called to see where your guys were. I was put on hold while your girl called the "contractors". They did not come because of the impending rain (it didn't rain here BTW) I was told. It was rescheduled today (6/20) for 8:15. Again, no show, NO CALL! I called this afternoon for curiosity's sake, and was told there was no appointment today, and that their record showed that I canceled yesterday! I left a message for Tim, and the girl said, I left a message for Ben (I believe she was covering her ass, and forgot which Anderson I left the message for the first time). Terrible customer service. We also run our own business and I would want to know if someone from our business was inadequate. So here it is. Business must be good, or your employees just don't care. BTW I was scheduled last week when it did rain, and was told that they were going to call back and reschedule. Never got the call. I called back. I was a fool. As a 20 year firefighter, I have to believe that you did not know any of this. Just an FYI. We did schedule another window washer and gutter company to come out, after missing 2 mornings of work waiting for Anderson. Hopefully this makes its way to one of the owners and not the dopes answering your phones. GW read more

I scheduled for Anderson to come and clean out the gutters and wash the outside of 3 large windows at the front of the house. The crew did the windown, and one of them checked the gutters, finding only one was clogged. He said he released the clog and it was working fine as were all the other gutters. After the heavy rains of the past weekend I checked the same "clogged" gutter and it was full of water to the brim the entire length, indicating the problem of the clogged drain was not solved. I called today and left a VM message requesting they return at no additional charge since my original $100. was not well spent, and the original problem is still present with the gutter.. read more

Cannot believe this has been a repeated problem- but they scheduled a date and did not bother to show up. They called and said they did not work in the current weather- which was 90 degrees, sunny and no wind. Not only did they not show, but they never followed up to reschedule. How do businesses operate this way? read more

I have used Anderson for the past few years at both area homes we have owned. Both homes have 40 foot high rooflines and is not a DIY thing for me. Last year at our new home in Wheaton, the crew discovered a device the former home owner placed in the downspouts that caused back ups and rotting vegetation and caused a terrible odor in our home. It is a messy job, but the crew removed all the debris and used blowers to clean up. Great Job - Highly Recommended! read more

This company is horrible. They gave me a date but on the scheduled day they didn't show up. When I called they were very confused and later found me on their list for the following week. The man I spoke to did not seems to care at all when I said I was going to go with another company and didn't even give me and apology. Apparently they don't need my business! read more

They cleaned the gutters on a two story home and on the garage. They cleaned the gutters with a leaf blower and by hand. The wet, soggy leaves were placed in a bucket and taken to the street for the city to pick-up. There were not any globs or mounds of leaves left on the ground. A ver good job,... just like they do every year. read more

We called them repeatedly to do gutter cleaning and they just don't show up. When they finally did, they placed electric coils on the roof and one of them fell off but I'm sure if we call them to fix it, they won't. We had them placed inside our gutters instead after we later found out that placing coils on the roof itself was a fire hazard!!! read more

Used Andersons for years. Great, timely, affordable service.

Prior to today, I would have rated this company a 4-5 star. I have been a repeat customer for several years and have used their window cleaning & gutter cleaning services in multiple homes. During the appointment scheduled for today, I received a call that the cost they had previously performed services for was incorrect and that the cost is actually TRIPLE what they quoted me (again, I am a repeat customer...they have been to my home multiple times! Nothing has changed on my side). When I spoke to the office, I was essentially told to "take it or leave it" with no attempt to make the situation right or provide any concession given the fact that the error had been on their side. Clearly, their definition of customer service has changed and I was appalled at the approach they took to a repeat customer. Very disappointing. read more

I needed gutter repair. I called Anderson to ask for an estimate for gutter repair. They never made an appointment with me and never called with an estimate. They said they were going to drive by to see the damage and call me for an estimate however I had service men over yesterday trying to clean my gutters. I'm part of an association I cannot approve any estimate without the boards consent. I had to tell the service men to go home that I never approved a cleaning nor' did I need one I needed a repair. I spoke to Anderson today and they said I did approve a cleaning which I know was not true because I had three other professionals approach my complex with estimates FOR REPAIR and they were all told I needed approval from the association board before I could consent to a repair! To add insult to injury Anderson hung up on me today when I told them I did not appreciate how unprofessional they were. read more