Not friendly... The restaurant was not busy. There were plenty of servers that passed us by. Took them 10 minutes to just acknowledge us. We decided to leave. read more

I shouldn't even give this establishment one star. I showed up on a Tuesday night at 6pm to celebrate my father's 60th. We were not greeted at the hostess station. We waited about 10 minutes for the hostess and in the end we just sat ourselves at a dirty table. We sat there for another 15 minutes and NO ONE came over to clean the table, give us a menu, or even acknowledge our presence. In the end we left. As we left, we met the manager in the parking lot and we told him about our disgraceful experience and all he said was "sorry about that" and carried on walking. He did not even offer to better our experience. So sad and disappointed. We took our money and ate elsewhere and had a wonderful experience NOT at Fratellos... plenty of other great restaurants in Warwick with great food and customer service. Stay away! read more

Poor service. Took forever to get our meals. One person in our party finished eating before we were served. Manager absolutely no help. Will not return. Chicken in chicken Marsala very stringy. Usually I am easy to please. read more

Have lived in Warwick for 22 years and visit local restaurants regularly. I like to support our local businesses. Having not been to Fratello's for a couple of years due to Covid, my family returned tonight, unfortunately we will never go back again. Not only have the prices increased dramatically, we had to send back a pizza to the kitchen. I have never in my life returned food, but the smell and taste were "off" and unacceptable. When the check arrived, the item returned was included in my bill. I had a conversation with the owner who was not only rude, but told me he was insulted that I said there was something wrong with his food. He said and I quote: "I took it back to the kitchen and ate half of it and there was nothing wrong with it". He went on to angrily say he owns six restaurants and he knows what he's doing. Apparently not with customer service, or fresh food. Not only was I disgusted by his response, I will never recommend, or eat in Fratello's again. read more

Our waitress is always amazing. I think her name is Alexandra???? She always makes us feel welcome and has great recommendations. The pizzas are wonderful and this is definitely a cute date night spot. read more

Non-remarkable, run of the mill, brick oven and pasta restaurant. Standard menu with speciality pizzas, watery pasta dishes, expensive meat dishes, and seafood, including barely thawed and mostly tasteless shrimp. When we arrived, there were hardly any other tables, yet the server took 15 minutes to ask for our drinks, at which time, we requested menus that she hadn't gotten around to bringing. The drinks took forever, and the order was wrong. I couldn't get the server's attention (since by this time, she had more tables than could handle), so I went to the bar, but the bartender was MIA. When he eventually came around, I explained the mix up, but he looked at me like it was my fault and he was doing be a great service by correcting it. We finally ordered food, which took 40 minutes to come out, and everything was bland. I ordered extra toppings on my pizza, and they were barely sprinkled on. The crust was weird, not thin/crispy but also not soft/chewy. The pasta dish came with a watery sauce. Even the butter for the bread didn't have much flavor. When we got the check, I noticed that one of the items was listed as $20 MORE than its price on the menu. When I asked the server about it, she quickly said "computer glitch" but didn't seem surprised or apologetic. (altho she did fix it.) I don't know what happened because this restaurant used to be good. Maybe it got new ownership that's cutting costs by using lower quality ingredients and a skeleton staff? read more

We're relatively new-ish to the area -- but because of Covid closures/precautions over the past several months, we haven't really been able to explore the area fully. But ... we recently decided that we'd at least make the effort to experience one local restaurant each week. Last Friday, we hit Fratello's. Such a WONDERFUL experience! Our server was incredibly kind and funny (I wish I had her name!) and the atmosphere was welcoming. Happy to say, the food did not disappoint, all around. Great portion sizes that gave us excellent leftovers to take home for the next day. Particular of note, the soup special was a lobster bisque .... man, I wish they sold it bathtub-sized, SO GOOD!! Could've bathed in it. ;-). We'll definitely be back. (We also really appreciated the artistic nod of gratitude to First Responders, on display near the entrance.) Thank you, Fratello! read more

Have been coming to Fratello's since moving up from Long Island for different occasions. This past Monday we had changed of plans and realized we would be home for Mother's Day weekend. I spent most of my day calling different restaurants in Orange County specifically for "brunch". I had gone online and went on Fratello's page and saw a brunch section. I proceeded to call them and to my luck they had a table available for a party of 7 I was told " Table of 7 at 12 for brunch" they took my name etc. Comes today we walk into Fratello's are sat down and I noticed we had the lunch/dinner menu. I asked the waitress about their brunch menu and she said "theirs no brunch that's the menu" I advised I had seen they had brunch on their website and told her about my conversation when making the reservation. I pulled the post I saw on their website and she with an attitude responded "oh yeah theirs nothing I can do, it is what it is. The site is under construction". I don't know if it's just me but I have worked in customer service 10 years and expected to hear something like "sorry for the misunderstanding our site is currently under construction". At this point it was too late for us to leave and find a place the day of so we stayed. No one wanted to eat a heavy meal at 12 noon so we all got salads and shared a pizza. Not the mother's day brunch we expected. I will most likely not be back. read more

Ana Restaurant - Italian Near Me - Warwick, New York

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We had a mixed experience for our take out of three types of pizza pies. The sauce and toppings were quite good and the crust was decent but not top-grade. While the toppings were generous on some of the special pizzas, there were hardly any on the pizza with chicken parm. My main complaints are about service. I ordered the pies to be picked up at 6:30. I got an email saying they would be ready at 6:02. So they were cold by the time I needed to get them and had to reheat them in my oven. And I was very much bothered by the fact that a patron was inside the restaurant without a mask waiting to pick up. He was sitting at the bar when I got there and the woman at the register seemed just fine with that. Not ok with me given the sign on the door said, as required by the state, "No mask, no service." read more

The margarita pie was one of the worst I've had in recent memory. My wife and I split the Caesar salad and it was over the top salty. The waitress, although she was new, was incompetent and clearly in the wrong profession. She completely forgot about us and couldn't answer any basic questions. I cannot forget to mention the large table of young children screaming and blowing whistles the entire time we were there..rough experience. read more

Absolute worst Mother's Day experience ever...completely understand it's Mother's Day and things take Some time. But every single person in the entire restaurant served before us even if they were sat after us. We were asked if we wanted more food when we never even received our food to begin with. We arrived at 615 for dinner reservations at 630 to have gotten out food at 8:30 is a bit ridiculous should have listen to the other reviews was our first and last time read more

horrible service. bill was incorrect not corrected twice but four times. will never return. FYI a pitcher of fountain soda is $30. crazy!!! our bill went Fromm $600 to $475 no coincidence . read more

I have a Groupon coupon for Fratello - great selection of Pizza, cozy atmosphere but most importantly the service is 5 Stars! Ryan was our writer and he gave us really a great service! This place is good for family! read more

Wish I could rate this place higher. Put our name on the wait list and we're told it was a 20 min wait, ok no problem I can wait that with two kids. They kept telling us our table was going to be ready since the party was paying. 45 minutes later after being able to see plenty of open seats we sat down. The place was pretty empty by the time we sat down and it took a while for the food to come out. Everyone's food came out Pizzas and pasta before my daughters chicken nuggets and fries which you know if you have children every extra minute your waiting with a hangry baby feels like a lifetime. The sausage ravioli special was extremely Spicy and the eggplant parm didn't taste like much. The pizzas were just ok. read more

Their food is quite good and the atmosphere has improved over the years. However, I've had mixed experiences with the staff. Some are extremely attentive and prompt while other times, like this weekend, we waited nearly fifteen minutes after we we were seated before we were even asked for drinks and even after they were ordered, it took almost another fifteen before we received them. read more

I have been here multiple time in the past. I've always thought their food was pretty good and had a nice atmosphere. I went today and was very displeased. First off, the wait staff seemed very unexperienced along with the "owner" who was very rude. I decided to write it off and eat anyway. The food was sub-par at best. They must be trying to save money because it was not what I remembered to be. It's a shame because I thought this place was good good place to grab a bite with friends. I will not be returning. read more

Delicious brick oven pizzas! Best bolognese sauce I've ever had and I try that everywhere! Fratellos is tops. Plus the great atmosphere and cozy ambience in the bar area and main room. I don't like sitting on the porch side as much - too loud and drafty there for me. But the food, salads, special martinis - fabulous!! read more

Have always enjoy Fratello, last visit was not the same. I am sticking with them as they come back stronger and better! New menus will make a great first impression for newcomers. Staff is great and food was very good read more

I am from NYC, staying in Warwick for The Weeknd and really wanted a Cobb salad so I did an order for pickup. The girl on the phone said I could order a side Cobb salad or a regular sized salad. I ordered 2 side salads. The girl on the phone said 35-40 mins for 2 Cobb side salads. At the 40 minute mark, I arrived at the restaurant to pickup my order and there were 3 women standing around, one who said that they were going to start making the salads. I then waited an additional 20 mins in the restaurant for 2 side salads to be made. The cashier rang me up for a total of $30. That is when I questioned the price of a side salad. The cashier had no idea of the price and the head girl in charge was extremely rude the entire time we waited as if we were i inconveniencing them. This establishment was not packed at all had about 2 tables full. The same girl that was rude continued to pull down her mask and hit a vape with us still there, and on top of it we were definitely given lettuce that was no longer good it's was black and slimy and money wasted. I'm sorry for the horrible review and understand that it's covid but you aren't giving the food away people are paying and supporting a business and deserve to be treated as such. read more

Happy birthday Brandon! This one's for you Located right off downtown Warwick, my family came to Fratello hoping it to be the answer to our search for consistently great Italian in the Hudson Valley. Fratello looks like a really nice restaurant from the outside, but it actually is quite casual. The wood burning oven--a woodstone I believe-- is front and center, with a full menu backing it up. Their decor was really nice for the season (fall), with country-ish stuff all around, scarecrows hanging from the chandeliers in the dining room, and Halloween stuff by the bar area. From all of this to a promising menu, I was excited for the meal. Unfortunately it ended up being pretty damn bad. First off, the service deserves a paragraph and a pink slip. Our waiter was one of the worst servers I've seen in action. He not only disappeared for long stretches of time, but served us cold food, never once apologized for anything that was wrong, couldn't answer basic questions about the menu and made a sarcastic remark when he finally decided to saunter over with our check at the end. Did they find this guy hanging out by the dumpster in back of the restaurant and give him a job because they were short-staffed? There was a stark difference between this slimy-looking scumbag and the rest of the staff too. I'm not sure what the issue was and I don't care because it was not us. My family and I are never coming here again for this reason alone. The food itself was very poor. As alluded to above, our mussels appetizer was served to us cold. When we tried to find our waiter to bring this to his attention, he was nowhere to be found. We grabbed someone else who took them away, only to return them microwaved. It was obvious in that we recognized the dish, they were badly overcooked to mush, and they came back steaming like they just came out of a fucking microwave. The other weird thing was that the tomato sauce was orange, seeming to have some cream and/or cheese in it; sadly, this turned out to be their base sauce for all entrees, and no it was not good at all. That aside, I have no clue why we didn't send this appetizer back outright. My order of ravioli was clearly defrosted, and was thoroughly mediocre in that crappy tomato-cream sauce. My Mom's chicken parm was incredibly thick, and the sauce turned out to also have sugar in it, meaning she could only eat so much as a diabetic (not that she enjoyed it to begin with). The bright spot was the pizza, which wasn't exactly revelatory but was decent. The crust was light and crisp, although without any bready character, rise or char from the oven. The toppings--pepperoni on one, the other a white pie with pear, gorgonzola, walnuts and proscuitto--were all fine although there were noteworthy balance issues. It was basic restaurant pizza, and it succeeded in this regard. Even so, it wasn't even what I would call good, and that's the highlight of the meal. Bad service made this meal worse, but the food was bad to begin with. I suggest avoiding this place like the plague. Warwick is a very nice town, and it is lucky to have far superior restaurants to this. If you think the tomato sauce here is drinkable--as one reviewer here noted--then you know absolutely nothing about Italian food and you probably think Papa John's is great stuff. Another item worth noting is that there's a reason this place doesn't have its prices on their website. Fratello's is not cheap, and is an especially poor value for the quality of food and the portion size; you're basically paying for random pizzeria-level food in a nicer setting. If you've never seen a brick oven before this place might seem cool, but once the food comes you'll realize why it isn't worth it. I recommend Carbonella's in Middletown NY for better brick oven pizza, and I can't imagine that the other Italian places in Warwick are worse than this. read more

Great service and the food was outstanding. Live music made the night one to remember. read more

Ana Restaurant - Beautiful brickoven - Italian Near Me - Warwick, New York

I try to get to Fratello at least once a month! The brick oven pizza is amazing...I have tried several kinds and have no complaints about any of them. I would highly recommend the pear and gorgonzola. Even the whole wheat crust is delish. For a night out with the girls we always get a pitcher (or two!) of there red sangria. SOOO good! The only negative I have is there can sometimes be a long wait....but I guess that isn't really a negative! Excellent food...you must stop by if you are in the area. Even if you aren't in the area...make the trip! read more

A pretty average Italian eatery. Nothing blew me away but it was all okay and I would eat here again no doubt. We really liked how when you ordered wine they have a mini carafe size that is about 2 1/2 glasses.. well worth the money! We came with our friends whom are regulars. DH and I started by sharing a side salad which was a good size portion to be split. Then he had the penne ala vodka and I had the chicken parm. Both were good, nothing special and if in the mood we would have them again. I hear the pizzas are what to get here though and next time we will definitely be trying them out. It was towards the end of the night and the carpets were starting to look a little naste so minus one star and the service was you got what you asked for and that's about it so minus 1/2... so really I rate 3 1/2. read more

Portions are quite large and our dinner was decent. Everything was served with tons of black pepper on it. We did takeout . It was a Monday night, Restaurant was very quiet. Waited 1 hour for simple takeout order. Too much staff fraternizing at front hostess stand. read more

Came here as a party of 6 with no reservation. The hostess and bar tender made sure we had a good table and made us feel very welcome. We started with the family size Caesar (see picture), which was a good size for 6 people. We shared 3 large pizzas which were delicious. We custom made the pizzas with goat cheese, mushrooms, meatballs, sun dried tomatoes, etc. We had almost an entire pie left over. We wrapped up dinner with cappuccino and desert which was also fresh and delicious. The bus boys are a little aggressive and hover like vultures waiting to retrieve your empty plates, but its understandable since there was a line out the door when we left. Overall, a great experience, nice atmosphere and quality food, I will definitely be going back. read more

Ana Restaurant - Family Caesar - Italian Near Me - Warwick, New York

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I met an old friend here for lunch over the weekend and it was a great place for us to enjoy some delicious food and take our time to catch up. Pros: Friendly servers, great bar, delicious brick oven pizzas with good portions at a great price. We shared a salad and pizza then finished with coffee for only $20. And the best part, they allowed us to sit and chat for 3 hours without rushing us out (it was lunch and it wasn't overly busy). Cons: Waitress, waitress, where ever you are? She was a very friendly and accommodating waitress... when we could find her. Overall, I'm looking forward to going back. read more

Headed over to Warwick with the girlfriend for some Italian last night. We wanted to go somewhere different for us, and after checking out a few yelps we decided to give Fratello a try. The atmosphere of this place was great. It has a nice bar (although no light beer on tap). There was live entertainment (a guy with a keyboard playing karaoke-like song requests) and we he was very entertaining. We waited about 40 mins for a table (Friday night) but this gave us the opportunity to talk to the bartender and have a few drinks before dinner. The food here is pretty good, overall I was impressed. The cold antipasto appetizer was HUGE (we brought half of it home. I ordered the Eggplant Rolletini over whole wheat pasta and the red sauce had a great flavor. I totally recommend this dish. She got the Chicken Francese and said it was the best she has had. I am not a big fan of eggy-chicken so I cannot speak so much for her meal, but she loved it. We both left had to take home half of our meals because there was so much food. So for the price, this place is great because we have a whole other meal left over. i will be eating that on Sunday during football :) The service was great, our waitress was on top of things even though it was really busy. Very friendly and helpful too. Will definitely return to Fratello in the future. read more

Service great, we had mushroom tower and a veal parm dinner Have JOJO make you a pie....warm and embracing atmosphere highly recommend read more

I purchased a Groupon for this establishment about a week ago to have lunch after pumpkin picking. When I went to redeem my Groupon, I was told very rudely by the owner that he no longer accepted them as the business had changed ownership. He should have taken care of this before he took over ownership and the Groupon is still on Groupon as we speak. read more

The most important thing to know is that the food is EXCELLENT! The atmosphere is simple and without character. The tight tables can be a little annoying when trying to eat and have a private conversation. All their entrees, appetizers and pizzas are tremendous. We always look forward to coming here. read more

We had a party of six. We were seated immediately. The server, Dana, was excellent and very attententive, but not intrusive. She was great and made for an enjoyable dining experience. We also used a Groupon that worked great. read more

Great pizza! I've had one other dish and it was excellent! Their Tiramisu is amazing! Still my favorite to this day! I still stop in just for this dessert. Great place, enthusiastically recommended. Can be a bit pricy though. read more

Wow! This is the best pizza I have ever had. I am not from here. Every pizza I have had elsewhere is compared to the wonderful pizza that they made. Our family really enjoyed it. I wish they had one in Kansas City! read more

I love this place. First, they change the décor for the seasons or holiday-- a big heart over the hearth greeted us for Valentine's Day and a large bunnies for Easter -- the owner cares. The menu is varied in price so any size wallet can be accommodated. I love the thin delicious pizza, and on another night, I had chicken parm which was tasty and served in huge portions. Great family place but good for dates to with a very friendly bar and live music. read more

One of our favorite places when skiing at mnt creek. Great pizza. Warm atmosphere.

Great food, service and kid friendly. Priced well and generous portions. Lasagna, egg plant rollatini and of course the pizza were very good. Would go once a week if I lived closer ;-) read more

Ana Restaurant - Italian Near Me - Warwick, New York

Stopped for a couple pizzas after a fall foliage drive. They sat us outside, family of 5, because we didnt have a reservation. It was about 4:30pm on saturday. Outside was fine since it was a gorgeous day. Pizza ordered were large plain w half pepperoni, small fra diavolo pie which was topped pepperoni, ham and prosciutto w a spicy tomato sauce. The crust was think, crisp, and chewy. The sauce was amazing. The mozzerella was delish. And last pizza was The Rucola E Prosciutto pie which was topped w arugula, prosciutto, and balsamic drizzle. This was delish, but after having the spice from the fra diavolo, i wasnt feeling the balsamic. I didnt taste the plain pie but it was loaded with sauce and mozzerella, and the pepperoni was well done. All three pizzas were well done and done in a wood fired brick oven which u can watch being made in the main dining area. Our server served us bread w a garlic butter also. Place isnt big, they have a small bar. I def want to hit this place again and try all those pizzas. read more

Always consistent and good food! We have eaten at Fratello's at least 10 times and for a local Italian eatery with a nice selection you can't beat it. It is family style and casual so if you are looking for a romantic intimate dinner for 2 go to another place. This is a fun, lively,place with a bar and Joe one of the owners comes around to the tables to see how everything is. Their pizza is the bomb! read more

Our dinner tonight was amazing. The Fratello pie was so so good. My husband got the carbonara pie and really enjoyed that too. We have ordered large pies to go before but the smaller pies seemed to be cripsier on the bottom and that's the way to go. Also, their homemade meatballs are the best meatballs I have ever had out at a restaurant! They should highlight them more because they are seriously amazing read more

Ordered LINGUINI Vongole over the phone. They asked if I wanted Veggies... sure. Get it home - no Linguini. Vegetables were instead of... WTF... read more