I recently brought my wedding dress there to be altered. What a stressful experience. To start, everytime I went in, the store was dirty. I didn't even want to take me shoes off to slip my dress on. I started the processing by bringing my dress in in April. It required several fittings which I understand. However, on two separate occasions they told me to come in to try on my dress, only to get there and it wasn't ready. No phone call to give me the heads up. I would drive downtown, find and pay for parking only to be turned away. The last time being three weeks before my wedding. Finally when the dress was ready and I was paying, she told me it was going to cost $200 more than she originally quoted me. She said I changed my mind about what I wanted done to the dress halfway through the process, it would cost more, and that her colleague told me and I agreed. Completely not true. After some arguing she agreed to charge me the original price. I'm giving them two starts because In the end, the dress looks good (although it smells slightly from being in their shop for three months) but the process was extremely stressful and unprofessional. Would not recommend read more