I brought them my strapless wedding dress to hem, add a bustle and sleeves. They blamed me…read morerepeatedly for wanting sleeves and came up with the ugliest design for these t-shirt sleeves for a wedding dress. The bustle looked really odd and ugly. I finally paid and took it to Mariellen of Alstair's design in St. Albert. Mariellen was very helpful and able to make the bustle look beautiful and put on new sleeves. she was stunned that I paid for the work that was done. Capital Tailors did what was asked. Their shop was 27 degrees and I was dripping sweat in the dress. At points I just wanted to cry. They also had one visit where they told me not to gain any more weight. It was a very difficult experience because I didn't even want to put on my dress anymore. it was very well priced for a poor job.

I have been a loyal customer since 2008. For men's clothes Allan was very knowledgeable,…read moreprofessional, and honest about the work to be done and one's choices. Prices were reasonable and craftsmanship and service was great. They have made a new business arrangement and have "sold" I think to new owners but Allan and Judy look like they still work in the back. Anyway about a week ago, my wife called on the date she was told her items would be ready (no rush at all she gave 3 weeks as she was travelling anyway) They confirmed that she should come in to pick up. When she arrived, no work had been done and they asked her to come back later. I went in myself today. They were measuring things unevenly and told them tricks to do it right (that Allan taught me). When I asked if they would guarantee the date THEY gave me, they agreed that it would be done despite the issue with my wife's order. Just as I was about leave the parking lot they came running to my out to my car saying they were unsure if they could meet their own timeliness. They returned my clothes and recommended I go elsewhere. Which I did. Over 15 yrs and they are willing to lose a loyal customer. Sad to see an excellent locally owned business that has lost talent and customer service.

Excellent service , wonderful lady. A at ease yet professional environment …read more Would highly recommend. Always kind and upbeat.‼

definitely my go to place for alterations. My husband found her first and gets all his pants…read morealtered by this cool lady!

Very friendly. She knows exactly what is needed when doing a refit. Had my suit altered and my wife…read morehas g Had many tops, pants and dresses altered as well. We have been extremely happy with this tailor.

Very rude and unprofessional. Overpriced…read more It was so sad and dehumanizing to be treated this way

I had multiple pants hemmed within a few months. I moved into the area and used them for the…read moreconvenience of having them within walking distance. I was very satisfied with the service and always said I wanted my pants to be touching the floor without shoes on....every time! I don't know her name but i went in enough that she recognized me. I had taken in a pair of black linen pants and went through the whole scenario of trying them on, have them touch the floor without shoes and then I just picked them up a few days later. I didn't try them on right away because I've never had a problem. I took them with me on a trip a couple of weeks later. When I put them on, they were a solid inch and a half too short. I can't wear them. I took them back in to see if maybe she could let the hem down but it didn't look like enough fabric was left. She said 3/4 of an inch was all she could do But I would have to pay, Again!! I got pressed about having a receipt. I had taken another pair of pants with me that day that needed to be hemmed. I thought maybe she would even offer to do those for free for compensation, but the only solution was for me to pay for her to fix what she did wrong in the first place. Needless to say, I didn't leave my other pair of pants and found a new Tailor.

This place is amazing! They were able to repair the zipper on my suitcase without having to replace…read moreit. Saved me from having to buy a new suitcase. It works just as well or better than the original zipper. Highly recommend!!

terrible service both rude and un professional, was promised work to be done at a time and date…read morewith a week of notice. completely lied to me and had the nerve to tell me to come back because they forgot about dress, knowing the event was this afternoon and had no care at all pretty mych toldme to go f myself. ruined my wifes event and wouldn't work with me. do not go here at all take your services else where and save your money.

Called there to get a zipper replaced on a winter jacket and said that it was going to cost $45 and…read morewould take 2 -3 days to do. That is pretty expensive. Service isn't that good at this location I saw a lot of really good reviews here for this place which is why I called them but they seem pricey and way over rated.

been by twice to pick up item and they are not open at times that are posted online and on door.read more

I have been going to Royal Tailor for years. She is the best seamstress I have ever been to. Prices…read moreare great and she does fast, precise work. Would never go anywhere else for my tailoring needs.

I came in to Ellwood tailors because I was looking for a tailor who would be following the Covid…read morerestrictions and still provide great service. I totally found that here. I brought in one of my favourite pants which I hadn't worn in a year because I needed to get it in hemmed and she did an excellent job. She was also very respectful of the restrictions, which I appreciated. In addition, she was selling some great handmade masks - she's a tailor after all- so how can you go wrong? The store is located just off 91st near Ellerslie it'll strip mall so there's lots of free parking. No complaints there! In fact, no complaints anywhere- this is a place I will be going back to next time I need anything fixed and considering I'm height challenged it will be soon!

I gave this shop a 5 star rating because there weren't enough stars to really show how I feel about…read morethe professional, courteous and efficient service you receive. Clothing is altered and or repaired on time and without waiting. High quality workmanship makes this my place to go with all my tailoring needs. It's also very easy to access at any time of the day as it's just off the Anthony Henday on 91st south. Glenda Goss

Excellent Customer Service by Anh the owner. Fast service, I…read morewas a walk-in. Recommended by a friend to me and she was not wrong. Pricing is excellent. Easily located opposite Southgate mall.

I've been getting my clothes altered and repaired here for years. She's wonderful and prompt.read more