This place has no idea how to run a business. Gun sales are at record levels. So why wouldn't you hire more employees? Went to buy a handgun and was told the wait was long enough to go get lunch. Left my phone number. Three hours later I was still waiting. Now I'm here to pick up said gun and have been waiting an hour so far and who knows how long I'll be sitting here. They tell you to stay within five minutes of the store or you'll lose your spot if you can't get there in five. Absolutely ridiculous that it takes half an afternoon to buy a gun. Go somewhere else. read more

Always a pleasure going to one of my favorite gun stores! Every employee is extremely nice and very helpful. I bought my first shotgun there and they reeled me in. They have great deals on ammo too! A special shout out to Matt and Jim who ALWAYS make me feel welcomed and help me find what I need or am looking for! Purchased my 2nd gun (my first hand gun) a CZ 75 Compact which aren't always manufactured! Jim knows I have a tough time shooting hand guns so he really got me to feel comfortable and LOVE this gun! read more

Ammo Bros - Guns & Ammo Near Me - Riverside, California

Great customer service. Had the idea that I needed a AK in my life. Very fortunate I went into the store and met Jim he answered all my questions and gave me the info I needed to actually really know the product I was looking at. Many models have subtle differences and he either knew or found out for me what I needed to know. Travis also answered my questions and was able to secure me the firearm from another stores inventory I am not an easy sale, I'm picky, I am needy and the whole staff Travis, Danny, Jim and the young gentleman they call "grandpa" were attentive not only to me but to every customer that walked in there. Unfortunately in most hobby specific stores there is always the salesman who feels that he needs to beat customers down for not knowing what they know. It appears you don't have one of those employees and I thank you for that. I feel I got a fair price on a firearm that is very hard to find in the exact model I was after. You all treated me like I am sure you would want to be treated and that is truly what keeps a business thriving and doors swinging. I drove 37 miles each way twice to purchase from your store (three times if you count pickup date) when my local dealer had one on the shelf, your employees courtesy, product knowledge and willingness to help earned my business Thanks again. read more

I've had positive experiences at the Ammo Bros in Ontario, and then I heard Ammo Bros opened a store in Riverside. Yep, its true....wall-to-wall merchandise and guns galore. Its funny how a reputable brand doesn't need a glorified "Grand Opening" to launch its business, "If you build it, they will come!" Was helped by salespersons Danny and Travis. Knowledgeable and definitely let me know they appreciated my business. Picked up a S&W M&P Shield 9mm and couldn't be happier with buying experience. I'll definitely be back. read more

Went in here Saturday to check it out for the first time since opening. Wasn't expecting much other than some commercial space selling ammo, on racks at cheap prices. Was I wrong. The whole wall on the right side thats the length of the store displayed firearms - handguns (new and some used) in a case, and long guns on the wall. Good selection of AR-15's, some bolt action, 22's, a few shotguns (mostly tactical/defense). On the handgun side there were Glocks, Springfields, Kahr, some Berretta 92's, and a few others mixed in, and a couple of revolvers. They carry a good amount of ammo, the second best selection I've seen (OC Gun Show is first/best). I had been looking for Federal HST's and finally found some. They have shotgun shells too from 00 12ga to 8shot 28 and .410. Best prices on 9mm were some Blazer and bulk reloads. Staff checked in on my a few times to make sure I was doing okay, not pushy, but there when you needed them. Very clean (it's new duh), and well organized. Good selection of gear and parts/accessories. read more

Travis and his Team did it again. Black Friday shopping and customer service was excellent. No number system that's because they were fully staffed. Can't wait to pick up my new toy. Thanks again for the awesome service, customer for life, thanks to Travis and the team at Ammo Bros. Keep up the good work. read more

Ammo Bros - Travis doing his thing. - Guns & Ammo Near Me - Riverside, California

Went there to pick up a gun Signed in and before they got to my name after I have already been waiting a half hour, some kid and his dad come in to window shop and not buy anything and the girl behind the counter ignores I'm next and shows them 10 different guns !! I'm here waiting MY TURN to pick up MY GUN and it seemed like anyone checking guns out without buying took priority than actual customers. They are incredibly rude there They never know what they are talking about and when you show them the DOJ website and tell them they are wrong about certain things they just shrug their shoulders and say "idk what you want me to tell you!" Do not come here to buy anything! I have been an avid gun collector for 10 years and used to go to Centerfire for the entirety of that time and then the owner died sadly Now I'm left with bullshit corporate gun stores like this one who genuinely don't give a shit about you!! read more

I understand that this covid19 affected every stores, fast food chains and restaurants. I came here in Riverside Ammo bros to get an optic that is really hard to find anywhere even online. A guy name Rick told me that 16 people were ahead of me and would take about 4 hours wait. So I ask if they at least have the optic that I'm looking for. Rick w/o hesitation checked their inventory and sure enough one left in stock. He then gave me the benefit of the doubt to come in and just do the purchase w/o waiting since I know what I want and I'm not buying ammo or gun. He's very professional and polite. Really, it's the people you interact with like Rick that makes a difference in your buying experience and gun stores need more like him.. Now that's customer service! This 5 star is for Rick, thanks! read more

Found everything I wanted at a good price. Staff was very helpful and patient. I ran into roadblocks but they were there to the very end. I walked out with what I came for. read more

Went on their website. Seei g the ammo they advertise said in stock. Drove 1 hiur and sat for 43 min outside for my turn to come in. Ones I walked down the store, guy says they been out of that ammo for long time but they keep advertise it to get people to come in. Live Ammo bros. But this is some bullshit you all doing waste my time .for this I give you a 5 piles of dog shit Iinstead of 5 stars. read more

Great store! Cerritos is my favorite. The staff is great, very knowledgeable and informative knowledge of my new FNH pistol. Now if I can just find some dam bullets!!! read more

Despite negative reviews, my visit was bad. Multiple customers waiting to be helped and only 1 sales associate on the counter. Could hear voices in the back, but 1 sales associate remained.... as I stated in a previous review.... customer service is a reflection on management... the reflection I saw today was pathetic.... corporate may want to re-evaluate who this have in the management positions.... just my 2 cents... only came here cause my main store Bullseye Sports in Riverside is closed on Mondays.... WAY BETTER CUSTOMER SERVICE AT BULLSEYE!!! read more

As good as they come! The friendliest gun & ammo shop in Riverside and perhaps all of California. We were assisted by Drew, who was patient, friendly, knowledgeable, and professional. He helped answer questions about the different firearms we had and was very personable. The entire staff was friendly as well, including the manager. They make you feel welcomed. I highly recommend Ammo Bros if your in the market for a fire arm or just to buy ammo. You'll be hard pressed to find a better store around. read more

Terrible customer service! It took over a month for them to contact my seller for an FFL transaction, and I had to go in person twice to remind them, plus countless emails from myself and the other party. Plus, one is former army and saw fit to disparage my Marine Corps service. Pffft! Bad sales technique. Don't get me wrong, they range from nice and friendly to the jackalope above, just they didn't do their job or respond to any contact. Heck, their phone was down for a while too which had me wondering if they went under with my guns.....so piss poor communication and follow up with clients which is not a good business model.....I mean they are almost Turners bad. read more

Me and my lady just bought a c39v2 AK47 here the other day. I came in for the first time the night before to mosey around and get some 9mm ammo for our XD9. If you dont like big crowds at gun shops like me, come here at night during the last 2 hours before closing, it's empty. This store is very well stocked on everything gun related (compared to surrounding gun shops in riverside). And their selection of firearms is a beast. They have everything you need from .22 pee shooters to the badassery that is known as the Barrett. The guy i talked to was named Tony. Nice dude that knew his stuff. I explained to him that me and my gf were looking to get a rifle since we already had a 12 gauge and a pistol, and he showed me an armalite Ar15 and the C39. I decided to go with the C39, but i am going to definitely come back for the AR next. If you're a gun nut like me, be prepared to spend a lot of money here. And buy your rifles while you can before they ban even the bullet button equipped ones. The Libtards are coming. read more

Nice store , lots of guns and ammo. They price match locally as well . Very nice sights as well and several choices for noise suppressant ear protection. I will be back read more

The staff is great. They are very helpful and patient. Not enough of them though. Company customer service pretty bad. It would be great if they would do on line appointments. You could fill out your name, number and what you are coming in for. The way things are with COVID continuing, call ahead or on line appointments would certainly speed things up. read more

Reasonable prices (for the items I was considering buying), very nice selection. Great customer service. Jim was professional and knowledgeable, and was very patient while I checked out a few different options. read more

The people who work here are fantastic. They are all so very helpful and helped me buy Christmas gifts for my family. I know some people who are going to be very surprised this year! read more

Went in for a PPT at 5:30pm and there was only one guy taking the safety test. No other customers. There were two staff, a male and a female. They appeared as though they didn't want to be bothered with checking in a gun that was shipped to their store that was delivered 5 hours earlier. The guy, who apparently was some kind of manager, barely looked away from his computer to answer a question on how long it would take to check in. Ontario Ammo Bros has far superior customer service. read more

Stood there for about ten minutes with staff walking by looking at me and walking on. No customer service whatsoever. Guess they dont want my business. I was going to buy a sig p229 but guess I'll go to Warrior One. Not the way to do business ammo bros. Truly pathetic. read more

Went in to check out the guns this week. I was told I would have to get on the wait list to handle the gun I was interested in in case I was going to buy it. I was told it would be an hour wait..No problem. We grabbed a bite to eat. After 1 & 1/2 hours, I was called in. When I explained which gun I wanted to see, I was told I could not touch the gun at all, just listen to the guy telling me about it. How do you buy a gun without holding it to feel the weight in your hand? I have a revolver so I was looking into getting a semi-automatic pistol. It didn't make sense. What a waste of time. read more

This place use to be the go to place. Don't waist your time. The "new" management that has cycled threw here over the last year + is horrible. Workers are all rude. They now only allow two people in their building at a time. I'm not allowed to enter with my husband to pick up ammo and other necessities. You will have to wait an hour + to get in. We arrived and hour before they opened and still had to wait 60 min being third in line. Go to Bullseye, Warrior One, Turners literally go any where else, they will all greet you with a "Hello" and a smile. Wish there was a way to give it a zero star. read more

Decent place with a good selection, but damn does it take a miracle for someone to help you even when you approach the counter and ask for someone. The prices are pretty dang high for both firearms and ammunition. 100 rounds of American Eagle 9mm run for about $46 out the door whereas other smaller stores sell them for a lot cheaper. I also went in to buy an XD Subcompact. Found one on their shelves with night sights, but it was being sold for more than $650. I tried to make a deal asking if they would be willing to give me a discount and offered to cash (to avoid having the owner pay card services overhead costs), but the price was firm. I decided to take my business elsewhere and bought an XD with no night sights for more than $220 less and was able to have night sights installed and bought holsters and magazines with about $50 to spare. I still come to this store every once in a while hoping they would have some cool deals and with cash on hand ready to buy something, but end up leaving empty handed. I recommend coming here if you're looking for something that is hard to find, but don't get your hopes up about getting a good deal unless you're buddy-buddy with the staff or a sworn officer. read more

Staff is well rounded and knowledgable! Prices are so-so, but I dont mind paying a little more to save me from going to Warrior One. Nice selection of firearms from small like Derringer to the big boys .416 Barrett. I was actually surprised of the selection of accessories and magazines they had available. 11 days ago I walked in 30 min before closing and they still took care of me. I purchased a Ruger 10/22 and a SP-01, took about 40 minutes from start to finish. Delivery yesterday was just about the same except with more laughs. Jason and Travis are great guys and I will continue to be a costomer of RVSD Ammo Bros. read more

Ammo Bros - Just picked these up from Ammo Bros Riverside! Ruger 10/22 & CZ SP-01 - Guns & Ammo Near Me - Riverside, California

I was purchasing some amo for my husband and the attendant was so helpful! Asking the right questions and being very patient! I left feeling confident that the amo I purchased was exactly what my husband was looking for! read more

I've read quite a few negative reviews about this location and was honestly hesitant to walk in... but the staff was amazing. I was helped by 3 different men, and all three were very courteous, answered all of my questions, and what I especially appreciated was that they didn't treat me like a female in a men's store. All too often women are taken advantage of and persuaded to buy things that are not necessary, because some of us don't know any better. It was truly refreshing to be assisted and given truthful answers, redirected from unnecessary purchases, and even with my newbie questions, all of the sales staff were very patient with me. The only thing i wasn't expecting, is you can't touch the firearm before you walk out with it, which i thought was strange, but my personal opinion. read more

Been in 3-4 times now and seems like they only employ rude guys, the woman are nice and friendly. If you ask the guys questions they act like you are bothering them. Prices are higher than other gun shops around. I can usually get better ammo prices at Turners. read more

Great selection of guns, ammo and accessories. The store is clean and the customer service is superior. These people really know their products and are very friendly and helpful. I highly recommend them for the gun aficionado, as well as someone that is thinking about purchasing a gun or is new to the process. They make it easy! read more

Great customer service, awesome selection of guns and accessories. Will shop there again.

So I buy a 44 magnum smith & Wesson model 629-7. I paid 400$ over value. Same gun at center fire 900$ they charged 1300$ they provided a zip up case that malfunctioned and the gun fell out of the case because the zipper failed. From about 1 foot in height. I take it back and I'm told they will not take the gun back or return to the manufacturer or give me my money back that's up to me to send it to S&W. ok wow. How about honoring the product your selling. First they should of not provided a cheap zipper case when they overcharged by 400$. Second the gun should be a bit more durable than that. And last honor the products you sell. That's just good business. read more

Came here today with one of my co workers (who was a male) was greeted by the manager and help out by the store associate Terry. He was very knowledgable and taught me a lot about gun safety, how to properly hold a gun as well as figuring out what eye dominant I was. He showed me proper gun stance and showed me a wide variety of compact guns as well as a few revolvers. He explained bullet sizes to me so I can get an idea of how big certain bullets were and I left there feeling very informed. Their guns are priced very reasonable as well. I didn't purchase a gun today but I purchased some gel pepper spray and the manager rung me up. He didn't come off as friendly or talkative as the store associate that was helping me but I did introduce myself and received a smile from him. Will definitely be back and ask for Terry since he explained things so well, was very kind and didn't make me feel bad for knowing absolutely nothing about guns since it was my first time handling a gun. read more

Recently purchased a handgun direct from manufacturer and had it shipped to them for transfer. Art was very helpful and a pleasure to deal with. I've been in this store a couple of times and he's always more than happy to take something out to look at. He has made a return customer out of me, I will be going to him for future purchases! read more

Love the store, friendly clerks. Would love to have purchased a RED Friday shirt. None in stock.

Upfront: I only Ever use Yelp to write positive reviews for local small businesses, as I'm aware of the potential ramifications of a negative review on the local places, but I'm willing to make an exception for this place. I've spent more money at local gun shops and sporting goods stores than I frankly care to recount, and have given this place a shot at my business multiple times now--only to walk away frustrated with the help's ambivalence to customer service and, more bluntly, terrible dispositions. Today was the final straw. To begin, if you're expecting to find quick help with handling a firearm, glass, or a solution to any questions you may have regarding the products they stock, go ANYWHERE else. This place is almost comically understaffed, and absurdly long wait times should be expected. In my experience, with the four-plus times giving this place a try, once you are finally helped, you'll be disappointed by a ambivalent associate who'd rather be doing anything other than their jobs. The second time I went in, it was to view a Leopoldo delta point for my s&w 625. After waiting for 45 minutes just to view the glass, I said that I would take it, but inquired as to whether or not they stocked the Leopold 1913 rail, to use it while waiting for a more permanent rail to arrive via mail. The gentlemen in the store rudely insisted that I didn't know what I was talking about, and that what I wanted was a two-piece picatiny FOR A REMINGTON 700-a product that is, in no way, shape, or form, even loosely associated with mounting a Leopoldo delta point, nevertheless mounting it to a revolver, which was quite clearly articulated. No, this is not a joke. The help in this joint always seems to know what the customer wants better than the actual customer. This is particularly true of big guy with the mustache--who's not only a condescending a-hole, but a bigoted one at that. I've owned every pistol I can think of and decided that I'd ask this gentleman to show me a Desert Eagle (a pure novelty toy to me) and asked him how the trigger is, to which he responded: "I have no idea, the thing is made for f-ing gang bangers in South Central to kill themselves with." I'm not big on defamation, but if I knew the mustached fat asses name, I'd gladly insert it here. Following this encounter, I decided I'd never go back, and have tried my hardest to stick to that plan. The plan changed when a dear friend arrived to my home today wanting to go buy a smith and Wesson 329, and found out that they had one in stock. I attended, hoping that this trip would be better than the last ones. NOPE! We were one of two groups of customers in the store--this making us next in line. At no point did we leave the gun counter as we waited, hovering over the revolver case. We were clearly next in line and the help knew it. Much to my chagrin, the mustached gentleman walked by, and said that he'd be right with us. Not ten minutes later did another gentleman walk in and get immediate help--followed by two other couples! Never again. I can find better, more knowledgable, and certainly more polite help at Turners. I hope Turners Outdoorsman's next location is in the golf store next door. read more

You wait 3 hours to purchase, then pickup in 10 days and you have to wait another 3 hours to pick up your item your already purchased 10 days prior. No seats, no costumer restrooms. They need seats, restrooms, and a seperate line for pick ups! I will never purchase her again!!!! HUGE WASTE OF TIME. read more

Poor poor customer service skills:(((( really sucks when you go into a place ready to spend money but get zero acknowledgement from any of the staff and when I finally did she just points me to the back of the store:((( tells me that they can help you with that..... Poor management. Poor staff:((( taking my money and future business somewhere else. read more

Great store, awesome staff. Bought my first handgun (Springfield XD-9), there several months back and they were very helpful with that process for me. They have a large variety of guns, ammo and accessories, and they can also help you if they do not have it in stock or point you in the right direction if they can't get it soon enough for you. Overall my experiences have been pleasant and can't wait to go back soon and purchase another gun. Thanks again! read more

Don't come in near closing time. Heard great things about ammo bro in Ontario through the gun community came to check the new one in riverside near My house. Came in to get ammo they didn't have 45acp I needed on the shelf wanted to ask some one a question there were plenty of sales peoplel but no one bother to ask if I needed help. Nice clean store but eh I can find ammo else where. read more

I had a dream that I should own a CZ 75 tactics cal sport and I had remembered seeing one at the Orange County location at its Grand Opening. Called up and spoke with Ana who informed me that they didn't have it in stock but they would be able to get one for me. She called me back in 20 minutes and had checked with both her distributor and CZ! She told me if I'd like to order one they can have one for me. Since I live closer to the Riverside location I went there and left my deposit with Travis, who was awesome. Once the gun came in I had a quick and easy transfer process with Jim and stayed for awhile talking with Jim and Dan who were also super cool, and very helpful. All in all I have to say everybody went above and beyond to make this transaction as smooth as possible. Had to give an extra special shout out to Ana who definitely went above what a normal retailer worker does! That girl made sure I was gonna get the gun of my dreams! This place definitely has their stuff together. And they have some really awesome guns in stock! read more

Ammo Bros - Everything I could want! - Guns & Ammo Near Me - Riverside, California

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