There is always something going on and it is Fun! Amici has awesome food and a great staff. Feels like Madison's living room.

Terrible customer service, took 10 mins to get acknowledged, never once came back to ask if we would like a refill. The restaurant was not that busy, staff just walking around. Ask for silverware and was told they don't use silverware by a black front counter kid, when in 2 mins started rolling silverware. Never once saw a manager. Food was nothing tomwrite home about. Husband had chicken param, very bland. I just had the spinach dip they ran out of bread. Which i ask for. read more

New location is very nice but service is still mediocre. Summary: we were seated at a very dirty table which was never wiped during our visit (and by dirty I mean crumbs and many food pieces, not just sticky). The table behind us spilled a drink and one of them left and came back with paper towels staff gave them...really: no one ever came to help sop up the large spill, another table asked if they could borrow condiments from our table, that's when I noticed that no other table around us (maybe a dozen) had any condiments. Servers are nice and service is OK but management basically...sucks! read more

I'm sitting in this restaurant (Amici's) at 9:19 pm on a Sunday night. - it's a local restaurant of mine. Enjoying a pizza that I ordered around 8:20 pm. At 9 pm, this restaurant dialed up the television(s) volume to the extent that it's overwhelming. Hell, I'm old and I'm deaf but this is ridiculous. I will never eat here again (I heat every meal out) and I will warn every person who asks me (I work in a local business) away from this place. It'a a disgrace. read more

Horrible service, mediocre food, slow, inattentive and non existent staff. While understanding the impact of Covid on all businesses, this experience seemed to be from a lack of management and leadership. We watched 3 other tables leave after being sat after being ignored. We should have done the same. read more

Might be the worst restaurant experience ever. Wait staff totally inattentive & disengaged. As for the food, you could get better marinara sauce at the supermarket. If zero stars was an option, that would be my choice. read more

I want to love Amici, I really liked their old location and their pizza is really good by Madison standards. But, their service is terrible! I keep waiting for it to improve but it does not. Even the "managers" laugh about how slow the kitchen is. Last time I was there, sitting at the bar, waited 45 minutes for a salad and a slice. Finally, when I inquired as to the status of my order, was told salad was ready but slice was not. I think this was code for " whoops, forgot to put in the order". Gentleman sitting on the corner was told his slice would be out in two minutes, took twenty. I would voice concerns, but, all I ever see are 16 year old girls gathered around the hostess station too busy to greet anyone. Great building, usually good pizza, but, service sucks. The owners put a lot of money into the building, is it just a money laundering operation? It feels that way as the service gets worse and worse. read more

I live in Madison and occasionally think I would like to go to Amici for their Auhi Tuna Flat Bread, which is generally very good. Today I went on my lunch hour. Got there at 11:45am, not too crowded, thought I could get in and out. Did not get our food until 12:30pm, mine was cold. Then could not get a waiter to bring a check. So slow and seemingly not concerned that this is the case. I am not going back. read more

Pizza, beer good to go. Nice to sit outside downtown Madison. Friendly team good salad options.

Came in to Amici's for lunch. When we, my mother and I, arrived at 2:00, the restaurant was not busy. We were seated right away and there was lots of open tables. Waitress took our drink/food order, and at 2:45 we had to ask that they check on our food as she had not come by to check on us since bringing our drink orders. Waitress told us that one meal was complete and that we were waiting for the other meal to finish in the oven. One of the managers came to see us about our food and apologized that our order had been overlooked; a different version of what we were told by the waitress. Props to the manager for trying to salvage our experience; a tried to leave a no star rating, but Yelp wouldn't allow me to post a terrible review from this patron otherwise. read more

It took an hour to receive a to go order. Food is great and I understand they have a new location and new employees but it was a bit frustrating. read more

Food was great. Server was very nice. Took a while to get our food but I'm willing to wait a little longer for a better product.

One pizza plus one beer plus tip: $40. Good luck getting return customers with this plan.

Love this place. The pizza is amazing. The wings are equally as good. I had the hot with honey mixed in. I tried the buffalo chicken pizza, the BBQ chicken pizza, and the Pineapple Express pizza. Awesome food! read more

A friend brought us here & tbh after reading the reviews there's no way I would've come if he hadn't. I expected the worst, but was pleased. It's a small place, but cute. The food was good & the service was prompt and friendly. We had the hummus as an appetizer & it was good, the flatbread was seasoned & toasted and there was plenty of hummus in the bowl. I had the Margherita pizza, hubby had the Greek calzone & our friend had the honey mustard chicken sandwich "old school" (not sure what that meant, but he swears it's his fave). No complaints, everything we had was good, we'd go back. read more

Haven't even gotten our food yet, and already have had the Worst. Service. Ever. I understand the staff here is young, and obviously don't give a shit about their jobs or the customers, but at some point you think they might at least appear to give a shit. But no, not today. We sat ourselves, was 4 minutes before we were acknowledged or brought water. Mind you, there was only 1 other table inside, and they were finished and just visiting. Outside, there are 2 tables, with a total of 3 guests. After getting our water, was another 8 minutes before server came to take our order. Still no napkins or silverware. 5 minutes after ordering, server brought salad on her way by, but no silverware. I had to get up and ask the other server, who's job must be to stand idly by the soda machine, for some silverware. She literally came over and dropped them on our table without saying a word. I've since eaten my shitty salad, wrote this review, and still no food. I will never eat at an Amici again. The service here demonstrates a commitment to fail that I'm sure starts at the top and trickles down. Madison deserves better than this. Note- just got our "food". My wife ordered the Cobb salad. Server brings it "we put ranch on it because I forgot to ask" No seriously, not making that up. We get the dressing situation rectified, and time to dig in. Fork is filthy. Nasty filthy. Mind you I had to get up and fill our waters myself, so asked her if she had any clean silverware, she gives us two more sets, but no apology. Food was shit, but I didn't expect any different, was just very hungry. Now, you can't knock a shit place for shit food. They are what they are. But the lack of fucks given by the staff here is stunning. read more

The food is delicious and made from scratch this is a good place to go have a relaxed meal when you have time. The service is friendly. Do not go here if you are in a big hurry, allow time for slower paced service and food preparation to order. We were passing through and stopped for lunch with a family member. This was perfect, I would go here again anytime!!! Food is so Yummy!! XXX hot wing sauce is a special treat, flavorful with just the right amount of heat. read more

After spending 4 years in Athens and eating Amici at least a couple of times a month, I was excited to have the opportunity to eat at Amici in Madison, but I was SO disappointed. Evidently they have done a huge menu re-vamp that translates into waiting over an hour for food. I was excited about getting Buffalo Chicken GarCheeMar (Garlic Cheese Marinara) Bread, and was I ever disappointed! Not only did we wait for over an hour, but when I got my food it wasn't even the same thing that they used to serve. Don't waste your time going to this Amici if you liked the one in Athens! I'm not sure whether the menu in Athens has changed. As of last fall, it had not, but if it has, go ahead and avoid it too. read more

Was not at all impressed. Recently moved to Madison and have been for the first and last time. Food was average and wait time was borderline ridiculous once we placed our order. In speaking to some locals they say the wait time is consistent. read more

I have given this place multiple chances because I live close. But the kitchen is sooooooo slow! The owner obviously doesn't care because all the reviews I see say the same thing and it hasn't changed. Plus it is so damn hot in the place. Get some AC! Unfortunately in a small town and choices are slim. read more

It was my first time at the new location in Madison. I know they just opened up,but the service & food was a disappointment. Our pizza was runny and not cooked & the staff/host were unprofessional and they definitely need more training in customer service. I will say that the manager came to our table to apologize & gave us a gift card which was nice. I hope this location can make it because the renovation is gorgeous! read more

Solid local pizzeria! The crust is wonderful and service is overall good.

the food was great don't get me wrong but the service was terrible. the only thing ordered was gar chee mar and a salad and we waited for 45 minutes to get our food. our waiter was no where to be seen for the whole time we waited. there was also only 6 or 7 tables filled in the whole restaurant. unacceptable. read more

I went to this pizza establishment and had an enjoyable experience. Our table had a cheese pizza and a bistro salad, which was quite tasty. The food was very good. But the service was fairly slow but it was a bit busy--but not filled to capacity. I'd go there again. read more

Amici's Cafe is one of those rare finds in a small town that you don't always expect to find. We were passing through Madison, GA and the desk clerk at the hotel where we were staying recommended it. The small restaurant in the historic district was packed with diners. but we only waited 10-15 minutes for the hostess to seat us. We ordered The Works pizza and a 12-pack of the honey hots wings. Delicious! They had a wide variety of bottled beer and I enjoyed the Sweetwater Brewing Co Georgia Brown Ale. We will definitely be back the next time we go to Madison. read more

Great little neighborhood pizza place on the adorable little square in Madison, GA. While the service was at times spotty, they were covering a lot of tables and it was all good. The food was good, excellent King Caesar, which is a standard Caesar meets Greek salad. The desserts were really something and great mini cannoli's. Make sure to give them a try if you're in the neighborhood! read more

Decent food..... BUT ABSOLUTELY HORRIBLE, HORRIFIC, GOSH DARN EXPERIENCE I HAVE EVER HAD. Like why are there 10 workers just standing around, but it takes me 20 minuets to put my drink order in. If you would like a refill on your drink GOOD LUCK, thats not in their vocabulary. Mixes up orders constantly, and just aren't very intelligent. They literally asked if I wanted change on a 12 dollar tab, with a hundred dollar bill, like wtf. read more

My girlfriend & I stopped by here recently. She had never been there & wanted to go. We waited for over an hour & still no pizza. I asked about our order & apparently they "lost our order". When paying my bill I told the manager on duty & was given some little discount. I don't think we'll be going back. Food was average read more

I love this place!! The slice and a salad special is the way to go. I like the vibe, it's fits perfectly in the sweet town square in Madison. Plus, it's two doors down from Antique Sweets chocolate shop. Our family would meet there many times and we would go back anytime! read more

Amici used to be our go-to for Italian. As of lately, the place isn't worth visiting. Had dinner tonight for the first time in 6 months. We waited over an hour for our food. All of us had side salads to eat before our entree. Salads and entrees came out together. One member of our group had ordered a chicken pasta, and it was served with no Chicken. He had to wait an additional 15 minutes just for three slices of chicken. Service was very slow, refills were rare, and the staff was loudly goofing around in the back while we were waiting for food. Until amici standards are back to what they used to be, we will not be back. read more

It's been our favorite stop and tradition on our travels - going through the temptations of Athens, always to get to Madison's Amici. There was one main reason: their fried artichoke hearts. Apparently, I was the only one, because they have chosen to remove these from their menu. So, our tradition is over. And the menu is just basic. We tried to give the calamari a try in lieu of our disappointment, and while it's decent and comes with the lemon aioli sauce, expect a lot more banana peppers disguised as calamari, than the actual meat itself. They had some serious leaks going on, a rough bathroom and just lost its luster as our comfy place with those signature fried artichokes. I'm going to miss it. read more

We were in town for one night from FL and the locals recommended this place. We ate outside and enjoyed the atmosphere of Perk Ave. The wings and pizzas were delicious. *Ask for the special wing sauce**** (local honey with their housemade XX hot sauce) read more

I am a pizza connoisseur of pizza and they have excellent pizza. Service was above average. No waiting time at Sunday lunch.

The food is good but plan on waiting. Did I mention it took forever. You'll be waiting.

Food is constantly good every time we go, never had anything bad. Service is good. Atmosphere is great, clean place, truly best restaurant in Madison! read more

Awesome place. STAFF IS GREAT. WINGS are the best. And the pizza was also great. Best pizza place for miles around. Even music was Good! Special thanks to Stephanie the general manager. !!!!! read more

Whenever we're in Madison visiting relatives, we make a point of having lunch at Amici's. I can only speak for the pizza, but it has always been excellent. Staff is friendly, quick service - all good! I'd like to see them add a couple more large screen televisions to watch sports. Otherwise, very good and I highly recomend it. read more

Just passing through from Atlanta to Augusta. Great find! Excellent service and amazing food.

Great food, and friendly people. A staple of downtown madison that you cant pass up.

Great pizza and beer! Went here late on Monday night. Super friendly service. Comped our drinks since they were slow in the kitchen. Pizza with sausage hit the spot. read more