Great service and support. Helpful staff and attention to details. I always find what I need and…read morethat is awesome.

Growing up in Eugene I was used to going to Jerry's for my home improvement needs. Since moving…read morefrom the area I haven't found it's equal. The prices are the best, the service is spectacular, and the employees genuinely care. I so wish there was a Jerry's in San Diego, but alas there is not. I just love this place.

The dog grooming shop was wonderful for our rescue dog. Holly the groomer was very kind to Ethel…read morewho was very scared. She looked adorable after her trim and bath. They didn't use perfume on her which made us happy too. Reasonably priced and a great job! Thank you.

ABSOLUTE JOKE!!!! Paid for a Bing cherry Tree online. Drove…read more20 miles to pick it up. When I got there, they said they had no more in stock. But they would be happy to give me a rain ear instead and I said "that's not what I purchased" they did however, have some that were potted, but I would have to pay double for $59.99 . But at the same time, it would take several days to get my refund back that I already paid. I ended up speaking to the manager. She was extremely rude was completely non-empathetic that I just drove 20 miles on my Sunday morning.... The correct customer service here would have been to give me the Bing Cherry tree they had in the pot. I do ALOTof business at this store... THAT STOPS TODAY!I WILL NEVER PURCHASE ANOTHER PRODUCT FROM ANY WILCO STORE! F+ on customer service

My favorite part of Down to Earth is the building. Not knowing the history of the building itself,…read moreit appears to have once been some sort of granary warehouse. All the chutes and various chambers are very intriguing, then you get into the wares the store offers. Very much in sync with the atmosphere of the building. It would seem that whatever hobby or craft you are into, they have some of what you need. They definitely have plants, containers and such covered. Next is the cookware, then canning supplies, storage containers, macrame, animal supplies, personal care... the list goes on. The neat part of it all is that it all feels so vintage yet new. A very holistic shopping experience.

What a great find this garden shop was! I could spend hours in here yet was on a schedule and able…read moreto spend an hour perusing the beautiful and eclectic merchandise including everything from plants, garden supplies to kitchenware, jewelry and cards. The prices were mostly reasonable which was a bonus. I purchased a beautiful windchime, a soaker hose and face mask. This will definitely be a stop next time I visit Eugene.

I've walked by this place several times when they were closed, and needless to say, I was excited…read moreto find them open yesterday. This is a fun and neat gift shop. Good selection without being overcrowded, which I appreciate. I found a coin purse, which was awesome. My husband and I were literally talking about me needing one last week. I was excited. Lol. Besides that, I found stickers and a journal. Which I always need new journals. Past that( they specialize in candles, soaps, and home decorations. It is a fun store to explore. The employee or owner working was kind and welcoming. He took his dog with him, who came out to greet us when we were at the counter, so I got my puppy fix while I was in there. I think more business owners should bring their dogs to work just for this reason. I thought the prices were good and the value was high. I spent $30 on the three things I bought, which wasn't bad. Would I return? Yes! Definitely yes. It is a fun store to explore, great owner running it, and very memorable. My husband and I both enjoyed it.

Okay, this place is cheeky - a small towel that reads "Not Your Jizz Towel"…read more It's cute. Lots of little surprises. Got my hubby a bar of soap "Gay Bar" and a birthday candle with sprinkles on top. So this place is great if you're searching for gifts.

I have been coming here for a couple of years. Good variety and excellent pricing keep me coming…read moreback. My wife enjoys potting a variety of outdoor plants while I take to succulents and cacti. My only knock is their yard art (statuary, wall/fence hangings etc are a bit pricy). The staff are knowledgeable and have great recommendations for particular situations. Recommend highly.

I patronized Rogers for many years and have many plants in my yard that came from there. In 2025…read morethe business closed. The land owners jacked up the rent or refused to renew the lease space and they could no longer be a viable business at that location. The gates are closed. There is no access to this site because there is no business at this site. Yelp should remove this site from its listings. There was a going out of business sale just before this nursery closed back in 2025. This information is readily available with a web search.

Very educational about the installation and what to expect. The installers were on time,…read moreprofessional and very tidy. I had gotten three other bids, two of which are big in Eugene and they expected me to do all the measurements, buy the stove and then find me an installer! I highly recommend Ambassador for their professionalism, quality and friendliness.

0/10 recommend! Let…read moreme start from the beginning. When we first went into look look at fireplaces everything went great. Customer service was great and we found a fireplace we really liked. Once installation began everything went downhill. When the installation was made the employee was grunting like he was about to pass out. Even the neighbors heard it. I thought I was going to have to pick this guy up the floor he was about to pass out. That day it was raining and your installers walked in and out of our house without whipping their feet and left muddy tracks all over our floor. We then had the inspection from the city. When we first got the quote we were told we needed to add an outlet because the stove had a fan. It was an additional $600 to add this outlet so I said we could do it ourselves. All I needed to know was where I needed to place it. They told me anywhere is fine. It could be floating in the back. That's what we did and we failed the inspection. They said it was a fire hazard. Which made sense. The inspector asked for more info from the manufacturer so we can find out exactly where it needed to go. I called ambassador and they told me they could not help me because the outlet was not added by them. But they would have the owner call me. He did and he said this is how they usually do it and don't have problems. He said he would speak to the inspector directly and send me pictures and more info on where I could install it. . Which i appreciated. Except nothing was ever sent to me. I had to reach out to him multiple times for more info on where to install the outlet. It took several weeks for the outlet to be installed properly and the inspection to pass because we had prior engagements that made it so we couldn't solve this right away. Finally the inspection passed and we were ready for them to install the last parts of the fireplace so I called them to set this up. They told me their next appointment was not for another week and a half out. I asked if there was any way we could be squeezed in as it was only a few parts that needed to be added and we would be going on vacation for 2 weeks and would not be home when they had the next appointment. They were able to fit me in which again I appreciated. We couldn't wait to be able to turn on our new stove. A few hours after making that call I get a call that I missed from the owner. He left me a voice mail and a text asking for me to call him back regarding our project. I thought oh my gosh. Something is wrong with it. Nope. He just wanted me to make sure I made the payment before leaving town. Lol. I said no problem. I will make the payment once the work is completed. He was not happy. But we left it at that. The owner then texts me again asking to make the payment before leaving on vacation. He asked me a total of 4 times. Which was WILD to me. Their contract states we have 15 days after the project is done to make the payment before leaving the project was or even done! I told him this and he said the electrical part was not his responsibility which was what had set the entire project back. But with the negative experience I had I was afraid if I made the payment before the project was done they would not respond. So I waited until the last expecting passed and the second the inspector left I called to make the payment. The installers call me the day they were going to come finish the installation advising they would be here in 10 minutes. I made the necessary schedule changes I needed to make and put my dog away waiting for them. One hour passed and they had not showed up. I called to ask what the delay was and they said their paper work had been mixed up and ended up going to another house. It would have taken them 2 minutes to text me or call me and notify me of the delay. Also one of the ladies that works in their office is super rude and hates answering questions.

The employees are always very helpful when i visited in person. Always knowledgeable and patient…read more I get the feeling they love their job. Must be great management. My peperomia I bought there is thriving. It's one of my favorite plants now. I am a houseplant hobbyist and they are my second place favorite place to shop after Down To Earth. But it is stiff competition.

Awesome place, great people and customer service improved greatly…read more I like this store because it's more open and lots more room available...

I haven't dealt with them lately. My last mail order was quite disappointing: starts either didn't…read morethrive, or didn't bloom as described. If you want something for bloom, fall color, etc., I'd advise you to go to the nursery at the time when you expect your desired species to be at its best, and pick the best specimen yourself. Don't order from a catalog. Nice people, and the demonstration gardens are very informative and showy.

Nursery and nearly all the gardens are no longer there. What remains is beautiful. Wish I had…read morebeen there in its heyday.

We purchase a couple of yards (in total) of the Blended Mint Compost, for several garden spots on…read moreour property, every year among many other products to get us through the summer. The half yard of the Blended Mint I just finished distributing was disappointing. A lot of big dirt clods that had to be broken down either by hand or by pounding with the back of a shovel. This load also included rocks, sticks, several scraps of blue tarp and other unidentifiable plastic bits. Many of the clods were just clumps of dry, brown, hard, dirt. A contrast to the rich black color of the Mint Compost. We really like Lane Forest Products and it's convenient location and nice employees. In comparison to prior seasons we are disappointed in the quality and consistency of this once great product.

For ard debris, wood & concrete/brick recycling this is the best place to go from my experience…read more Much cheaper than taking it to the landfill. Easy to drive through, pay (by truck load size not weight) and easy to back in areas to unload. Sometimes the young guys working will even help unload. Always try to have some cash on hand to tip them for their help. Also, great place to get your decomposed granite, fill dirt, sand and rock. Great selections, good prices and good customer care!! Highly recommend this place, they always make me feel welcome and are very helpful.

Great store with all kinds of amazing things. Quite a walk down memory lane! The owner was very…read morenice and very knowledgeable about all the collectibles.

Excellent place. Great stuff decent prices and nice staff. We will certainly be going back!read more