We met the manager Kam and he was knowledgeable, accommodating and set us up for success.read more

This company is so deceptive about pricing. Do not go here. They will jack up the monthly prices…read moreafter only a few months and significantly. They get you in and know it's too much of a burden to move your stuff and they up the prices and it's completely arbitrary because it's not based on supply and demand. It's simply based on they can and so they do.

They sold us a used battery with a one year warranty. It stopped working after one year 3 months…read more (Junk Battery) After we are out of warranty they sent some Yahoo over to fix our battery and our charger. Well the battery never got fixed and the charger having a problem was hit or miss. I called and expressed my concern and wanted to buy a new battery: guess what? They listened and never called us back. Bought a new battery form Capital Forklift. They informed us that they scratched off the manufacturer date on our used battery so you could not tell how old it was. Good Job Harr's Forklift! We will never call you again. I suggest people who read this do not call you ever.

We have had our forklift serviced by Harr's for years. Always been quick and always got the job…read moredone. This most recent was a minor leak in something that I don't really know what it is. He taught us what the problem was and gave us the lowest cost option. Instead of making us pay a fortune to replace certain parts he told us how to fix the problem on our own if it happens in the future. Thanks Harr's we will continue to use you when needed.

New 2022 Tahoe broke down. Multi tow companies couldn't tow vehicle due to extra equipment need as…read morethe truck could not shift to neutral. Reeves towing was the 4th company to come out. Brendon was very professional, knowledgable. Brendon was able to get the vehicle started, put in neutral, and towed the vehical to the dealership with no issue. Hughe thanks to Reeves towing. Excellect service!

My grand daughte's insurance paid for her car to be damaged by this company. What should have been…read morean easy job (getting her low car out of the snow) turned into destroying a brand new tire? All because he did not want to hitch it? Took video, before and after, proving the tires were not damaged. Looked at her and then asked her after popping the tire on the curve, "how did she get a flat tire?" Allll on Christmas Eve! Not to mention, she waited 8 hours for their arrival! He didn't even know where she was located. He assumed because she was in an urban area, that he could treat her any way. He never would have tried that if we were there, or she was at home, NEVER! Use this company! Zero star option is needed.

I took my 2019 Forester Class C motorhome into the Hilliard location of Cummins Sales and Service…read moreto service my Onan 4.0 generator. We are retired- we live in Palm Desert, CA and summer in Dublin, OH. Go Bucks! The generator in our motorhome wouldn't start and needed the 500-hour service. Nick Platounaris checked me in quickly and explained what they would do. Nick called me the next day and told me the grounding strap had deteriorated and wasn't providing a ground for the generator. Two days later the motorhome was finished- new grounding strap and the 500-hour service completed. The paperwork was very clear with what was done, and the generator is operating like it did when new. The Cummins facility in Hilliard is very clean and organized. It is also a huge facility, and very busy. I had to wait a few weeks for an appointment, and it wasn't cheap, but the end result was great. Thank you for taking such good care of me and my motorhome.

Horrible communication, I have had my truck in shop since last week said they would begin work on…read moreit on Wednesday. I Called on Wednesday to make sure it was being worked on. (Because of past experiences) I was Told it was, I asked gal for estimated time of completion, she told me she would have someone from shop call me back with status, no one returned call. I had to call them back next day Thursday only to find out , I was lied too it was sitting in shop, Its not been worked on they had to pull service guys to another vehicle because they are down techs per Dante. Since they are down techs they have no idea when the work will be complete. Poorly managed shop, poor communication and long process and procedures just to get truck into service! My hands are tied and this is now affecting my small business. I would not recommend this business unless you have time to just let your vehicle sit for long periods. I'm Finding out much of the calls go to a call center where the people I have talked too have no clue on the reality of status.... Make sure you are talking to someone that actually has a clue. I hope this review will merely serve as a way to better improve customer relations and change the way call center employees handle calls. The call center employees apparently don't truly know what is happening in shop. They mislead and mishandled their communication with myself and this makes Cummings service look incredibly bad. I hope this problem gets fixed in the future!

We have been at this storage facility since June, and I have nothing bad to say about the quality…read moreof service, cleanliness of the units, and the people are top notch. We have one of the larger storage units, and the value, while a bit higher than we were used to, but cancelling it when we moved was the easiest thing ever.

Terrible experience. No customer service. He was to busy…read morewith his grass cutting job to help us with our issues. Gave us a truck with a half tank of gas and an engine light on. Wish we had done our homework better didn't even compare to the service we got in Columbus in January.

If you have propane tanks this is the place to go! Much cheaper than the exchange. The staff are…read morealways so nice and quick. I never have to wait and they work very fast. I'm so happy i discovered this place!

I have had my RV stored there for several years. Very reasonably priced for storage and the…read morenumerous onsite benefits. The staff and Mr. Pugsley the manager are always so wonderful and patient with my questions and quick to help. I totally recommend checking them out.

I contacted the service department about a recall for a Honda motorcycle. I talked to Adam, who was…read moreextremely helpful and efficient. He ordered the part and contacted me when it arrived. The communication and service were excellent. Adam remembered who I was and the service by my name only. Incredible memory. Great service manager. I have been to other dealers and another ASK location, but this location will be my choice from now on. I had a brief interaction with a salesperson and talked about motorcycles. He was extremely knowledgeable and personable. When I'm in the market for a new bike, this will be the guy I buy it from. Congratulations on great service and a friendly, efficient staff. Bob W

For the record, this review is specifically about the Ask Powersports-Columbus location. This…read morefeedback comes after a direct, difficult discussion with the owner/manager of this family business to ensure there is no confusion regarding which location provided this experience. I recently had an incredibly disappointing experience that started with the service department and ended with a complete lack of leadership. When I expressed my frustration, the manager's response was effectively, "service is bad everywhere." There was no apology or "how can I help?" Instead, I was given excuses about how difficult it is to find personable technicians and why I should essentially accept a subpar experience. It's clear management is more focused on preserving "margins" than providing professional service. If good service is hard to find, I'd still rather take my business to someone who actually tries. Being content with providing a horrible customer experience is a choice, and it's one this business has made. Recommendation: Save yourself the headache and go to Pony Powersports instead. They seem to understand that protecting the bottom line shouldn't come at the expense of the person standing in front of them.

We rented a mini track hoe for the week to remove some stumps and a shed. When I ordered the…read moremachine I requested a Yanmar Vio35 with a enclosed cab. You gotta have the air conditioning in Ohio. The day before the machine was due to be dropped off I was informed that the machine I requested was not available but the new machine would be comparable. Delivery day came be I was given as Case 37c with a open cab. The machine worked great, the delivery guy was great. I have absolutely no issues with the staff or the ability of the machine. I would give them 5 stars if the machine they gave me had a enclosed cab. I would definitely rent from them again.