Received a basic pedicure. I had a fresh tattoo and they were accommodated the other leg by…read moreregulating their water. However, when she asked if I wanted lotion on that leg I said no 2x and lotion was put on leg around tattoo. I should have received a leg massage and I jokingly said just do double on the other leg. I did not receive a leg massage at all . This is my favorite part. The polish I chose was not good-they brought different ones and I picked one I liked. I put on my finger nail to test and it was not offered to remove. Maybe my mistake for not asking but it was obvious. The place is very large and they have a big selection for colors. The massage chair is fantastic. She also gave recommendations on how to take care of a tattoo - Vaseline-just Google it -DO NOT USE! Vivian I believe did my nails -wasn't awful but there is someone FANTASTIC! Yami is great and personable. She is fun to talk to and pays attention to detail.

‼‼BEWARE‼ Be careful…read morewhen getting checked out at this place & make sure to check your receipt. They are definitely scamming you with additional charges! I've been coming to this nail salon for months and getting the same thing several times but today was the first time they charged me like this. I honestly thought I finally found a nail salon that I liked but I was so disappointed today. When trying to ask about the additional charges the girl in the front dismissed me by saying "I don't know, that's what the nail tech is charging you!" She looked very annoyed but I was just trying to understand why the price was different than all the other times I had been there. 1st issue: I went for a builder gel fill and was charged $65. Last time I got my nails done, the nail tech told me they would be $55 the next time I came in for a fill. 2nd issue: I was charged an extra $5 for a cut down. I always keep my nails at sports length so being charged extra for a cut down was ridiculous because my nails were not long to begin with. 3rd issue: I was charged an extra $5 for shaping. I did not ask for any type of extra shaping. I walked in with my nails already squared shaped. If I would have received extra services then I would gladly pay for them but that's not the case. It was a complete scam! I will not get my nails done here again! The only reason why I am giving them 2 stars is because the ladies doing the pedicures do an amazing job! If I return, it will only be for a pedicure!! I uploaded a picture of my nails so you can see what a $95 fill looks like at this nail salon.

I'm really distraught about this past visit. I've been going here on the regular for a few years…read morenow for pedicures. Always great service. Now to my birthday. I decided to treat myself to builder gel. I went in specifically asking for builder gel. I said I wanted my nails short. Just past my finger tips. I wanted builder gel. I wanted natural pink. I had a photo of what I hoped to get. Realistic. Nothing crazy at all. I started with my pedicure. No issue there. It was great. Then they come to do my hands. I've not had my nails done in years. Many years. So they put the tips on and cut them down. Then start dipping. I'm not sure if this is the process. Well it isn't. I ended up with dip nails. I didn't want to switch up and make them remove it after they'd already started so I just let them finish. That's on me because I'm very non confrontational and just do what's easiest even if it's at my expense. Well they also did no clean up or cuticle work. And I asked several times to fix crooked nails and it never was right. So I left with crooked thick nails, ragged cuticles and dip on the cuticle and surrounding skin. Now I know. Some of it is on me. I couldve made them start over. But I shouldn't have to. I showed a photo of what I wanted. Color and very short natural look. I asked for builder gel at the beginning. Dip should've never been anywhere near me. My ignorance of the process was a factor but it shouldn't have been. I came home and had to clean up my own nails. File to shape properly and fix all the crookedness. Pedicures are fine. Nails? I'll probably go somewhere else from now on.

I have been coming to this nail salon for a little over five years and during that time I have…read morenoticed a significant shift in the level of service. Familiarity and convenience kept me returning, but after my most recent visit, I believe it may be time for a change. My son and I came in for pedicures and I also planned to get my usual dip manicure. In the past, they would begin my nails while I was getting my pedicure, but that did not happen this time. Because of the long wait, I decided to skip the dip and just have it removed. I was charged $10 for the dip removal and $20 for the file down/no color or anything. And during the process, the technician actually broke one of my nails. Then comes the pedicure quality, which is why I had to return today. There were visual streaks in the polish and nail polish on my nail bed. When they attempted to correct it, a technician selected a polish color without asking what shade I wanted. When I asked to see the color book so I could choose the correct one, she left the polish she selected and walked away without correcting it. I sat for about six minutes before someone else finally came over to assist me. Thankfully, another technician brought the color book and I was able to select the right shade. She corrected it without hesitation, but this was not the first time I had to return to have something corrected the next day. After being a loyal customer for several years, the last year of experiences have been met with frustration and disappointment.

I've been here several times, and I've overlooked a few issues in the past when I didn't use my…read morepreferred tech. However, it's becoming more noticeable that many of the staff seem rushed. When someone is spending around $200, time and attention to detail should come with that, and unfortunately, that hasn't been consistent. The lack of time taken is clearly leading to mistakes. During my most recent visit, I got a pedicure and brought my own base coat, polish, and top coat. The technician applied layer after layer of polish without allowing proper drying time, which caused it to smear. I followed the instructions and waited the recommended 10 minutes. By the time I got to my car, my first big toe had already smeared. I decided to leave it alone, went home, and sat through an entire movie. After that, when I got up, my second big toe had smeared as well. I had to return to get it fixed, which should not happen after spending that kind of money. Although a different technician corrected it and took her time, that level of care should have been there from the start. I appreciate that it was fixed, but at the same time, I paid for a completed service the first time. I understand this is a business and there's a desire to move quickly and accommodate as many customers as possible, but long term success comes from making each client feel valued. Rushing through services to get to the next person creates a poor experience and impacts quality. I also did not appreciate being pushed to upgrade to gel when I had already decided on what I wanted. I was there with my daughter as well, and while we were accommodated, the overall experience still felt rushed. At this point, I'm not sure if I'll return. If I do, it will only be for Jenny. Her customer service is a 10 out of 10. She is patient, attentive, and takes the time to walk you through options. She even recommended polishes I had never tried before. She consistently greets me warmly, checks on me throughout my visit, and makes the experience feel personal. If I were rating Jenny alone, it would easily be a 10 out of 10.

My mani and pedi were done by Julie, highly recommend, she was great…read more I was charged tax on my bill for a personal service which is not allowed in Texas. I was also suppose to get 10% off of my first visit and that wasn't done. So I was over charged 18.00 and didn't realize until I got home. Check your receipt and make sure they don't charge you tax.

Im really disappointed because I normally come here for pedicures and I love getting my pedicures…read morehere but this was my first time getting a gel x manicure and it didn't even last a week. I got my nails done for vacation and on the 3rd day one nail popped off and then a second and the 3D design snagged on my hair and popped off. I was going to ask for a refund but I already know the answer will be "they can't" DO NOT GET GEL X here the quality is NOT worth the price

i made an appointment here for my bridal party mani/pedi and we had the best time! Iris did my…read morenails and she did sooo good! def will be coming here when I need to get my nails done again for any big event.

Love how you can easily make appointments online!…read more Nice clean place and they take their time which is honestly such a win! Took my mom and niece here and they catered so well to both of them! They have any and every color you can think of of your nails and plenty of services to choose from.

This is the only place I have come for almost a year. The staff is very friendly and professional…read more The place is clean and I always get the best service. I highly recommend this place!

Kate was incredible and she stated everyone there were all really good! I did the tea pot detox and…read moreit was great!

The 1st time I went they charged me $5 for long nails. 2nd time I went was charged $8 for long…read morenails. I have had my nails done for over 40 plus years and have never been charged for long nails.

Was able to sneak away during naptime for a pedicure and Helen did not disappoint. I was sat right…read moreaway and it was the most relaxing pedicure I've had. It did not feel rushed or like I was just another customer. Amazing experience !

I'm new to Mansfield and have been actively looking for a good nail salon. I stumbled upon Chloe…read moreNail Salon on my way to HEB and decided to give them a try despite the many negative reviews. Unfortunately, this ended up being the worst nail salon experience I've ever had. It's been barely 10 days and my acrylic nail already has a chipped section on the thumb. I've been getting acrylics for years and have never had powder chip like this. I also added chrome for $15, and it was applied so unevenly -- you can see blank spots and patchy areas. For one acrylic set with chrome, I was charged $85, which is an unnecessary markup considering the poor quality. Definitely not worth the price or the experience.

*****READ ME******…read more Sanitation Violation -- Texas Department of Licensing & Regulation Failure to clean or replace buffing bits and chamois between clients or to clean with soap and water at the end of each day §107(d). Failure to discard buffer blocks or porous nail files in a trash receptacle after exposure to broken skin or unhealthy skin or nails §106(f). *No pedicure liners *Used nail file(s) and foot callus scrubbers (porous) *Used nail drill bits without sanitation (acrylic residue remains on drill bit before beginning). *Overall salon sanitation *Failure to post all required licenses ---- When asking the nail tech if those (referencing the tools), she proceeded to let me know they 'wash' them with soap and water. These are porous tools, and these were very much visibly used. I immediately felt uncomfortable and asked the nail tech to stop. At this point, my nails had two (2) nail tip extensions on my big toes (incomplete) and she trimmed two (2) nails. When bringing up my concern at the front, I was just told "sorry about that" and proceeded to be charged $25 for what was already done. Mind you, I was in the salon maybe 15 minutes with 10 minutes or less being in the chair. Deluxe Pedicure (EA. cooling peppermint pedi) are $50 plus $18 for gel. Why would it be $25 for nail trim and nail tips for two nails? I feel as though because I spoke up about their sanitation, I was reprimanded via overcharging. Please please please do not go to this place. Please spend the extra money going somewhere where sanitation is visible and you're not risking infection. This shop is now under investigation for multiple violations by the State of Texas.

THE BEST EXPERIENCE!! 10/10 I've been to every single nail…read moresalon in Mansfield & this one is BY FAR THE BEST. The salon itself is very clean, basic and quiet - not like all these loud, dirty and busy salons on every corner. I don't want my pedicure to feel like a trip to a night club... My deluxe pedicure here was so enjoyable! There was extreme attention to detail and comfort & at a competitive price; I also didn't have to wait at all on a weekend day. I will definitely be coming here for my regular pedicures. I would recommend to every single person!!