IF YOU ARE CONSIDERING USING THIS BUSINESS GO TO ALTEX…read more My mother recommended me this business after my laptop died. I usually do business with Altex as they are fast, professional, and have reasonable pricing. In the future, I will continue to do business with Altex. I brought my laptop in after initially diagnosing it myself as a burned out motherboard. I told the college-aged intern at the receptionist desk what I believed it to be and he told me they charged a $50 diagnostic fee to identify problems but that it would be used towards labor should it come to that. I told him I really just needed them to locate the motherboard and do the replacement as I have a lack of time. He noted this and I left. About two days later I got a call informing me that my diagnosis was correct and that they could not locate a replacement from a reliable source. They would help me "find a replacement laptop" or I could buy a motherboard from a wholesaler in China, but the business would not undertake the risk, as they often could not reliably get a refund for faulty parts from factories in Shenzhen. As a similar laptop would cost upwards of $1200, I chose to take my risks but ordering a $100 motherboard from China. Two weeks later, the motherboard came in. I delivered it in the box to the repair company. They called me once to say "everything's great! Come pick it up" and then again to say "the motherboard is blown" within about 30 minutes. I went to go find out what happened on my lunch break. I was able to talk to the tech that installed the motherboard who confirmed that it was DOA (dead on arrival). Unfortunately, they did not test it with a voltmeter prior to installing and charged me TWO HOURS OF LABOR. At this point, I am now ~$250 in the hole for a laptop that still does not work. I asked for a manager, and was presented with the lady who initially advised me on my choices. Please note, at this time, I was also in the process of building a laptop via Altex's knowledgable staff. They walked me through the entire process, from picking out parts, to assembly (and they do assembly free should you buy parts there). Extraordinarily professional all around. However, the manager not only initially refused to use my diagnostic fee towards labor (until I told her this is what I was told), she also denied that she advised me that I had "two options" with them. This made me so upset I refused to pay, and left. I consulted my mother, who desperately wanted photos left on the hard drive and said she would pay for the laptop back, so I returned to the store and began paying. As I was in the process of paying, I chatted up the tech who advised me I "should have contacted the original manufacturer to purchase a motherboard. Why did the repair shop not do this themselves. I asked Altex and they said this would have been their first point of contact. I have since disassembled my laptop and had the hard drives installed in my desktop AT NO CHARGE via Altex. Tldr: shady company. Seems manager doesn't know how the industry works. For a comparable price, go to Altex for your hardware needs.

I stepped in to computer doctors in a bit of a bind. I was in San Antonio for a conference and my…read morecomputer decided to stop charging the Monday before my Thursday morning presentation. I walk in on Tuesday morning telling them that my DC power jack was loose and needed it replaced, and it needed to be done by Thursday. I asked them if they could have it done by Thursday, they said if I paid for all the expedited costs they could for sure have it done. Then they ordered the wrong part. Wouldn't be done by Thursday. I asked them if I could have the part number so I could just repair it myself. No we can't give you that information. What? I told them to just fix it and send it to me when I returned to the country in a week so I wouldn't have to worry about it sitting on my porch when I was away (more business). I told them to ship it to me six days ago, and it was shipped yesterday. It will be arriving tomorrow approximately 20 days after I dropped it off. Granted a week of that was me being out of town, but still. Don't go.

Spot on doing it right to bring the cost low for computer gamers and their parts. And became myself…read moreto support us through the US and beyond

Rodger was very helpful, New to the Pc world and he explained what each component did and how…read moreeverything works. Will be returning to them.

I have taken my laptop twice for two different issues and it was repaired overnight and for a…read morereasonable price both times.

Best service in town, quick and quality on the prices and repairs 100% recommended the diagnotic…read morewas free

These guys are great! I was doing a BIOS update when it prompted me for an admin password. I didn't…read morerealize my PC even had an admin password. I locked up my PC. SD Tech has great reviews so I called them. Hank spoke to a tech and reassured me they could fix it. He scheduled the appointment for the very next morning. Dan arrived right on time and had my computer running in about 5 minutes. Hank and Dan were so friendly and responsive. I highly recommend SD Tech, whether it's for your personal computer or you are running a large business.

Quick, reliable, and they get the job done! The guys at SD Tech are capable and sociable - a…read morecombination that doesn't normally grace IT folks with its presence (let's be honest). But these guys have it! Not only are they the best in the biz, but their prices are competitive and the value is undeniable. There's nothing like turning on all the computers, servers, and printers, and not having ANY issues. They'll be back when we need upgrades and updates, we love SD Tech.

They've moved up to Shavano Park 4706 Shavano Oak #102, San…read moreAntonio, TX 78249 I've been going to these guys for years. One of the owners used to be MMG Computers (back on Callaghan). Now they merged with some folks or something but the important thing for me is ANOTHER REVIEW!!! Really, they've been that good to me since 2008. The desktop they built me is still running with a new SSD drive they plugged in. I could keep going with other stuff on and off over the years, but I really appreciated the good advice, good work, and fair prices. Fantastic computer guys and you should use them.

The helped me selecta computer on Amazon. When it arrived I returned and they transferred all my…read morefiles and del it to me. I'm Vision Impaired and needed special help. I was so pleased with the cost and service.

The service I received for in home computer consulting was competent, polite and professional. The…read morework was done quickly and for a reasonable cost. I will use them again.

Had devices that wouldn't work anymore. Found these guys passing by the neighborhood. Recycling is…read morewhat I needed and that's they offered. Was in and out in a flash! What's not to love?! Now I have less clutter and more time to think about more stuff I don't need haha

I couldn't be more pleased with my dispatch nerd, Brenden, who not only fixed the problem I was…read morehaving with my PC, but also corrected an issue with my iPhone, recommended various products & services (from other sellers), and hauled off my old PC after removing the hard drive for me to keep. Thanks, Computer Nerdz! Just had my second visit from Computer Nerdz!, 4 years after the first. This time my nerd was Diego, and my experience was once again top-notch. He was extremely knowledgeable, professional, friendly and efficient. He answered all my questions and made recommendations when I asked for advice. I'll be calling CN! first if I ever need help again--I couldn't be happier with the quality of their service.

They're a mobile service now that doesn't return calls or answer quotes…read more Took me 4 days to get ahold of them and they asked for pictures n videos of my tv sent it no them got ghosted ...at least tell me you can't fix it

Paul is a very good technician and diagnosed my backlight issue in about 10 minutes. Very prompt,…read morecourteous, honest & prepared. Comes to your house to diagnose and takes tv for repair in under a week. Highly recommend.