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2.6 (195 reviews)
Closed 10:00 am - 8:00 pm

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iPhones !
Terri N.

I stopped by the Apple Store at North Star mall a couple of weeks ago with intentions of upgrading my phone. I was attended to and signed in promptly at the front of the store. I was told that someone would be with me shortly, and that is what happened. I was assisted by Trent, who was extremely helpful and knowledgeable about the products and how each would fit my needs. Trent was able to quickly and proactively answer all of my questions which provided enough value that ....I ended up only purchasing a new charger. However, I will be returning in the near future for an upgrade. Although I didn't purchase what I intended, I saved money by listening and analyzing what Trent was saying. The service was awesome, the price of the new charger was expensive, as expected, and it's always fun to play around with all of the gadgets. I'll be back soon!

Apple Store San Antonio North Star Mall

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5 months ago

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6 months ago

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4 years ago

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2 years ago

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1 year ago

Edgar from Apple la centara mall and Riley needs a promotion they are super helpful and had a great attitude.

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4 years ago

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7 years ago

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4 years ago

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2 years ago

i had to get a new battery for myiphone. they took awhile but they got it changed. i wouldnt say it was a bad wxpeeience

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4 years ago

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2 years ago

Chaotic... a bunch of employees just standing around, took me forever just to pick up an order

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2 years ago

Poor customer service. Took 3.5 hours for a simple transfer after appointment. Too few employees. Too much work.

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5 years ago

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Because I had done that I was able to erase my old iPad and start the download from the cloud.

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Discount Cell Phones - Back glass repair looks like new again

Discount Cell Phones

(1 review)

poor customer service. performed unnecessary n not approved…read moreservices which caused damage to motherboard. We discussed changing the front n back screen. i Never got a call about changing the batteTy. But when I go to pick it up I get charged $60 for a battery. the phone turned on before taking the device in Just fine. i pay the $60 and in the parking lot. I try getting on the phone. It kept rebooting. I call and Let them know. Thinking the battery they put in was damaged since they replaced my apple battery with a cheap product. I dropped the phone off the next day as they requested. They were suppose to call me with an update. Of course they didn't. I called 3 hrs later. And was informed I needed to pay $150 for a motherboard. Informed them that i never agreed to have my phone battery removed. Which based on research can damage the motherboard. I asked for my old battery back. They agreed to refund me the 60$ since I was never informed about it before hand. I asked if they can deduct the 60$ from the price of the motherboard and I pay the difference. $90. The little girl working when I called said abe would call me back. Of course she didn't. Called Saturday at noon because no one called me. And he claimed he didn't do anything wrong. I informed him making changes to my phone without speaking to me first was wrong. And that my phone was fine before taking it in. N because of his negligence he more than likely damaged my phone more.. Asked them to use the 60$ they charged me for a battery didn't agree on Towards the charge of the motherboard. He started yelling and hung up on me. I reported him the BBB for making changes without consent. Forcing me to pay for them.

From the owner: San Antonio’s #1 trusted cell phone store. A local, family-owned & operated business. We provide…read moreprofessional & affordable cell phone repair & unlocking services. We specialize in selling fully unlocked phones compatible with any carrier, in any country. No Credit Needed Financing available, apply today! We sell unlocked phones, tablets, smart watches, phone accessories, protectors, cases, chargers, bluetooth / karaoke speakers, electronics, cologne, perfume & more! For more information & current pricing, please call or text 210-464-7112

The FIX - North Star Mall

The FIX - North Star Mall

(16 reviews)

Went in to see about getting my phone screen replaced the guy gave a reasonable price and told me…read moreit would be about 20 minutes. Dropped off my phone and came back when it was done. A gentleman told me that if I have any problems to come back. I had a concern about the phone turning off so I went back soon after and they were happy to help. Ran a quick test and told me that they would go ahead and replace the screen again and to come back in 10 minutes. I went back and the younger guy working even put on a screen protector with no cost to me for the inconvenience. They were very happy to take care of me and had excellent customer service! You could tell they really cared about me as a customer. I live a couple hours away but would be glad to come back for any repair/phone case.

This place is a SCAM ! months back I came here to get my phone fixed, I was told a totally…read moredifferent price on the phone. I got here and the price increased to $700, I had no option to pay because I did not have a phone to get around and I am not from San Antonio. I was asked to pay in cash, I asked for a receipt the man said "why you don't trust me, I'll remember your face" I still proceeded to ask for a receipt. After the repair my phone would go black & not turn on for minutes straight. Today I returned because the screen started glitching and messing up again. He refused to warranty my phone , The man acted baddled that I said I was charged $700 and yes I had my receipt with me. Do not shop with them.

uBreakiFix by Asurion

uBreakiFix by Asurion

(29 reviews)

$$

If you need a place to repair devices, consider this place adequate…read more The clerks were super friendly and got through occasional lines of customers. It's a small place, where the front does minimal sales of accessories and pushes hard on Asurion's monthly coverage plan - but respectfully. The staff keep it clean, it has seating. You won't feel uncomfortable standing or sitting. The service was fairly quick for the repair I needed. And they got my old iPad looking brand spankin' new. The parking lot is small because it shares the small lot with other suites in the strip mall. If I needed another repair, I would highly consider a return to this location.

I brought my phone in for a charge port repair. When I picked it up, it had no service and didn't…read morerecognize the SIM card. Instead of trying to fix it, the tech told me to go to my carrier to have it fixed! I did and the carrier confirmed that UBreakIFix had damaged the antenna. I went back to the shop and was told that the tech who had worked on my phone had left and I would have to come back the next day! Overnight, the screen began to show bruising that ended up covering the screen entirely! (See attached picture) When I took the phone in the next day to repair the damage the tech had caused, I was told they would have to order the parts they had damaged! When I expressed my frustration at the situation, the tech became very angry and emotional and threatened to not fix my phone if I kept 'disrespecting him'! So unprofessional! I ended up keeping my phone and filing an insurance claim with my carrier to get a new one. I will never return to UBreakIFix. The techs are rude and incompetent.

Apple - computers - Updated May 2026

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