I had an urgent computer for access to a CD drive which my new laptop did not have these folks came through in a pinch with knowledgeable and helpful staff who were all ready able and willing to help me get it done! Great place five stars. read more

The service was great and pricing was completely reasonable. I've never had anything but friendly greetings and logical repair recommendations. read more

They did an excellent job bringing my computer up to Window 11 specifications which, I was really worried about losing some of my programs but, everything works great and I am happy, Thanks Allgen! read more

Great place... smart tech guys - thank you Ryan, Raymond and Aaron .. built my first desktop and any other her tech issues r solved ... super nice and patient read more

I went into AllGen to have my labtop serviced after being in Rehab for the last 2 years. Bill (the real Sanfords & son's ) work me to help me stay within a budget that fit someone that has been out of work for. His technicians were more than helpful and more knowledgeable than the big box retailers. You can't beat there pricing unless you go online to save a little but you loose more in support. Support local and small businesses owners. James Lawrence Design Build and Waste Management www.barkyardbombsquad.com read more

I've gone to allgen for 2 of my PCs, and they don't dissapoint at all. The entire staff is extremely knowledgeable, helpful, friendly, and courteous. They actually answer the phone, take the time to answer your questions, and provide excellent solutions and suggestions. This is my go to place for pc's in SA. Ethan and the whole crew were outstanding both of the times I've needed work done on my PCs. They re-cased my old gaming rig few years ago and just recently built my New Gaming rig and set it up like Pros. The pc runs amazing. Excellent customer service and pro quality builds. Great people and great service at Allgen!!! read more

Great folks at Allgen! We have used Allgen twice for PC issues and they have taken the time to explain what is going on and how they will make the needed fixes. I am always happy with the level of service I have received from Allgen. read more

Great customer service! Their years of experience made us decide to come and try their service. The two older gentlemen are very helpful and you could really tell they do not take advantage of their customers. Very professional starting with the phone call and when we get there, still consistent with their exceptional customer service. Great prices for their service and again they don't overprice. read more

Allgen Computer Warehouse - Nice signage spotted on their cork board...funny and witty! - IT Services & Computer Repair Near Me - San Antonio, Texas

I dropped off my whole gaming system to be assessed for sale+replacement, they called me the next day offering 400$ for a 8k gaming desktop n when I politely requested they simply wipe the system for me to take home the owner got disgusting calling me saying I should take what theyll give me n trade it in n pay for another regular pc they wanted to SELL ME. i said no thank you Id like to have it lightly serviced/ wiped then to keep and do as I please with it I came to pick up my computer, they couldn't find all the parts to my system-gave disgusting costumer service refusing to service it when they said over the phone it would be done easily when I picked it up! if they're mad I wouldn't sell them my computer they definitely showed that and don't have good communication or customer service at all. read more

I've been Allgen to with my Laptop a couple of times. Both times they were able to resolve the problems quickly and efficiently. They take the time to explain the problem, and the options to correct it - at a reasonable cost. It's really nice to find a company that provides quality service, and they're my "go to" company for computer repairs and upgrades. They truly deserve a five star rating. read more

These guys are the best! Fixed my favorite keyboard that is no longer in production, even when other stores wouldn't look at it because they were worried about not being able to find the parts. Extremely well priced and everyone there is so friendly. I would come back here in a heartbeat with any tech issues, huge thanks to the whole crew! read more

The folks at AllGens are some of best in the game. Not only do they make incredible builds for all types of computer usage, but they are fast, reliable, honest and respectful to the costumer. I have been here twice to upgrade and fix my computer in the past and will continue to visit them when the time comes! If you want a computer built or need parts replaced or installed, this is the spot to go. I can't recommend them enough if you're looking for business in the San Antonio area! read more

Allgen Computer Warehouse - IT Services & Computer Repair Near Me - San Antonio, Texas

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I had some laptops just taking up space. I finally had a chance to take a trip to allgen. They were able to answer all my questions and I was able to take home an early Christmas gift with in an hour of my visit. I called before hand and gladly I did because I was able to look at their inventory and make a better selection. Their customer service was excellent. I'd definitely would recommend coming to allgen for all your computer needs! read more

Allgen Computer Warehouse - IT Services & Computer Repair Near Me - San Antonio, Texas

The good folks at Allgen Computer Service can handle just about anything! I brought in a large-sized boom box that needed a new control panel and other various complicated fancy-schmancy wiring/doohickey-ing with whom an electronics amateur such as myself could/should not be trusted. Even though they typically only work with computers and laptops, Allgen stepped up to the plate and fearlessly accepted the challenge! David, the unforgettable owner/proprietor himself, handled the job personally and said, with a huge, confident smile on his face, "See you in two days, sir!" Well, he wasn't lying! Thanks to Allgen, my precious Bumpboxx is as good as new (possibly even better)!!! They even took the liberty of repairing a speaker cover that my Border Terrier so happily destroyed with the remainder of his teeth -- NO CHARGE! Huzzah! Customer service and exceptional-quality work like this comes far and few between. If you or someone you love/mostly-like are looking for a fast, reliable, locally-owned business to tend to your electronic-related needs, I must implore: give David and his crew at Allgen Computer Warehouse, Inc. a call! You SHAN'T regret it, friend! read more

Allgen Computer Warehouse - Bumpboxx working at 1,000% efficiency and 1,000,000% in-your-face power and loudness! Thanks, Allgen! - IT Services & Computer Repair Near Me - San Antonio, Texas

The staff is knowledgeable and very helpful. They kept me updated and the turn around time was great!

I ran into an issue with the battery to my laptop going dead on me. Online all I found was the run around trying to buy. I called them and they were able to find the battery for me. Shipping took a few more days but they called to let me know what was occurring with the shipping. Battery got in and they were able to switch it out and made sure it was working. The staff is super nice and professional. Definitely have my business for future issues. read more

Look at the unprofessional response ms I got back from them. Just down right unprofessional and all because they buy super low and sale super high and compare graphics cards to light bulbs. read more

Allgen Computer Warehouse - Unprofessional responses 2 - IT Services & Computer Repair Near Me - San Antonio, Texas

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David and the staff have always been exceptional knowledgeable, and professional! Every time I walk in, I feel welcomed and not taken advantage of. I've needed computer help on rare occasions and Allgen has become my go to place. David has always been honest and reasonable when it comes to pricing. Definitely recommend them for computer services! read more

I took in my seven year old Lenovo laptop that had a broken screen. I wasn't sure that it could be fixed, especially since Lenovo doesn't support the version of my laptop any longer. However, I was pleasantly surprised that David was able to quickly diagnose the problem and find a solution to fix it. Not only am I able to use my laptop again, the touch screen, which had been inoperable since 2016, is working. I have already recommended AllGen to some of my friends. read more

I along with my wife visited Allgen computers today. the shop closes at 6pm but David was kind enough to let us in even at 6:08pm. i explained the problem with my laptop - keyboard not working and laptop not booting up. David immediately opened up the laptop nd diagnosed what the issue was. He replaced the cable connecting the power supply and the keyboard. He also charged us very reasonable rates. i would like to thank him a ton as he immediately solved our issue and went an extra step to do it asap. It is now go to shop in case of any issue with my laptop or desktop. - Karandeep read more

Needed to find out what hardware I needed for my setup at home. I called first to ask if this store sold what I needed. I didn't know exactly what I needed, only what i wanted to be able to do. I explained this to David over the phone and he assured me he could help. I arrived and I could clearly see David was working on something but he still greeted me when I approached the counter. He took the time to look at my primitive sketch of what my setup currently looked like. He never once made me feel rushed. Despite him probably knowing this was not going to result in the sale of a high cost item, he took the time to listen and ensure I got exactly what I needed. I got home and everything worked as he said. Just wanted to take the time to give a good word to a business when they offer excellent customer service (its not found everywhere nowadays). Thanks David for your help. read more

Allgen saved my laptop and my sanity! The response time on my laptop was getting slower and slower until it finally froze up. I had no idea what was wrong and hoped it wasn't some killer virus. I took the laptop to Allgen and Josh in the Service department said it was probably the hard drive. He gave me a range of options and costs, and a timeline when the repairs would be finished. Sure enough, it was a bad hard drive. Josh replaced the hard drive, copied all my files to the new drive, and even gave me the old drive if I wanted it. The repairs were finished when he said they would be and the cost was reasonable. I am not very tech savvy, so I appreciated that Josh explained what could be wrong without talking down to me and answered my questions in a way that I could understand the answers. read more

Great service and pricing, Josh, all the techs and staff are amazing!!!! I would recommend this place highly to anyone novice or pro, business or personal! read more

I am not computer savvy and was hoping to get some help in identifying what I should be looking to buy. I was instead treated with snobbishness by the lady that works there. Her facetious response to one of my questions was enough for me to thank her was leave. read more

I was the first customer with Allgen over 20 years ago. The service has always been superb. My special thanks to Dave to has assisted me in many problem and to Susan, Josh, and Joshua who is an outstanding technician. I only do business with Allgen and will continue to do so. read more

Professional. Attentive. Knowledgeable. Friendly. Don't take advantage of those who aren't so savvy with the inner workings of a computer and try to sell you unnecessary stuff. No shady people or location like other computer shops I've run into in SA. They're Not pushy with making a sale. Will be back here again so long as I need an upgrade or repair. Very satisfied, thank you! read more

Great customer service. Suggested the set up I was looking for while staying in budget. Highly recommended!

These guys are amazing!!! The shop is located right behind a Starbucks, a pretty ingenious geographical decision on the part of the owner. Thank goodness for their convenient location, because the coffee I spilled on my computer was not going to wait for anyone before it would have fried my motherboard. It was an entire venti cup of iced coffee that left my keyboard completely drenched in sweet liquid fuel. I had never moved so quick in my life. I flipped the laptop over to use gravity to protect my internal components and dried off as much as I could. That's about the time I noticed their repair shop behind the Starbucks and proceeded to rush out the door. After a few out-of-breath sentences regarding the situation, a tech was already headway into removing the back panel to expose the interior of my laptop. 10 minutes of cleaning, an air compressor, and a toothbrush in alcohol was more than enough to give me some modicum of hope before attempting to reboot. I am writing this post on this very same computer. Granted, some of my keys are sticky and my trackpad is a bit laggy, all in all, they saved my computer. Highly recommend for their amazing customer service, speedy maintenance, and accessibility. read more

after dealing with computer issues for over a week i took it in to allgen and a young man named Trevor got me back on the road and my computer working within literally minutes. turns out my power cord was dying which is why it would work sometimes and other times not. this place deserves all the love they get on their reviews. will keep going to them read more

Best computer shop I have ever been to. I'm a fairly tech savvy person and am impressed with how the staff is both friendly and extremely knowledgeable, they went above and beyond in helping me get my computer up and running the same day I brought it in. I wasn't quite sure which part had died on me and didn't want to spend money on both parts if I didn't have to. Will diagnosed the problem and Susan found a perfect replacement that integrated with no issues. They didn't pressure me into buying any parts I didn't need, didn't make me feel unwelcome, and explained everything they did without any prompting. I highly recommend this shop, you won't find a better one anywhere close. read more

Helped me with an item but refused to price match. They mark their stuff up and then tell you well at least you can have it now.