The helped me selecta computer on Amazon. When it arrived I returned and they transferred all my files and del it to me. I'm Vision Impaired and needed special help. I was so pleased with the cost and service. read more

The service I received for in home computer consulting was competent, polite and professional. The work was done quickly and for a reasonable cost. I will use them again. read more

TL;DR: They misdiagnosed the issue, tried to double charge me after a month and a half when they found the actual issue, and somehow even DAMAGED my PC while working on it. What should have been a quick and simple diagnostic turned into a month and a half ordeal due to the technician misdiagnosing my issue and sending me on a wild goose chase getting my motherboard replaced under warranty when it was actually an issue with the CPU (which he didn't realize because he admitted to never testing for CPU issues during the first diagnostic; apparently he didn't feel like ordering a spare CPU to test). Shockingly, the technician actually tried to convince me I should have to pay the diagnostic fee twice since he had to look at the PC again after swapping the motherboard didn't fix the issue, only to then figure out it was actually a CPU issue. He eventually relented after I said I wouldn't leave a good review if he tried to double charge me and I thought that would be the end of the ordeal, but upon picking up my PC I noticed they had dented the heat sink on my graphics card. The technician denied all responsibility, saying "I don't remember doing that"... So I emailed the owner of the store with before and after pictures showing the damage and he was completely unapologetic, dismissing all responsibility as well. Interestingly, the shop makes you sign a document stating that they are not responsible for any damage to your pc when it's in their possession, likely because of issues like this. After what they put me through, I would NOT recommend trusting them with your valuable PC. read more

The Computer Shop - IT Services & Computer Repair Near Me - San Antonio, Texas

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Everyone at the Computer Shop is more the helpful. They take the time to understand your concerns and computer issues. They solve the issue. More importantly, they tell you how to avoid the issue or solve the problem the next time it arises. Bottom line the people at the computer shop are extremely knowledgeable, work to solve the problem/issue quickly, and want to help each person learn how to best use technology to meet their business/life style. Susan Van Zant read more

I rbought my son's gaming PC for what we that was a graphics issue. They were quick, professional, and reasonably priced. Pleasure to work with. Replaced the power supply and that resolved the issue, despite the symptoms pointing graphics. read more

I rarely do reviews, but our experience with The Computer Shop was outstanding and deserves a five-star review. First, they listened to our needs and issues in person at their brick-and-mortar store. Then a very knowledgeable representative came out to set up our new desktop with ease and according to our needs. In a few cases, we were shown easier ways to accomplish our tasks. He also fixed a glitch with our HP printer, which wasn't on the list! Work was accomplished within our budget and all questions were answered. We will call on The Computer Shop again! read more

My laptop was crashing, but The folks at The Computer Shop stayed late to be sure they transferred every bit of my files to the new computer I got from them before it was too late. They were kind, encouraging and very quick. I had my new computer back in a little over 24 hours. I'm using it to type this review. I would NEVER go anywhere else for my computer needs/issues! They never overcharge and they are FAST and thorough. read more

I have used the Computer Shop a number of times for repairs. ALWAYS helpful, courteous and HONEST!! I cannot say enough good things about the service, and professional representatives. They will treat you right and fix the problem. Too bad I can't give more than 5 stars. read more

The Computer shop is a great company/place to work. You can be assured that you will always get a great price, and work done by people who genuinely care about your pc experience. Always ask for the owner he likes that! ;) To the guy named "David B" below Trey here, employee that no longer works there, but seem to be the subject of your nonsense. You are lying, you did not want to get a quote or purchase a server, instead you were trying to sell us some crazy package/idea (that i was VERY clear the shop/owner wouldn't be intereated in) that would only end up with you capitalizing on The Computer Shop's, my, and the owner Steven's years of hard work and dedication to this city and customers. Just so you can make a quick buck, and THIS is your retaliation? 1 star and defamation? I dont speak for the shop or Steven, but you sir are a turd... Trey (The guy who would have never called you back.) read more

The Computer Shop - When they had the best possible network guy - IT Services & Computer Repair Near Me - San Antonio, Texas

Ricky was amazing! I took my computer in and he very quickly resolved my problems. He even taught me how to use my MacBook more effectively. I highly recommend his services! read more

I needed help with my Laptop while I was on a business trip. I needed my Laptop to get back on the road. Steven at the Computer Shop was heading out on a service call and seemed to be in a rush to get it done. He stopped and greeted me so kindly. He took the time to answer some questions I had. Then less that 20 minutes later I was back on the road. He showed me how to fix it if it happened again so not to delay my business trip any longer than it had and I would love to say " SERVICE WITH A SMILE" was exactly what I got! Great crew too. I was so frazzled the nice gentleman made me a cup of tea. That was what we expect in consumer service! Woo~ hoo for the Computer Shop Crew! read more

Excellent service and support. Jaden, very knowledgeable and helpful. Set up my new computer transfer data to new computer. Had to call him next day for a problem (My problem) fix it right away. Terry M. read more

I had my hard drive go out and they offered the best price to fix it and they were even able to transfer some very important software from the old one to the new hard drive! I am extremely satisfied and highly recommend them to anyone having issues with their computer! read more

personalized service, honest assessment of the issues I was having, and all corrective actions were completed in a timely manner. Very reasonable fees, and explanation of the work that was done. Jayden went beyond the normal and did a search for an old app. I met with the owner Steve when I picked up my computer and was very pleased with the transaction. I've been a customer for many years. read more

Seth & Jess deserve a MILLION STARS!!! They are so very helpful!! I brought my printer in so they hooked up my new laptop to it , also downloaded all the stuff off of my old computer onto it & it took Seth like 2 hours to get my picture I had on my old computer to my new one!!! Absolutely amazing these guys!!! Love them to death & if you take your computer anywhere else your crazy because they really care about getting it right!! They never get flustered or anything like I do!! Lol!! But super nice plus that I called them several times they hopped onto my computer to fix it for me after I got home because I live in Pleasanton, Tx an hour away & always nice always helpful!! One of my nieces boyfriends told us about them & so glad he did because from now on that's where I'm going for sure!!! Thanks Again Y'all!!! Teri read more

Very friendly and engaging staff who charge fairly. They work to find the most direct and efficient fix for whatever problem your PC is having. read more

The Computer Shop is my "go-to" place for computer services! For more than 7 years, their team of experts have helped me with everything from regular maintenance to major repairs. Because most of my work is done remotely, I need HIGH QUALITY, AFFORDABLE, and FAST help when problems arise. They are my computer family. They understand my needs. They listen. They care. And they always get the job done! read more

They have become my first resort for any IT issues... I feel like they treat me as though they were my IT Department. Five Stars! (As I pack up a laptop for a quick checkup!) read more

The folks at the computer shop have been a great help after my PC arrived banged up from USPS. From diagnosing, new part installation, and getting fixed back to normal they've been extremely helpful. Service was great and done in a timely manner. Everyone there has been super friendly. read more

I approached them in person for a quote regarding a small-business server back in late May. Trey told me they would have a quote for me in a couple of days, never heard back. Finally on June 7 I called and spoke to the manager (Steven), STILL haven't heard anything back! I gave them EVERY CHANCE to respond. I have business to conduct, and I generally *don't* do very many 1-star reviews. read more

They did a great job. They performed the work professionally and efficiently. I highly recommend the Computer Shop.

I spilt OJ on my work computer and everything was stuck.. When I walked in I got full attention to my issue. Not only did they fix my issue , they fixed my computer in minutes. My technician Seth took my computer and within minutes had me squared away and back to work. They are awesome!! read more

Most helpful in saving data on a dead computer. Professional and courteous attendants. Even helped set up a new computer program I needed. thanks everyone! read more

This is my first visit to The Computer Shop. After searching the web thoroughly and checking with BBB, I decided to take a chance with this business. I took my PC in for repairs. First, the shop reception area is clean and well organized. There's a large white board on the wall with their menu of services and prices. The gentleman who assisted me was very pleasant and LISTENED to me without interruption. I appreciated this. After I explained my issues, he gave me an estimate of what the repair cost would be, along with an explanation of what would be done. About 4 hours later I received a call from one of the techs, who gave me an update and also informed me that one of my issues wasn't actually a problem at all. I really appreciated that, as they could have easily sold me something I didn't need. Today, I received a call from an employee to inform me that my PC was ready for pickup. I went in and again was greeted by a very courteous employee. I paid my bill and was on my way. My PC is running great and back online again. I would highly recommend The Computer Shop and will definitely return to them in the future. Btw, they also have an excellent rating with the BBB and have been in business since 1997. Great job, guys!! read more

I had the tech come out to my home. They set up my new printer and installed an anti virus on my computer. He was very helpful, and completed the job with in an hour. So I was very happy with my bill at the end of the job. No hidden fees or up charges, was charged the exact amount I was told over the phone. read more

THE COMPUTER SHOP is the the only place I will take, or purchase my computers. I found them after I purchased a new computer from Best Buy a couple of years earlier. I took my computer back to Best Buy because it needed to be serviced. After returning three different times all they wanted to really do is sell me a new computer. I then took my computer to THE COMPUTER SHOP, and they repaired it, and informed me that I didn't need to purchase a new one at all. I then needed a second computer for work and ended up purchasing a rebuilt computer from THE COMPUTER SHOP and it works perfectly. I now only take all my computer needs to THE COMPUTER SHOP, and the people that work there. I also refer everyone I know to them......... 10/8/2016 read more

I had my laptop serviced here for a corrupt hard drive. They were able to fix it on time, and were able to pull my windows key off the old one, so that I didn't need to purchase it again. Saved me money, and it wasn't even mentioned/offered by the chain store I originally got an estimate from. Definitely recommend The Computer Shop! read more

Very helpful they fix my MacBook within proper time. Great customer service explain everything they do. They notify you on anything that might be needed also very fair pricing on everything. They very knowledgeable and will use again for future services. read more

I am so thankful that Trey was able to get our phones working today... he's by far one of the best IT guys that's been a blessing to this office. If he can not fix it right then and there he will find a way to get it done. I'm so glad that we have the computer shop for our needs.. Thank you read more

DON'T USE THIS SHOP. They fixed my PC however now I have no virus software. Don't return calls and when I finally got through their advice was to download again. It wasn't free software. The attitude of the consultant was disgusting. read more

The highest praise I can offer is this: They let me feel like I have my own IT department. Results count: Look at the people leaving the shop with their equipment ... they are smiling and happy. Steven and the Computer Shop folk will take your issues and needs into consideration, including security or information privacy compliance. I had HD failure; they restored, and then, in consult, replaced the C with a solid state drive for the opsys, then moved the old (repaired) HD into data storage ... so now, it flies (booting Windows in no time!) and got big ol' hardrive for archiving, fatter than ever now that it doesn't host the opsys or software. Took lemons, and made fine lemonade. Thanks, folk! read more