The print shop staff at this location is absolutely terrible. My order was cut terribly and the quality was awful. Not to mention their customer service is also terrible. I do not recommend coming here at all. read more

Had the best customer service here at this Office Depot in San Antonio at this location Sara was so helpful and patient noticed that she helped everybody else as well. Great employee & customer service! read more

Bought $100 pen here and came back to get a refill, was immediately dismissed when asking for help and then when I couldn't find my item, I searched online which told me they had multiple in stock. So of course I ask again for help and I get attitude. When I finally talk someone into helping me, she walks away, comes back and says hey we never got them or someone stole them. Never once did any of the three employees treat me with any kindness or respect. Pretty sure the one that was the manager was the one that turned around and put her back to me when I walked directly up to her and made eye contact. Apparently, she was too busy to even acknowledge me. No thanks. I'll drive the extra 5 miles to get to the next closest store. read more

I went and need some printer got a great deal for Black Friday deals... manager is so nice and helpful....,I shop here a lot for business needs and it's alway quick they have nice points perks and businesses discounts....by the way.... My new printers are awesome!!!! read more

These morons just lost a $500 plus dollar sale.... Why? Because they would not let my wife use the restroom while we were in line to pay... And these idiots want $15 dollars an hour??? No way! read more

I shop here when I really don't feel like fighting through traffic and crowds at Target. Today, I was followed by their "loss prevention" guy just for shopping on a Sunday?? Very wierd. Hardly any customers in the store. Made it so obvious too. Staring at my purse. read more

So upsetting, I was told by staff if I waited they would help me cut the four invitations I had for my daughter since the cutter was out of service. The manager... short guy with glasses ... yes the manager come and tell me after I have waited patiently for 15 min since staff was busy... "that they could not help me." He also stated it would be 24 hours turn around to cut one piece of paper!!! I was not in a rush ... but I can't believe how inconsiderate the manger was after I waited patiently in this extremely long line and didn't put up a fuss. Mean while the staff was working hard to help customers...felt extremely bad for me, apologized to me... but their manager would not allow them to... he stated they did not know what was going on In back... which made it even more concerned that is staff isn't kept update with business. It was not like wasn't going to pay for. I will never buy from this store again. I would hope this store looks at getting knew manager because he is drawing customers away! You can obviously tell he treat his employees terribly, as I waited there he just stood back and didn't even jump in to help with customer... why he even jumped in on me, make me think he was targeting me. I am so disappointed in this store . I use to come almost everyday when I was a teacher... now thanks to this guy I will never come back. read more

Employees very rude they did not seem Like they wanted to be there not the first time this has happened read more

This was a phenomenal experience!! Ebony, the manager, took care of me immediately upon walking in. I had to get something printed and laminated that required a lot of precise cutting and rounded edges. She spent time ensuring everything was perfect. When I say perfect, I mean that she was shaving off NANOMETERS of paper to ensure the rounded edge was just ~perfect~ Glad I ran into Ebony on my day at Office Depot! She's really raising the bar for customer service read more

I always fine what I need when I need it. I just purchased a particular office chair I had been looking for and it was $100 dollars off regular price. That was a great fine. read more

Buenas tardes., we can recycle 10 empty ink thing every mount. We here for recycle. You get one c for. But the important is recycle. Clean te ayudan en lo que necesitan., adorable. Con una sonrisa y si necesito ayuda no nomas mirar Las cosas. Gracias por eso. read more

Office Depot - Buenas tardes., we can recycle 10 empty ink thing every mount. We here for recycle. - Office Equipment Near Me - Balcones Heights, Texas

Very rude personnel. They tell,me on the phone that they do,not,know,what i,am speaking of when it comes to a ti 36x pro for engineering. I have to call the other office depot and that person tells,me the code that the original(this office depot) wanted.. I come in to,this office depot and,they are soo rude and,lazy. This is suppose to,be a professional,buisness.. Not a lounge for females to txt, and talk on the,phones. Calculator was a good price tho. read more

My mother and I walked into the store and immediately a sales associate with the name of Leonard McCombs approaches us asking if we needed assistance. As were figuring out how to print what needed, we couldn't seem to email the right attachment in order for it to be printed. Mind you my mother is in her 50's and has little to no patience when it comes to technology. Leonard had so much patience and such a calm professionalism with her, helped her thru the process and solved the issue. Now a days it is rare to get such great customer service. We live out of town but our family members will be aware of this locations great customer service, especially from sir Leonard Thank you! read more

In terms of big box office stores, this one really impressed me. I'll probably choose this location over the Office store in the Quarry from now on (can't remember if it's Depot or Max, but same thing, right?). Long story short, we were helped by not one, but two enthusiastic gals who talked ins and outs of mail labels with us (yeah, I always have to re-learn how to do these things every year or so). I also learned that for a small fee, they can perform the dreaded mail merge task for you - something I'd never known since employees at most office stores like this seem to vanish into thin air the second you actually have a question. Thanks Office Depot, for making a mundane Sunday task a little less shitty. read more

As a teacher, buying notebooks and folders before the beginning of school year makes my life so much easier. Getting ahead saves me time and energy. The management (Laura) and staff (Veronica) are some of the friendliest people I've met in a long time. They helped me get what I needed and were accommodating. Without a doubt, I will be returning and giving my business to this location. read more

Every time I need a print job, office supplies etc I am always count on them! Jessica is awesome!! Always gets it right and usually it's the same day available even when it's a 24 hour job!! read more

Office Depot - Thank ya - Office Equipment Near Me - Balcones Heights, Texas

This isn't my normal Office Depot so yesterday was my first time to go here to pick up an online order (you should definitely check out that option!). I appreciated that my order was filled within an hour, and I could pick up my items on my way home from work. Overall, it seemed like any other Office Depot/Max. It's a smaller store than I am used to, so I'm not sure if they can keep the same amount of inventory as other locations. The store was clean, well-lit, and I was able to get in and out quickly. The downside for me is that the binder I ordered was damaged in the corners. I noticed this while I was still at the store, so I went to check out if I could replace it with another one. Unfortunately, the entire shelf of this particular binder were all damaged in the same place. I'm not sure if this was a design flaw in the product or if it was a packaging issue. Either way, I grabbed the one with the least noticeable damage and was able to effortlessly exchange it for the one I had been originally given. I would return here in the future. read more

I came in 10 before they where closing to print out 14 pictures for a presentation I had the next day. The store manager Laura turned me away and said it was too many pictures to print and I would have to make it an order. It was poor customer service. To me if someone came in at the same time and grabbed 10 printers to ring up. They wouldn't have turned down the money, but I think anyone is a bad manager to turn down any kind of money when you're still open. So much for my presentation tomorrow. Just lazy to me. read more

When I walked in I was greeted. I needed help with a desk and the manager helped me find the right one and was extremely helpful. The cashier was polite and friendly. The entire experience was perfect. I'd go back to this location because of the staff. read more

I called the crossroads store to see the price of 5000 fliers. The lady in print was very rude! When i asked to speak to a mgr she hung up on me. If you tolerate employees like her than i will never use your services again! Even though it's the closest to us. Enjoy your day!! read more

Aaron helped me out. I forgot my laptop charger at home. He helped me find one that would work with my laptop. He made sure it fit my laptop and that it charged before I left the store. Thank you Aaron!! read more

came in at 6:50, were out by 6:57. Both employees seemed annoyed and upset even though we were out before close. One of them (kid with braces) called my fiancée and I "those two". It was very uncomfortable and unprofessional. found what I needed but no one was helpful. read more

Well kept inside, but no service. One associate was hiding in the aisles pretending to look busy, one woman was left up front to handle shipping by herself, and NO cashiers. Poorly run. I returned my purchases and left the store, taking my business elsewhere. This was around 7:30 on a Tuesday evening. read more

Friendly helpful staff go a long way to making shopping here a good experience. Their shelves are always well stocked and attractively displayed. What they don't tell you though is that, when it comes to big ticket items , you can often save big time if you order on line. You can then either pick it up at the store or have it delivered. And for on line purchases delivery is often free! read more

I had a product that I no longer needed. I tried repeatedly to return the product but every person I spoke to on Office Depots main 1800 number were beyond unhelpful, it was as if they were trying to make it impossible for me to return a product I no longer needed. I returned the product to the Crossroads Store and there were further problems. I called the store and spoke with LESLIE the store manager and she was SO HELPFUL. She took time to listen to my problem, she looked into my situation and called me several times to give me updates. A few short days after speaking with Leslie my product had been returned and I received my refund. I will continue to get all of my office supplies from Office Depot because of people like Leslie. She really went above and beyond to help me. I have read reviews online that specifically trash her, and I couldn't have had a more positive experience with her. Again, Leslie is fantastic and Office Depot is lucky to have someone like her in the company. read more