I have a love and hate relationship with FedEx when it comes to their printing services, but this…read morelocation was amazing! First of all, this FedEx location is located on the second floor inside the Hyatt Regency hotel. If you take the escalator, they will be on your left side as you go up. Even though this location is much smaller to other FedEx stores, they do have a wide selection of office supplies like envelopes, markers, binders, batteries, you name it! For my printing order I placed the request over email and they were very quick to respond. The items were ready in less than an hour and everything came out great. Overall it was a very seamless experience, and would highly recommend to anyone that is staying in this hotel or around the downtown area.

Fast friendly service, which seems to be in short supply lately these days (like the last couple of…read moredecade)! But, I will continue to bring them my patronage.

They were helpful, fast, and attentive in preparing my in laws 60th anniversary poster. I will…read moredefinitely be back for any of my printing projects. Prices are reasonable.

I highly recommend Print & Ship 360 (formerly Safe Ship) for your shipping needs. Mr. Art the owner…read moreis very knowledgeable, professional and provides great customer service to this community. It has really saved me a lot of time by coming here for UPS, FedEx or USPS shipments. I would much rather come here and wait for five minutes at the most, then going to the post office and waiting for her sometimes up to an hour. I have also come for printing and photos for passports and graduation posters.

Scrambled over here in a Saturday to drop some packages off. Apple and Google maps both say open…read moretill 5. They closed at 3 on Saturdays. Called multiple times before hand. Maybe try having some sort of greeting for your business line instead of nothing. Lazy.

Refused to take my pre-paid and pre-packaged shipment without me paying a $5 "handling fee", which…read moreclearly would only go into the manager's pocket. Told me that if I left the package there without paying, they would throw it away.

Yes they are convenient but, I didn't know they tacked on a service fee. Plus how could you be the…read moreowner and not know what you're doing behind the counter. Come on man... go hide or learn how your business is ran.

Service was amazing! I had to ship out two hefty gift baskets and the worker did his best to…read moreminimize my payment- with choosing the smallest basket that could fit and ensuring I got my military discount. Despite only one worker there, he did his best to keep things speedy and have everyone taken care of. I spent about $150 to ship out a 16x16x16 box (25 lbs) and 22x22x22 box (65 lbs). I'd say thats a good deal! Will definitely be using this place more often for all my shipping needs. (did I mention they provided the boxes? neat!)

Had an appointment earlier this morning as I had signed up for TSA PreCheck and this was the…read moreclosest service center that takes your biometrics to facilitate the rest of the processing. I had filled out the online form before making my appointment as you never know how busy the store would be, esp. since it's the summertime. They take walk-ins but they have staggered time slots throughout the day. I figured appointments are more efficient use of my time. I got to the store about 15 min before my appointment as it recommends 10 minutes to sign in. I was directed to the left side of the store where there's a TSA-PreCheck sign/banner. I stood there waiting for just a minute as there was a sign that help would be there momentarily. A female employee asked what ID documents I had to present, then on a machine she went thru the prompts to verify my info from the online application, then proceeded to take my fingerprints on that machine and lastly a photo of my face using a tablet. I paid the fee and I think the process took maybe 5-7 minutes! She said I'd be informed within a few days but online it says it could take up to 60 days. Since it's summer, I guess we'll see? Near the processing center are travel items which I thought was clever for Staples to carry & cross-sell! There were luggages on sale, toiletry items, bags, chargers, travel pillows, portable device accessories, even packable backpacks! I ended up buying some travel spray bottles and as they were on sale for $0.99 and the saleslady said "It's buy 3, get one free!" So I snagged a travel bottle. She said she saw I had 3 so she thought she'd mention it. I walked around looking at other items like sheet protectors, adhesive type hooks, file folders, K-cup coffee, furniture, a variety of pens and the sale section. I didn't need any but wanted to see the prices. I'm glad the store has extra services as many people could just buy office products elsewhere like Amazon nowadays. I highly recommend a service center like this esp. since parking was wide-open and the location is just off the highway.

I'm now a Staples fan. The staff at Staples instantly helped me with a printer issue that no one at…read moreBest Buy had a clue about. Without going into too much detail, dealing with Best Buy was a nightmare. Staples at La Cantera is amazing. They are kind, professional, knowledgeable and efficient. I now buy all my office supplies and electronics from Staples. Thank-you for such wonderful customer service.

Quick service, efficient,professional Clean store, if you…read moreare physically handicapped or in a wheelchair, may have some challenges coming here The first photo is from a chiropractic office next door that apparently everyone thinks is the upstairs store. Thought it was a funny sign, yet prob not so funny if you are the chiropractor Off the Main Street, close to highway , free parking

I continue to be impressed by the UPS Store I frequent & have a mailbox there. They truly go above…read more& beyond for me, on the daily. In addition to helping me out with my larger/heavier packages; one of their employees managed to figure out a package was for me despite the address being nearly illegible! That employee is a young man named Ivan. He noticed that the box was splashed with some kind of toner & the majority of the label, including the name was all but covered in this black ink. The box looked almost similar to a Jackson Pollack painting! Lol! He saw the first 3 letters of my name & figured out that it should be mine. Thank goodness he did, it was some jewelry making tools I had ordered. The UPS Store offers value for my money; what with carrying some of my heavier more awkward sized packages to my car for me & now trying to put the puzzle pieces together of a nearly obscured address label. I am very happy with the exemplary customer service I receive from this stor

Got my grandmas Christmas tree to her before Christmas and they were so helpful and nice! Would…read morehighly recommend!

This place exceeds customer expectations and quality. I recommend this establishment.read more

Needed to have copies of some documents printed and faxed. Staff took care of everything for a…read morereasonable price.

From the owner: We can pack and ship [almost] anything to [almost] anywhere in the world. In addition, we are also…read moreSan Antonio's premier copy, print and document services center. Large or small, black and white or color; if it can be printed, Mailbox Printing Postal Shipping can handle it. We are also an authorized shipping center for FedEx, DHL and US Postal Services. We are a one-stop-shop for dozens of business products and services such as: Passport Photos, Key Duplication, Business Cards, Truck Rental, Notary Public, Laminating & Binding Documents, Computer Rental, Banners & Posters, Magnetic Car Signs, Smartphone Gadgets, Faxing, Copying, Office Supplies, etc. On top of that, we also rent U-Haul trucks!

Very rude person when I returned an Amazon order. Snatched it out of the factory packaging I had…read moreit in and shoved the pieces in a plastic bag. Stuffed the packing back in the box and shoved it at me. All he said was "No Box! We don't recycle!" I won't be back.

This is probably the worst customer service experience I have had in a really long time…read more I drove all the way to this location to get a document notarized. I called a UPS store (on Blanco) and asked if there was a notary on staff. They said yes, I said, "And you close at 7?" And the guy said, yes. I accidentally drove to the San Pedro location. When I got there, the metal closing gate was already engaged. The "manager" was helping another person. He said, "We're closed." I said, "I called you and you said you open until 7." He said rudely, "No one called me." He was literally helping another customer. He could easily help me. Helping me would be helping the company as well. I was in shock. His register is obviously still open, just help the additional customer (me). It is an extra 30 seconds to help another customer. 60 seconds tops. He repeated that he was closed. I thought he would realize how insensitive he was to a customer that is literally inside the store already. I looked at my watch. It said 6:30. That means I walked in at 6:29 or 6:30. Wow, just wow. He cared so little about the customer. The pregnant lady employee escorted me out. I was in absolute shock. This isn't even extra customer service. This is basic human decency and compassion. One thing is for sure, these employees 100% hate their customers and they 100% hate the store and 100% hate their job. I own a small business, this is not the level of care we give our customers. If I had found out one of my employees treated a customer this way, they would be fired on the spot. Given that these 2 employees have zero empathy, they are in training to be future sociopaths or psychopaths. Word to upper, upper management, beware of these ppl. As a person that knows a lot about humans, these ppl are going to destroy your company. I told my husband what happened when he got home, he said it was appalling. SMH

Slow and unhelpful…read more I had to come here after a conference to schedule a package pick up. There were 4 people behind the counter but only one person helping the long line of customers. Even though there 2 people in front of me doing simple shipments, I still waited 20+ minutes... Only for them to tell me that they couldn't help me, and that I had to call the 800# (which I had already done and they couldn't schedule it either). Add on exorbitant handling fees and this location is a bust. I can't believe they are the "convention center Fedex" and are this incompetent.

This FedEx office was of tremendous service to my company for the American Association of equine…read morepractitioners medical conference from August 18th to the 21st 2017. We shipped our Exhibit boxes to this FedEx office because we were under the impression that the office was in the same building as convention center... it was not. Normally it is the responsibility of the customer to pick the boxes up and haul them over to the exhibit Hall at this location... In every other exhibit hall we've been to the on-site FedEx office is actually right within the floor plan of the exhibit hall ... After expressing our frustrations, Brian Williams, the general manager stepped in and provided the manpower to assist us in getting all of our materials over to the exhibit hall. We asked FedEx to hold our boxes for the next 3 or 4 days because we need them to repack all of our exhibit material to reship to other locations. At the conclusion of the trade show we found out that they had inadvertently been thrown out. Brian totally owned the problem and provided us with boxing and help pack for almost 2 hours at no additional charge. This is the kind of mindset every employer is looking for...and every entrepreneur must have. We had forgotten one box and packed it with our personal belongings on our way to Boulder... figured we'd ship from there. There's a UPS store next to where we were staying and we brought it in to get it labeled and shipped.. I thought I was going through TSA with having to pull my driver's license out and sign paper documents as if I was also sending this overseas to a foreign country a process taking close to 20 minutes . It was a stark reminder of why FedEx is number one. Anyone headed to the Grand Hyatt in San Antonio ask for Brian Williams ....the dude will take very good care of you. First class guy with a first-class personality delivering first class service.