I went in today to get some PDF files printed from my thumb drive. I was initially told it couldn't be done (although I've had this service countless times in the past). I left a little perplexed, these were straightforward Adobe PDF files. I called the store back and got clarification that it could be done. Jacob for the save. There was another young man that initially tried to print and couldn't so maybe a little extra training is in order. Otherwise this store has plenty of resources to handle you printing needs, picture products, notary services and even offers mailbox service as well. All services are reasonable priced. read more

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My location on Babcock is always quick, easy and cheerful! Today I had a heavy package and an employee came out and helped me before I got inside! read more

They delivered my package while I was at work, yet they expected me to sign for them. How does that make sense? Then I went to the Babcock location and not only were they no help, they served another customer before me even though she came in after me. I had been waiting in line for awhile yet someone else walks in and they served her first! How rude? Then their website doesn't work! Quality? What Quality? Value? What value? I doesn't look like I will ever receive my package! read more

This has been my go-to store as I'm always needing to fax, print copies, etc. I have to say that Adian and Marcus always exceed my service expectations. I'm retired from an organization that values their members and employees these two young men have provided the utmost service experience by showing kindness, patience, and professionalism when taking care of my requests. Keep up the great work as we need more humans like you both! read more

This Review is for the UPS store #7335 14317 Potranco Road Ste # 205 San Antonio Tx. 78253 I visit this UPS location almost weekly to send packages to my grandson in Virginia, and every time, the experience is seamless and uplifting. Whether I'm shipping gifts, returning Amazon items, or picking up stamps, the staff consistently go above and beyond. They're friendly, knowledgeable, and genuinely care about getting things right. The customer service is top tier--efficient, kind, and always willing to help with a smile. I especially appreciate the email notifications that let me know when my items have safely arrived. It brings peace of mind and makes the process feel personal. This location is a gem, and I'm grateful for the consistency, professionalism, and warmth they bring to every visit. #Highly recommend! Daniel and Dr. Mary S. Garner read more

Big Brown! This is the Med Center UPS Store. Located in the plaza at Babcock and Huebner, if you need to return some Amazon merchandise, this is a good spot. It's located right next to a wonderful donut shop. The clerks are always fast, speedy, efficient, and friendly. They're always ready to help and always do so with a smile. I've seen people bring things in that are hardly packaged, and they help tape it together, fill in the customs forms, and get the parcel on the way! When it comes to Amazon packages, I just hand over the barcode and a pile of parts, and they happily accept it all! Parking is easy. There's even a food truck that hangs out in front of this place, so you know it's good. Big Brown will help you get everything shipped! They also do notarization. read more

So grateful for this UPS store, I arrived just in time before closing and not only did Aiden still provide great service but he took the time to show me how to email my label to get it printed out at the store. I usually ship all my business packages with USPS but glad I gave UPS a try. Aiden and this location have won over our service and will ship here going forward, great work! ​ read more

If you need to email something over for them to print, they charge a $3.25 fee called 1-15 minutes computer time, in addition to the $.25 per black and white page print. FedEx doesn't charge to have things emailed over. read more

Ruby was incredibly help, and extremely kind and patient. She took the time to explain to me how return labels work. For those like me, the return label will tell you if you need to package it yourself or if you can bring it in exactly how you have it. read more

Great service! Very friendly staff. Great experience with notary services. Thank you!

Ruby is the SWEETEST! Seeing her always brightens my day. She is so helpful, kind, and professional. When returning an amazing package today, she ran to the door to open it for an older woman with a cane who was struggling. Neither I nor anyone else in line noticed -- but she did. I just moved to San Antonio for law school and she always tells me how she's proud of me and that I'm beautiful I don't really have a family so hearing her say this to me every time I come in is really encouraging and heart warming. Ruby goes above and beyond to help me with any questions or issues I may have. She is so proud of her boss's children and how they are all doctors, pointing to the pictures on the wall and saying how smart they all are. What a WONDERFUL woman who deserves the whole world!! Who would've thought there was a gem of a human being hidden at the local UPS store? read more

Coming here so convenient love it!! The only thing the manager always looks mad very very unprofessional stains on his shirt,messy hair. Not a guy I would have run my store. read more

This location is my favorite. Employees are always ready to help and eager to take care of customers. Best UPS store in SA. read more

Aiden and Kai were amazing. super helpful, prompt service, and made my Amazon return painless. Def my preferred UPS location compared to others I've been to read more

Victoria and Joshua are always super nice and helpful! I love working with them each time I come it. the store is positive, welcoming, and clean! read more

Because it was later on a Saturday, I sent a package through the UPS Store on Babcock. They said it was 3 day delivery through the postal service. 1. tracking number was wrong. 2. lied to me about where the package was. I called USPS, they said they didn't have the package. UPS store said they didn't have the package. I told the guy at the store to put a tracer on it. No. He said the postal service sometimes just sets their packages aside for no reason. I wrote UPS Store headquarters. A month later, they blew me off when I wanted to file an insurance claim. OVER A MONTH LATER, the package shows up at its destination. 3 day delivery, my aunt ethel. There's no point in going there, especially if something goes wrong. FYI, that store is not BBB member. read more

Your employee, Freddie needs an attitude check. What a jerk If you're not great with customer service, go work somewhere else read more

This neighborhood UPS is always busy and the team of employees helpful, patient and polite. I recommend going early because it's always busy! read more

Best UPS store. Ruby and Jake always there with nice and friendly attitude and very welcoming. All the staff is great and it usually takes me only few minutes in and out and if line develops always more staff comes out and takes care of customers. Have been going here for years and this place is great. read more

Store really needs to work on customer service. I would have gone to Fredericksburg UPS on Medical but they close at 4pm. Ruby was apparently upset that I arrived 10 min before closing to make some Amazon returns. If she doesn't want to work, then she needs to let her management know. If the store closes at 5pm, then it closes at 5pm. If they want to close to 4:50pm then let the owner know. She suggested I come earlier and she could give me a business card as if I can't look it up. Some people work or have other priorities which makes them come to ups at 4:50pm. But I will make sure to remember to never come to this location again. And no this is not my first rude instance with the store, but it will surely be the last. read more

UPS yelp review It's been a greif filled and hectic few days which is why I didn't get this posted right away. I got a call my little brother had suddenly passed. I immediately needed copies and faxing among other things. I went to the neighborhood office supply and stood in long lines for an irritating amount of time where everyone leaving was empty-handed or appeared frustrated. When I got to the counter I too left empty-handed and a bit put off that the website had said they did these jobs. I needed a printed obituary for the guests at my brother's services which was less than a week away. I started looking and found The Ups store on Babcock. I rushed over and the most polite voice and person I had heard or seen in a week said "yes, we do that. Send an email of what you'd like it to say, so when our guy comes in he can start on it right away." so I rushed home and sent the email. Within a few hours I got not only a call but a proof of exactly what I wanted with only a few minor changes. The next day I received another phone call and an email with a proof and I loved it. I went down to talk to Josh and the sweetest young man had both kindness and work ethic! The amount I was charged I felt I'd been helped and not sold to. I'd like to credit Josh and The Ups Store on Babcock for not only doing such a lovely job at putting the rest of my very grief filled and hecktic week to ease but also, for doing a very nice job and for pennies compared to what office depot wanted and in 2 days not 2 weeks! Thank you Josh, you truly went above the rest and made my week a little better in the most important way. I will definitely be back and I will highly recommend you and your store. read more

Had to return some Amazon packages. The 2 women were swamped. I was probably the 9th person in line. It's the season right? Even with so many impatient people in the store they did a great job in assisting me. Could they do with another team member? Sure. But they deserve a raise for dealing with the public and keeping a smile in their voice. I appreciate they were wearing masks even with the rudest people not wearing one. Some guy was even giving the woman behind the counter a lecture about his "American rights". Bless his little heart... thanks to the employees for being so helpful and patient. read more

I have been a post office customer for about 3 years here, and I really enjoy it. My packages are always secure, and they email me whenever they receive one, also I can call their location on Babcock Road and Huebner to see if I have any mail before I make the trip, this saves me a lot of time. The staff here and the manager, John are professional and friendly, and very courteous. I never see them slacking either come to think of it, they are all such diligent workers. The price is comparable and competitive with other places that offer this service. And even after hours I have a key to pick up my mail. For me this is great because I am a night owl . Also I get a discount because I have a post office box, although I would like one on the cards as well because they have the COOLEST cards for every occasion, but they are a bit pricey. That's my only complaint, they still get my 5 star rating. read more

Rueben and April saved me! My client didn't print his presentation. I arrived an hour before closing and they took care of me. Some of the best service I have ever had for printing and binding services. Wished I stilled lived in San Antonio as I would use this location for all my business needs. Many thanks to Rueben, April and the fantastic team at the UPS store. read more

This place is not what it use to be. The old owner Hector was always friendly and helpful. The new owner has no personality and has no clue what customer service is. The only reason I come back is because Ruby is always so polite and treats everyone with respect. Ruby should teach this owner how to treat people. read more

When I arrived to this UPS there was no other customers in the store. There were three workers, two on the phone and one (the manager) was not. I was ignored by the manager, April, and had to wait until on of the other employees was off the phone. The manager then continually interrupted the employee that was assisting me the entire time. On top of that, they wanted me to pay over $40 to ship a small painting. Won't be coming back here again. I don't blame them for the prices, but the customer service was awful. read more

Ruby is fantastic! She goes above and beyond in taking care of her customers. Thank you!!

Horrible customer service. There were 2 workers when I went in, one was pregnant and the other was a shorter woman playing music on her phone. There was an older lady in front of me and she was super nice to her, asked her many questions pertaining to her mail. Then it's my turn and it's a complete 180, didn't ask how I wanted my mail to be delivered, no concern what so ever of my transaction as if being of younger age was an issue to her and didn't have to treat me the same. I was needing to send something to a business for urgent express mail but she sent it through standard mail. I wasn't even done and she called the next customer up while I was still there in front of her. Very rude employee! read more

They get the job done, but are usually pretty slow at completing tasks - even though there are usually 3 people working. I do appreciate that they told me it would be much cheaper to mail certain things through the US Post Office rather than buying the postage at their store. That was nice and unnecessary for them to do, but it shows that their employees actually care about the customer, which means a lot in my book. Will always go to them first because of their convenient location to me and because of their helpfulness - I'll just always plan to go when I'm not on a timeline. read more

I visited this location in search of notary services. Having read some of the negative posts, I entered the store unsure about the quality of service that I would receive. I was very pleased with the service provided by the notary and her colleagues. I had them scan and email copies of the document and ship the package. I rate the service 5 stars. read more

What a bad experience! First off, it took three months to get the correct key for my box and for the after hours door. Now that I have purchase a product, I found out that I cannot have it delivered by UPS to the UPS store. When you go to the UPS my choice and enter in the address, it complains that it is a business address and directs you to call UPS. After explain the problem over 10 times to UPS and speaking to several supervisors, they informed me that a package cannot be sent via UPS to a UPS store. Do not us UPS. Bad customer support. Bad service. Just plain bad. read more

Awesome store. A fax only costs me $1.36 per page vs $3.25 per page at Dezavala UPS. An added bonus, the confirmation page actually has the right date! Dezavala UPS has 03/11/11..go figure..poor management. Don't believe me go see for yourself read more

First few days coming to this city I had to mail some keys back to my old place and had to get some documents notarized. Getting the documents notarized took only a few seconds, keys on the other hand, a little long. Ended up getting a new girl working there and we ended up waiting there for 15 minutes, 10 minutes longer than we had to, she kept on running back and forth like a chicken with its head cut off, not really wanting us to go anywhere, finally the owner came by and told us he would take it from there and we were finally able to leave. Good serves for the most part. read more

These people are awesome. I own a small business and from time to time my AT+T internet goes down for days at a time (I have since changed to another internet carrier). The staff goes over and above to help me. They have printed my attachments and scanned my documents(sometimes up to 125 pages) and even double checked the count for me. The owner is a very good man. He has chosen a wonderful staff. I will always go to this UPS location because they really care about their customers! read more