It was very cost effective to get a diagnosis and cost estimate of the repair before deciding to…read morejust replace my tv. It allowed me to research my options of replacing my tv abruptly with planning. The work they performed was great. After it was repaired I had no scratches or issues outside, looked like the way I dropped it off. We tested it before I left the shop to demonstrate the issue was corrected and it was in working order. The technician was very professional, polite, helpful and courteous. My tv is a Vizio M60-C3

Brought in a TV for consultation on repairing. The Tv would not stay on was powering off on its…read moreown. The Representative stated he would be able to repair and we allowed more than a week for him to do so. Charged us for repair about $250 and also Guarantees the work. As soon as the TV was brought home and used it stayed on for about 10-15 minutes at first I was glad it was staying on but then the picture slowly faded out and just went black and it continued to do that it would allow me to watch tv in like 15 minutes intervals. The business was contacted the same day we received the TV back to let them know it was not repaired. The representative stated to bring the TV back. I'm a single woman so it's not very easy for me to be loading and unloading a 65" tv but regardless it needed to be done and in that process I caused a crack on the screen. I Took the TV in and repair man stated it was not working due to the crack and he could not provide a refund. I advised him that the TV was not repaired in the first place before the crack had even occurred. The crack would not have occurred if the TV would have originally been repaired the first time it was taken in. I requested for the amount I paid for it to be fixed to be refund representative stated the only thing he could do is offer a low price of 500 for another 65" that he had repaired. He was still trying to get more money out of this situation.Horrible business. I just bought a new 65 Samsung for the same amount as the repaired Vizio he was trying to sell to me. Would not recommend for any TV repairs.

Great job. Very helpful. I requested service at the last minute due to a cancellation from someone…read moreelse and he responded quickly and got the job done. Grateful !!

Today we had Tony come out & mount our 64inch Roku tv! I…read morereached out to him via Yelp. From the beginning this man and his company were patient with me , and my million questions. We set the date and the gentleman arrive @ 945am our appointment was set for 10am. He is very polite and professional! The work he did is amazing Tony knew exactly what I was looking for!

Helped out immediately through texts twice. Not that I would…read morewish to have any future repairs, but at least I have a go to company. Would definitely recommend this company

I would like to express how impressed I am with Mike from TX Elite. Not only did he help my wife…read moreand me with our issue, but he was also extremely helpful and courteous throughout the whole process. Our freestanding oven stopped heating on both the cooktop and oven sections. My wife called TX Elite and spoke with Mike, and he walked her through checking the breakers and troubleshooting the problem as much as possible over the phone. He initially determined it was likely the control board. Upon further inspection, I found that the electrical plug on the oven wasn't tightened down fully and was arcing when turned on. I fixed the issue right away and the oven started working again. We sent Mike pictures of what we found, and he called us back immediately to make sure the repair was done correctly. He didn't charge us anything since he hadn't come out to the house, which we truly appreciated. His knowledge and experience even just over the phone were top notch. I would highly recommend Mike and TX Elite for any future appliance issues. It's hard these days to find truly GREAT people who are hardworking and knowledgeable. Thank you, Mike and TX Elite, for your professionalism and fast response!

I have an LG dryer that quit; after looking for a new one, I decided to get the one paired I called…read morethis morning and by early afternoon, Ali, the technician was here. He cam fully equiped. He was able o ascertain that the problem was an outside circuit breaker. After replacing that, my dryer worked. Thank you Ali; you represent the company well! Martha Russel Selma, TX

Great service! Tony was very knowledgeable, professional, and helpful. He explained everything…read moreclearly and made the whole process easy. The service was quick and efficient, and I was very satisfied with the quality of the work. I would definitely recommend MasterFix Solutions to anyone needing appliance repair.

First, we used this company for an LG refrigerator repair. we were unable to do the repair…read moreourselves and hired their specialty guy for refrigerators. The initial diagnostic was great. Hooked up the meter and checked it out. replaced the part and all was well. Timely and efficient service. unfortunately, we had them back out twice as the issued wasn't 100% resolved. But they came back both times and worked the problem until resolved. no extras, no extra fees. Works great now. 5 stars to the Refrigerator crew!! after such positive success with the fridge, we called Premier for their dishwasher team. we were able to order and replace the needed parts ourselves with LGs great website and video assistance. however, one problem remained that continues to elude repair. I guess the dishwasher guy took offense because of our initiative to do the majority of the repair. He tried quoting a repair and parts fee sight unseen that was not at all what was needed. Then hewas belligerent about coming out to do a diagnostic, quoting the fee for that. We were asking for that help, so we're already to pay for it! This the consult. When he finally comes, he doesn't do a diagnostic with the computer system at all. He runs it a few minutes, makes a few guesses, then leaves. Charged us for his "expertise." Problem not solved. 0 stars for the dishwasher guys.

If you're looking for quality products at a lower price, value the work of a one man entrepreneur,…read morelove to support local and want honest service, this is the place. I walked in and the owner is busy running around loading, fixing, verifying various appliances. The front of the store is set up with great quality products but he didn't have a receptionist so I was patient. When he came to me, I told him what I was looking for because the refrigerators in the front were too big for what I needed and out of my small budget. He walked me to the back and showed me the perfect one. He delivered it the next day (he is a one man shop-loads and delivers by himself if it is not being picked up.) I called the next day thinking there was a problem with the fridge but it was a user error and although he knew it was simple, he still came at the end of his day to come show me TWICE! (1st time was programing the fridge, 2nd was my error of plugging in the microwave and fridge in the same outlet. ‍‍ I can't imagine how tough it might be for him to have to deliver to people when they don't live close. Without staff to help, he basically is leaving his business and potentially losing customers. I am very close so it was easier, but early morning or end of day is about the only time he has to be able to deliver or service what people buy if there is an issue. He gives a 45 day guarantee which is great!

The ice maker on my KitchenAid refrigerator stopped working, so I gave Hugo Ortega a call. I was…read moreasked to send photos of the refrigerator model number, the face of the fridge, and of the ice maker itself. The text I received indicated that yes, Mr. Ortega does work on that unit, and a service call was scheduled two days hence. As it turns out, Hugo Ortega did not appear for the service call, but rather his son Tim. It seems that the father, Hugo, tends to work primarily on washer/dryer, and Tim deals with refrigerators and dishwashers. (They are both able to work on any of the appliances, but they have their particular interests, according to Tim). Personable and polite, Tim went through his diagnostics, explaining as he proceeded, and determined that the problem was the ice maker's motor. And.. he has a Kitchenaid ice maker on his truck. But here is where it gets a bit interesting. It seems that the icemakers on this brand can be different: some sit on the side of the freezer, some sit in the center of the freezer...and one is not an exact "bolt In" for the other. He stocked the side fitting unit, and I have the centrally sitting unit. So what Tim did was dismantle his unit, and used the parts to fit on the chassis of my unit. As he nimbly disassembled and reassembled the units, I was reminded of a scene in "The Good, The Bad and the Ugly", in which Tuco takes apart several revolvers, and knew which parts would fit the chassis of his new revolver. WOW. DOUBLE WOW! With the unit now working as new...which essentially it was...I realized this young man definitely knows his refrigerators!! But the story gets better. I asked if he works on Jennair Downdraft glass stove tops, as one of my burners was not working. He doesn't really service these units, but he went through an online parts manual, and given the symptoms I described, he told of three possible defects...and he listed the parts numbers and the suggested prices for the parts. I was pretty impressed with his efforts for an appliance he doesn't work on! So can I recommend the Ortegas for appliance repair? Definitely! They are my "go to" repairmen now!! Good Luck Yelpers

Use Hugo on personal house and on rental properties. His group contacts quickly upon receiving the…read morerequest. Always fair pricing and will tell you when an appliance is not worth fixing.

Sal helped us get a phone today. He was wonderful and very diligent and attentive as well also…read moregreat customer service , speedy and smooth.!

Needed my son's iPad charging port repaired while on vacation. Excellent custom service!!! Fast…read morerepair for my son's iPad!!

Highly recommend this repair technician. I accidentally gave him the wrong part information before…read morehe came out for my refrigerator repair, but he was still incredibly friendly, professional, and helpful. Before he arrived the refrigerator actually started working again on its own. He didn't make a big deal about it at all and simply told me to call him if I needed anything in the future. While he was there with the wrong part, he also took time to answer questions about a few other appliances. Honest, knowledgeable, and easy to work with. I'll definitely keep his number on speed dial.

Washer needed suspension rods changed out. Completed in 20 minutes or less. Tech gave me great tips…read moreon taking care of washer and loading correctly to avoid future maintenance issues.