IF YOU ARE CONSIDERING USING THIS BUSINESS GO TO ALTEX…read more My mother recommended me this business after my laptop died. I usually do business with Altex as they are fast, professional, and have reasonable pricing. In the future, I will continue to do business with Altex. I brought my laptop in after initially diagnosing it myself as a burned out motherboard. I told the college-aged intern at the receptionist desk what I believed it to be and he told me they charged a $50 diagnostic fee to identify problems but that it would be used towards labor should it come to that. I told him I really just needed them to locate the motherboard and do the replacement as I have a lack of time. He noted this and I left. About two days later I got a call informing me that my diagnosis was correct and that they could not locate a replacement from a reliable source. They would help me "find a replacement laptop" or I could buy a motherboard from a wholesaler in China, but the business would not undertake the risk, as they often could not reliably get a refund for faulty parts from factories in Shenzhen. As a similar laptop would cost upwards of $1200, I chose to take my risks but ordering a $100 motherboard from China. Two weeks later, the motherboard came in. I delivered it in the box to the repair company. They called me once to say "everything's great! Come pick it up" and then again to say "the motherboard is blown" within about 30 minutes. I went to go find out what happened on my lunch break. I was able to talk to the tech that installed the motherboard who confirmed that it was DOA (dead on arrival). Unfortunately, they did not test it with a voltmeter prior to installing and charged me TWO HOURS OF LABOR. At this point, I am now ~$250 in the hole for a laptop that still does not work. I asked for a manager, and was presented with the lady who initially advised me on my choices. Please note, at this time, I was also in the process of building a laptop via Altex's knowledgable staff. They walked me through the entire process, from picking out parts, to assembly (and they do assembly free should you buy parts there). Extraordinarily professional all around. However, the manager not only initially refused to use my diagnostic fee towards labor (until I told her this is what I was told), she also denied that she advised me that I had "two options" with them. This made me so upset I refused to pay, and left. I consulted my mother, who desperately wanted photos left on the hard drive and said she would pay for the laptop back, so I returned to the store and began paying. As I was in the process of paying, I chatted up the tech who advised me I "should have contacted the original manufacturer to purchase a motherboard. Why did the repair shop not do this themselves. I asked Altex and they said this would have been their first point of contact. I have since disassembled my laptop and had the hard drives installed in my desktop AT NO CHARGE via Altex. Tldr: shady company. Seems manager doesn't know how the industry works. For a comparable price, go to Altex for your hardware needs.

I stepped in to computer doctors in a bit of a bind. I was in San Antonio for a conference and my…read morecomputer decided to stop charging the Monday before my Thursday morning presentation. I walk in on Tuesday morning telling them that my DC power jack was loose and needed it replaced, and it needed to be done by Thursday. I asked them if they could have it done by Thursday, they said if I paid for all the expedited costs they could for sure have it done. Then they ordered the wrong part. Wouldn't be done by Thursday. I asked them if I could have the part number so I could just repair it myself. No we can't give you that information. What? I told them to just fix it and send it to me when I returned to the country in a week so I wouldn't have to worry about it sitting on my porch when I was away (more business). I told them to ship it to me six days ago, and it was shipped yesterday. It will be arriving tomorrow approximately 20 days after I dropped it off. Granted a week of that was me being out of town, but still. Don't go.

Jim and his team did an excellent job. Service was scheduled quickly and performed professionally…read moreand best of all was reasonable and fair. Highly recommend them for network cable work.

I contacted Alice with Connect Tech Svcs through Nextdoor and had great communication from there…read moreand throughout the rest of the appointment! Jim and Alice arrived and quickly got to work mounting the t.v. in my bedroom and concealing all the wires and cable box. They also made sure I was completely satisfied with the placement of the t.v. and cleaned up the drywall debris. I thought that job was done in a very timely manner! A plus for me, is that the mounting bracket was provided by Connect Tech Svcs. At the last minute I asked if Jim could hide the t.v. wires in the family room. Wow, what a difference, so happy I asked! I believe Connect Tech Svcs charges are very fair. I have added them to my contacts as I will be a returning customer! Jim and Alice are a fantastic team to work with!

After switching to fiber optic internet in our office, my Samsung IP phone wouldn't connect. First…read morewe paid an IT guy who was recommended by the AT&T technician and he left us paying for extra unneeded routers (which were later removed and are still sitting in the box now) and no remote IP phone access. I realized I needed to call a specialist so I called another telephone company that claimed to specialize in Samsung systems. After several hours the technician told me he had it all set up so I paid him and went home to find that my phone could not connect remotely. He came back a week later, spent several more hours with me running up and down the hallway trying to connect every time he made another change until the other office's closed. Then after he again thought he had it all set up, I drove home to confirm it worked and although he was able to get it to connect, we had no audio on the phone. He came out a third time, installed updated software in our system but ultimately was again unable to get the remote IP phone to work. I was charged for and paid him for the software but still had no phone access at my remote office. Finally, I called A1 Bizcom, I was a little worried when I got a call back from Ruben Jr. instead of Ruben Sr. but he told me that although he couldn't guarantee he could get my IP phone to work, he had never not been able to get one to work before. Ruben was really friendly and professional when he showed up early at my office. I showed him the system, went into my office for less that 10 minutes before he asked me to take him to a neighboring business so he could try to connect remotely. The phone connected instantly and I haven't had any issues with it since. Then came the bill and I was only charged for a 10 minute service call. Don't waste your time with anybody else, if you have a Samsung officeserv phone system with remote IP phones, A1 Bizcom is the only number I would recommend you call. Professional, punctual, knowledgeable and reasonable, what else could you ask for?

Im telling you, there's not a better option in Texas. Great, smart guys…read more Family company, so these guys grew up in the business, most importantly they stay ahead of the curve on technology.

Ryan is the best. Highly recommend 210IT. Every time I call I get fast prompt assistance.read more

They've moved up to Shavano Park 4706 Shavano Oak #102, San…read moreAntonio, TX 78249 I've been going to these guys for years. One of the owners used to be MMG Computers (back on Callaghan). Now they merged with some folks or something but the important thing for me is ANOTHER REVIEW!!! Really, they've been that good to me since 2008. The desktop they built me is still running with a new SSD drive they plugged in. I could keep going with other stuff on and off over the years, but I really appreciated the good advice, good work, and fair prices. Fantastic computer guys and you should use them.

Super easy to recommend them. We needed some programming on our old phone system...First company we…read morecalled (big mistake, but we didn't know any better) came out, charged us a service fee to stare at the phone system and scratch his head - then said it was too old to work on. A friend had just used CTI to service their phones and recommended them. I should mention we both have NEC phone systems. Anyway, their technician came out and was able to fix it for a smaller hourly rate. I think it was $90 or something. Totally reasonable price. And he was SO PROFESSIONAL and clearly knew what he was doing. The office people too - they're really easy to work with and always pleasant. We actually ended up buying a new system from them, and they credited us the cost of repairing our old one. Now I recommend them to everybody I can.

Had my MacBook Air fixed within 1 day. They were transport with pricing. I check out a few other…read moreshops and they had the best rates. They ordered my screen and I received it next day and they installed as soon as I it arrived. Would recommending coming here again. Thanks

Really good quality service. Matthew was very friendly and helpful. I would definitely use them for…read morefuture services.

Gulf Team did a great job with our network CAT6 terminations. We're own a two story residential…read morehouse and they put a total of 5 drops (2 downstairs & 3 upstairs) and moved our ISP router in a better location. Here are the pros from my experience: 1) They are quick to respond once you engage them 2) Their whole team, Isaiah, Pringle, and Andrew were extremely professional, communicative with updates, and respectful to my family 3) Their drops were well done both interior and exterior & did well on the labeling 4) They do the little things by spackling and cleaning up any wall/attic droppings 5) They cater to what you want and set expectations well

Polite, on-time same day service, great pricing and very knowledgeable! Live these guys!read more

As a small business owner, I was always the IT guy up until technology advanced so rapidly and…read morepassed me by. It was when I started to feel like my parents that I knew I needed more professional help. I found Bradley Cooper of ForBradley Technologies and have been EXTREMELY satisfied with the expertise, results and just the calm that comes knowing I have someone to rely on. ForBradley initially helped fix all the smaller IT issues in my office and then when it came time for my new office buildout, he helped coordinate with the contractor to help run the IT cabling/network and security system. Everything with ForBradley has been seamless, efficient and very cost effective. I know I can send a text or make a call and Bradley will respond. Highly recommend!

Bradley provided great consultation services on recommending enterprise software solutions for our…read morenew office. This included cameras, dock lock systems, and visitor management. He also helped us transition to our new identify management system. Now he's working on our mdm solution. Truly a one shop stop for technology solutions. He listened to our needs and provided options based on our budget and size of our team. I appreciate his honesty, transparency, and commitment to finding the right fit solutions for our team.